Kunal Jaipuriar's review
For business process automation developing business processes in BAW to increase time and efficiency. Specific to our experience we …
Overview
What is IBM Business Automation Workflow?
IBM Business Automation Workflow is a solution that helps users automate digital workflows to increase productivity, efficiency and insights — on premises or on cloud.
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Pricing
N/A
Unavailable
What is IBM Business Automation Workflow?
IBM Business Automation Workflow is a solution that helps users automate digital workflows to increase productivity, efficiency and insights — on premises or on cloud.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
31 people also want pricing
Alternatives Pricing
What is Quixy?
Enterprises can use Quixy's cloud-based no-code platform to enable their business users (citizen developers) to automate workflows and build simple to complex enterprise-grade applications for their custom needs, according to the vendor up to ten times faster. Quixy helps eliminate manual…
What is Pipefy?
Pipefy headquartered in San Francisco offers their process management and workflow software providing processes for customer success, service desk, sales operations, and other processes.
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is IBM Business Automation Workflow?
IBM Business Automation Workflow Video
Overview of Workplace from IBM Business Automation Workflow
IBM Business Automation Workflow Competitors
IBM Business Automation Workflow Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | , |
| Mobile Application | No |
Frequently Asked Questions
IBM Business Automation Workflow is a solution that helps users automate digital workflows to increase productivity, efficiency and insights — on premises or on cloud.
Appian, OpenText MBPM, and Oracle BPM Suite are common alternatives for IBM Business Automation Workflow.
Reviewers rate Dashboards and Standard reports and Custom reports highest, with a score of 10.
The most common users of IBM Business Automation Workflow are from Enterprises (1,001+ employees).
Comparisons
Compare with
Reviews and Ratings
(72)Attribute Ratings
Reviews
(1-2 of 2)Companies can't remove reviews or game the system. Here's why
May 11, 2020
Good BPM tool with many features.
IBM BPM is used as middleware in our organization. It is used in the Banking and Finance sector of our organization. It allows us to customize the flow and we can even have a track of all the activities done. When it comes to user interfaces most of the other technologies use scripting and HTML tags but we do not have a track of all the activities done. In IBM, this problem is facilitated and it saves our time as a developer in tracking the issue faster.
- It allows us to use mobile development, which most of the other BPM suites do not provide.
- It adapts to new technology faster. Example: They are trying to implement microservices now, which is currently trending.
- It has the whole structure divided into parts like process center and process management, all of which make the tracking and development and monitoring instances easier.
- The system gets crashed when many instances go into the queue stage. The system even crashes and sometimes restarts automatically when the load on the server increases. We had to develop a separate software for this and maintain the same.
- We cannot manipulate the data during run time. It is difficult to develop user-interfaces with complex functionality.
- In order to consume external services that follow HTTP protocol, we need to use IDE for that, and consuming services from IDE takes a lot of time to give a response.
75%
7.5
50%
5.0
86.66666666666666%
8.7
80%
8.0
- Easier to implement and does not take much effort to work on it.
- Versioning made easy. We can even degrade to the previous version in case of any issue, which is not easier to do in other BPM suites, thereby, saving a good amount of time.
- Helped in achieving client requirements faster, which results in a higher return of investment.
IBM BPM makes development easier, which is faster when compared to the others. IBM's customer support is good. Easy for the user to learn while providing powerful integration. More secure when compared to others. It provides the reusability of components. Monitoring and report capability is also high in IBM BPM.
IBM Business Process Manager is being used by the entire organization for all aspects of our Origination processes, whether related to retail or companies. We also use it for other processes such as First Contact Resolution and management of the reports that must be presented to the Central Bank and other institutions of control or audit.
In the case of banking, it is IBM BPM's handling of the Origination processes that provides the highest ROI, followed by its processes that have to do with client contact, and that is the strategy that we have adopted.
- It is a very complete solution. It has a Process Manager, Operational Decision Manager for management of business rules, CASE Manager for case management, and as of this year, it also has a suite called Digital Business Automation,where FileNet and Datacap are integrated for document management, all in a single solution.
- After a few years, we managed to make IBM Business Process Manager a robust and mature solution. Now, we are generating more than 10,000 instances daily, with an average lifetime of 25 day--with 150 intensive users, plus an occasional 2,000. We have integrations of all kinds, WebServices, Rest, Queues, etc.
- It allows us to synchronize several Portal Servers, with a solution called Federal Portal. In it, users enter a single portal and can see and work on tasks independently of what portal these tasks are generated by.
- This solution serves to balance the load if it is too large, and also to give a better infrastructure for our critical processes. It also is able to coexist with different versions of the product while processes are being updated. In our case, we have 3 Portal Servers integrated to a Federation Portal.
- In the methodology of BPM, continuous improvement is essential, and for this we must be able to count on performance indicators. In order to do this, we had to develop a scheme outside the tool, because many instances did not have an adequate performance. I am informed that IBM will shortly resolve this.
- The BPD is an established system, meaning it is monolithic, and comes with all the issues that these types of systems have.
- It is an easy-to-use suite for simple processes, but if you need solutions with many integrations and complex screens, you need to work with experts with at least 2 years of experience.
71.25%
7.1
N/A
N/A
20%
2.0
80%
8.0
- In the case of retail origination, the back office required for processing was reduced by 50%. The cases sent to credit assessment were also reduced by 50%. The quality at the origin was improved by 10%.
- By having detailed tracking for each request, the audit reports stopped being unfavorable.
- It is a fundamental pillar in our digital growth, allowing us to align our processes to our business needs.