IBM Rational ClearQuest

IBM ClearQuest was used as our defect management tool across the organization. It gives capabilities to query the data with multiple filters. The defect life cycle is clearly defined and you can assign defects to various projects. For project managers and Test Engineers, this tool comes in as a very handy tool to track project health.

IBM Rational RequisitePro is leveraged as the Requirements Repository as well as the sole source for tracking User Stories and related Artifacts. Business Partners enter the user stories into the system, and then the are cataloged and go through our Agile Sprints and track through Quality Assurance. This allows everyone to have a real time view of requirements and how items are moving to production.

We have many projects simultaneously. Project management is vital in our industry, and within this, we want to have well-drawn artifacts. From the conception stage, it is important to evolve the software requirements, and that is where RequisitePro becomes important in the management of the project and the team in terms of the visibility of documents.

IBM ClearQuest was a client provided software for our project as per the agreements. It was used in several other projects too on the client side but not across the whole organization. The decision to use IBM Clear Quest was done by the client project heads considering various parameters like budget, project size, and our input on the best software in the market for managing workflow through our past experience with the products.

The main business problem that it handled was managing workflow, creating and assigning service/task requests, logging bugs, defect tracking and monitoring, and automatically mailing the assignee and the assigner, a snapshot of the request status whenever an update happens.

IBM ClearQuest plays vital role in my previous organization. It is used throughout the IT section of the organization. We used ClearQuest for capturing signatures of the project team on various documentation required during the project lifecycle. Also change requests and defect management was mainly handled through ClearQuest tool only. I would say ClearQuest is one of the strongest tools in our organization.

IBM Rational ClearQuest is the tool we use for the software development life cycle workflow for the legacy products at our organization. We are tracking features, issues and bugs while integrated with source control via a connection to IBM Rational ClearCase. ClearQuest is used across the enterprise, but the latest release of our flagship product utilizes Team Foundation Server for application life cycle management.

IBM Rational ClearQuest is a competent issue tracking tool for our organization. ClearQuest users are able to manage their workflow effectively to assure releases are on time. We are in a highly regulated industry and ClearQuest records track and document all phases of the life cycle providing valuable and detailed information during audits.