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IBM B2B Cloud Services

IBM B2B Cloud Services

Overview

What is IBM B2B Cloud Services?

IBM B2B Cloud Services provide capabilities for streamlining on-boarding of trading partners. It also allows shared business process to be handled more effectively due to better visibility and control.

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Recent Reviews
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Awards

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Pricing

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What is IBM B2B Cloud Services?

IBM B2B Cloud Services provide capabilities for streamlining on-boarding of trading partners. It also allows shared business process to be handled more effectively due to better visibility and control.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is IBM B2B Cloud Services?

IBM B2B Cloud Services provide capabilities for streamlining on-boarding of trading partners. It also allows shared business process to be handled more effectively due to better visibility and control.

IBM B2B Cloud Services Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(18)

Reviews

(1-4 of 4)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
IBM B2B Cloud Services is being used initially by my department as a proof of concept. We are using it to integrate our department's B2B processes into one central gateway. This will allow us to be able to better manage, monitor and maintain those processes to ensure we are getting the most out of our B2B integrations with various companies.
  • Provides a single gateway for all our increasingly complex B2B processes with our business partners.
  • Ensure we are adhering to the latest standards.
  • We like that we no longer have to manage our own servers and infrastructure. All that is taken care of in this Cloud-based architecture.
  • The learning curve is steep on this product. My group had to do a lot of training to feel like we were up to speed on the product.
  • I would definitely recommend some in-house training for employees about to use this product. This will help employees get the most out of the product for a better ROI.
  • The user interface could use a refresh. Seems to be a bit stale compared to a few other products we looked at.
We have just started to use IBM B2B Cloud Services within our department. We were looking for a cloud-based solution to manage all of our partner's B2B processes within a single interface. We did not want to have to go through the hassle of managing any sort of solution ourselves; thus, we came to the conclusion that a cloud-based solution would work best for our department.

So far, we have found that the product has been reliable, and not having to worry about maintenance and patch cycles is always a good thing.
Project Management (6)
88.33333333333334%
8.8
Task Management
90%
9.0
Gantt Charts
80%
8.0
Scheduling
90%
9.0
Workflow Automation
90%
9.0
Search
90%
9.0
Visual planning tools
90%
9.0
Communication (6)
90%
9.0
Chat
80%
8.0
Notifications
90%
9.0
Discussions
90%
9.0
Surveys
80%
8.0
Internal knowledgebase
100%
10.0
Integrates with Outlook
100%
10.0
File Sharing & Management (7)
87.14285714285714%
8.7
Versioning
90%
9.0
Video files
90%
9.0
Audio files
80%
8.0
Document collaboration
90%
9.0
Access control
80%
8.0
Advanced security features
90%
9.0
Device sync
90%
9.0
  • We feel that IBM B2B Cloud Services will drive down our maintenance costs because my group is no longer responsible for patching and maintaining infrastructure.
  • High availability of IBM B2B Cloud Services will allow us to have a greater up time with less downtime.
  • Having a single platform where all B2B integrations are shown and presented in a single interface will allow us to quickly and effectively manage those integrations and see which ones are really needed. A single view will provide instant visibility into any sort of problems that may arise as well.
We went with IBM B2B Cloud Services because we felt that IBM has a very long track record of delivering enterprise-ready solutions to their customers. IBM professional services came in and clearly explained how they would help us integrate our current business process into the IBM B2B Cloud Services product. This gave us the confidence and trust to go with IBM over a lesser-known competitor.
Himanshu Singh | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
In a world of cloud, one should expect a high rate of security, and the lowest possible errors in the context of sharing. IBM B2B Cloud Services has proved to be well-programmed unit still but it has much to achieve. We couldn't trust on B2B Cloud Services as we had expected more from an IBM group. It is a strategic decision to which cloud services we can use. The problem it has solved well is the team integrity with access to transparency has increased, hence giving us a good platform.
  • In every deployment of a product it came handy in testing.
  • Smooth Transitioning between documents
  • Good client support
  • Can't rely on huge data sets
  • Organizations is huge, it's tough to handle
  • Limited feature sets
IBM B2B cloud services is well suited for [smaller] organizations. It has smooth transitioning services, good customer support. It has given good transparency. Good sharing capabilities. But, it is not well suited for large organizations. It won't be able to support large datasets, so it is not yet proven for large organizations.
Project Management (7)
55.71428571428571%
5.6
Task Management
60%
6.0
Gantt Charts
60%
6.0
Scheduling
70%
7.0
Workflow Automation
50%
5.0
Mobile Access
50%
5.0
Search
40%
4.0
Visual planning tools
60%
6.0
Communication (8)
65%
6.5
Chat
50%
5.0
Notifications
70%
7.0
Discussions
60%
6.0
Surveys
70%
7.0
Internal knowledgebase
70%
7.0
Integrates with GoToMeeting
60%
6.0
Integrates with Gmail and Google Hangouts
70%
7.0
Integrates with Outlook
70%
7.0
File Sharing & Management (2)
65%
6.5
Access control
70%
7.0
Integrates with Google Drive
60%
6.0
  • Positive - Good transparency
  • Positive - Good sharing capabilities
  • Negative - Not able to support large datasets
IBM has the better brand name and better customer support. But, one would expect a fine product from such a large organization. Although, it counts good on good customer support, nice sharing and transitioning services; it lacks feature capabilities and providing a strong foundation for large data sets. It has these points missing in it.
Bruce Emmerling | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
IBM B2B Cloud Services is currently used to help produce outreach driven campaigns via email, automate information sessions, and reporting tools. It is a rock solid platform for marketing and outreach platforms. The service helps to streamline client communications and to improve interactions between clients and organizations.
  • The product works well with CRM packages like Microsoft CRM.
  • It provides a well designed, automated system of marketing communications with limited interactions from staff.
  • The system works very well with different types of platforms including mobile web services.
  • For some the product can be difficult to learn and utility without some training.
  • The product really requires users that have backgrounds in CRM platforms or marketing analysis to fully utilize.
  • For small organizations, the product can be more expensive and feature rich than what is needed.
The product is really well suited for organizations that do a great deal of marketing, outreach, or external communications with a base of clients. It shines with its ability to produce in-depth analysis and reports of marketing efforts. It can run fairly well on an automated basis for continual lines of communication with prospective clients. For smaller organizations with limited marketing needs, the service can be an overkill with its many features.
Project Management (7)
78.57142857142857%
7.9
Task Management
80%
8.0
Gantt Charts
80%
8.0
Scheduling
70%
7.0
Workflow Automation
90%
9.0
Mobile Access
80%
8.0
Search
70%
7.0
Visual planning tools
80%
8.0
Communication (8)
37.5%
3.8
Chat
N/A
N/A
Notifications
80%
8.0
Discussions
70%
7.0
Surveys
80%
8.0
Internal knowledgebase
70%
7.0
Integrates with GoToMeeting
N/A
N/A
Integrates with Gmail and Google Hangouts
N/A
N/A
Integrates with Outlook
N/A
N/A
File Sharing & Management (8)
N/A
N/A
Versioning
N/A
N/A
Video files
N/A
N/A
Audio files
N/A
N/A
Document collaboration
N/A
N/A
Access control
N/A
N/A
Advanced security features
N/A
N/A
Integrates with Google Drive
N/A
N/A
Device sync
N/A
N/A
  • The service has really been helpful in proving an all in one source for marketing and outreach campaign efforts. It helps saves money by having all the features needed utilized in one software service.
  • Sometimes the product can require some additional training as well as a degree of knowledge in marketing analysis.
  • The service can be expensive when compared to lower level alternatives on the market.
  • hotspot and Exponea marketing cloud
IBM B2B Cloud Services stands out among the competition with its solid performance, wealth of features, and multiple platform compatibility. While it can be more expensive than competitive services, its core components are powerful enough to work with multiple levels of marketing campaigns and outreach efforts. The service works well among different levels of clients and can be utilized better across different viewing devices.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
1. Flexible Cloud Technology and Expert B2B Integration Services
2. Ongoing management and support of your B2B integration solution around the clock.
3. Document process management
Taking a cloud approach to B2B integration is a strategic decision that can materially improve operational performance and an organization’s interactions with its business community. The IBM B2B Cloud Services portfolio offers a proven set of cloud solutions and services to address global B2B needs in a strategic framework geared for collaboration and competitive advantage in an open, scalable and standards-based environment.
  • Document process management
  • Transition services, including planning, design, project management and testing
  • Translation, community and visibility service
  • Trading partner community support
  • Need a professional help or customer service help to understand the use for betterment.
Improve responsiveness by supporting any data type or format with over 300,000 pre-connected trading entities. Fast implementations and lower start up costs provided by IBM B2B Cloud Services solutions. One solution to help you consolidate disparate file transfer activity and facilities, making them easier to integrate with your internal systems.
Project Management (7)
77.14285714285714%
7.7
Task Management
90%
9.0
Gantt Charts
80%
8.0
Scheduling
90%
9.0
Workflow Automation
80%
8.0
Mobile Access
70%
7.0
Search
70%
7.0
Visual planning tools
60%
6.0
Communication (8)
80%
8.0
Chat
80%
8.0
Notifications
80%
8.0
Discussions
70%
7.0
Surveys
90%
9.0
Internal knowledgebase
80%
8.0
Integrates with GoToMeeting
80%
8.0
Integrates with Gmail and Google Hangouts
90%
9.0
Integrates with Outlook
70%
7.0
File Sharing & Management (8)
68.75%
6.9
Versioning
70%
7.0
Video files
70%
7.0
Audio files
60%
6.0
Document collaboration
80%
8.0
Access control
70%
7.0
Advanced security features
60%
6.0
Integrates with Google Drive
60%
6.0
Device sync
80%
8.0
  • Low cost service. Low Capital investment.
  • Data stored and handled internally.
1. Low cost.
2. Support services.
3. Transition services, including planning, design, project management and testing
4. Integration services
B2B platform that supports most communication protocols, helps secure your B2B network and data and achieve high availability operations. High availability B2B operations. IBM B2B Collaboration enables the Dynamic Business network. It’s difficult and expensive to optimize B2B collaboration with limited capacity & capability
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