HubSpot Reviews

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1586 Ratings
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Score 8.5 out of 100

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TrustRadius Top Rated for 2020

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Reviews (1-25 of 47)

Alissa Gavrilescu | TrustRadius Reviewer
May 30, 2017

HubSpot offers Marketers a way to Prove their value, creates tangible ROI for marketing efforts

Score 10 out of 10
Vetted Review
Verified User
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Premium Support

No - The support is included - and wonderful. Be it by email, phone, or account manager, it's all really helpful, fast and effortless. Even better: it's free. They also allow you to track your support tickets online which gives you clarity on what's going on so you dont feel the need to follow up or call again.
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James McQuillin | TrustRadius Reviewer
May 10, 2016

Fell in love with the product, but not the price. We will be back!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Premium Support

No - I do not believe premium support was anything available for HubSpot. Their support was great as is and I believe this is just part of their product and service to their customers without the need to charge a premium. Raleigh was assigned to our team and he was very helpful each time I spoke with him.
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Marc Herschberger | TrustRadius Reviewer
November 27, 2015

Full Marketing Automation Tools Without The Painful Pricetag

Score 9 out of 10
Vetted Review
Verified User
Review Source

Premium Support

No - There's no need when their support is already so good. I can get ahold of a trained, helpful and friendly support agent almost any time without having to wait longer than a minute on hold. It's incredible and one of the best parts about an already amazing company. They absolutely rock.
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D'Ana Guiloff | TrustRadius Reviewer
November 23, 2015

Try it, what do you have to lose?

Score 9 out of 10
Vetted Review
Verified User
Review Source

Premium Support

No - The front-line support team is so awesome, I don't need it for my use (general questions). Others that need a little extra support could consider it to have someone that is more familiar with their account.
Read D'Ana Guiloff's full review

Feature Scorecard Summary

WYSIWYG email editor (307)
Dynamic content (306)
Ability to test dynamic content (284)
Landing pages (337)
A/B testing (263)
Mobile optimization (329)
Email deliverability reporting (338)
List management (338)
Triggered drip sequences (253)
Lead nurturing (331)
Lead scoring and grading (303)
Data quality management (307)
Automated sales alerts and tasks (279)
Calendaring (286)
Event/webinar marketing (235)
Social sharing and campaigns (318)
Social profile integration (309)
Dashboards (340)
Standard reports (337)
Custom reports (300)
API (235)
Role-based workflow & approvals (258)
Customizability (281)
Integration with (211)
Integration with Microsoft Dynamics CRM (88)
Integration with SugarCRM (83)

About HubSpot

HubSpot is a growth platform, on a mission to make the world more inbound. The vendor boasts over 64,500 total customers in more than 100 countries presently using HubSpot’s software, services, and support to transform the way they attract, engage, and delight customers. Comprised of Marketing Hub, Sales Hub, Service Hub, and a free CRM, HubSpot gives companies tools designed to help them Grow Better. HubSpot Marketing Hub is tailored by the vendor to have everything needed to run successful inbound marketing campaigns to keep people interested in a business, and happy to be its customers.

HubSpot Features

Email & Online Marketing Features
Has featureWYSIWYG email editor
Has featureDynamic content
Has featureAbility to test dynamic content
Has featureLanding pages
Has featureA/B testing
Has featureMobile optimization
Has featureEmail deliverability reporting
Has featureList management
Has featureTriggered drip sequences
Lead Management Features
Has featureLead nurturing
Has featureLead scoring and grading
Has featureData quality management
Has featureAutomated sales alerts and tasks
Campaign Management Features
Has featureCalendaring
Has featureEvent/webinar marketing
Social Media Marketing Features
Has featureSocial sharing and campaigns
Has featureSocial profile integration
Reporting & Analytics Features
Has featureDashboards
Has featureStandard reports
Has featureCustom reports
Platform & Infrastructure Features
Has featureAPI
Has featureRole-based workflow & approvals
Has featureCustomizability
Has featureIntegration with
Has featureIntegration with Microsoft Dynamics CRM
Has featureIntegration with SugarCRM

HubSpot Screenshots

HubSpot Integrations

NetSuite, Pipeliner CRM,, unbounce, Survicate, GaggleAMP Amplify, SnapEngage, Boingnet, Evergage, Wrike, Wistia, Pipemonk, Zendesk, FreshBooks, PandaDoc, Perfect Audience, UberConference, Eventbrite, Teamwork Projects, GoToWebinar, WorkflowMax, SurveyMonkey, Shopify, Smartling, BrightInfo, Invoca, DataHero, HelloSign, Leadpages, Dropbox, Google Drive, WordPress, BigCommerce, Uberflip, Zoho CRM, Sugar Sell (SugarCRM), Zerys, Infer, GlobalMeet Webinar, Membrain, SalesforceIQ, Modus, inboundli, Zapier, Appcues, Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM), Magento Commerce Cloud (formerly Magento), Zendesk Sell (formerly Base), SlideShare, BlogMutt, Pocket & Instapaper, Pipedrive CRM, Gravity Forms, Wufoo Forms, BoostSuite, GoChime, Seventh Sense, Scripted

HubSpot Competitors


  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Required
EditionPricing DetailsTerms
Pro$800per month (includes 1,000 contacts)
Enterprise$3,200per month (includes 10,000 contacts)
Starter$50per month (includes 1,000 contacts)
Free$0per month

HubSpot Support Options

 Free VersionPaid Version
Social Media
Video Tutorials / Webinar
Live Chat

HubSpot Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Countries:United States, Argentina, Austria, Australia/Cocos/Christmas Island, Belgium, Brazil, Bulgaria, Canada, Colombia, Costa Rica, Czech Republic, Cyprus, Denmark, Estonia, Finland/Aland Islands, France, Germany, Greece, Ireland, India, Israel, Italy, Latvia, Lithuania, Luxembourg, Malta, Mexico, Netherlands, New Zealand, Norway, Panama, Peru, Poland, Portugal, Romania, Singapore, Slovakia, South Africa, South Korea, Spain, Sweden, Switzerland, Turkey, United Kingdom
Supported Languages: English, French, German, Japanese, Portuguese, and Spanish