IBM Rational Team Concert Reviews

26 Ratings
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Score 7.9 out of 100

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June 04, 2019
Anonymous | TrustRadius Reviewer
Score 8 out of 10
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Return on Investment

  • RTC helps automate incident management workflow which improves our work efficiency. With the integration with Geneos and GSD, we can one click create RTC incident tickets from Geneos with most of the information copied from Geneos automatically and then link the details to GSD for privilege account management if needed.
  • RTC provides a holistic view on ad hoc production activities. We use RTC for production management. Whoever needs to get access to production due to non-planned activities (planned change is managed in GSD) has to raise an incident ticket or service request ticket in RTC so as to get production privilege accounts.
  • RTC is also being used to review and approve the usage of privilege account which help us to meet audit requirements. For example, if a user made some database change using privilege account under incident number xxx, an entry will be added in RTC and sent to account owner or production support manager to review and approve.
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February 27, 2017
Anonymous | TrustRadius Reviewer
Score 6 out of 10
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Return on Investment

  • It has given us a way to manage a project, consisting of a large team of members.
  • The reports and queries are an easy way to look at tasks assigned to a particular member or team.
  • It provides for a way to generate development burn-down charts and defects ratio.
  • It has although, created an overhead on development teams to enter data into the RTC system in order to get the benefits of the above.
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April 29, 2015
Anonymous | TrustRadius Reviewer
Score 9 out of 10
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Return on Investment

  • Better organization of requirements
  • Effective assignment of priorities
  • When estimating the size of stories and tasks become predictable, it facilitates sprint planning.
  • There is a very positive ROI when a disciplined, mature development team use use the software.
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What is IBM Rational Team Concert?

Categories:  Agile Development

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