Marketing Agency Uses HubSpot Sales
Rating: 7 out of 10
March 08, 2017
LM
Vetted Review
Verified User
1 year of experience
When I was using Hubspot Sales it was being used by the entire sales department, which consisted of only me. I was attracted to it for some specific functionality, but what it helped me to do was organized personalized outbound sales at scale. In sales, it's hard to keep everything organized for outbound outreach. You need to send so many emails and do so many phone calls in a certain order. Hubspot helped automate the parts that can be automated.
- Automated followup emails. It allows you to write your best emails one time, and to select an appropriate cadence so if a prospect didn't reply to an email, it would automatically engage them.
- The CRM is flexible and simple. It allows you to organize all sales effort in one database.
- There is functionality that allows someone to set up a meeting without doing a lot of back and forth emails. That's helpful and I think prospects are grateful to remove that friction.
Cons
- I haven't had the best experiences with the sales team. It seems like I navigate to the Hubspot homepage, and I have a sales rep calling me 2 minutes later.
- I haven't had the best experiences either with their support team. I had an email just recently from a support rep that told me he wasn't actually supposed to give me support. That was weird.
- There are some prospecting and CRM software that's coming out that helps find email addresses for cold emailing. That could be a helpful addition to Hubspot's platform.