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IBM Video Streaming

IBM Video Streaming

Overview

What is IBM Video Streaming?

IBM Video Streaming solutions are used to stream virtual events, executive town halls, video marketing product launches, and OTT streaming. According to IBM, the solution is built for privacy, reliability and scale, to optimize video quality, and powered by IBM…

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Recent Reviews

IBM Video Streaming

10 out of 10
February 12, 2024
Incentivized
IBM Video Streaming has proven to be an invaluable tool in our K-12 school district, significantly enhancing educational delivery, …
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Thanks IBM

9 out of 10
November 07, 2020
We used it for a 2-hour premier of a movie and a zoom Q&A panel to major healthcare institutions around the country. We were looking for a …
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IBM Watson Review

8 out of 10
November 08, 2019
Incentivized
It is used across the whole organization to help my clients to watch interviews remotely whenever they cannot join in person at our …
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Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 31 features
  • Video link sharing (93)
    10.0
    100%
  • Live streaming (95)
    9.0
    90%
  • Video quality / Bandwidth controls (92)
    9.0
    90%
  • Mobile compatibility (87)
    9.0
    90%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is IBM Video Streaming?

IBM Video Streaming solutions are used to stream virtual events, executive town halls, video marketing product launches, and OTT streaming. According to IBM, the solution is built for privacy, reliability and scale, to optimize video quality, and powered by IBM Watson AI for video…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.ibm.com/products/video…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Vimeo?

Vimeo is a video experience platform. They enable anyone to create high-quality video experiences to connect and bring ideas to life. They proudly serve their growing community of nearly 300 million users — from creative storytellers to globally distributed teams at the world's largest companies.

What is Vidyard?

Vidyard is an enterprise video platform built to turn viewers into customers with in-depth insights and robust integrations with different customer relationship management (CRM) and marketing automation platforms.

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Features

Video Marketing

Features related to using video marketing content, as well as marketing videos themselves.

6.1
Avg 7.2

Video Platform Integrations

Integrations between the enterprise video platform and other business applications.

7.6
Avg 6.3

Video Security

Features related to the security of an organization's content stored on an enterprise video platform.

9
Avg 8.7

Video Player

Features that support playing and watching video content that is hosted on the enterprise video platform.

7.8
Avg 8.4

Video Analytics

Features related to collecting and analyzing data around video streaming quality, viewer behavior, etc.

8.2
Avg 7.5

Video Hosting, Management & Storage

Features related to hosting, managing, and storing video content.

9
Avg 8.5

Video Engagement

Features to engage viewers around video content, particularly for live streams.

9
Avg 8.0
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Product Details

What is IBM Video Streaming?

IBM Video Streaming solutions are used to stream virtual events, executive town halls, video marketing product launches, and OTT streaming. According to IBM, the solution is built for privacy, reliability and scale, to optimize video quality, and powered by IBM Watson AI for video search and automated closed captioning.

IBM Enterprise Video Streaming can power security-rich video communications ranging from employee town halls, to trainings and department meetings, to digital events – boosting engagement from virtually anywhere. This cloud-based solution includes AI-driven deep search and the ability to track usage down to the individual user level with metrics as detailed as when content was accessed, device information, geographic location of the viewer and completion percentage.

https://ibm.biz/Video_Streaming_product_page


IBM Video Streaming Features

Video Marketing Features

  • Supported: Lead generation
  • Supported: Video personalization
  • Supported: Audience for distribution
  • Supported: eCommerce
  • Supported: Support for advertisements
  • Supported: Video SEO

Video Security Features

  • Supported: Video access controls
  • Supported: User management
  • Supported: SSO support
  • Supported: Password protection
  • Supported: Video link sharing
  • Supported: Embed restrictions
  • Supported: Internal video
  • Supported: External video

Video Player Features

  • Supported: Player customization
  • Supported: Embedded videos
  • Supported: Video quality / Bandwidth controls
  • Supported: Mobile compatibility

Video Analytics Features

  • Supported: Streaming quality reports
  • Supported: Per viewer tracking
  • Supported: Per video tracking
  • Supported: Video analytics dashboard

Video Hosting, Management & Storage Features

  • Supported: On-Demand video
  • Supported: Live streaming
  • Supported: Impact of streaming on network
  • Supported: Video upload & format support
  • Supported: Video library / File management
  • Supported: Video portal
  • Supported: Video downloads
  • Supported: Video editing
  • Supported: High definition support
  • Supported: Closed captioning / Transcription

Video Engagement Features

  • Supported: Audience polling
  • Supported: Audience Q&A / Live chat
  • Supported: Video comments

Additional Features

  • Supported: Scalability
  • Supported: Enterprise Security
  • Supported: Quality of Service
  • Supported: Integrated Content Management
  • Supported: Multi-CDN Delivery via SD-CDN
  • Supported: Cloud-based Transcoding
  • Supported: Social Sharing with Facebook and Twitter Integration
  • Supported: Integrated Chat
  • Supported: Live Analytics Dashboard
  • Supported: Auto-Recording
  • Supported: Custom Branding
  • Supported: Lead Capture
  • Supported: Live Playlists
  • Supported: Support for Professional Encoding/Production Gear
  • Supported: Enterprise Support Plans
  • Supported: Managed Event and Production Services
  • Supported: Enterprise Content Delivery Network (eCDN)

IBM Video Streaming Screenshots

Screenshot of the viewer's portal experience (channel page).Screenshot of how the automatically generated closed captions can be edited if necessary.Screenshot of the Analytics Console.Screenshot of the Watson Media CMSScreenshot of the viewer's portal experience (channel page).

IBM Video Streaming Videos

IBM Video Streaming Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

Kaltura, Dalet Flex, and Vidyard are common alternatives for IBM Video Streaming.

Reviewers rate Video personalization and Video link sharing highest, with a score of 10.

The most common users of IBM Video Streaming are from Small Businesses (1-50 employees).

IBM Video Streaming Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)15%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)35%
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Comparisons

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Reviews and Ratings

(205)

Attribute Ratings

Reviews

(76-100 of 126)
Companies can't remove reviews or game the system. Here's why
Alex Lisic | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We stream multiple times per week our events that occur. This is the life blood of our organization and we stream at least four times a week. Multiple users and sometimes in multiple locations.
  • Incredible customer service.
  • Reliable streaming platform.
  • Lots of customizable features.
  • Ability to host multiple shows or channels under a single account.
  • Bring back an in house software package.
  • Easier access to credentials to integrate streaming within other apps.
  • Cross platform sharing to YouTube or other organizations supported.
Well suited for someone who needs to stream and stream a lot. You may pay a little more for the service than others but it will never fail on you and customer service is great. Less appropriate for smaller shops who do occasional work or don’t have pro-grade equipment. You can get by with a smaller platform service if you need but be aware that what you make up for in $ you may sacrifice in service and reliability.
August 17, 2018

Ustream and Church.

Jon Foster | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Ustream (IBM Cloud Video) is being used as our main streaming channel for our church. It is the virtual window into our services. It helps people tune in remotely or check out our services remotely if they've never participated in person. It is embedded on our website, and we use it for mobile viewing.
  • IBM Cloud Video's metrics are phenomenal. They allow us to gauge participation in our online presence, as well as chart virtual attendance trends throughout the year.
  • Ustream transcodes well; it looks great across most any device that can access it.
  • Ustream has been extraordinarily stable, and when we did have technical issues, they have been very responsive.
  • I wish the metrics allowed to see unique viewers on an hour by hour basis.
  • I wish Ustream allowed the user to rewind during a live broadcast.
  • I would like the call to action controls to be more accessible for those of us without much coding experience.
It's priced right, and is extremely easy to set up.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
IBM Cloud Video (Ustream) is used by the marketing department in our organization for 2 purposes. The first was to broadcast educational webinars in support of marketing efforts for our brands. We used UStream as our streaming platform and linked viewers (customers) to it from landing pages and emails. The second way we use UStream is for training purposes within our marketing and sales organization. We have sales representatives across the country. Sharing video training via Ustream allows us to bring the entire team (marketing and sales) up to speed on new products at the same time without the expense and delay of a formal sales meeting where we have to fly people in and host them overnight.
  • Easy to implement
  • Easy to use
  • Fairly reliable
  • At the time I was using Ustream, there was no way to have an integrated chatroom. We had to use a separate app for that. Obviously integrated would be better.
  • We were limited to 1,000 viewers at a time.
  • Registrants had to return to the email or landing page and click the link on the day of the webinar to view it. No way to capture registrations beforehand and email the link on the day of within UStream.
It was well suited for both our webinar purposes outlined above. I guess it would not be well suited to streaming situations where you would need to reach a larger audience.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our entire organization takes advantage of the streaming and scalability of Ustream to broadcast on the internet videos of events. We do a variety of streams from just a few individuals up to sessions reaching several thousand people at once. It becomes a tool for us, to allow information to be shared, without the need for travel. It is reliable and we have found it to be simple for the end user viewers to become engaged.
  • Scalability - I don't ever have to worry if a session we are broadcasting takes off and attracts unexpected large audience. The system keeps everyone watching and is seamless.
  • Streamlined - with the available Producer app, pushing video and monitoring the outgoing content is simple. The ability to have channels that are for different types of content helps us get people to the right place.
  • Metrics - our evaluations of live events benefits from the viewer information we are able to glean. This helps us focus marketing for future public events.
  • Publishing - the lack of ongoing support for the Producer app is one issue, while there are good alternatives, we have different users and sometimes as many as 3 channels in use the same day, having the Producer app, allows our different teams easier access without hardware or software concerns.
  • Channel Image Updating - it can be a little frustrating to update the off air or channel icons. This part of the backend system seems to just require a couple attempts many times before the update become visible.
We have seen great success when we are sharing what is going on at meetings and streaming live events. There are always team members who can't be present, this allows for sharing of small events and engagement that is necessary in today's fast-paced world. For larger broadcasts, it is amazing to open this up to the public through marketing and see what attention can be attracted. If you need a solution that will support you no matter how large your audience grows, this is perfect.
Faizal Bahari | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Use for internal and external webcast broadcast.
  • Financial year end results
  • Training / Speech / Talks
  • Tech forum
  • Easy video streaming setup.
  • Various streaming connection (to Facebook, Youtube etc) available.
  • Wirecast software is easy to use and takes minimum setting up.
  • For Ustream registration, it would be easier if we can customized on the default login requirements (name, company, job title etc etc) to whatever inputs the organizer requires for registration.
  • Ability to change the fonts in the webpage. Currently, we are unable to do that.
  • Too much space on the Ustream webpage not fully utilized.
We do webcast on a weekly basis. We do have issues once in a while where users had registered in but comes to the webcast page itself, if they want to use the 'pop out' (theater mode), it requires them to register again. Q&A function is ok but moderator cant determined the users asking the questions are from which company (even in the registration part, it is already written down).
Kevin Ford | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our house of worship uses IBM Cloud Video (including Ustream) every week, multiple times a week, to stream our services and events around the world. We have a viewership of several thousand every week across 20+ countries. Ustream gives us the ability to directly track our viewership and respond to issues that may arise in the broadcast and distribution of our content. We also host a conference once a year that increases our viewership into the tens of thousands across 70+ countries. During this time, previous streaming methods have completely failed due to the pressure on our servers. Ustream has always remained rock solid due to it's multiple CDN locations. The immediate feedback of the distribution numbers and locations allow us to inform the conference attendees of the size and breadth of the conference, adding value to their conference experience.
  • The Ustream view ship tracking gives us detailed information of how many people are watching and from where. This helps my organization recognize trends in our international viewership and respond accordingly.
  • Ustream allows us to monitor and maintain multiple channels and streams at the same time. This important to my organization as we often translate our main broadcasts into multiple languages.
  • Ustream has maintained a 99% percent uptime during the length of our contract. This is comforting considering we stream at odd hours and over the weekend.
  • Our viewership often requests an audio only option of the livestream. This helps them remain connected while traveling but not eat up their data plans.
  • Recent bugs in the tracking tools have caused a disparity in the concurrent viewership graph versus the current viewer live counter. I'm not sure which is accurate, but I need to know the correct number.
  • Recent increase in their customer base has caused increased wait time in receiving downloads of our broadcasts. This can range from a few minutes to a few hours. This is more of minor annoyance that a deal breaker.
Any organization that needs to distribute and interact with live internet broadcasts will find that Ustream meets a majority of their needs. Their level of customer support and quality has been second to none for our needs. Also, their interface can be very simple to use, resulting in volunteers being able to use the system. The only setback, specifically for house of worship markets, is that this power and ease of use comes at a price. Ustream, at the enterprise level, can be very expensive. This price made sense for our organizations, but I can understand if it is far outside of the reach for many in the house of worship market.
Chris McBride | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We produce competitive dance events all over America, and we have used Ustream since 2012 to broadcast our events to family and friends of the students performing on stage. We have had up to 6 concurrent events at the same time, and are known in the industry for our free andhigh-qualityy event broadcasts (usually 2-3 days over the weekend, but as many as 5 for very large events - many from 7AM to 11PM per day).
  • Excellent reliability - as long as you have a good upstream bandwidth, Ustream is exceptionally stable and glitch-free.
  • The service works with a wide array of software and encoding methods. We use Telestream Wirecast with excellent results.
  • We worked with Ustream engineers to develop a custom fall-back solution when the events were over, so live content was playing even when we were off air from the shows.
  • Price - we are not a huge organization and only broadcast for 6-7 months out of the year. The annual plan with quarterly payments is helpful, but a plan that offered a more granular fee structure would be beneficial for us.
  • Better embed options for social media.
Ustream works exceptionally well for our use case - live, long-form events. I could even see it as a base for a small "network" for niche audiences. I think it would also work well for conferences, seminars, etc.

I do not see it as a good alternative to Skype, Zoom, GoTo Meeting, etc.
Michael Cunningham | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use IBM Cloud Video (UStream) as a reliable CDN to reach audiences globally. Our team streams content to the CDN and then embeds their custom player into webpages for delivery of our webcast programs.
  • The platform delivers high quality video and quickly transitions the resolution in cases where ABR may be needed.
  • We are pleased with the custom support available to us. We ask for functionality and the engineering team provides.
  • The ease of use of the interface on the IBM Cloud Video (UStream) website is great. I enjoy the simple approach they have taken.
  • Selectable multiple audio tracks.
  • More in depth metrics for analytics.
  • Selectable multi-language caption support.
  • Polling, and chat overlay ability. The current setup takes up space on a webpage and does not give you the option to overlay the chat and polling on the video.
IBM Cloud Video (UStream) is very well suited to our needs as a CDN and player provider. We enjoy the quality of service, video and speed that is provided. Our unique case of needing to reach audiences world wide and scale the video seamlessly is what Ustream excels in. We are able to control what content goes where and who accesses it.

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use IBM Cloud video to bring the entire company together for all hands meetings, trainings and quarterly business updates. It is used by all business units within our company. On average we have 5-6 live stream a week with anywhere from 50 to 5000 active viewers. With the eCDN we are able to safely stream to all of our employees with sacrificing our ISP bandwidth.
  • Simplicity
  • Quality
  • Innovative
  • Backend User Management
  • Slow To Deliver Important Features
IBM Cloud video is perfect for companies large or small. It allows an easy outlet for leaders to share their vision with employees. It's easy to get setup and even easier for the end user to use.
November 09, 2017

Streaming events live

Christopher James | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
[It's] used as the platform to deliver our HawCam content; used to live-stream/record NYU DC events.
  • Easy to access recordings
  • Easy to publish recorded content
  • Ease of use in connecting outside platforms to receive streams
  • Ease of use of admin interface
  • Higher bandwidth recordings
  • Easier downloads--say over FTP
  • Increased viewing metrics
[It] fits our situations nicely-- live streaming.
Jahan Shafizadeh | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is being used as a video library and a live stream/chat platform to supplement our convention efforts. It is currently being used by our Field/Events department and Technology. This platform is for our field and customers. It is not for employee training. This platform solves how we share the viral R+F culture without having to be in person and makes that experience evergreen.
  • Uptime, load and performance robustness.
  • Fast development team and detailed understanding of business requirements/user needs.
  • Great user experience and digital product. Our customers loved it.
  • Not many. Some features had to be custom built. Some should have been native to the platform.
Video streaming and video libraries. Great applications of the platform.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it for internal communication broadcasts, e.g. town halls etc.
  • Ease of use ; continually improving user platform
  • One easy upload when streaming rather than sending a multi-version up like some people have to, IBM has taken the hard work out of the streaming element leaving me to concentrate on the quality of the audio and video, the experience for the viewers and satisfaction.
  • Scott Grizzle is a legend. Also Jose Velenquez without both of whom, when we were first looking at IBM Cloud made it possible for us to trial before we bought this was instrumental in getting it signed off.
  • Get the UK support team set up ASAP, I know you are getting one set up but this should be done. What's already a big selling point for your competitors is tech support in GMT hours or local to the country of the account holders' territory.
  • You should be offering suggestions for redundancy of network. So offer an encoder that has let our 4g bundled to negate fears of upload issues for users.
  • Recommend suppliers for a kit not just recommended hardware. If I could I'd set up a training facility and travel around to your new customers and teach them how to stream.
[It's] great for my internal broadcasts.
November 08, 2017

Love this product

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have been using IBM Cloud Video to broadcast company meetings to all our locations across the globe. It has always worked flawlessly regardless of the location of the viewers, or the platform the view it on. The available metrics and tracking are super useful too. I can't recommend this product highly enough, to be honest.
  • SSO integration
  • Audio and Video Quality
  • Cross Platform compatibility
  • Sometimes the delay becomes an issue, but this is not unique to Ustream.
  • Service is somewhat expensive.
  • Is it Ustream or is it IBM Cloud Video? This can be a little confusing for some people.
IBM Cloud Video really fit the bill for us on a secure channel where we could hold meetings with confidence that no unauthorized viewers were able to see the broadcast. The ability to upload videos and have data on who watched the video and the percentage of the video they watched is also awesome.
William Miller | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use IBM Cloud Video for corporate town hall presentations and internal video streaming.
  • Multiple channel pages
  • Password protection
  • 1080p streaming on mobile and desktop
  • eCDN is too expensive.
  • Allow file upload larger than 4GB. This is particularly applicable when I need to re-upload videos longer than 1 hour.
uStream is great for live streams that need password protection. It's not so great for internal streams where lots of people are watching; eCDN would apply here but it's way too expensive. It's cheaper for us to burst bandwidth with our ISP once every 2 months than it is to set up eCDN.
Tomek Turba | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As a modern radio broadcaster with visions of the inevitable future, we had a need to have a video streaming tool to stream our videos to listeners on the internet. We have bought cameras, production devices like ATEM Switchers, converters etc., and started using Ustream with Adobe Flash Encoder and/or OBS Player. It works very well, and for now - it can be widely used across the whole organization (not only in production and media departments).

We also stream video with this configuration as an outside broadcast from any localization which has an internet connection (ethernet or mobile).

I think I can say that we are forerunners here in Poland in using this type of service...other companies call me to get a review.
  • Reliability - it is very high. We didn't observe any problems with this field.
  • Parametrization capabilities - we can configure basically anything that we need.
  • Price - actually the price is lower than Wowza or Nadaje.com here in Poland.
  • Storage space - it is a very good functionality because when our video hardware crashes with a recording, we have an online copy from the provided storage space in our Ustream account.
  • Storage space could have a quota limit exceed notification send via e-mail or SMS even.
There isn't any scenario that IBM Cloud Video Manager cannot be used as a less appropriate [solution] in my opinion.
Andres Holguin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
For us Ustream saves hundreds of thousands of dollars in an implementation of a complex on premise infrastructure. We also save a lot of money in support. Now the streaming service runs very smoothly. We are able to stream conferences around the world with just a couple of clicks.
  • When in a mooc course we need to stream, Ustream is our solution.
  • To keep and publish the events.
  • Until now the only way to pay is using credit card.
[Ustream is well suited for] Conferences, live video on mooc courses.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The Ustream enterprise solution is being used by our organization to deliver higher education content, organization related conference presentations from various speakers on many topics related to higher education, student projects and job experience, student produced television news stories and radio broadcasts, and commencements.
  • The support staff at Ustream have been very responsive to questions and addressing issues, professional service always, always really to help.
  • The Support documentation and how to videos have been very useful.
  • The Delivery Service has been very reliable and always available; simple to use.
  • There is a good number of third party products compatible with the service.
  • Feedback from our organization has been consistently positive.
  • Need additional methods to allow users to caption content such as allowing WebVTT files.
I can't think of an area where it is less appropriate. The service is a great streaming tool for educational content and has allowed us to share important content throughout the state. Students' parents and relatives are able to see their son or daughters school work by watching a video stream from a distant city, state or country.
Colin Sandy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
IBM Cloud Video (Ustream) has been a solid content delivery network and platform. Within our organization, we use IBM Cloud Video services to support our corporate and governmental clients to allow them an extremely reliable streaming platform. Because IBM Cloud Video is so stable and has the capacity to quickly scale to any size job, it is the ideal platform to be used by both large and small clients.
  • IBM Cloud Video has an extremely reliable platform.
  • The service scales well for larger clients.
  • The customer service support is outstanding.
  • Better closed captioning support
  • Detailed noticed on change of player functions and/or features
IBM Cloud Video (including Ustream) is well suited for special events, product launches, speeches, conferences, seminars, concerts. It works well for most any live event. The IBM Cloud Video service is less appropriate in situations normal suited to real time teleconferencing and any services requiring to the millisecond bi or multidirectional communication.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
The Bay Area Online Sports Network (BAOSN) streams all events through Ustream. Ustream also hosts VOD. It is BAOSN primary CDN
  • Reliable
  • Responsive
  • Easy of use
  • Cost. The current options of CDN and hosting are ever increasing. For UStream to be a viable choice pricing structures will need to be reduced
  • Link producers to clients. Because we are a sports broadcasting network much of our work occurs in the evenings and weekends, During the weekdays we have unused production and streaming capacity that could be used to help corporation get involved with streaming and Ustream
Eas of use, support, dependability
April 10, 2017

UStreamReview!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
I'm a analyst on the marketing team. During Dreamforce, I have helped out with the live production sets with the creative video team. The Ustream tool was used to manage different channels during the live broadcast of the keynotes. I used it to cut different highlights for each segment of the keynotes and condense it into a shorter video for the webpage.
  • Different channel management for on going live broadcast
  • Easy to use interface
  • In-tool cutting for video segments
  • Easy to use, however could be more modern
  • Hard to cut important highlights while watching live segments
I've only used it during live production broadcast during Dreamforce and I found that to be really helpful. The company has used this tool year over year and it has helped produce a lot of great content for the Live page, fireside chats, as well as content for internal use.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
It is being used to stream our town halls, intro sessions, and all company wide internal communication to all the employees in the company. We use AJA and Black Magic capture cards and a Black Magic 2/ME switcher for video injest, and stream to Ustream via Wirecast Pro. We run about 10 or so streams a week.
  • The ability to record and host videos for rewatch in the future.
  • Okta integration.
  • Streaming. There are so many problems with streaming. Often times streams will drop out for seemingly no reason, both from a transmitter perspective in Wirecast, and for end users.
  • The interface for the dashboard for video management is terrible.
  • The trim video function is terrible, and almost impossible to use.
  • The thumbnail selection is terrible.
  • The ability to customize the playback portal is terrible.
  • The customer support is terrible. They always deflect blame.
  • Price is WAY too high for the level of service we're getting. Everything is an extra add-on. It used to be cheaper for more service, now it's more expensive, extra functions that were previously available included are extra charges, and the terrible unreliable service is still the same.
  • There is WAY too much latency from when you stream to when users can see the video. Compared to YouTube, where it's almost immediate. Viewers on Ustream are anywhere from 5-120 seconds behind live (averaging about 20-40 seconds), where as youtube, are between 5-20 (averaging at about 5 seconds behind).
The ability to stream at any time to a specific channel is nice. But any instance of mission critical work, Ustream is not to be trusted to pull through.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is used companywide to facilitate livestreaming and recording of meetings and presentations. It addresses the problem of teams spread geographically across the planet who need to be kept in the loop. It solves for both live, which permits limited interactivity via Q&A, and non-live (watching post-facto via VOD), without any need to differentiate between the two.
  • Global reach (ingest points and points of presence)
  • 24 hour support
  • Excellent admin UI
  • RTMP push limits the number of devices that can stream to the service - RSTP pull would open up many options for hardware
  • Updates are released a little too fast and without enough QC to make them bug-free
  • No 360 degree video
Appropriate for corporate event streaming, large team meeting streaming, townhall meeting streaming,
Travis Shields | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Ustream to deliver monthly livecasts to thousands of live viewers and Ustream has worked flawlessly every time. The video image quality is the best we've seen and just works!
  • Crisp HD clarity
  • Reliable
  • Easy to use
Ustream is easy to set up and embed on your website.
Melody Barker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our organization hosts life enriching conferences and training classes. We broadcast all of them so our worldwide partners can participate with the live event or enjoy the archive. We have used this platform for five years and enjoyed every part of it. The consistency and quality is amazing. Our team enjoys the ease of use with its features and automated saving until published or deleted.
  • It always works.
  • As our event starts trending, it helps share that we are live - and helps us gain new followers.
  • I love that we can post the video to our YouTube channel with a click of a button!
  • As this is an online product with virtually no need for customer service (at least for us) the pro-broadcasting could be less expensive.
  • When you trim a video on Ustream then post it to YouTube, it uploads the entire session, not just the desired trimmed portion (frustrating).
  • Bonuses or coupon codes for faithful clients - we spend nearly $1k a month for live streaming that we use for 3-5 days/month. There are less expensive options and my tech team would prefer to use a different platform just so our budget would have $12K to put to a new sound board, computers, cameras... etc.
It is great if you don't have a big team. You need one person to hit start and end the broadcast. The same person can monitor the sound. The dashboard is very easy to learn. The metrics are great to see. A smaller company can use it and use a package geared to their budget. Larger companies would also benefit from its use. Overall, there is not a place where I would consider it "less appropriate". The cost and the ability to afford the cost is going to be the greatest factor in someone using Ustream versus YouTube, Facebook, WebinarJam, or gotomeeting for their services. It all depends on the individual needs of the company looking to live broadcast or stream events, seminars, or create their own online TV show.
Geof Newton | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
[It's] primarily used for streaming large corporate events to customers, the public and for internal event broadcasts. It's also used by a few departments for delivery of pre-recorded VoD content.
  • Easy integration with existing encoders like Wowza
  • Simple, adaptive player
  • Simple to publish to a large audience
  • Hard to secure videos.
  • Channel-based architecture and cost structure make it difficult to implement corporate-wide; limited ability to create customized channels for each department without incurring significant cost.
  • Lacking webinar-type features like integrated desktop sharing and input from SIP and H.323 endpoints.
Very good for large, public (or semi-private) broadcasts. Easily implemented from off-site locations like conference centers with limited bandwidth demand (~2Mbps for 1080p). Not so good for webinars or anything that demands some interactivity from the audience.
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