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HubSpot Marketing Hub

HubSpot Marketing Hub

Overview

What is HubSpot Marketing Hub?

HubSpot's Marketing Hub is an all-in-one inbound marketing engine that includes tools for email marketing, landing page creation, social media marketing, content management, reporting & analytics, search engine optimization (SEO), and more.

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Recent Reviews

Review of HubSpot Marketing Hub

1 out of 10
December 28, 2022
I am the social media manager for a Hubspot affiliate agency. And I regret to say it is completely outdated and it created more problems …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • List management (364)
    8.2
    82%
  • Dashboards (366)
    7.9
    79%
  • Landing pages (362)
    6.3
    63%
  • Email deliverability reporting (363)
    6.1
    61%

Reviewer Pros & Cons

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Pricing

View all pricing

Free

$0

Cloud
per month

Starter

$50

Cloud
per month (includes 1,000 contacts)

Pro

$890

Cloud
per month (includes 2,000 contacts)

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttp://www.hubspot.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $50 per month
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

7.1
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

7.1
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

6.3
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

6.4
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.7
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

7.3
Avg 7.6
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Product Details

What is HubSpot Marketing Hub?

HubSpot Marketing Hub is a growth platform, on a mission to make the world more inbound. The vendor boasts over 64,500 total customers in more than 100 countries presently using HubSpot’s software, services, and support to transform the way they attract, engage, and delight customers. With Marketing Hub, HubSpot aims to give companies tools designed to help them Grow Better. HubSpot Marketing Hub is tailored by the vendor to have everything needed to run successful inbound marketing campaigns to keep people interested in a business, and happy to be its customers.

HubSpot Marketing Hub Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Lead scoring and grading
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Campaign Management Features

  • Supported: Calendaring
  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social sharing and campaigns
  • Supported: Social profile integration

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM
  • Supported: Integration with SugarCRM

HubSpot Marketing Hub Screenshots

Screenshot of Marketing Automation with HubSpot - Define workflows for highly targeted and personalized nurturing campaigns that send your leads and prospects the right targeted content at the right point in their decision-making process.Screenshot of HubSpot Analytics - Track engagement with your entire funnel with real-time reporting on website performance, traffic and marketing effectiveness.Screenshot of HubSpot Social Media - Don’t batch and blast. HubSpot’s social media publishing helps you become smarter about the way you schedule and publish content on social media.Screenshot of HubSpot Blogging and SEO - HubSpot provides an integrated set of tools for Search Engine Optimization (SEO) which makes getting found online a natural part of your inbound marketing mix. More than a simple CMS, HubSpot provides an integrated authoring view with SEO-oriented suggestions as you write blog posts.Screenshot of Marketing Automation with HubSpot - Define workflows for highly targeted and personalized nurturing campaigns that send your leads and prospects the right targeted content at the right point in their decision-making process.Screenshot of HubSpot Contacts - Integrating with most common CRMs, HubSpot provides a seamless view of your contacts, allowing you to customize and personalize email communications.

HubSpot Marketing Hub Video

Visit http://www.youtube.com/user/HubSpot to watch HubSpot Marketing Hub video.

HubSpot Marketing Hub Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States, Argentina, Austria, Australia/Cocos/Christmas Island, Belgium, Brazil, Bulgaria, Canada, Colombia, Costa Rica, Czech Republic, Cyprus, Denmark, Estonia, Finland/Aland Islands, France, Germany, Greece, Ireland, India, Israel, Italy, Latvia, Lithuania, Luxembourg, Malta, Mexico, Netherlands, New Zealand, Norway, Panama, Peru, Poland, Portugal, Romania, Singapore, Slovakia, South Africa, South Korea, Spain, Sweden, Switzerland, Turkey, United Kingdom
Supported LanguagesEnglish, French, German, Japanese, Portuguese, and Spanish

Frequently Asked Questions

HubSpot's Marketing Hub is an all-in-one inbound marketing engine that includes tools for email marketing, landing page creation, social media marketing, content management, reporting & analytics, search engine optimization (SEO), and more.

HubSpot Marketing Hub starts at $50.

Act-On Software, Adobe Marketo Engage, and Salesforce Marketing Cloud are common alternatives for HubSpot Marketing Hub.

Reviewers rate WYSIWYG email editor highest, with a score of 8.6.

The most common users of HubSpot Marketing Hub are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(2140)

Attribute Ratings

Reviews

(151-175 of 654)
Companies can't remove reviews or game the system. Here's why
Stephanie Reed | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
ResellerIncentivized
  • Analytics: gives you a clear understanding of what is working, what isn't, what needs adjusting and where the traffic is coming from.
  • CRM: auto-populates the CRM with the information from the users, saving us lots of time and making our sales process super simple.
  • Blogging: absolutely great in not only helping with the writing and design of the blog, but also with the SEO optimisation.
  • Contextual marketing and smart content: change the content based on who is visiting the website.
  • CRM: although it's great, it only tracks data from the moment the user registers itself on the website, whereas other platforms can go backwards and track the data from the first time that user has been on the website even if they weren't registered back then. However, with recent updates, HubSpot is going in that direction and therefore I don't think we are far from getting that.
  • Quite a lot of great features, like the reporting add-on and the paid advertising one, are extra and you have to pay more to get them.
  • Flexibility with organising content and campaigns in folders.
Timothy Ostheimer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • List management tool really allows you to compile almost anything you can think of, whether you want a list based on contact properties, demographics, locations, etc., it's easy to be able to collect the list you want.
  • Content management using the calendar to schedule posts for the month while creating the post for you so you can click through to it and begin writing. This makes it easy to stay organized and on top of your planned content for the month.
  • WYSIWYG Template editor is a great tool to use for those who aren't fluent in developing by hand. It helps you manage your website pages on your own. It is a highly user-friendly environment. And if you're ever confused, there's always the tutorials and documentation to help you out.
  • Emails are always a pain to get looking nicely in the big email clients, unless you really keep them to the bare minimum. It would be nice to see some prebuilt email templates, or, a better UI to create the emails so they have the potential to look more attractive.
  • Hubspot support does an excellent job of getting most questions answered, although it would be useful on occasion to have access to asking very complex questions to developers, rather than waiting for the support rep to ask them for you.
  • There is a decent learning curve to using the software to its full potential and it's definitely a time investment to do so, yet worth it in the end if you are able to understand it.
November 10, 2016

HubSpot works

Dean Asher | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Blogging
  • Email
  • Web page design
  • Bugs in blog and email performance analytics
  • UI changes frequently without significant improvements
  • Difficult to implement built-in search functionality to blogs without paying for Google Search
Robert Kendal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
  • Unifies disparate marketing tools and platforms and helps them talk to each other
  • It provides a simple interface to enable productivity at any level
  • Offers a great suppot network from other users to HubSpot themselves
  • Some additional tools need to be used depending on your needs, to compliment HubSpot's platform
  • The keyword research part of the platform is much weaker compared to other areas
  • Add-ons are quite expensive, SSL certificates, for example
November 08, 2016

HubSpot Review

Stewart Bennett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
  • User Interface
  • Made for someone who is unfamiliar to any type of marketing software
  • The workflows tool allows you to setup some really smart marketing automation.
  • Ease of use
  • Integrates with lots more software
  • Improvements for agencies who manage multiple client social accounts
  • Improvements on Sidekick - when email sent to multiple users the notifications always say "Someone open your email" not that individuals name
  • Better ease of use when looking through the images window
November 08, 2016

Great, easy to use tool!

Kelly Taranto | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Lead and source tracking.
  • Social media posting across multiple platforms.
  • Managing workflows as well as "event" campaigns.
  • Reporting.
  • Email/Outlook integration.
  • More detailed user permissions.
  • Exporting ability to include attachments and notes history.
Claire Tetteroo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
ResellerIncentivized
  • If you add the Chrome Extension in your Gmail you'll be able to not only track who's opend your e-mails also you can see what pages on your website they've read. This helps in calls when you're trying to sell something because you can see exactly if your client/lead has checked stuff already.
  • The monitoring option in HubSpot is awesome to track all different social media accounts at once - makes life so easy! You can even retweet, like, and comment via the same page.
  • It seems that when I'm blogging HubSpot uses 'autosave' although sometimes it just automatically refreshes the whole page without me pressing any buttons or asking for it and then it leaves me without content. So I have to start all over again. Has happened already 3 or 4 times.
  • Auto resizing in the filemanager doesn't work perfect, also when you add alt-text to your images it doesnt always save this. Later if you check your page for SEO optimazion it says there's alt-text missing.
Mike Rizzo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Email automation: HubSpot excels at email automation, nurturing, personalization, and deployment. Although a few improvements can be made for Salesforce email automation, there are plenty of powerful workarounds & workflows to help you accomplish your goals.
  • A/B Testing: HubSpot is a great tool for A/B testing content & subject lines in emails. They are also great for Landing Pages.
  • Workflows: HubSpot's workflows tools is amazing. It's easy to use and highly customizable.
  • New Feature Releases & Improvements: HubSpot is amazing about listening to customer feedback and implementing their new features FAST.
  • HubSpot could use some help with their "SMarketing" or Smart Marketing Analytics. Their tools are great, but a little cumbersome to work with for analytics reporting.
  • HubSpot could improve their dashboards, but to my knowledge they are working on this and it should be available soon.. so i'll be looking forward to that.
  • HubSpot should improve some more customization around email automation. In particular, I'm referring to the ability to insert tokens based on the Sales Person who owns the record. Right now it's a bit difficult to insert custom tokens without some pretty heavy work arounds.
November 07, 2016

HubSpot = Heaven!

Abby Black | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Auto publishing - it's a great tool to get content out at the same time on a blog and social channels.
  • Page Performance - this is my "go-to" tool for reporting. It gathers so much information about what users are doing and not doing, and helps identify what recommendations or changes need to be implemented.
  • Smart lists - these are great for segmenting. They're super helpful for analysis, and I use them to help determine offer downloads based on activities, lifecycle stages, and much, much more!
  • CRM - it would be great to see more customization available in this area. It's relatively new, so I anticipate that will come with time.
  • Custom reporting
  • Date ranges - the ability to compare year over year, more in-depth ranges for analysis.
November 03, 2016

Hubspot has my heart

Alicia Busse | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • They don't just give you "How To" articles to teach you how to use their product, they give you an entire online class experience to show you exactly how to use every function and how it could be useful to you and your company. They even teach you how to improve your knowledge and skills in the marketing field.
  • Their support engineers are the best support team out there. I am delighted to call them any time I run into an issue or come across something I don't understand and would like their insight on. They happily double check my work to make sure that I am doing exactly what I am setting out to do while working to improve it if they have ideas. I seriously LOVE their customer service.
  • Easy to use and functional in all areas of marketing.
  • I do wish that their Sales CRM tool integrated with their marketing tool better or at least mimicked it in certain ways. Such as making it easier to create lists of prospects based on characteristics and activities.
Terence Banks | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • HubSpot has a lot of support built in with the Academy and related blogs, videos and webinars.
  • Allowing sales and marketing to work well together
  • Blog hosting
  • Email tracking is probably my favourite feature. We know the actions a user takes from the moment we send out an email.
  • Experience. Need to be an advanced user for more of the difficult tasks, for example it is hard to make the landing pages look great.
  • Cost on some of the functionalities.
October 27, 2016

Leveling up with HubSpot

Grace Schumacher | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Personalization
  • Workflow/lead generation automation
  • Sales
  • Salesforce integration
  • Our data is structured many to one and HubSpot is more set up to handle one to one data structures. That has been our biggest challenge.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Hubspot makes it easy to track, label and manage contacts easily.
  • Hubspot makes it very easy to push something out on all of my major social media platforms.
  • Hubspot has a lot of support built in with the Academy and related blog, webinars and videos.
  • I would like to be able to tag someone in a Facebook post I'm making.
  • I would like to be able to add more social platforms to the Monitoring features.
  • I would like to be able to schedule social posts based on my blog post at the same time that I'm making the blog post.
October 17, 2016

Hubspot is my JAM!

Gracie Arnold | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Social Publishing: the ability to post, monitor, and interact with all social networks in one place
  • Sales Integration: allowing sales and marketing to work well together
  • Other integrations
  • I'm very happy with Hubspot so far.
Joshua Smith | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Equips you to walk a customer through the buyer's journey.
  • One stop shop for all your marketing needs.
  • Integrates well with other products.
  • Reporting tools need to be more useful.
  • The COS is not as user-friendly as at is trying to be.
Brad Kerwin, MBA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Flexibility - the marketing applications from the software are really broad. Gives a great degree of freedom to execute your marketing strategy.
  • User training support - the Academy and Certification processes are excellent. Coming in with no experience in Hubspot or inbound - no problem. Thorough documentation, walk-throughs and ed materials available online 24/7
  • The flexibility of the system can almost give you too many options upfront. Some guidelines between what's mandatory, basic and advanced uses would be good.
September 27, 2016

HubSpot hits the spot

Dustin Brackett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
  • Tech Support - They are amazingly responsive and helpful when you call in or email them. They work with you until your problem is completely solved. I've never gotten off the phone with them irritated because I didn't get the problem fixed (like most tech support services). They're awesome at customer service.
  • Training - Their training program is intensive and time consuming, but definitely worth it. They do a fantastic job getting everyone educated on their software so that each person can get the most out of it.
  • Technology - They continuously come out with improvements, changes, and ideas. They're working really hard to stay ahead of the curve which, as a marketer, is very nice.
  • Scalability - no matter how big your business gets, HubSpot can grow with it.
  • All-In-One - We used to spend far too much time switching back and forth between different programs, websites, and softwares. HubSpot has eliminated that issue!
  • Exportable Reports - This one is annoying when reporting to a client that doesn't want to be involved in their portal, but it hasn't been a big issue. Hopefully it'll be changed soon.
  • Pricing - It can be a little expensive, but that isn't to say it's not worth it. It's the best tool we've ever used and would pay for it even if we weren't a Partner Agency.
Patrick Lynch | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • HubSpot provides the structure and tools to allow for effective content marketing - especially blogging.
  • HubSpot customer service is outstanding. This is mission critical for a small business with a limited marketing staff.
  • The e-mail functionality between HubSpot and Outlook requires additional work and careful attention. Images can get messed up and formatting can get a little weird.
  • It would be great if HubSport would lower the cost thresholds for the number of contacts that can be stored. We have to carefully manage our lead generation database so that we keep our totals with their cost parameters.
September 26, 2016

Analyst's Review of HubSpot

Taylor Lyles | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • The email platform is really easy to navigate and use.
  • The new workflow platform is easy to understand a contacts path and visualize outcomes.
  • Integration with the CRM is seamless.
  • Not being able to export a view of contacts on the CRM side.
  • Projects and calendar app is not connected. This limits the ability for the system to be used as a project management tool.
September 26, 2016

Love HubSpot

Grace Waters | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Education/Training - The HubSpot Academy is an amazing resource. You learn the ins and outs of every tool in HubSpot and tips for best use. You can also select a project by goal to get step by step advice.
  • Customer Service - If you have a question or problem that you can't solve with the Academy, there is a Help messaging center where you'll get a response very quickly. Also with HubSpot, you have a customer success advocate who sets up a quarterly phone call with your team to address issues and make sure you're getting the most out of the platform. These calls help us realize what else we could or should be doing.
  • Marketing Automation - HubSpot makes this so easy. Everything is integrated and organizational tools are there to help you track and report your analytics across all outlets.
  • Social Media Monitoring - You can only set up monitoring streams for Twitter so you can't search for trends or create a stream of mentions for Facebook.
  • Social Media Analytics - You only get analytics for posts through HubSpot and you can't post more than one photo to Facebook through the system. So anytime we have a post that includes a few photos, we have to do it through Facebook and the analytics don't get synced with HubSpot. We still do a lot of manual reporting to make sure we include all posts.
Cassandra Schwartz | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Progressive profiling allows us to learn more about prospects and leads based on what we already know about them.
  • The workflows and creating nurturing campaigns are easy and allow us to personalize content better for leads and their respective needs and interests.
  • Targeting capabilities are exceptional. We can target based on actions or conversions.
  • It would be helpful if Hubspot could layer on Google Analytics so we could see visitors vs. unique visitors.
  • It would not be difficult to create an overly complex system with Hubspot. To combat that it would be good if Hubspot provided more best practice content and suggestions as workflows are created.
September 16, 2016

Hubspot Rocks!

Matthew Steltzer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Email Tracking is one thing it does best. We know exactly what someone does from the moment we send that email out.
  • The Prospecting tool is really helpful because it's like google analytics but with more detail on who is coming to the site.
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