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HubSpot Operations Hub

HubSpot Operations Hub
Formerly PieSync

Overview

What is HubSpot Operations Hub?

HubSpot Operations Hub (based on technology from the former PieSync that was acquired by HubSpot November 2019) is a two-way contacts integration platform. The vendor emphasizes quick and easy setup automated customer and client data matching and updating between apps.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Starter

$45

Cloud
per month

Professional

$720

Cloud
per month

Enterprise

$2000

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.hubspot.com/products/operat…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $45 per month
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Product Details

What is HubSpot Operations Hub?

Whether for a RevOps team or for running Ops for a single department, Operations Hub provides a a unified toolset that connects apps, cleans and curates customer data, and automates business processes under one central CRM platform. This is to drive an efficient, aligned, and adaptable business that delivers a friction-free customer experience.

HubSpot Operations Hub, an evolution of the former PieSync acquired by HubSpot in November 2019, works in the background and syncs a company's contacts two-way and in real time between cloud apps, so that each app has access to the most up to date customer information.

The vendor promises:

1. 3 Minute Setup: Users can take a free trial (no credit card required) by selecting the apps they want to connect, setting up the connection, then hitting “Start syncing”.

2. Ability to customize: Users can change the sync direction, create filters to manage subsets of contacts, sync deletions or unsubscribes, and select one of the apps to be the central database. Syncs can also be paused at any time.

3. Reporting: This is a "Set it and forget it" tool. The tool offers a dashboard to show how many contacts HubSpot Operations Hub has added or updated.


HubSpot Operations Hub Features

  • Supported: Sync contacts across cloud apps
  • Supported: Real time and two-way snyc
  • Supported: Share contacts with your team
  • Supported: No more import/export
  • Supported: Have all your contacts on your smartphone
  • Supported: No data entry errors

HubSpot Operations Hub Screenshots

Screenshot of Currently available connections.Screenshot of PieSync dashboard viewScreenshot of Configure your sync between 2 apps (or more)

HubSpot Operations Hub Competitors

HubSpot Operations Hub Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesEnglish

Frequently Asked Questions

HubSpot Operations Hub (based on technology from the former PieSync that was acquired by HubSpot November 2019) is a two-way contacts integration platform. The vendor emphasizes quick and easy setup automated customer and client data matching and updating between apps.

HubSpot Operations Hub starts at $45.

Zapier and Formstack Sync (discontinued) are common alternatives for HubSpot Operations Hub.

Reviewers rate Usability highest, with a score of 10.

The most common users of HubSpot Operations Hub are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(40)

Attribute Ratings

Reviews

(1-25 of 25)
Companies can't remove reviews or game the system. Here's why
Brad Meinen | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • It's good at getting contacts into our CRM for Salespeople to start contacting -- thus helping move along the sales process.
  • It's not good at getting the Sales Reps all the data they need to see what activities that contact has taken part in, or what emails they received.
Gary Shouldis | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • PieSync saves our team countless hours of repetitive data input by syncing the data automatically.
  • PieSync has allowed us to use additional specialized marketing software and still be able to keep our contact data synced to our CRM.
  • ROI is positive as the cost has far outweighed the time savings of inputting data and reducing mistakes with client data.
Emily Muhoberac | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • PieSync helped us avoid purchasing a more costly CRM by integrating two disparate pieces of software. We likely saved a couple thousand dollars in the months we were able to put off that decision.
Robert Paterson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Definitely a positive ROI. Being able to synchronize segments has allowed us to monitor how many people respond to our email campaigns, and the response has been much higher after the implementation of PieSync.
  • PieSync has also saved us a ton of time by automating synchronization.
  • PieSync is also easy to teach others, so we are able to train our employees with regard to how to use it.
Thomas Olesen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
  • PieSync has saved me a lot of time. It is straightforward to learn and use and therefore the initial set up time is not great, but once set up you can more or less forget that it is there working away in the background.
  • My business is small and was already pretty streamlined with a CRM system etc. PieSync is likely to have a much greater ROI for a business that is less streamlined or is more complex to start with.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • We are able to "see" our data much better. Rather than having databases going stale in several places, having it all sync into our CRM allows us to see everything and perhaps revive a unsubscribed lead by having sales make a phone call or snail mailing a letter.
  • We are able to use the best of breed tools for CRM and marketing. We don't have to use a larger, comprehensive application that tends to be 85% across the board but lacking where we need. Not all firms are purely inbound, we still have a strong outbound sales strategy.
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