Kunal Jaipuriar's review
For business process automation developing business processes in BAW to increase time and efficiency. Specific to our experience we …
Overview
What is IBM Business Automation Workflow?
IBM Business Automation Workflow is a solution that helps users automate digital workflows to increase productivity, efficiency and insights — on premises or on cloud.
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What is IBM Business Automation Workflow?
IBM Business Automation Workflow is a solution that helps users automate digital workflows to increase productivity, efficiency and insights — on premises or on cloud.
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- No setup fee
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- Free/Freemium Version
- Premium Consulting/Integration Services
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What is Pipefy?
Pipefy headquartered in San Francisco offers their process management and workflow software providing processes for customer success, service desk, sales operations, and other processes.
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What is IBM Business Automation Workflow?
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IBM Business Automation Workflow Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | , |
| Mobile Application | No |
Frequently Asked Questions
IBM Business Automation Workflow is a solution that helps users automate digital workflows to increase productivity, efficiency and insights — on premises or on cloud.
Appian, OpenText MBPM, and Oracle BPM Suite are common alternatives for IBM Business Automation Workflow.
Reviewers rate Dashboards and Standard reports and Custom reports highest, with a score of 10.
The most common users of IBM Business Automation Workflow are from Enterprises (1,001+ employees).
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December 24, 2015
IBM BPM - the best commercial BPM software package
Score 10 out of 10
Vetted Review
Verified User
- Coordinates work across departments.
- Organizes processes around customer inputs and outcomes rather than around silos and divisions.
- Integrates with other software systems in a straightforward way.
- Provides efficient UI building functionality - for UIs on mobile, tablet, and desktop browsers.
- Measures efficiency, process outcomes, SLAs.
- Particularly strong in Financial processes (loan origination, insurance underwriting, asset management, bond processing), but also works well for logistics processes and customer services processes.
- Installation is (typically) a bit painful out of the box and requires expert help.
- Following installation, initial projects require outside consulting expertise to be successful. Projects without importing BPM expertise tend to have much higher failure rates. Though individually the technologies involved are widely available and not complicated, combined and collectively BPM solutions require a flexible, creative, technical talent to help deliver. It takes time to learn the judgment and craft required.
- The out-of-the-box UI controls (widgets) are not terribly inspiring- on desktop or mobile. Use of third party toolkits (e.g. Brazos) is recommended. Silver lining: those third party toolkits are quite good.
- We use IBM BPM more to help our customers than to help ourselves. For our customers, IBM BPM has helped us dramatically reduce cycle time of previously manual processes, while increasing accuracy and customer satisfaction. However, it is difficult to get customers to go on record with ROI as they treat this as confidential/private information.