Skip to main content
TrustRadius
HubSpot Sales Hub

HubSpot Sales Hub

Overview

What is HubSpot Sales Hub?

HubSpot Sales Hub is designed to eliminate friction by bringing tools and data together on one platform. The solution boasts email tracking and templates, and call tracking & recording.

Read more

Learn from top reviewers

A Great Software Investment!

Rating: 10 out of 10
March 14, 2025
Vetted ReviewVerified User
We use HubSpot Sales Hub at our organization to manage our prospecting, deal, and customer retention processes. The various tool sets allow us to easily manage our leads, effi...
Continue reading
Verified user
Consultant
HubSpot Sales Hub5 years of experience

HubSpot is a must-have!

Rating: 8 out of 10
February 13, 2025
Vetted ReviewVerified User
We use HubSpot as our central source of truth for all things sales and CRM. We previously had an issue of not having a place to see everything in one place and be able to moni...
Continue reading
Verified user
Strategist
HubSpot Sales Hub3 years of experience

You've created your sales process, now here's the tool to help you implement it!

Rating: 10 out of 10
December 18, 2024
IncentivizedVetted ReviewVerified User
We started out on HubSpot's Marketing Hub, as most people do. Then as we grew, our sales process became more complex, and less efficient. Eventually we decided to do a complet...
Continue reading
Verified user
C-Level Executive
HubSpot Sales Hub4 years of experience

HubSpot Sales Hub is a intuitive tool in the Hubspot Ecosystem

Rating: 8 out of 10
December 11, 2024
IncentivizedVetted ReviewVerified User
We use Hubspot Sales Hub to keep our deals in an organized pipeline so we can report back on the current deals that the sales team is working on. It also ties in great with th...
Continue reading
Verified user
Employee
HubSpot Sales Hub2 years of experience

Easy to use and so many great features!

Rating: 9 out of 10
December 11, 2024
IncentivizedVetted ReviewVerified User
We use HubSpot Sales Hub in combination with HubSpot Marketing Hub as our main CRM for our customers and leads. For starters, we have HubSpot Sales Hub tied to our social medi...
Continue reading
Verified user
Manager
HubSpot Sales Hub4 years of experience
Log in with LinkedIn to see content from your network

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Return to navigation

Pricing

View all pricing

Sales Hub Starter

$15

Cloud
per month, pay upfront anually per seat

Starter Customer Platform

$15

Cloud
per month, pay upfront anually per seat

Sales Hub Starter

$20

Cloud
per month per seat

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.hubspot.com/pricing/sales?t…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $20 per month per seat
Return to navigation

Product Details

What is HubSpot Sales Hub?

HubSpot Sales Hub Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

HubSpot Sales Hub is designed to eliminate friction by bringing tools and data together on one platform. The solution boasts email tracking and templates, and call tracking & recording.

HubSpot Sales Hub starts at $20.

Reviewers rate Support Rating highest, with a score of 8.3.

The most common users of HubSpot Sales Hub are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews From Top Reviewers

View all reviews
(1-5 of 24)

HubSpot Sales user for 2 years - loving it since day 1!

Rating: 10 out of 10
Incentivized
March 08, 2017
TB
Ted Bennett
User Engagement
Appcues (Computer Software, 11-50 employees)
Vetted Review
Verified User
HubSpot Sales Hub
2 years of experience
View profile
Use Cases and Deployment Scope
Hubspot Sales is used across the organization here at Appcues. It is a really great tool because not only does it serve our sales team with opportunity and contact tracking, but it also provides a tightly knit back-end for our marketing activities, landing pages etc. I've now used the tool for over 2 years at two different companies and it just keeps getting better. Unlike Salesforce, Hubspot has built a lot of third party tools right into the CRM itself, like a calendar tool, sequencing for emailing outbound, and many more features. They are constantly improving the product and I'm really excited to see where it goes!
Pros
  • Contact management
  • Deal organization
  • Emails (it is HubSpot at the end of the day!)
  • "Meetings" which is just a feature like Calendly that provides a calendar link to your clients to book times
Cons
  • I would like to see more statistics (if possible) on my emails.
  • More deal analytics. Right now it tracks well along my process but where are my deals spending the longest time in stages? How can I better tell which deals are going to close?
  • More consistent link tracking, sometimes it does not register that a user clicked the link in my email.
Likelihood to Recommend
  • Well suited for teams looking to better organize their growth and better align marketing and sales.
  • Less appropriate for teams looking to keep marketing and sales separate, although you could do it with Hubspot.

A great CRM tool to manage your sales

Rating: 9 out of 10
Incentivized
February 05, 2020
Verified User
Vice-President in Sales
Food & Beverages Company, 11-50 employees
Vetted Review
Verified User
HubSpot Sales Hub
2 years of experience
Use Cases and Deployment Scope
HubSpot is a tool that we use to manage communication with customers and with our sales team. It is very easy to use and is adaptable to the needs of our team.
Pros
  • Easy to navigate.
  • Excellent customer service.
Cons
  • Ability to merge deals.
  • More user-friendly landing page.
Likelihood to Recommend
HubSpot does it all, when it comes to sales customer relationship management system.

With HubSpot Sales, I have been able to manage my sales leads. I can keep track of every email and phone call I have had with a prospect and pull up all my notes in one place. This CRM allows me to pick up right where I left off with clients.

HubSpot Sales works AMAZING For Our Company!

Rating: 10 out of 10
Incentivized
April 21, 2017
DA
Danielle A. Pingitore
Assistant Marketing Manager
Resource Associates Corporation (Management Consulting, 11-50 employees)
Vetted Review
Verified User
HubSpot Sales Hub
2 years of experience
View profile
Use Cases and Deployment Scope
Everyone in our organization uses HubSpot Sales in some form. My department (Creative Solutions) uses HubSpot Sales, and Marketing, Our Development Department uses HubSpot Sales, our Support Department uses HubSpot Sales, and our Administration Department uses HubSpot Sales and Marketing.
HubSpot is an amazing tool - as it allows our company to communicate with each other and make updates across the board, but also is very customizable for our organization as a whole. It keeps us organized, accountable, and efficient... which are three HUGE attributes every company would like to have.
Pros
  • The Sales CRM is extremely customizable so that we are able to customize every piece of it for our company/lingo/needs/wants/etc.
  • It saves us time, and money because of it's automation capabilities.
  • It is extremely user-friendly which allows our entire staff to learn how to use it quickly without frustration.
Cons
  • I would like to see a drag and drop menu included in the contacts like it is in creating the newsletters.
Likelihood to Recommend
HubSpot Sales would be great to use in any organization with a sales and/or marketing team. Because it is so customizable, it allows companies in any industry to take advantage of its platform; whether they are a small, mid-sized, or large corporate company. I don't see a situation in which it would be inappropriate for any business.

The CRM tool every small business needs

Rating: 9 out of 10
Incentivized
November 15, 2019
Use Cases and Deployment Scope
I have known of HubSpot for years and mainly read their articles until I was sent a link to try out HubSpot sales web tool. I learned that they provided a CRM web-host software that helped small businesses like me to automate the sales process, create lead capture forms, and helped me create personalized emails and reminders. It is a free tool that’s suitable for any SME’s ready to fast-track their sales process.
Pros
  • A free tool for any small business and with options to upgrade for those needing more advanced features.
  • One of my favorite features is being able to get real-time engagement updates that send me a notification as soon as my email is sent and opened by a customer.
  • Another cool feature is that it can automatically record clients' contact details, actions, and it integrates with my Gmail. So, after syncing my Gmail account, it can automatically save all contact details used with that email account into my own little database.
Cons
  • When I first started using HubSpot, I just didn’t understand the tool and how it could benefit my business. I feel HubSpot is not the greatest in explaining the true impact it can have on a small business.
  • Although a I love that it can sync with Google Calendar, unfortunately it doesn’t sync with any other calendar tool.
  • I dislike the restrictions on the form fields when creating signup forms for your email newsletter or digital resource opt-in forms.
  • The integrations I found to be very limited, and when you can connect particular tools it only works with very well known ones, so it can be hard to make the lead generation and sales process work seamlessly.
Likelihood to Recommend
I would and I have recommended HubSpot to a lot of small businesses that are now ready to scale and are looking to set up their systems and processes in order to save them time and frustration. The fact that it’s primarily by feel and has features that help to create landing pages, automate communications and alert you on potential leads is fantastic.
The only downside with HubSpot is when you want to grow beyond the free tool. The steep cost from the free to the paid plan is a major expense, and that may push others to look for an alternative that are more cost-effective.

Hubspot Sales Review

Rating: 9 out of 10
Incentivized
May 01, 2017
Verified User
Account Manager in Marketing
Fund-Raising Company, 11-50 employees
Vetted Review
Verified User
HubSpot Sales Hub
2 years of experience
Use Cases and Deployment Scope
Our sales and marketing departments use Hubspot Sales to help measure the success of both our marketing team (to help funnel leads to our sales department) and the success of our sales team (to see to ROI and close rate). Hubspot Sales helps keep our team organized as we can track who has reached out to a specific lead and where that lead is at in the sales funnel.
Pros
  • Sequences
  • Templetes
  • It gives you the ability to track the sales process/funnel
Cons
  • It would be nice if you could limit user uses based on landing pages or how they came in
  • HubSpot's company information can be incorrect at times
Likelihood to Recommend
It is great if you are needing to manage multiple people on your sales team or are needing to track your sales funnel. If you are a one person sales team or have a short sales cycle it might not be for you (however it is a free tool so I would still recommend checking it out.
Return to navigation