HubSpot Operations Hub (PieSync)

HubSpot Operations Hub (PieSync)

Score 9.0 out of 10
HubSpot Operations Hub (PieSync)

Overview

What is HubSpot Operations Hub (PieSync)?

HubSpot Operations Hub (based on technology from the former PieSync that was acquired by HubSpot November 2019) is a two-way contacts integration platform. The vendor emphasizes quick and easy setup automated customer and client data matching and updating between apps.
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Recent Reviews

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Awards

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Pricing

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Starter

$45

Cloud
per month

Professional

$720

Cloud
per month

Enterprise

$2000

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.hubspot.com/products/operat…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $45 per month
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Product Details

What is HubSpot Operations Hub (PieSync)?

Whether for a RevOps team or for running Ops for a single department, Operations Hub provides a a unified toolset that connects apps, cleans and curates customer data, and automates business processes under one central CRM platform. This is to drive an efficient, aligned, and adaptable business that delivers a friction-free customer experience.

HubSpot Operations Hub, an evolution of the former PieSync acquired by HubSpot in November 2019, works in the background and syncs a company's contacts two-way and in real time between cloud apps, so that each app has access to the most up to date customer information.

The vendor promises:

1. 3 Minute Setup: Users can take a free trial (no credit card required) by selecting the apps they want to connect, setting up the connection, then hitting “Start syncing”.

2. Ability to customize: Users can change the sync direction, create filters to manage subsets of contacts, sync deletions or unsubscribes, and select one of the apps to be the central database. Syncs can also be paused at any time.

3. Reporting: This is a "Set it and forget it" tool. The tool offers a dashboard to show how many contacts HubSpot Operations Hub has added or updated.


HubSpot Operations Hub (PieSync) Features

  • Supported: Sync contacts across cloud apps
  • Supported: Real time and two-way snyc
  • Supported: Share contacts with your team
  • Supported: No more import/export
  • Supported: Have all your contacts on your smartphone
  • Supported: No data entry errors

HubSpot Operations Hub (PieSync) Screenshots

Screenshot of Currently available connections.Screenshot of PieSync dashboard viewScreenshot of Configure your sync between 2 apps (or more)

HubSpot Operations Hub (PieSync) Competitors

HubSpot Operations Hub (PieSync) Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesEnglish

Frequently Asked Questions

HubSpot Operations Hub (based on technology from the former PieSync that was acquired by HubSpot November 2019) is a two-way contacts integration platform. The vendor emphasizes quick and easy setup automated customer and client data matching and updating between apps.

HubSpot Operations Hub (PieSync) starts at $45.

Zapier and Formstack Sync (discontinued) are common alternatives for HubSpot Operations Hub (PieSync).

Reviewers rate Usability highest, with a score of 10.

The most common users of HubSpot Operations Hub (PieSync) are from Small Businesses (1-50 employees).
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Comparisons

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Reviews

(1-25 of 26)
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Victor Ramirez Benitez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Our main problem was connecting our CRM to cleanse and automate our customer data. For this HubSpot offers native integrations with other applications to create a more efficient, aligned, and agile business. Connect contacts, leads, and our company data in two ways and in real-time. It unites all of your customer data in one connected CRM platform, resulting in a frictionless customer experience. I save operations teams hours of manual data entry, ensure up-to-date data, and maintain a clean, automated database of complex business processes without errors.
Score 8 out of 10
Vetted Review
Verified User
We use PieSync across the organization to sync contact information from different sources such as iCloud, Google, and Salesflare. PieSync addresses the problem of capturing, communicating, and keeping updated contact information across multiple platforms. PieSync was super easy to use from day one. The product is so useful that I look at their integrations before I decide to test another program that captures leads. This is how we ended using Salesflare for our CRM.
Brad Meinen | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We were using it to sync several softwares and their data together. It was only used for one of our business units as it worked with multiple systems that we used in that business unit. It synced contacts between our previous CRM and our previous Marketing Automation tool. We have since moved on to a new CRM and a new Marketing Automation tool. We moved on from Pie Sync, because we wanted not only contacts to be synced but also activities to be synced, from the Marketing Automation tool to the CRM.
Score 9 out of 10
Vetted Review
Verified User
PieSync is a cool product. Two-way integration with different services. We use data exchange with amoCRM and the Mailchimp mailing service, as well as using online chat for the site GIST and synchronization with amoCRM CRM system. The integration took five minutes, and then everything works in automatic mode. I use this product myself as an administrator. For all the time of use, there were no problems.
Gary Shouldis | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
PieSync has become an indispensable tool to keep our leads and contacts synced across several software tools we use. One of the biggest issues we had when adding a new piece of software to our marketing mix was fragmented data, it was difficult to keep the data up to date across platforms. PieSync allows two-way data sync so we have confidence client data is up to date no matter what software we are using.

Our customer service team and marketing/sales team now have confidence that data they are looking at is up to date. Deploying the software was easy and once it is set up, works by itself.
February 23, 2019

Cut down your admin time.

James E. Heyward CPA | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
We are using PieSync throughout the organization to normalize client databases between our cloud based applications. Our intent for the application is to reduce the amount of data that has to be entered individually into different applications, which would increase the need for headcount and reduce the amount of time spent on productivity.
Greg Channer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
PieSync is simple to use for two-way syncs you can set up so that data can stay up to date between apps, ensuring all contact details are up to date and included on all systems. This has been saving us hours of work since we no longer need to manually enter the contact information in multiple systems.
Emily Muhoberac | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Our marketing team used PieSync to connect Hubspot & Prosperworks, our sales CRM. In order to build a true sales funnel, we needed the Hubspot CRM to update when contacts change in Prosperworks. Once the integration was set up, it consistently synced data between the two platforms. Without PieSync, we would have not been able to work with Hubspot or track marketing attribution without switching CRMs. We no longer use PieSync because we eventually did switch CRMs in an effort to further align sales and marketing.
Jeff Osness | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We are using PieSync to help our existing members connect their data on our system to other systems as well as allowing them to push data from other systems into our system. What is great about PieSync is the two-way sync you can set up so that data can stay up to date between the systems. Their integration is easy to use yet it is very robust. With many options that allow our members to configure the movement of only certain records based on their current status or location within our system. This allows them to build out robust processes to manage their sales funnels.
Score 7 out of 10
Vetted Review
Verified User
Piesync has great potential to be a very effective and affordable tool for synchronizing data between multiple platforms. I recommend the developers keep adding functionality as well as tweaking sync options for greater effectiveness for the customer's satisfaction. Customer service was excellent—prompt and techs tried very hard to help.
Mimi Castellanos | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I use PieSync with my Shopify software. Piesync allows me to put customer information into my phone. I know who is calling me, and if there is no contact info, I know they are probably new! I used to transfer this data manually. By using PieSync, I have more CRM function without the big cost.
Christopher Page, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
PieSync is being used to sync contacts between CRM, email, and marketing systems to ensure all contact details are up to date and included in all systems. This has been saving hours of work since we no longer need to manually enter the contact information in multiple systems. Grateful to have PieSync save us time! Thank you!
Tim Berman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use PieSync to stitch our many marketing and sales tools together, and it works SEAMLESSLY. Our CRM is synced to marketing automation, which is synced to LiveChat. It reconciles contacts between all our tools. We also like that it is a real-time sync, not a one-time info sync.
December 03, 2018

PieSync Just Works

Greg Hayne | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use PieSync to sync our Google contacts to our CRM (Copper). We have used it in the past to sync between different Google contact databases as well. So, we only have to enter contact info once and it populates to our other database. Updates to a contact's data also sync seamlessly.
Score 8 out of 10
Vetted Review
Verified User
PieSync is an easy to use software that allows you to sync data across your multiple different tools. It's unique because other automation tools are simply send data one-way. It's potentially possible to make these other tools sync, but it isn't as effective or simple to set up. PieSync helps you stay organized by ensuring that your data is all up to date, no matter what tool you're logging into.
David Wiener | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
PieSync is used to keep all of our contact and mailing software up to date, and to create profiles for the people we need to have in our contacts. It has been tremendously valuable in helping us to avoid extra work and to make sure nothing falls through the cracks.
Robert Paterson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Our department uses PieSync to synchronize contacts between MailChimp and ProsperWorks. We used to have a problem segmenting contact groups and sending targeted campaigns while synchronizing with ProsperWorks, but with PieSync, we can now accomplish this between the two platforms automatically. The key is to sync MailChimp with tags in ProsperWorks, so that if someone is tagged with the name of the segment, they will be added automatically to the MailChimp segment, behind the scenes.
Patrick Breslin | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We use PieSync to sync contacts between Microsoft Exchange and Insightly (our contact management software). This allows us to enter contact information into cell phones, sync over old contacts from Outlook, and continually be up-to-date with current contact information easily. The sync happens pretty seamlessly and most people in the organization don't realize how we are able to sync all the contacts between devices and systems.
Thomas Olesen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
I use PieSync for two purposes in my own business. I have a CRM system which is my central data storage system (important with GDPR looming) but I use other systems for specific purposes. One is my iPhone which I use day to day for communications generally. The other is MailChimp, an email newsletter system with good connectivity with such things as sign up forms on websites or social media.

In the case of the iPhone, any record that I add to my Contacts is automatically added and tagged in my CRM and, the other way round, any record in my CRM that I tag for the purpose, is automatically added to my iPhone Contacts. That means that I have them even if I don't have a data signal at the time, so I can still call or text them if I have a phone signal.

In the case of MailChimp, any Contact that subscribes is added to my CRM; any Contact that unsubscribes is tagged in my CRM; and any Contact that is tagged by me in my CRM is automatically added to my MailChimp newsletter list.

In this way, my CRM keeps a handle on everything going on in my business to do with Contacts whether it was initiated on my iPhone or in MailChimp. That keeps me compliant with the main thrust of the General Data Protection Regulation.
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