Name: Tivoli Business Service Manager (legacy)
Rating: 7.2 (9 reviews)
Author: Discontinued Products

Help Desk

Web and Video Conferencing

Customer Support

AI Chatbot

Help Authoring

No-Code Development

Software Configuration Management

Development

Admissions and Enrollment

Education

Business Intelligence (BI)

Collaboration

Corporate Social Responsibility (CSR)

Enterprise

Accounting

Accounting and Tax Services

Cash Flow Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Scheduling

Freelance Management

HR Management

Payroll

Recruitment Marketing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

.Net Development

Application Delivery Controllers (ADC)

Build Automation

Cloud Storage

Database Management

Digital Experience Monitoring (DEM)

Disaster Recovery

Disk Cloning

Fraud Detection

IT Service Providers

Integration Platform as a Service (iPaaS)

Low-Code Development

Network Performance Monitoring

Object Storage

Server Virtualization

User Activity Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Call Tracking

Click Fraud

Contact Center

Content Management

Cross-Channel Campaign Management

Customer Data

Email Marketing

Event Management

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Website Builder

Marketing

Project Management

Professional Services

Construction CRM

Customer Relationship Management (CRM)

Sales

API Security

Security Orchestration, Automation and Response (SOAR)

Security

Catering

Computer-Aided Manufacturing (CAM)

Fleet Maintenance

Hotel Management

Insurance Underwriting and Rating

Interior Design

Last Mile Delivery

Lease Management

Legal Case Management

Moving Software

Plagiarism Checker

Public Transportation

Retail Management

Vertical-Specific

Splunk IT Service Intelligence (ITSI)

Likelihood to Recommend

Likelihood to Renew

Support Rating

Splunk

DX Spectrum

Broadcom

OpenText Operations Bridge

OpenText

BigPanda

IBM Netcool Operations Insights

BMC Helix Monitor

BMC Software Inc.

Honeybadger.io

Check Point SmartEvent

Check Point Software Technologies

IBM Sterling Control Center Monitor

TBSM delivers real-time information used to respond to alerts in line with business requirements, and optionally to meet service-level agreements (SLAs). It is a legacy product.

Top Rated 2023

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medium

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ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.

ScienceLogic SL1

AIOps

AIOps Features

Monitoring and Alerting

Performance Analytics

Incident Management

Service Desk Integration

Root Cause Analysis

Capacity Planning Tool

Configuration and Change Management

Automated Remediation

Collaboration and Communication

Threat Intelligence

ScienceLogic

Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10,000 SMB, mid-market, and enterprise customers worldwide.

Starter

Growth

Freshservice

IT Service Management (ITSM)

Incident and problem management

ITSM asset management

Change management

Organize and prioritize service tickets

Expert directory

Service restoration

Self-service tools

Subscription-based notifications

ITSM collaboration and documentation

ITSM reports and dashboards

Configuration mangement

Asset management dashboard

Policy and contract enforcement

Change requests repository

Change calendar

Service-level management

Freshworks Inc