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Humanity

Humanity
Formerly ShiftPlanning

Overview

What is Humanity?

Humanity (formerly ShiftPlanning) is cloud-based workforce management software. Available on the Humanity Platform are applications that will streamline your: Employee Scheduling, Time & Attendance, and Leave Management.

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Recent Reviews

TrustRadius Insights

Humanity has proven to be a valuable tool for staff scheduling, offering features that simplify the process and enhance overall …
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Pricing

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What is Humanity?

Humanity (formerly ShiftPlanning) is cloud-based workforce management software. Available on the Humanity Platform are applications that will streamline your: Employee Scheduling, Time & Attendance, and Leave Management.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Shiftboard offers a full-service employee scheduling software solution targeted for industries as diverse as hospitality and security to event planning and business services. This solution enables companies to manage employee schedules across job sites, geographies, and different employee types.…

What is Deputy?

Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier. The Deputy…

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Product Demos

Last Days of Humanity Human Atrocity Demo 1993

YouTube

Raw Unadulterated Looks at Humanity

YouTube

SPLIT DEMO - The afterlife of humanity (Ethan Black Version)

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Humanity—Cloud-Based Employee Scheduling Software

YouTube

Very tight little demo job for Habitat for Humanity with min excavator and dump truck

YouTube
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Product Details

What is Humanity?

Humanity Features

  • Supported: Conflict-Free Scheduling
  • Supported: Intuitive Auto-Schedulin
  • Supported: Immediate Notifications

Humanity Competitors

Humanity Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
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Comparisons

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Reviews and Ratings

(14)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Humanity has proven to be a valuable tool for staff scheduling, offering features that simplify the process and enhance overall efficiency. Users have expressed their satisfaction with Humanity's ability to easily manage shifts, handle time-off requests, and schedule employees. With its intuitive design and clear interface, users find it convenient to navigate without the need for extensive tutorials. Additionally, Humanity serves as an all-in-one hub for various scheduling-related tasks, such as managing shift changes, accessing co-worker contact information, and facilitating communication between management and employees.

For organizations of small to mid-size, Humanity is highly recommended as a functional solution. However, some users have noted that there are better products available on the market at a higher price point. Nevertheless, Humanity has been successfully utilized in diverse settings, including contact centers where skilled staff allocation is crucial to meeting KPIs, service levels, and boosting staff morale. It has also been effective in managing work study staff at small colleges, particularly with accommodating changing availability and schedules. Furthermore, Humanity has been used in conjunction with platforms like Lyft and temp jobs.

One particular highlight of Humanity is its ability to integrate seamlessly with third-party calendar programs. Providers can conveniently view all schedules in one place while syncing them with external calendars. Moreover, accessing schedules on smartphones is made effortless through the software's mobile compatibility. While Humanity offers an easy-to-use system for scheduling and timekeeping, some manual processes are required for removing staff from future shifts and managing vacation time. Nevertheless, users appreciate the customizable nature of the software which accommodates complex company needs while allowing staff to update availability and check schedules via mobile devices.

Overall, Humanity solves many staffing-related problems by streamlining scheduling processes and improving communication among team members. Users have reported time savings in scheduling tasks alongside enhanced collaboration facilitated by features such as email functionality, training resources, and group-specific communication channels. In scenarios where scheduling for student workers can prove challenging due to changing class schedules and multiple part-time jobs, Humanity has successfully been implemented on college campuses. To optimize scheduling accuracy during volatile periods, it is advisable to plan shorter timeframes of one or two weeks at a time, as schedules are prone to frequent changes. Furthermore, the software's notification features, including the ping feature, have proven useful for effectively communicating work schedules with students.

In addition to its scheduling capabilities, Humanity is also employed by contact center solutions providers to effectively manage and maintain the schedules of their contact center agents. Its real-time schedule change functionality ensures flexibility and keeps all staff members informed regarding any schedule updates through the app and email notifications. This real-time functionality allows for agility in making necessary adjustments to the schedule and ensures that all staff members are kept up to date.

Furthermore, Humanity provides a reliable solution for tracking work hours, enabling users to monitor and evaluate employees' working hours effectively. The software's comprehensive features make it a valuable resource for businesses across various industries, offering personalized support and customization options to cater to complex company needs.

While some users have found that setting up and understanding the settings of Humanity's predecessor, ShiftPlanning, can be confusing, they have also highlighted its effectiveness in managing scheduling challenges within a college campus environment. With the ability to accommodate changing class schedules and multiple part-time jobs, ShiftPlanning has proven itself as a suitable solution for optimizing student worker scheduling.

In conclusion, Humanity offers a wide range of use cases and benefits for organizations looking to streamline their scheduling processes, improve communication among team members, and effectively manage workforce availability. From staff scheduling and time-off management to shift changes and communication channels, the software provides functionalities that enhance efficiency and productivity. While there may be more advanced products available at higher price points, Humanity remains a valuable tool for small to mid-size organizations seeking an intuitive, customizable, and user-friendly solution for their staffing needs.

Unified platform: Users have found Humanity to be a cohesive platform that fosters transparency. Many reviewers have highlighted its ability to keep them organized and informed by providing alerts for changes and tracking hours worked.

Efficient scheduling: Reviewers praised the scheduling feature in Humanity, noting how easy it is to schedule employees across different positions and locations without any confusion. They appreciate the color-coded facilities that make it simple to identify staff members. Additionally, the inclusion of a 24-hour shift alert feature has been well-received by staff.

Convenient communication options: Users appreciate the option in Humanity to choose whether to display their email or phone number on the app for other employees to contact them. This feature is seen as more convenient compared to potentially buggy or overwhelming in-app messaging systems offered by other services.

Difficulties with Shift Management: Some users found it difficult to swap shifts between employees and often had to delete and reschedule shifts. They also mentioned that managing employee shift trades and break features was not so smooth.

Limited Functionality Compared to the Website: Several users felt that the app had limited functions compared to the website and therefore didn't use it much. They desired easier access to user images and found checking schedules of others on the mobile app to be complicated due to limited features.

Issues with Accuracy of Scheduled Shifts: A number of users experienced issues with the accuracy of scheduled shifts and available hours when requesting time off. They also encountered errors in some settings, such as sick leave accrual and paid vacation hours.

Reviews

(1-3 of 3)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are a Contact centers solutions provider, The main purpose to acquire the Humanity was to manage and maintain of schedule for our contact center agents. Humanity is used to monitor and evaluate the working hours of our employees as well as provide us with the functionality of real-time 11th-hour/Last-Minute schedule changes and notify our staff via app and Email.
  • Provide us with last-minutes schedule changes with notification to staff
  • Scheduling of team
  • Conflict-free schedules based on employee availability,
  • There should be an intimation if someone miss to clock In
  • Customization should be enhanced
It is a user-friendly tool that enables us to make real-time changes and specifically when we are in need of tracking and monitoring of our staff schedule Humanity does it well and provides us with working hours track.
  • Scheduling and enabling user to make changes on real time
  • Reduce overtime and overstaffing by taking the guesswork out of managing labor costs
  • A smarter scheduling system means fewer overhead costs associated with building your schedule
  • Improved productivity
  • Increased customer satisfaction by smarter scheduling
  • Having insights of our staff time is crucial
Maybe pricing was the issue, I was not involved in purchasing decision.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We used it for tracking our work hours.
  • Tracking work hours.
  • Requesting PTO.
  • Planning team work schedule.
  • I wish it would warn us when we missed a clock-in or out.
Overall it's a convenient choice for tracking our teamwork hours and coordinating the team schedule. I like how it shows you who is online currently and who is not so you won't bother people who are on paid time off by accident or who are not in the office yet.
  • Clocking in and out.
  • Seeing who is currently on or off.
  • It helps us track our work hours.
  • It helps us coordinate team schedule.
I didn't make the decision of selecting Humanity.
February 02, 2018

Humanity. Who needs it?

Luke Ferrel | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Incentivized
We use Humanity to track our in office hours as well as project time and paid time off.
  • It's easy to enter data
  • Good at aggregating all up data
  • Don't provide ANY way to optimize staffing
  • We spent a LOT of time with them working on seeing queue availability for each rep. They tried but weren't completely sure what their product could or could not do. The effort was there, but if they had known their product better it would have been a quick 'no'.
It's well suited for simple aggregate tracking of day to day, time for reps. It is not suitable if you want anything better than a 30K foot view. It's very high level but doesn't help you optimize.
  • None really. We will likely get rid of Humanity in the next year. Everything Humanity does Pipkins can do at a more granular level.
We selected Humanity because we were in complete disarray. They were good at getting us organized, but if you're more organized you won't get a lot of value from Humanity.
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