IBM ECM

Pyramid Solutions is an IBM Premier Business Partner that implements ECM solutions primarily for banking, insurance and state government organizations. We help companies move manual, paper-based processes to capture solutions that convert paper to data and document images, and we couple the capture solutions with automated workflow processes.

--ECM is not a product, Enterprise Content Management is a technology area which address several content ,document, process related uses cases in large scale organizations.
IBM ECM comprise of several products, we used Content Engine(for managing content), Process Engine (for workflows) and of course Application Engine.
--We implemented in a large scale insurance company. Its used across the organization.
--Managing policy documents (storing,updating,retrieving), proof of documents for auto and fire policies and also managing the approval process whether the proof of document is satisfied inorder to apply a specific discount (e.g:good student needs college degree proof) and some docs to avoid policy cancellation/discount removal

As a premier solutions provider for our clients, we utilize numerous IBM Enterprise Content Management products based upon the FileNet P8 foundation; from Cognos and Big Data Analytics to WebSphere Application Server - and just about everything in between. The group I work with specializes in creating Case Manager solutions for our clients in Banking, Mortgage, and Insurance. In addition, we further specialize in creating products for our inventory which augment and provide depth and breadth to the basic out of the box experience of the IBM suite of Content Management software, such as customized Case Manager widgets and base solutions for various industries.

I work with my customers to solve problems on both the line of business and whole enterprise scale. The IBM ECM suite is able to scale to meet a solution of any magnitude. The ECM suite is not only able to handle the secure storage of documents, but also is able to manage complex workflows, maintain data on records (both in the ECM system and external to the ECM system) and provide for the traceable disposition of those records. In addition the OOTB, included, Content Navigator UI is extremely flexible and highly configurable to allow implementation of complex, highly integrated solutions, with minimal custom code, and high maintainability.

In my organization IBM Enterprise Content Management is used across the organization by various departments. It is used to store all customer related documents. It also provides easy access to stored content. It also provides the business management capabilities. It is also used to eliminate the need to store the physical documents, hence saving lot of cost and human effort.

It was used by department. It really helps document management.