HubSpot Reviews

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1586 Ratings
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Score 8.5 out of 100

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Reviews (1-25 of 62)

Jessica McCann | TrustRadius Reviewer
January 06, 2018

So far, so great! Give HubSpot a try!

Score 10 out of 10
Vetted Review
Verified User
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Innovative Uses

  • We've been able to do some pretty complex data migrations for our clients who are moving from an old CRM to HubSpot. We've done more field manipulations, data uploads, merges, etc. than most agencies.
  • The integration with Survey Monkey has allowed us to program workflows that nurture contacts based on their survey responses.
  • We've also rewarded contacts based on survey responses using the Survey Monkey integration. For example - if someone completes a survey after an event, they're invited to download the event's presentation as a PDF.
Read Jessica McCann's full review
Ian Cushion | TrustRadius Reviewer
October 04, 2017

Not just for Marketing

Score 9 out of 10
Vetted Review
Verified User
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Innovative Uses

  • Using Hubspot workflows to send terms of business to our customers and gain their acceptance, which feeds back into our CRM, with the entire process being automated.
Read Ian Cushion's full review
Mike Rizzo | TrustRadius Reviewer
November 07, 2016

Marketing Automation Platform for Growth

Score 10 out of 10
Vetted Review
Verified User
Review Source

Innovative Uses

  • Page visit alerts have been really cool! When a contact we already know visits a series of pages that we know lead to higher conversion, we alert our team to follow up.
  • The Salesforce integration has been so helpful. We've been able to build out marketing engagement campaigns and assign tasks to our reps who use Salesforce for follow up.
Read Mike Rizzo's full review
Stephanie Casstevens | TrustRadius Reviewer
August 29, 2016

HubSpot for me - all day every day.

Score 10 out of 10
Vetted Review
Verified User
Review Source

Innovative Uses

  • I love finding new ways to use HubSpot. We've used it to track direct mail campaigns by sending people to landing pages that were tracked in the campaigns tool in HubSpot.
  • We've used smart content to display a different map and address on the contact page to different people based on their location.
  • We decided to only show the app download options to mobile viewers while providing desktop viewers with more information about the app.
Read Stephanie Casstevens's full review
Tom Smith | TrustRadius Reviewer
March 16, 2016

Using HubSpot for Six Years and Continue to be Very Happy with the Solution

Score 8 out of 10
Vetted Review
Review Source

Innovative Uses

  • To share information of value across social media channels three times a day.
  • To engage prospects during trial to enhance their trials and increase the probability or trials becoming paying customers.
  • To know who's visiting the site and what content they're engaging with.
Read Tom Smith's full review
Sara Larsen | TrustRadius Reviewer

Innovative Uses

  • To successfully work with marketing automation for recruitment firms with great results. There is a buyers journey for candidates as well!
  • To successfully work with marketing automation for internal communications in big organisations.
Read Sara Larsen's full review

Feature Scorecard Summary

WYSIWYG email editor (307)
8.3
Dynamic content (306)
8.2
Ability to test dynamic content (284)
8.0
Landing pages (337)
8.8
A/B testing (263)
8.3
Mobile optimization (329)
8.5
Email deliverability reporting (338)
8.7
List management (338)
8.5
Triggered drip sequences (253)
8.9
Lead nurturing (331)
8.7
Lead scoring and grading (303)
8.3
Data quality management (307)
7.9
Automated sales alerts and tasks (279)
8.5
Calendaring (286)
8.2
Event/webinar marketing (235)
8.3
Social sharing and campaigns (318)
8.3
Social profile integration (309)
8.2
Dashboards (340)
8.2
Standard reports (337)
8.6
Custom reports (300)
8.6
API (235)
8.0
Role-based workflow & approvals (258)
8.3
Customizability (281)
8.3
Integration with Salesforce.com (211)
8.2
Integration with Microsoft Dynamics CRM (88)
7.7
Integration with SugarCRM (83)
7.7

About HubSpot

HubSpot is a growth platform, on a mission to make the world more inbound. The vendor boasts over 64,500 total customers in more than 100 countries presently using HubSpot’s software, services, and support to transform the way they attract, engage, and delight customers. Comprised of Marketing Hub, Sales Hub, Service Hub, and a free CRM, HubSpot gives companies tools designed to help them Grow Better. HubSpot Marketing Hub is tailored by the vendor to have everything needed to run successful inbound marketing campaigns to keep people interested in a business, and happy to be its customers.

HubSpot Features

Email & Online Marketing Features
Has featureWYSIWYG email editor
Has featureDynamic content
Has featureAbility to test dynamic content
Has featureLanding pages
Has featureA/B testing
Has featureMobile optimization
Has featureEmail deliverability reporting
Has featureList management
Has featureTriggered drip sequences
Lead Management Features
Has featureLead nurturing
Has featureLead scoring and grading
Has featureData quality management
Has featureAutomated sales alerts and tasks
Campaign Management Features
Has featureCalendaring
Has featureEvent/webinar marketing
Social Media Marketing Features
Has featureSocial sharing and campaigns
Has featureSocial profile integration
Reporting & Analytics Features
Has featureDashboards
Has featureStandard reports
Has featureCustom reports
Platform & Infrastructure Features
Has featureAPI
Has featureRole-based workflow & approvals
Has featureCustomizability
Has featureIntegration with Salesforce.com
Has featureIntegration with Microsoft Dynamics CRM
Has featureIntegration with SugarCRM

HubSpot Screenshots

HubSpot Integrations

NetSuite, Pipeliner CRM, Salesforce.com, unbounce, Survicate, GaggleAMP Amplify, SnapEngage, Boingnet, Evergage, Wrike, Wistia, Pipemonk, Zendesk, FreshBooks, PandaDoc, Perfect Audience, UberConference, Eventbrite, Teamwork Projects, GoToWebinar, WorkflowMax, SurveyMonkey, Shopify, Smartling, BrightInfo, Invoca, DataHero, HelloSign, Leadpages, Dropbox, Google Drive, WordPress, BigCommerce, Uberflip, Zoho CRM, Sugar Sell (SugarCRM), Zerys, Infer, GlobalMeet Webinar, Membrain, SalesforceIQ, Modus, inboundli, Zapier, Appcues, Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM), Magento Commerce Cloud (formerly Magento), Zendesk Sell (formerly Base), SlideShare, BlogMutt, Pocket & Instapaper, Pipedrive CRM, Gravity Forms, Wufoo Forms, BoostSuite, GoChime, Seventh Sense, Scripted

HubSpot Competitors

Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Required
EditionPricing DetailsTerms
Pro$800per month (includes 1,000 contacts)
Enterprise$3,200per month (includes 10,000 contacts)
Starter$50per month (includes 1,000 contacts)
Free$0per month

HubSpot Support Options

 Free VersionPaid Version
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone
Live Chat
Email

HubSpot Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Countries:United States, Argentina, Austria, Australia/Cocos/Christmas Island, Belgium, Brazil, Bulgaria, Canada, Colombia, Costa Rica, Czech Republic, Cyprus, Denmark, Estonia, Finland/Aland Islands, France, Germany, Greece, Ireland, India, Israel, Italy, Latvia, Lithuania, Luxembourg, Malta, Mexico, Netherlands, New Zealand, Norway, Panama, Peru, Poland, Portugal, Romania, Singapore, Slovakia, South Africa, South Korea, Spain, Sweden, Switzerland, Turkey, United Kingdom
Supported Languages: English, French, German, Japanese, Portuguese, and Spanish