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I use IBM Video Ustream to provide 24/7 live streams of CTV Channel 11 video broadcasts and KCSU audio broadcasts. CTV also relies on …
Overview
What is IBM Video Streaming?
IBM Video Streaming solutions are used to stream virtual events, executive town halls, video marketing product launches, and OTT streaming. According to IBM, the solution is built for privacy, reliability and scale, to optimize video quality, and powered by IBM…
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How IBM Video Streaming Differs From Its Competitors
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Popular Features
- Video link sharing (93)10.0100%
- Live streaming (95)9.090%
- Video quality / Bandwidth controls (92)9.090%
- Mobile compatibility (87)9.090%
Reviewer Pros & Cons
- Live chat and social stream interactions are also a helpful feature. I have worked with our academic program managers to provide live feedback from on...
- I would also like see poll and quizzing options. This would probably work best with a registration system to keep track of specific interaction. Inter...
Digital Media Production Manager
Colorado State University - College of Business (Higher Education, 1001-5000 employees)
- IBM Video Streaming allows for the integration of interactive elements into video content, such as quizzes, polls, and live Q&A sessions. This can mak...
- The platform could benefit from a more child-friendly interface that is easier for young students to navigate. Simplified menus, larger buttons, and m...
Pricing
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What is IBM Video Streaming?
IBM Video Streaming solutions are used to stream virtual events, executive town halls, video marketing product launches, and OTT streaming. According to IBM, the solution is built for privacy, reliability and scale, to optimize video quality, and powered by IBM Watson AI for video…
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.ibm.com/products/video…
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- Free/Freemium Version
- Premium Consulting/Integration Services
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What is IBM Video Streaming?
IBM Video Streaming solutions are used to stream virtual events, executive town halls, video marketing product launches, and OTT streaming. According to IBM, the solution is built for privacy, reliability and scale, to optimize video quality, and powered by IBM Watson AI for video search and automated closed captioning.
IBM Enterprise Video Streaming can power security-rich video communications ranging from employee town halls, to trainings and department meetings, to digital events – boosting engagement from virtually anywhere. This cloud-based solution includes AI-driven deep search and the ability to track usage down to the individual user level with metrics as detailed as when content was accessed, device information, geographic location of the viewer and completion percentage.
https://ibm.biz/Video_Streaming_product_page
IBM Video Streaming Features
Video Marketing Features
- Supported: Lead generation
- Supported: Video personalization
- Supported: Audience for distribution
- Supported: eCommerce
- Supported: Support for advertisements
- Supported: Video SEO
Video Security Features
- Supported: Video access controls
- Supported: User management
- Supported: SSO support
- Supported: Password protection
- Supported: Video link sharing
- Supported: Embed restrictions
- Supported: Internal video
- Supported: External video
Video Player Features
- Supported: Player customization
- Supported: Embedded videos
- Supported: Video quality / Bandwidth controls
- Supported: Mobile compatibility
Video Analytics Features
- Supported: Streaming quality reports
- Supported: Per viewer tracking
- Supported: Per video tracking
- Supported: Video analytics dashboard
Video Hosting, Management & Storage Features
- Supported: On-Demand video
- Supported: Live streaming
- Supported: Impact of streaming on network
- Supported: Video upload & format support
- Supported: Video library / File management
- Supported: Video portal
- Supported: Video downloads
- Supported: Video editing
- Supported: High definition support
- Supported: Closed captioning / Transcription
Video Engagement Features
- Supported: Audience polling
- Supported: Audience Q&A / Live chat
- Supported: Video comments
Additional Features
- Supported: Scalability
- Supported: Enterprise Security
- Supported: Quality of Service
- Supported: Integrated Content Management
- Supported: Multi-CDN Delivery via SD-CDN
- Supported: Cloud-based Transcoding
- Supported: Social Sharing with Facebook and Twitter Integration
- Supported: Integrated Chat
- Supported: Live Analytics Dashboard
- Supported: Auto-Recording
- Supported: Custom Branding
- Supported: Lead Capture
- Supported: Live Playlists
- Supported: Support for Professional Encoding/Production Gear
- Supported: Enterprise Support Plans
- Supported: Managed Event and Production Services
- Supported: Enterprise Content Delivery Network (eCDN)
IBM Video Streaming Screenshots
IBM Video Streaming Videos
IBM Video Streaming Competitors
IBM Video Streaming Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
IBM Video Streaming Downloadables
Frequently Asked Questions
Reviewers rate Video personalization and Video link sharing highest, with a score of 10.
The most common users of IBM Video Streaming are from Small Businesses (1-50 employees).
IBM Video Streaming Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 15% |
| Mid-Size Companies (51-500 employees) | 50% |
| Enterprises (more than 500 employees) | 35% |
Comparisons
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Reviews and Ratings
(206)Attribute Ratings
Reviews
(1-5 of 5)Companies can't remove reviews or game the system. Here's why
November 07, 2020
Advanced Video Streaming Services in a Single Package
Score 10 out of 10
Vetted Review
Verified User
IBM Watson Media's Video Streaming is excellent for broadcasting video behind a gate while also providing smooth functionality. It offers many customizable features for various needs within our organization and for providing informational videos to our audiences.
The off-air feature allows for select videos to play prior to scheduled broadcasts--essentially, it allows for teasers/trailers to play before the actual featured videos. This proved extremely useful for our organization to provide a looping informational trailer before we launched our scheduled programming.
In addition, the live feature integration is phenomenal. The platform integrates with Zoom and this feature takes precedence over scheduled playlists which is a exceptional aspect because the user has the ability to schedule transition videos of specific slides that will be interrupted when those on the Zoom side are ready to go live. My organization used this for a live Q and A session to further engage the community and spread awareness of a lesser known form of dementia.
Finally, the support team was beyond responsive and accommodating. Any and all questions we had with setting up the platform, hammering out the details, and configuring the videos to run smoothly were addressed by the communicative and attentive IBM support team.
Overall, this is an incredibly advanced and feature-packed platform that would serve any and all video requirements an organization may need. It is well worth the investment and I highly recommend it.
The off-air feature allows for select videos to play prior to scheduled broadcasts--essentially, it allows for teasers/trailers to play before the actual featured videos. This proved extremely useful for our organization to provide a looping informational trailer before we launched our scheduled programming.
In addition, the live feature integration is phenomenal. The platform integrates with Zoom and this feature takes precedence over scheduled playlists which is a exceptional aspect because the user has the ability to schedule transition videos of specific slides that will be interrupted when those on the Zoom side are ready to go live. My organization used this for a live Q and A session to further engage the community and spread awareness of a lesser known form of dementia.
Finally, the support team was beyond responsive and accommodating. Any and all questions we had with setting up the platform, hammering out the details, and configuring the videos to run smoothly were addressed by the communicative and attentive IBM support team.
Overall, this is an incredibly advanced and feature-packed platform that would serve any and all video requirements an organization may need. It is well worth the investment and I highly recommend it.
- Video scheduling
- Integration with live platforms like Zoom
- Off-air video capabilities for trailers and informative pre-feature clips
- Use of Q & A/chat box for delivering messages to panelists in external platforms like Zoom
- Superb technical support services
- It isn't always user-friendly or straightforward, but the technical support team will assist in any way they can to walk users through the platform.
60%
6.0
N/A
N/A
100%
10.0
100%
10.0
100%
10.0
100%
10.0
66.66666666666667%
6.7
My organization used the platform for a major educational video premiere, and the capability to stream for large audiences simultaneously while incorporating live elements was extraordinary. We are incredibly pleased with the end result and the virtual event kicked off without a single hiccup.
The ability to view the scheduled programming on the backend in the preview window helped my organization ensure the video ran smoothly. It also helped us ensure that no matter the number of viewers, the video remained crystal clear and we could view real-time metrics of bandwidth and provide a seamless livestream to our audience.
We were able to capture the number of viewers, their location and various devices both in real-time and post-video streaming. This allowed us to develop extensive reports to provide the marketing department, and in turn, the executives at my organization. It also allowed us to further identify the geographic location of our audience and where we could better focus future marketing efforts of exclusive video content.
We did not incorporate closed captioning for our video streaming events.
No
We had a unique event in which we went from pre-recorded content to a live Q & A back to pre-recorded content. This was a little tricky to handle but our technical support contact was incredibly patient and knowledgeable as we hammered out the details of the event. In the end, the day-of virtual event ran without a single hitch, and we are grateful to the IBM team for everything.
We are currently using it to stream our monthly funding meetings and council meetings. It is primarily used by the whole organization. Having this streaming service allows our project team members statewide to attend meetings virtually that they are often not able to attend in person.
- Integrates well with our company website using embed code provided by IBM.
- No complaints here!
N/A
N/A
N/A
N/A
48%
4.8
47.5%
4.8
7.5%
0.8
30%
3.0
N/A
N/A
We benefit from this on a monthly basis. We never have a projected viewership number at any given meeting and this product always meets our expectations whether we are hosting 3 viewers or 30.
To my knowledge, our organization has never utilized this capability.
We do not use these metrics currently.
We are not currently using this capability but plan to in the near future.
2
We currently have two people on our IBM account that are tasked with running our Ustream. One employee makes sure that the videos are recorded and uploaded and the other employee ensures that these videos are available on our website. We currently use IBM Watson's embed code to display our archive of videos and play them, as well as watch them live.
2
Both employees that are tasked with maintaining and supporting our IBM Watson account each have a harmonious yet distinct skill set. The employee tasked with running and uploading the video stream has a diverse background in servers/hardware/sound equipment. The employee ensuring that the live stream and archive is available to our public has skills in HTML/software troubleshooting/helpdesk.
- Live streaming of our monthly meetings to users statewide
- Archiving of meetings that correspond with our meeting minutes and allow for precise accuracy of minutes.
- Future use is to live stream/archive user training sessions.
- As a necessary resource for meeting minute accuracy
- Definitely for live streaming end user training sessions.
- It has had a positive impact - it has allowed us to reach more people with our monthly meetings content.
No
- Product Usability
I was not part of the intial decision to use IBM Watson Video Streaming, formerly Ustream. This decision was made by others at the time and I merely inherited access to it later. It may have been based on some research done by our IT tech working for us at the time.
I would research other products available and compare their services to what we currently have. I would also do an in-depth research on each product's reviews. If possible, I would reach out to other businesses that use streaming services and find out what they use and why they chose it and what feedback they have. I would talk directly to the individuals responsible for using/maintaining the streaming service.
- Implemented in-house
No
- None that I know of. I was not a part of the implementation.
- Self-taught
Yes i thought it was easy to learn without the training. Self taught learning honestly depends on the person learning and how they learn best. If you already have some hardware/software experience or are tech-savvy by nature, then yes you can learn this product on your own. If you are not, then I would recommend some official training.
I do not. I was not a part of the implementation. I would recommend using your IT department to navigate the setup with you.
No - we have not done any custom code
No. Since i have been involved with Ustream we have done little to no customization.
No
No I cannot give an example for this question. I have never had to contact Ustream support. I have reason to believe that this is due largely to this being a reliable and dependable product that, with the proper internal knowledge, education, and experience, can be used and maintained with none to minimal issues.
- Starting a streaming run
- Saving the stream
- Occasionally, meetings will need to be trimmed.
- None yet
- We plan to use the webex integration option soon
- File import/export
I have no advice yet as we have not done any integration to date.
I was not apart of the negotiation so I can't answer.
None to give. I was not a part of this process.
No
- The Webex integration
- The ability to use the Webex integration
No
No
We use IBM Cloud Video (Ustream® Enterprise) as a professional white label service for the client not interested in using a social media streaming service. These typically include internal corporate communications or government agencies. Once an awhile we'll use the service for universities and colleges for their commencements which the institutions don't feel a social media streaming platform is appropriate.
- Quick launch of a webcast
- Player compatibility
- Broad adoption of third party add-ons and hardware encoders
- Tech support turnaround on corrupted VOD videos.
- Channels need to have the ability to stream to two servers simultaneously--like YouTube's ability to stream to two different servers. They also allow you to see the health of the backup stream etc., in real time. Right now the Enterprise® solution for failover includes a 5-second black frame until the backup stream pops up. It also can only be set up by IBM staff as a special request.
- Ability to customize the player. The older Flash-based player allowed for this. A basic customer customizable player like Vimeo would be amazing.
25%
2.5
N/A
N/A
92%
9.2
82.5%
8.3
64%
6.4
58.33333333333333%
5.8
N/A
N/A
Absolutely. Most clients want no cap to their viewership.
Yes. We've often had clients have their own platforms fail and use IBM as a backup.
Every client wants deep analytics without compromising privacy concerns.
I've only seen the feature in VOD. It's usually acceptable. It would be ideal to have it for LIVE. YouTube is currently in beta for this feature as of June 2019.
We've used the platform as a service provider. We produce live streams for many organizations on many different platforms. When a client needs a platform with professional streaming abilities we often recommend IBM Cloud Video and TalkPoint®. We've had a lot of success with IBM Cloud Video with production partners that want to get into the live streaming service provider world. It's been ideal for projects that happen in other states and countries that just aren't cost effective for us to personally be there on-site.
4
4
- Corporate Webcasting
- Institutional Webcasting
- Rentals
- Re-Sale of Channels
- DVR
- Closed-Captioning
- Multi-language Audio Tracks
- Positive - it offers an online service to re-sale.
- Negative - Clients demanding lower costs solutions
Yes
An in-house solution was replaced.
- Price
- Product Usability
The usability is the most important factor. The second most important is service options that are in-line with competitors.
Pricing and Alternative solutions with more service offerings included.
- Implemented in-house
No
Change management was minimal
- Learning Curve - but was very minimal.
- Self-taught
Yes. Very easy to use.
I recommend turning off all social media connections if you're looking for simple configuration.
Some - we have done small customizations to the interface
No - we have not done any custom code
I've used the dynamic embed code that isn't auto-generated within the platform.
Yes
No
Yes. I recently needed a backup channel and this was completed within 10 minutes.
- Embedding
- Password and registration
- Re-occurring Live Streams
- VOD Trimming isn't as close to the timing I'd prefer. I often have to add seconds to a trim that I didn't want to.
- Wirecast Pro - Software
- Teradek's Core
- I would like to have IBM Cloud Video integrate better with Telestream's Wirecast Pro
- File import/export
Get an Enterprise plan. You'll need the back-end developers at IBM to help support the code.
Channels, Viewer Hours, Payment Terms.
Set your payment terms as part of the negotiation. They are very flexible.
No
- The Q&A Module is Great.
- Live Closed-Captioning
No
Yes
I changed back in 2013 and never looked back.
June 10, 2019
Information is the key
Ustream is used by one of our clients in order to share video and broadcast their live events. Ustream was recently introduced and it replaced another similar service. The reason behind this shift can be, probably, linked to the additional features offered by Ustream (for example the possibility to ask to users to access an event only by giving their email address, the geographical localisation of viewers, etc).
- You can ask viewers to attend only if they give you an email address so that you can create your mailing list for further info/questionnaires/other events.
- You can locate where your viewers are from, in order to understand if you were able to attract the correct audience.
- The chat is automatically supervised so, in principle, you do not need to have someone checking on improper use of the chat.
- You can personalise the off-air contents as well as the videos on demand
- Maybe the chat can be improved a little, to make it easier to access.
- It should be given the possibility to embed the video also to non-logged in users.
- Provide full features in the demo mode, in order to better understand what is possible to do with Ustream and better decide whether to pay or not.
20%
2.0
N/A
N/A
72%
7.2
87.5%
8.8
100%
10.0
85%
8.5
65%
6.5
We opted for IBM Watson Media's video streaming in order to stream live the events we organise and, at the same time, enlarge the possible audience of our training sessions to online attendees. Our usual outreach is about 150-180 people in terms of audience and 2-3 hours in terms of duration.
I am not familiar with the specific software SD - CDN contained by IBM's video streaming and its functioning. For this reason I am not in the position to describe if and how we have benefited from this capability in terms of video scalability. I will investigate further this option and update at a later stage this review.
From the channel dashboard, in the menu "metrics", it is possible to review and download data about the viewers of the channel. It is possible to personalise the time range. The website automatically gives a series of default graphics on these data. It is very useful and allows for additional insights (especially if, like in our case, we embed the video on a different website).
I must admit that, to my knowledge, we have not yet profited of the possibility to leverage on the artificial intelligence offered by IBM's video streaming as far as closed captioning is concerned. It is possible, however, that our viewers have opted to activate them because we do not foresee closed captioning to the events we stream.
We are currently using Ustream in order to realise webinars and broadcast live events, in order to expand our audience and minimise costs related to travelling and organising conferences. The player can be easily embedded in another online platform, allowing us to integrate live broadcasting of events and seminars to our website, allowing for greater visibility of our page.
4
They are all business consultants
4
The support is ensured by the same 4 people who use the tool.
- webinars
- live events
- live presentations
- webinars
- live online sessions
- live streaming of events
- webinars
- More visibility
- increased participation
- larger audience
Yes
Before IBM Watson media's video streaming service we had a subscription to LiveStream. The service was changed when the previous subscription was about to expire. Since we changed product, I must admit that I had not followed the developments (if any) of the previous provider. At the current stage, we do not plan to further change provider.
- Livestream, Youtube and Vimeo
The features given by Ustream for broadcasting live events where not comparable to its competitors. The amount of information retrived about the audience is the real added value that was given by Ustream. Information on viewers is fundamental not only in the production of video materials but in the current society.
- Price
- Product Features
- Product Usability
- Product Reputation
This solution was presented to us by a former consultant. The functionalities were the ones we were looking for. In general tems, the single most important factor in the decision is the price. Generally speaking, all the service providers for this kind of solutions offer very similar opportunities thus the price is our most important factor.
In general, I think that I would not change my evaluation and/or the selection process described beforehand. Unless there will be a breakthrough proposal/service offered by one company in the field of live broadcasting of events, I think that the price will still be the most important factor influencing our decision making.
- Implemented in-house
No
Change management was minimal
- we opted out the producer software
- minor technical problems
No
There is already a subscription fee.
I had a problem because the channel appeared to be disabled. I contacted the support in the morning (CET time) and only after I recognised that actually support (if I remember well) follows the US time zone. Nonetheless the support was available and operated their magic in order to have my channel up and running
- off air
- channel page
- metrics
- initial set up
- header
- chat
Yes, but I don't use it
February 09, 2017
Ustream and eCDN
We used the product for the first of our quarterly town hall meetings. The 30,000-viewer hour option met our needs in that we are broadcasting to a global audience and can do so with a password-protected URL. Streaming quality was as high as our ingest rate; note that this can be variable, depending on bandwidth.
We also used the Ustream eCDN product to consolidate streams to two of our remote offices .. this ensured multiple, individual streams wouldn't clog the top of our router and impact network performance and user experience at our offices.
We also used the Ustream eCDN product to consolidate streams to two of our remote offices .. this ensured multiple, individual streams wouldn't clog the top of our router and impact network performance and user experience at our offices.
- Consolidated interface: ability to manage the entire event from a single pane of glass.
- Role-based capabilities: enabled us to assign our video capture/producer a role so he could manage his aspects of the event without my intervention.
- Reliable network: no issues in performance with our global broadcast.
- Mobile interface: worked like a charm as I prowled the office to ensure viewers were seeing a satisfactory experience.
- More granular pricing; we didn't come near the 30,000-viewer hour limit. However, compared to other providers, their pricing is in line .. just not for a single event.
- eCDN setup documentation: needs work .. did a fair bit of troubleshooting with Tier 2 support before realizing there were aspects with which only Ustream could configure (missing in the documentation).
11.666666666666668%
1.2
N/A
N/A
46%
4.6
37.5%
3.8
48%
4.8
40%
4.0
N/A
N/A
Town hall meetings.
5
Marketing (internal and external).
2
Video ingest.
Video management in the Ustream web interface.
eCDN set up (Linux virtual machine and streaming site configuration).
Video management in the Ustream web interface.
eCDN set up (Linux virtual machine and streaming site configuration).
- Town Hall broadcast.
- Training. Not unexpected, not innovative, but global capability for canned sessions.
- Quarterly Town Hall broadcasts
- Higher video quality than Skype for Business or public products.
- More user counts than our Skype for Business.
No
- Features (one to many broadcasts)
- Price (lowest for broadcast)
- Price
- Product Usability
- Vendor Reputation
Price was our biggest factor as we had a simple use case: single-site broadcast only, with no live talk-back. There are other providers who provide multi-site and more interactivity, but it's not what we were seeking for this event.
We will be doing it again; no change in the process .. if we decide to enhance to multi-site talk-back, we will evaluate all vendors again.
- Implemented in-house
No
Change management was minimal
- eCDN setup: documentation had gaps requiring Tier 2 support engagement.
- Self-taught
The product can be used without training and the site provides reasonable walk-throughs for several scenarios.
Allow enough time to get through the documentation when deploying.
Test with stock videos.
Use eCDN if you have a higher number of users in a physical site than you have 1gb per stream bandwidth at the top of your router.
Test with stock videos.
Use eCDN if you have a higher number of users in a physical site than you have 1gb per stream bandwidth at the top of your router.
Some - we have done small customizations to the interface
We wanted our branding, including a still slide prior to live broadcast and logos in various places. Customization was easy enough to do, though required a few retries (customize, click an external URL and review) to get the way we wanted it.
No - we have not done any custom code
eCDN setup. Be sure to read the documentation and engage Tier 2 support to avoid delays.
Yes
Yes
eCDN documentation missed a few Ustream-side configuration items that would have enabled us to deploy ourselves. Tier 1 and Tier 2 support provided the necessary solutions for resolution.
From start-to-finish, with white glove service.
- Web interface: during real-time video streaming.
- Web interface: assigning roles and permissions so others could assist with the work.
- Ingest interface: sending live video over an internet connection to Ustream for broadcast.
- eCDN setup: documentation has gaps, requiring Tier 2 support to engage to troubleshoot.
Yes
On my Android with a good connection, quite well.
Cost and support.
Explain your use case up front. See a demo. Ask more questions that relate to your use case.