Powerful tool to improve communication with customers
We are primarily using IBM Watsonx Assistant for building virtual agents, chatbots for our clients, and for our own business. And we build …
Starting at $0 per month
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What is IBM watsonx Assistant?
IBM offers watsonx Assistant, an AI and natural language driven chatbot designed to allow anyone to deploy a chatbot in an app or website.
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Pricing
Lite
$0
Cloud
per month
Plus
$140
Cloud
per month
Enterprise
Contact for pricing
Cloud
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.ibm.com/products/watson…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is IBM watsonx Assistant?
IBM watsonx Assistant is a conversational AI solution designed to build AI assistants that scale across a business, while providing customers and employees with fast, consistent and accurate answers across any
messaging platform, application, device or channel. Using generative AI and natural language understanding, Assistant learns
from customer conversations, improving its ability to resolve issues the
first time while removing the frustration of long wait times, tedious
searches and unhelpful chatbots.
Most chatbots try to mimic human interactions, frustrating customers
when a misunderstanding arises. IBM watsonx Assistant gives users tools to build AI-assistants designed to know when to search for an answer from a knowledge base, when to
ask for clarity and when to direct users to a human agent for more
assistance. And it can be deployed in any cloud or on-premises
environment, offering integrations to a business's existing tools.
IBM watsonx Assistant Competitors
IBM watsonx Assistant Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
IBM offers watsonx Assistant, an AI and natural language driven chatbot designed to allow anyone to deploy a chatbot in an app or website.
IBM watsonx Assistant starts at $0.
Amazon Lex, Azure Bot Service (Microsoft Bot Framework), and Amazon Connect are common alternatives for IBM watsonx Assistant.
Reviewers rate Support Rating highest, with a score of 9.
The most common users of IBM watsonx Assistant are from Enterprises (1,001+ employees).
