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IBM Robotic Process Automation

IBM Robotic Process Automation

Overview

What is IBM Robotic Process Automation?

IBM Robotic Process Automation with Automation Anywhere is a robotic process automation solution combining business process management tools from IBM with Automation Anywhere's bots and automation capabilities.

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Recent Reviews

RPA IBM Review

6 out of 10
November 07, 2023
It's helped automate some of manual repetitive tasks. For instance, it's helped us automate the Purchase Order creation process. Now end …
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Future RPA competitor

7 out of 10
October 02, 2023
Incentivized
As currently working in an Automation Department , there are various opportunities where we get the chance to know more about and RPA tool …
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Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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IBM RPA On premises

Platform starter pack, starting at USD 840.00 per month

On Premise
per month

IBM RPA Software as a service (SaaS)

Platform starter pack, starting at USD 840.00 per month

Cloud
per month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.ibm.com/products/robotic…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is IBM Robotic Process Automation?

The IBM® Robotic Process Automation offering helps automate more business and IT processes at scale with the ease and speed of traditional RPA. Software robots, or bots, can act on AI insights to complete tasks with no lag time and enable the user to achieve digital transformation.

Typical RPA benefits include the ability to 1) reduce human error, 2) accelerate time to value, 3) increase throughput, and 4) reduce costs. IBM Robotic Process Automation enables workforce augmentation by performing repetitive tasks, acting on data extracted from unstructured documents, and conversing with intelligent chatbots using text and voice response.

In addition, IBM Robotic Process Automation helps clients apply intelligence to classify and understand content, prioritize tasks, make predictive decisions and apply AI to operational data. Core automation features enable users to manage work along with monitoring and reporting capabilities.

Finally, organizations can accelerate time to value by creating, testing and deploying new automation schemes in hours, instead of days or months.


https://ibm.biz/IBM_RPA_product_page



IBM Robotic Process Automation Screenshots

Screenshot of IBM Robotic Process Automation Demo: IBM RPA StudioScreenshot of IBM Robotic Process Automation Demo: Watson Engine in IBM RPA StudioScreenshot of IBM Robotic Process Automation Demo: IVR Debug in IBM RPA StudioScreenshot of IBM Robotic Process Automation Demo: HTTP Request in IBM RPA StudioScreenshot of IBM Robotic Process Automation Demo: Knowledge Base Training in IBM RPA Studio

IBM Robotic Process Automation Videos

What is Robotic Process Automation (RPA)?
Attended vs Unattended Automation
Improving customer service and reducing tasks using RPA and Workflow Solutions
How to integrate a chatbot with IBM RPA

IBM Robotic Process Automation Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
Supported LanguagesBrazilian Portuguese, English, French, German, Japanese, Korean, Simplified Chinese, Spanish

Frequently Asked Questions

IBM Robotic Process Automation with Automation Anywhere is a robotic process automation solution combining business process management tools from IBM with Automation Anywhere's bots and automation capabilities.

Automation Anywhere, SS&C Blue Prism Intelligent Automation, and UiPath Automation Platform are common alternatives for IBM Robotic Process Automation.

Reviewers rate Support Rating highest, with a score of 8.7.

The most common users of IBM Robotic Process Automation are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(210)

Attribute Ratings

Reviews

(1-25 of 96)
Companies can't remove reviews or game the system. Here's why
Paige Jenkins | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Reduce manual effort, colleagues can focus on other tasks while bots perform fast, error-free actions.
  • It is software that speeds up manual tasks, does not require expert personnel, which reduces the costs of hiring new personnel, and increases the flow of information automatically with positive results.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Staff entry orders are classified and handled with this RPA.
  • Incoming emails are saved in each folder so that you can reply to all emails.
  • Bots are promising for the company, even every day their number is increasing and they are more efficient.
  • The financial data reveals that approximately 8% more annual income was generated with this RPA.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • In two years all your investment can already be recovered considering that IBM Robotic Process Automation is easy to implement in the cloud.
  • We no longer require 100% of staff answering customer questions, chatbots do 90% of this job.
November 07, 2023

RPA IBM Review

Score 6 out of 10
Vetted Review
Verified User
  • saves employee time
  • less manual work
  • employees are more efficient as they can focus on other tasks
October 02, 2023

Future RPA competitor

Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Licensing rate is decided by usage capacity for flexible business requirements.
  • For long term usage the IBM is more cost effective and better value for price
  • Improvement in cognitive feature as the bots frequently interacts with the data
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Company's annual saving increased by 21% due to automation
  • response delays reduced by 70% which ultimately enhances customer satisfaction
  • 20% reduction in process handling time
Ashutosh Mishra | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • IBM RPA has delivered annualized value in the hundreds of millions of dollars by offloading the need for approximately 17.3 million minutes of manual effort each year. This has allowed our workforce to focus on more productive and strategic work.
  • IBM RPA implemented standardization of the end-to-end process within the SAP system, resulting in improved process visibility. Additionally, RPA bots were deployed to automate processes in Outlook, Excel, and the web, resulting in a 38% reduction in the average process handling time. The new process also enabled suppliers to have better visibility into order and payment statuses.
  • By deploying RPA bots within just 10 days to automate the job requisition process, the organization was able to achieve annual savings of around $92,500.
Laurie Julie Blake | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Each department has different results and in general, all managed to be more efficient only when they implemented all the necessary chatbots for each task.
  • We get cost savings with the chatbots implemented in Facebook, Slack, and WhatsApp.
  • The company has a didactic and personalized customer service system according to each department, this without a doubt helps to improve our income.
  • The percentages of saving time and money are between 40% and 60%.
Hamza Mammadli | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • IBM RPA can improve the accuracy and consistency of certain tasks, which can result in improved quality and reduced errors.
  • In our organization have IBM RPA has reduced the time required to complete certain tasks by up to 62%, which resulted in significant time and cost savings.
  • One of the impacts to our business was automating repetitive and manual tasks
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