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IBM Business Automation Workflow

IBM Business Automation Workflow

Overview

What is IBM Business Automation Workflow?

IBM Business Automation Workflow is a solution that helps users automate digital workflows to increase productivity, efficiency and insights — on premises or on cloud.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is IBM Business Automation Workflow?

IBM Business Automation Workflow is a solution that helps users automate digital workflows to increase productivity, efficiency and insights — on premises or on cloud.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is IBM Business Automation Workflow?

IBM Business Automation Workflow Video

Overview of Workplace from IBM Business Automation Workflow

IBM Business Automation Workflow Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating Systems,
Mobile ApplicationNo

Frequently Asked Questions

IBM Business Automation Workflow is a solution that helps users automate digital workflows to increase productivity, efficiency and insights — on premises or on cloud.

Appian, OpenText MBPM, and Oracle BPM Suite are common alternatives for IBM Business Automation Workflow.

Reviewers rate Dashboards and Standard reports and Custom reports highest, with a score of 10.

The most common users of IBM Business Automation Workflow are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(72)

Attribute Ratings

Reviews

(1-8 of 8)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Easier to implement and does not take much effort to work on it.
  • Versioning made easy. We can even degrade to the previous version in case of any issue, which is not easier to do in other BPM suites, thereby, saving a good amount of time.
  • Helped in achieving client requirements faster, which results in a higher return of investment.
Efrain Pereiro | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • In the case of retail origination, the back office required for processing was reduced by 50%. The cases sent to credit assessment were also reduced by 50%. The quality at the origin was improved by 10%.
  • By having detailed tracking for each request, the audit reports stopped being unfavorable.
  • It is a fundamental pillar in our digital growth, allowing us to align our processes to our business needs.
May 03, 2016

IBM BPM Review

Keshava Murthy B S | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • It has added value to the upper management to give visibility into what is happening at any time in the enterprise.
  • Boosted employee morale because it gives them all the information to work the case/task in a single location.
  • Identifies bottlenecks and improves the turnover.
Scott Francis | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • We use IBM BPM more to help our customers than to help ourselves. For our customers, IBM BPM has helped us dramatically reduce cycle time of previously manual processes, while increasing accuracy and customer satisfaction. However, it is difficult to get customers to go on record with ROI as they treat this as confidential/private information.
Score 7 out of 10
Vetted Review
Verified User
  • We are documenting our business processes using BPMN.
  • We are forced to think deeply about our processes and optimize them as a result.
  • We are getting rid of manual processes such as mailing paper forms.
  • We can monitor our processes and improve them constantly.
Prasanna Selvaraj | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Improved process visibility
  • A realistic chance of improving process, continously
  • Real time tracking and alerting, empowers managers to take decisions on the fly when error happens, not after something had happened
Score 10 out of 10
Vetted Review
Verified User
  • Data consistency. Data in SFDC is not kept updated automatically without requiring salespeople or others to manually keep the system up to date.
  • Automation means that order processing is much easier for staff – less skilled people needed.
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