Pros and Cons of IBM Decision Manager Open Edition 2025

Overview

What is IBM Decision Manager Open Edition?

IBM Decision Manager Open Edition (formerly Red Hat Decision Manager) is a business rules management and CEP option. Announced in 2022, the product is transitioning to IBM.

Red Hat Decision Manager provides good ROI

Rating: 9 out of 10

February 10, 2023

IncentivizedVetted ReviewVerified User

We used Red Hat Decision Manager for managing complex business rules for various front office and back office applications in our organization to automate business processes. ...

Verified user

Manager

4 years of experience

JBOSS is my boss

Rating: 10 out of 10

May 20, 2022

IncentivizedVetted ReviewVerified User

we use hybrid cloud solutions .We have on prem and cloud applications that being used for our customers .it benefited us about security,automation and monitoring and especiall...

Verified user

Consultant

2 years of experience

Best business rule management and decision making automation

Rating: 10 out of 10

April 21, 2022

IncentivizedVetted ReviewVerified User

We used Red Hat Decision Manager for the purpose of Recruitment Process Business. As our main business is focused on recruitment process we were trying to automate the complet...

Arunvinodh C

Professional - Information Technology

Founder

Arunsystems

1 year of experience

JBoss BRMS, you'll need time to master it

Rating: 7 out of 10

March 9, 2018

Vetted ReviewVerified User

We used JBoss BRMS as a rule engine to keep centralized the business rules that can be applied for one of our clients and to have the ability to change them in real-time witho...

Rene Enriquez

Engineer - Information Technology

Member of the Technical Staff

ioet ltd

2 years of experience

Red Hat JBOSS BRMS - Good Solution

Rating: 8 out of 10

February 19, 2018

IncentivizedVetted ReviewVerified User

As an SOA consultant, I have worked on projects where the client was not very technical and wanted to write their business rules quickly and in a language that was understanda...

Verified user

Engineer

1 year of experience

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Product Details

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FAQs

What is IBM Decision Manager Open Edition?

Fast development of rules and logic

IBM Decision Manager Open Edition (formerly Red Hat Decision Manager) is a comprehensive platform for business rules management, business resource optimization, and complex event processing (CEP). Organizations can incorporate sophisticated decision logic into line-of-business applications and quickly update underlying business rules as market conditions change.

The solution is designed to enable organizations to:

Deploy decision services across physical, virtual, and cloud environments.
Improve business agility.
Make consistent and efficient decisions.
Quickly build resource optimization solutions.
Shorten development cycles for faster time to market.

Decision Manager includes web-based graphical tools that provide clear visibility into the rules that govern business applications. Simple metaphors, such as decision tables, scorecards, and domain-specific languages help IT and business users quickly create and change business rules.

Announced in 2022, the product is transitioning to IBM.

IBM Decision Manager Open Edition Features

Supported: Optimize
Supported: Automate
Supported: Integrate

IBM Decision Manager Open Edition Video

JBoss BRMS includes a unique toolkit designed to help Java™ developers construct applications that solve complex scheduling and resource optimization problems. Business resource planner is based on the JBoss OptaPlanner community project and uses the BRMS rules engine to quick...

IBM Decision Manager Open Edition Competitors

IBM Decision Manager Open Edition Technical Details

Deployment Types	On-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating Systems	Windows, Linux, Mac
Mobile Application	No

Frequently Asked Questions

IBM Decision Manager Open Edition (formerly Red Hat Decision Manager) is a business rules management and CEP option. Announced in 2022, the product is transitioning to IBM.

IBM Operational Decision Manager and Pega Platform are common alternatives for IBM Decision Manager Open Edition.

The most common users of IBM Decision Manager Open Edition are from Enterprises (1,001+ employees).

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Reviews From Top Reviewers

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Red Hat Decision Manager provides good ROI

Rating: 9 out of 10

Incentivized

February 10, 2023

Verified User

Manager in Product Management

Information Technology & Services Company, 5001-10,000 employees

Vetted Review

Verified User

4 years of experience

Use Cases and Deployment Scope

We used Red Hat Decision Manager for managing complex business rules for various front office and back office applications in our organization to automate business processes. Red Hat Decision Manager serves as the single source of truth to abstract and centralize any business and decision magic logic from the underlying applications that can be reused across different experiences.

Pros

Managing complex business rules
Automate decision logic

Cons

Configuration options for customization
Interoperability and integration with other tools

Likelihood to Recommend

Red Hat Decision Manager is well suited for developing a microservices-based application architecture where reusable components / APIs can be used across different end-user applications. It however may not be well suited for use cases where business users need low code / no-code environment to maintain business rules themselves without any developer / IT team support

Most Important Features

Business Rules Engine
Microservices Architecture

Return on Investment

Red Hat Decision Manager has helped reduce maintenance costs for our Business Applications
Red Hat Decision Manager has helped improve time to market for launching new offerings

Alternatives Considered

Camunda Platform

Red Hat Decision Manager offers better breadth and depth of features to support complex business rules when compared to Camunda. Also it requires less customization than Camunda to build business workflows

Other Software Used

Camunda Platform, IBM Operational Decision Manager

Users and Roles

550

Red Hat Decision Manager is used by IT and Business Users (Operations, Finance, Marketing, Product) to develop rules and workflows that can automate their processes and drive efficiency.

Support Headcount Required

Skills required to maintain Red Had Decision Manager are expertise in configuring and administering process flows, Decision Tables, business rules etc. It also required experience with Software development Life cycle processes like Testing, rule simulation, Continuous Integration and Continuous Deployment.

Business Processes Supported

Automating Approvals Processes
Single Source of Truth for Business Rules and Logic
Developing business workflows

Innovative Uses

Developing Framework for Rules Driven Credit Management Decisions
Compute discount eligibility for customers

Future Planned Uses

Manage Product Configurations rules for Building Quotes
Pricing rules to compute accurate invoices

Likelihood to Renew

Red Hat Decision Manager can be scaled and adapted to meet the automation needs of the organization as it grows by reusing the components and business rules data which provides a high ROI on the renewal costs.

Products Replaced

Yes

Red Hat replaced a home grown legacy application which monolithic and not scalable for our business growth.

Key Differentiators

Product Features
Product Usability
Prior Experience with the Product

Red Hat Decision Manager provides diverse options and features to configure workflows for different use cases and business functions. Also it can be administered by business users for lower complexity rules which provides a quicker turnaround time to launch new business capabilities without high development costs.

Evaluation Lessons Learned

I would have also evaluated the quality of service and support for the product to better understand what SLAs we can expect for our service requests.

Implementation Details / Implementation Partner

Implemented in-house

Implementation Phases

Change Management Lessons

Change management was a small part of the implementation and was well-handled

Leverage product support documentation and training material to provide both offline and live in person training workshops

Implementation Issues

Migrating data from legacy rules engine
Rolling out to users with local language interface

Implementation Rating

For high volume and / or complex set of legacy business rules, plan for adequate time for data migration activities.

Support Rating

The support for Red Hat decision Manager can be improved to be more omnichannel with better response times for the customers.

Premium Support

We did not purchase premium support because we did not see value in the cost-benefit analysis for it

Bug Resolution

Yes

It was resolved but required back and forth several times

Exceptional Examples of IBM Decision Manager Open Edition Support

In one case, Red Hat provided quick resolution to a production support issue which was impacting our business metrics.

Usability

Red Hat provides configurable rules and workflow interface that be used by Non-technical users like Operations, Finance etc to develop and automate their operational processes.

Easy Tasks

Decision Engine
Authoring Rules

Difficult Tasks

Configuring Decision Server

Mobile Interface Availability and Impressions

Best business rule management and decision making automation

Rating: 10 out of 10

Incentivized

April 21, 2022

Arunvinodh C

Founder

Arunsystems (Information Technology and Services, 51-200 employees)

Vetted Review

Verified User

1 year of experience

View profile

Use Cases and Deployment Scope

We used Red Hat Decision Manager for the purpose of Recruitment Process Business. As our main business is focused on recruitment process we were trying to automate the complete process. But complete Automation is not possible for our business. so we decided to use Red Hat Decision Manager and it is solving almost all of our business rules management problems. we were also able to Automate decision making for the purpose of candidate closure.

Pros

Business rule management for filtering the candidate
Automate the possible decision making which reduces the time and increase the productivity
Whenever business rule changes based on the client requirement.

Cons

We had some issues while managing with documents.
Sometime we feel few difficulties in integration
The documentation is good but still we faced few difficulties in Setting up the RH-SSO client adapter. All the others are really great.

Likelihood to Recommend

For the Recruitment Process Business, we used Red Hat Decision Manager. We were attempting to automate the entire process because our primary company is focused on the recruitment process. However, comprehensive automation is not conceivable in our industry. As a result, we chose Red Hat Decision Manager, which has solved nearly all of our business rule management issues. We were also able to automate decision-making in order to close candidates. It easily fits with our Agile process.

Most Important Features

Best for resource optimization
Rule based decision making automation
Decision Model & Notation (DMN)

Return on Investment

Out candidate submission has been increased to 65% per week
Out candidate closure has been increased to 30% per week
Number of clients covered is also increased as well

Alternatives Considered

IBM Cloud Pak for Business Automation and InRule

We were striving to automate the entire process because our core firm focuses on the recruitment process, as I indicated previously. Comprehensive automation, on the other hand, is unthinkable in our sector. As a result, we went with Red Hat Decision Manager, which has handled almost all of our business rule management difficulties. In order to close candidates, we were also able to automate decision-making.

JBOSS is my boss

Rating: 10 out of 10

Incentivized

May 20, 2022

Verified User

Consultant in Information Technology

Information Technology & Services Company, 201-500 employees

Vetted Review

Verified User

2 years of experience

Use Cases and Deployment Scope

we use hybrid cloud solutions .We have on prem and cloud applications that being used for our customers .it benefited us about security,automation and monitoring and especially docker orchestration such as Red Hat OpenShift. The other issue was monitoring.By using redhat solution, we tackled with monitoring problem on containers and cloud providers (Azure,AWS,Google)

Pros

Does not matter which clouds you have
Supports Openshift as natively
Security ,monitoring

Cons

It should be easy to use because it needs more knowledge
You should be trained to your partner well
Well Documentations are needed

Likelihood to Recommend

We were using Ansible for automation and Openshift for container management until Red Hat Decision Manager. It made the management on both sides simplified for us and visibled. Before the Red Hat Decision Manager,we were managing 2 products seperately .there was not any correlation between each others .The prediction by using AI made us more foresight

Most Important Features

AI
Easy to manage (Ansible and openshift)
Security

Return on Investment

Reducing man hours for management
prediction for errors
user friendly

Alternatives Considered

Red Hat Decision Manager (formerly JBoss BRMS), Red Hat Ansible Automation Platform and Red Hat OpenShift

Because, we are using Ansible and Openshift as on prem that belong to Red Hat and we have bunch of experince over Red hat products and we are familiar as well. We love open source technologies and their supports.Ansible and Openshift are must in our network that s why Red Hat Decision Manager is our valuable

Other Software Used

Amazon Elastic Kubernetes Service (EKS), Azure Kubernetes Service (AKS), Google Kubernetes Engine

Users and Roles

MAnaging Openshift ,Cloud and Ansible

Support Headcount Required

Sometimes they need Red hat supports

Business Processes Supported

Network Automation
Security
Cloud management
Container management

Likelihood to Renew

Because i think there is not any equal software

Products Replaced

Key Differentiators

Product Features
Product Usability
Product Reputation

Compability with Ansible and Openshift

Evaluation Lessons Learned

I would do that again

Support Rating

Their supports are highly recommended by me

Premium Support

Yes , i did.I think it is needed

Bug Resolution

Exceptional Examples of IBM Decision Manager Open Edition Support

I didnt see that

Usability

Implementation phase is very difficult .Of course ,you need to know bunch of things about cloud,container,automatization

Easy Tasks

integration is elegant
Before using,you need to know more technical knowledge
User friendly

Difficult Tasks

implementation
Each features are difficult to understand

Mobile Interface Availability and Impressions

JBoss BRMS, you'll need time to master it

Rating: 7 out of 10

March 09, 2018

Rene Enriquez

Member of the Technical Staff

ioet ltd (Information Technology and Services, 11-50 employees)

Vetted Review

Verified User

2 years of experience

View profile

Use Cases and Deployment Scope

We used JBoss BRMS as a rule engine to keep centralized the business rules that can be applied for one of our clients and to have the ability to change them in real-time without needing to recompile or release new source code.

Pros

Supports continuous delivery
It can be used by business analysts
Smooth integration with jBPM and the ability to integrate within a custom app if that's needed

Cons

The UI could be better
It takes time to understand how it works and how to create rules
Better documentation would be appreciated

Likelihood to Recommend

If the rules are going to be managed by IT people JBoss BRMS is good enough, if you're looking for a tool that will be used only by business analysts, you'll probably like to find for another BRMS

Return on Investment

The learning curve is high so it was not easy to adopt
The integration with jBPM is good

Alternatives Considered

Bizagi

If you have a low budget to invest probably JBoss BRMS is the option for you, if your budget is not restricted you'll probably like to consider Bizagi

Other Software Used

Bizagi Digital Business Platform, NetBeans, Eclipse

Red Hat JBOSS BRMS - Good Solution

Rating: 8 out of 10

Incentivized

February 19, 2018

Verified User

Engineer in Engineering

Information Services Company, 1001-5000 employees

Vetted Review

Verified User

1 year of experience

Use Cases and Deployment Scope

As an SOA consultant, I have worked on projects where the client was not very technical and wanted to write their business rules quickly and in a language that was understandable and easy. He also wanted to be autonomous in the creation of his business rules and in the automation of their deployment.

Pros

Real-time decision making
business experts and developers can collaborate using the same solution
The ability to use Git as repository

Cons

I do not know of any.

Likelihood to Recommend

It allows you to create business rules in simple language, which enables real-time decision-making and complex treatment of events. Users minimize the need to write business rules directly into code, avoiding update and maintainability issues.