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IBM FileNet Content Manager

IBM FileNet Content Manager

Overview

What is IBM FileNet Content Manager?

IBM FileNet Content Manager is a cloud-native content services solution to manage, share and collaborate on content to save employees’ time and improve customer experiences. This ECM solution includes functionality for document management, business process management, case management, content analytics,…

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Recent Reviews

Finally with it

7 out of 10
September 26, 2023
Incentivized
Initially to save time and interact, collaborate with low code tools and especially content search. Integration of external file shares …
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Partner Perspective

10 out of 10
December 01, 2022
Incentivized
We recommend companies on using FileNet Content Manager and therefore need to setup POC's and demos showing how FileNet can be used and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Document management (23)
    8.5
    85%
  • Enterprise content collaboration (23)
    8.1
    81%
  • File sync, storage & archiving (21)
    8.0
    80%
  • Security, risk management & information governance (22)
    7.7
    77%

Reviewer Pros & Cons

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Pricing

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What is IBM FileNet Content Manager?

IBM FileNet Content Manager is a cloud-native content services solution to manage, share and collaborate on content to save employees’ time and improve customer experiences. This ECM solution includes functionality for document management, business process management, case management, content…

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Enterprise Content Management

Features related to managing business content and transactional content for enterprises.

7.5
Avg 8.2
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Product Details

What is IBM FileNet Content Manager?

IBM FileNet Content Manager is a cloud-native content services solution to manage, share and collaborate on content to save employees’ time and improve customer experiences. This ECM solution includes functionality for document management, business process management, case management, content analytics, imaging, records management, and information governance. IBM FileNet Content Manager is a flexible content management solution that provides the foundation for IBM Cloud Pak® for Business Automation. It uses AI to deliver deep insights from unstructured content. It can be used to create innovative business applications on any cloud and manage all enterprise content, from any source.

IBM FileNet Content Manager Features

Enterprise Content Management Features

  • Supported: Content capture & imaging
  • Supported: File sync, storage & archiving
  • Supported: Document management
  • Supported: Records management
  • Supported: Content search & retrieval
  • Supported: Enterprise content collaboration
  • Supported: Content publishing & creation
  • Supported: Security, risk management & information governance
  • Supported: Contract lifecycle management
  • Supported: Automated workflows
  • Supported: Artificial intelligence
  • Supported: Mobile support
  • Supported: Integration

IBM FileNet Content Manager Screenshots

Screenshot of Editing in Microsoft Word - Collaboration in real time using Microsoft Office for the web.Screenshot of External file sharing - Securely share with external users.Screenshot of Annotation and redaction - Features an advanced viewer used to create annotations and apply redactions to content.

IBM FileNet Content Manager Videos

IBM FileNet Content Manager Integrations

IBM FileNet Content Manager Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, AIX
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

IBM FileNet Content Manager is a cloud-native content services solution to manage, share and collaborate on content to save employees’ time and improve customer experiences. This ECM solution includes functionality for document management, business process management, case management, content analytics, imaging, records management, and information governance. The IBM FileNet Content Manager content management solution provides the foundation for IBM Cloud Pak® for Business Automation. It uses AI to deliver deep insights from unstructured content. It can be used to create innovative business applications on any cloud and manage all enterprise content, from any source.

OpenText Documentum, OnBase, and OpenText Content Suite Platform are common alternatives for IBM FileNet Content Manager.

Reviewers rate Document management highest, with a score of 8.5.

The most common users of IBM FileNet Content Manager are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(69)

Attribute Ratings

Reviews

(1-23 of 23)
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November 27, 2023

Great for collab.

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use the IBM FileNet Content Manager in our organization by having much of our content on the convenient cloud-based application. By utilizing the system that is there, we are able to allow many people from different areas, cities, etc, to utilize this program and be on the same page within the company.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Due to the large amount of unstructured data used in our organization's day-in-day-out operations, we use IBM FileNet Content Manager for effective management and storage. This data includes briefs, documents, software packages, and records. Our use of IBM FileNet Content Manager has made accessing these files seamless and secure. In addition to managing these files on one platform, we also enjoy automated workflow.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I used the tool to work with some corporate clients as this was the tool they used to customise the data model based on the business requirement and handle all data format, with the ability to handle a lot of files easily. It makes it easy to work on complex projects.
September 26, 2023

Great Content Manager Tool.

Ankit Kumar Saxena | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
IBM FileNet Content Manager is used to address various business challenges related to document and content management. It helps organizations efficiently store, organize, and retrieve documents, improving document organization and accessibility. Additionally, it assists in maintaining compliance with regulatory requirements through records management features. The product's workflow automation capabilities streamline business processes, reducing manual tasks and enhancing operational efficiency.
September 26, 2023

Finally with it

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Initially to save time and interact, collaborate with low code tools and especially content search. Integration of external file shares was a real challenge as well as payments. I think we are using at the end of the day only a little part. Next step would be the migration of the ecm.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
All our patient records are stored digitally, IBM FileNet has been pivotal in managing the records. The data we generate is massive and IBM efficiently organizes, indexes and retrieves these records. Whenever physicians need to access patient medical history, they can quickly retrieve them from the systems. It also allows us to restrict access to sensitive data to authorized personnel only, thereby ensuring our compliance with HIPAA.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
One place to store and manage contents securely and systematically. We deal with various type of contents and document types which are stored in FileNet with encryption. We have multiple source of documents coming into the FileNet. FileNet's capability on Search and retrieval of the content is remarkable. We can rely on this product as it gives a secured environment to store any confidential contents with managed security as per the need.
Christine Canassa | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
IBM FileNet Content Manager is the primary database platform that governs content across the enterprise web applications. It has simple user interface and fast network infrastructure that saves time and cost of uploading files in cloud servers. It helps teams to collaborate efficiently and share files under secure channels. It enables my team to establish content that is free from errors and that meets community guidelines.
Gregory Jones | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
IBM FileNet Content Manager has helped us to efficiently manage and organize large volumes of content as our organization generates massive amount of content. It also offers features like auditing and reporting to ensure our organization complies with the regulations. IBM FileNet Content Manager, is used in storing, managing documents and organizing in our organization. This makes it easier for users to search, access and share documents.
Moshe Elbaz | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
ResellerIncentivized
we are using IBM Filenet content navigator to search and receive update all document at customer site which are from all the Israeli industry from bank to insurance companies
all our customer's are asking the same request that the preview size of the windows will be largare and the page will be split to 2 part
one side is the document properties and the other half will be the document preview.
at the moment thumbnail and other view of the document via the navigator page are not satisfying .
Thanks
Moshe Elbaz
Score 10 out of 10
Vetted Review
Verified User
Incentivized
IBM FileNet Content Manager is a simple yet a very powerful tool which enables us to manage files across the business unit. It eliminated the hazel to search for the right file among 100 files which are not named in a structured way. It is very secure and helps us to maintain compliance.
Jordan Seaman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The file content manager gives us space to save clients' data and update our records regularly. The content management space enables my team to create advertisement content with the basic service descriptions and post it on our social media accounts. It proofreads documents before publishing or sharing them with my colleagues to enhance effective communication. The platform has provided a secure file transfer environment that cannot be attacked by unauthorized personnel.
Alice Bailey | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The product manages content from any source and coverts any unstructured data into useful insights. It provides secure environment for file sharing and collaboration with my colleagues. Integration other financial application was successful and very productive. It automates business processes that are given first priority to accelerate operations and improve service delivery to our customers. It monitors creation of any content and autocorrects any mistake to ensure the published content is excellent.
September 22, 2022

In-person Filenet review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
IBM FileNet Content Manager is used to save and manage documents from individual processes each with its own flow while being accessed through different modules: frontend for uploading and viewing and backend for processing. The possibility to save documents with specific metadata added to the search engine is a great feature. Fetching multiple documents that share a property value with ease and getting all the documents of one type, with the same process id, etc... is great as well. IBM FileNet Content Manager GUI is intuitive, with a well organized subset of folders and the ability to customize where you store what. IBM FileNet Content Manager also allows us to edit and delete individual document while keeping multiple versions/stages of the same document but also to perform bulk actions.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We used IBM FileNet Content Manager to manage the departmental documentations and streamline the workflow related contents. Develope the complete taxonomy in it. We used it also to create document templates, document types, approval and reviewer workflow and automate the contract management ralated processes.
Score 8 out of 10
Vetted Review
ResellerIncentivized
IBM FileNet manager is a great platform for managing content. It helps my customers to organize all of their content, especially sensitive content like business contracts in one place. It also make it easy for them to digitize, summarize and organize all the content. It is a very important factor of the digital transformation journey.
November 18, 2018

ECM review

Score 6 out of 10
Vetted Review
Verified User
Incentivized
It is being used, primarily, as an electronic file cabinet for legacy documents. It is used in support of administrative departments (HR & procurement) and allows for immediate access to legacy content.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I have used this software for past 10 years and implemented this solution to multiple clients who have stored documents from multiple business units like Health, HR, Accounts payable, Banking etc. FileNet content manager provides robust out of the box tools for end users (IBM Content Navigator) and for admins(ACCE) to store and classify documents. It has a very robust security model which secures documents being accessing from the external world.
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