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IBM ECM

IBM ECM

Overview

What is IBM ECM?

IBM Enterprise Content Manager and Enterprise Content Management (ECM) applications enable organizations to manage all forms of content and secure secure data with respect to compliance needs. The platform enables capture, activation, sharing, analysis and governance of unstructured data to…

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Recent Reviews

IBM ECM feedback

6 out of 10
April 09, 2015
Incentivized
--ECM is not a product, Enterprise Content Management is a technology area which address several content ,document, process related uses …
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Pricing

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IBM ECM

IBM ECM

N/A
Unavailable

What is IBM ECM?

IBM Enterprise Content Manager and Enterprise Content Management (ECM) applications enable organizations to manage all forms of content and secure secure data with respect to compliance needs. The platform enables capture, activation, sharing, analysis and governance of unstructured data to lower…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Box is an online cloud content management solution that caters to individual users as well as businesses.

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Product Details

What is IBM ECM?

IBM ECM Video

Collaboration not chaos with IBM ECM

IBM ECM Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(13)

Attribute Ratings

Reviews

(1-1 of 1)
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April 09, 2015

IBM ECM feedback

Verified User
Team Lead in Information Technology
Insurance Company, 10,001+ employees
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
--ECM is not a product, Enterprise Content Management is a technology area which address several content ,document, process related uses cases in large scale organizations.
IBM ECM comprise of several products, we used Content Engine(for managing content), Process Engine (for workflows) and of course Application Engine.
--We implemented in a large scale insurance company. Its used across the organization.
--Managing policy documents (storing,updating,retrieving), proof of documents for auto and fire policies and also managing the approval process whether the proof of document is satisfied inorder to apply a specific discount (e.g:good student needs college degree proof) and some docs to avoid policy cancellation/discount removal
Pros and Cons
  • The content engine which manages documents is the best part of IBM ECM suite. The Content Engine is pretty stable. We faced several issues with 3.5 version. But since 4.5 its pretty stable
  • The process engine part used to be really bad . But its improved a lot. I still believe there is opportunity to simplify the workflow development and deployment and debugging.
  • Custom application to access CE and PE (like providing web service to manage doc,initiate workflows etc.,) is also OK
  • Process engine is something that needs improvement . The workflow design ,development and debugging should be simplified. Currently its not as bad as it used to be in older versions (like 3.5) but still the PE should work smoothly and dev and admin life should be made easier
  • When you have complex workflows, managing the PE system is difficult. Making the application change is also very difficult.
Likelihood to Recommend
Overall we feel, IBM ECM is still a good ECM tool. Content Engine (CE) and Application Engine (AE) are smooth. If you use Process Engine (PE) and implement complex workflows, the managing environment will become slightly difficult. When we use other products like record manager, content collector , BPF (or case manager) etc., the environment will become complex.
Return on Investment
  • We were able to replace manual document management and manual verification and approval of proof of document with IBM ECM
  • Initially we had several issues but it was OK when the environment and applications were stabilized. We had issues with old version of products, but the product is almost stable since 4.5 version
  • Workflow part has some issues and caused some delays in processing and also resulted in some manual processing
Alternatives Considered
We also used IBM CMOD (Content management on demand) but IBM CE is integral part of IBM ECM with several features and deployment flexibility. EMC Documentum is also a good alternative but we used IBM ECM because its an IBM shop here.
Likelihood to Renew
8
There is no plan to change ECM at organizational level. Replacing products and changing custom applications involves lot of effort.
Implementation Details / Implementation Partner
  • Vendor implemented
  • Implemented in-house
ADR(then Datacap) is completely implemented in house..Filenet p8 is initially implemented by a vendor ,but we developed custom applications in-house..currently all systems are maintained by us
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