Kunal Jaipuriar's review
For business process automation developing business processes in BAW to increase time and efficiency. Specific to our experience we …
Overview
What is IBM Business Automation Workflow?
IBM Business Automation Workflow is a solution that helps users automate digital workflows to increase productivity, efficiency and insights — on premises or on cloud.
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What is IBM Business Automation Workflow?
IBM Business Automation Workflow is a solution that helps users automate digital workflows to increase productivity, efficiency and insights — on premises or on cloud.
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What is Pipefy?
Pipefy headquartered in San Francisco offers their process management and workflow software providing processes for customer success, service desk, sales operations, and other processes.
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What is IBM Business Automation Workflow?
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IBM Business Automation Workflow Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | , |
| Mobile Application | No |
Frequently Asked Questions
IBM Business Automation Workflow is a solution that helps users automate digital workflows to increase productivity, efficiency and insights — on premises or on cloud.
Appian, OpenText MBPM, and Oracle BPM Suite are common alternatives for IBM Business Automation Workflow.
Reviewers rate Dashboards and Standard reports and Custom reports highest, with a score of 10.
The most common users of IBM Business Automation Workflow are from Enterprises (1,001+ employees).
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(72)Attribute Ratings
Reviews
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May 11, 2020
Good BPM tool with many features.
IBM BPM is used as middleware in our organization. It is used in the Banking and Finance sector of our organization. It allows us to customize the flow and we can even have a track of all the activities done. When it comes to user interfaces most of the other technologies use scripting and HTML tags but we do not have a track of all the activities done. In IBM, this problem is facilitated and it saves our time as a developer in tracking the issue faster.
- It allows us to use mobile development, which most of the other BPM suites do not provide.
- It adapts to new technology faster. Example: They are trying to implement microservices now, which is currently trending.
- It has the whole structure divided into parts like process center and process management, all of which make the tracking and development and monitoring instances easier.
- The system gets crashed when many instances go into the queue stage. The system even crashes and sometimes restarts automatically when the load on the server increases. We had to develop a separate software for this and maintain the same.
- We cannot manipulate the data during run time. It is difficult to develop user-interfaces with complex functionality.
- In order to consume external services that follow HTTP protocol, we need to use IDE for that, and consuming services from IDE takes a lot of time to give a response.
75%
7.5
50%
5.0
86.66666666666666%
8.7
80%
8.0
- Easier to implement and does not take much effort to work on it.
- Versioning made easy. We can even degrade to the previous version in case of any issue, which is not easier to do in other BPM suites, thereby, saving a good amount of time.
- Helped in achieving client requirements faster, which results in a higher return of investment.
IBM BPM makes development easier, which is faster when compared to the others. IBM's customer support is good. Easy for the user to learn while providing powerful integration. More secure when compared to others. It provides the reusability of components. Monitoring and report capability is also high in IBM BPM.
May 03, 2016
IBM BPM Review
Based on the client's requirements we propose solutions based on IBM Business Process Manager to give them process visibility and performance metrics. It also gives them idea about pain points, areas to improve and team performance.
- Case management - provides flexibility for dynamic processing.
- Smarter process - streamlines repeatable activities and does work distributions.
- Advanced integration - makes integration with other systems very easy.
- Performance - due to high I/O with DB some of the times the flow responds slowly to changes.
- Supporting coarse-grained services. Some of the services with nested objects and cyclical references do not generate the types on the BPM side.
- Support a higher number of in flight instances - the system chokes and behaves erratically once the active instances goes above 20K.
57.5%
5.8
40%
4.0
76.66666666666667%
7.7
80%
8.0
- It has added value to the upper management to give visibility into what is happening at any time in the enterprise.
- Boosted employee morale because it gives them all the information to work the case/task in a single location.
- Identifies bottlenecks and improves the turnover.
Integration with external systems is not straight forward.
Score 7 out of 10
Vetted Review
Verified User
IBM Business Process Manager is used at our company to standardize, automate, and measure business processes. It is envisioned that the whole organization will use BPM. It will standardize business processes because optimal processes will be designed and implemented in BPM. There will not be a lot of room for variation. Manual processes like mailing forms will be automated. We will be able to monitor and measure processes through BPM's built in reporting.
- BPMN diagrams are somewhat easy to read and comprehend for non-technical business users.
- BPM Coaches allow developers to rapidly develop simple User Interfaces.
- BPM allows developers to call basic SOA services easily.
- If you need to develop complex User Interfaces, they are very hard to implement using Coaches.
- If you need to call SOA Services that have complex data structures such as recursively nested objects and anyType objects, the built in service discovery and type generation does not support it and blows up.
- The Process Designer IDE tends to run very slow because of all the chatting it has to do with the server side Process Center.
- We are documenting our business processes using BPMN.
- We are forced to think deeply about our processes and optimize them as a result.
- We are getting rid of manual processes such as mailing paper forms.
- We can monitor our processes and improve them constantly.
BPM was purchased together with other products from IBM's InfoSphere and WebSphere offerings before I came here. I have personally worked with alternatives at a previous jobs. I have developed workflows using SharePoint. I have developed workflows using Documentum's workflow engine. I have also worked on an in-house workflow engine. IBM BPM is the best BPM engine I have ever worked with.
- Creating a Coach UI
- Calling a simple Web Service
- Claiming and submitting a task
- Developing a complex UI
- Calling a complex Web Service
- Development can be slow because Process Designer IDE chats with server side Process Center a lot
March 12, 2014
Should I choose IBM BPM or Pega? How strong is IBM BPM?
Score 9 out of 10
Vetted Review
Verified User
My customer uses IBM Business Process Manager to onboard its clients for trading in new markets. The clients basically undergo a registration process with my customer. The one big problem my customer used to have was visibility into the whole process. Without a BPMS in the past my customer was unaware of the status of the onboarding client, leading to manual phone calls and email conversations to resolve the registration process involving chaos and confusion. In the process a lot of time and money was lost both to my customer and to my customer's client. With IBM BPM on-boarding managers were empowered with real time dashboards which helped them to act on exceptions when they happened not after something had happened. This was a department level usecase.
- IBM BPM's biggest strength is process modeling. With blueworks its a cake walk to white board processes to stakeholders and chat around.
- IBM BPM Coaches went through a significant improvement with a easy to customize views, rich Dashboards and REST API for building complex portals. This is a game changer when compared with Pega which is little rigid when it comes to displaying BPM tasks on external portals.
- With IBM BPM Advanced there is a way to enforce a clean architecture. Long running system to system level processes can get into BPEL Process Server, short running system to system transactions on WESB and human interactions on the Lombardi Process Server. Basically IBM BPM supports SOA to the core. So bottom line is IBM BPM supports human centric, integration centric BPM methodologies. With CMIS support, document centric capabilities are well supported too. This is a another distinguishing feature from Pega which isn't too integration centric.
- IBM BPM should bring in the Agile methodology and enforce it as a way to build software. If its comes from IBM there is very little chance that vendors can mess around the SDLC, jeopardizing project implementations.
- IBM BPM should enhance the traceability of implementation with requirements. Blueworks to Process Modeling works well for the first time implementation, however when a process needs enhancement or improvements, the modeling represetation gets blurred due to implementation details. This can be currently worked around with stricter goverance around process modeling, but would like IBM to come up with a solution
- Merging of snapshots - something needs to be done on this aspect
- A tool to peek into process data BLOB. Ability to change the process data at runtime - Nice to have.
- Improved process visibility
- A realistic chance of improving process, continously
- Real time tracking and alerting, empowers managers to take decisions on the fly when error happens, not after something had happened
Pega
Pega is a comprehensive suite which offers a unique theme of BPM development in the market. A no-coding approach based on rules with inheritance makes Pega a very powerful product. However Pega, falls short on integration centric capabilities and very rigid to customize. On the other hand IBM comes with array of products which suits needs of varying degree. Advanced integration is solved by BPEL Process Server which has support for state based patterns and mediation. Dynamic rules and event management can be solved with WODM, Cloud to on-premise connectivity with Cast Iron, Enterprise gateway and security usecases with DataPower, Social BPM with IBM BPM , WODM, mobify with Worklight.
Pega has a little bit of eveything here and there. It solves the dynamic rule management, brings out the flavor of Social BPM and mobility with Antenna ( I guess) and predictive analytics as well in one single suite. There are certain usecases which needs to have a little bit of everything, however this little bits and pieces of functionality when its blows, Pega would have problems to scale. With IBM its a bit nightmare to maintain a variety of technologies, however you can wish to go for one without the other and go for something only when you truly need it.
Pega vs IBM
Its difficult to pick a winner. In nutshell when you want a full scale BPM with rich integration capabilities go for IBM BPM. On the other hand if you hava mature integration capability already, Pega can yield quick results for you as well. Pega's strength is its methodology. IBM BPM's strength is integration. Actually you can't go wrong with both in terms of implementation. My strong recommendation is to invest time to process analysis and pick a good vendor to support consulting and implementation.
Pega is a comprehensive suite which offers a unique theme of BPM development in the market. A no-coding approach based on rules with inheritance makes Pega a very powerful product. However Pega, falls short on integration centric capabilities and very rigid to customize. On the other hand IBM comes with array of products which suits needs of varying degree. Advanced integration is solved by BPEL Process Server which has support for state based patterns and mediation. Dynamic rules and event management can be solved with WODM, Cloud to on-premise connectivity with Cast Iron, Enterprise gateway and security usecases with DataPower, Social BPM with IBM BPM , WODM, mobify with Worklight.
Pega has a little bit of eveything here and there. It solves the dynamic rule management, brings out the flavor of Social BPM and mobility with Antenna ( I guess) and predictive analytics as well in one single suite. There are certain usecases which needs to have a little bit of everything, however this little bits and pieces of functionality when its blows, Pega would have problems to scale. With IBM its a bit nightmare to maintain a variety of technologies, however you can wish to go for one without the other and go for something only when you truly need it.
Pega vs IBM
Its difficult to pick a winner. In nutshell when you want a full scale BPM with rich integration capabilities go for IBM BPM. On the other hand if you hava mature integration capability already, Pega can yield quick results for you as well. Pega's strength is its methodology. IBM BPM's strength is integration. Actually you can't go wrong with both in terms of implementation. My strong recommendation is to invest time to process analysis and pick a good vendor to support consulting and implementation.