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IBM Video Streaming

IBM Video Streaming

Overview

What is IBM Video Streaming?

IBM Video Streaming solutions are used to stream virtual events, executive town halls, video marketing product launches, and OTT streaming. According to IBM, the solution is built for privacy, reliability and scale, to optimize video quality, and powered by IBM…

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Recent Reviews

IBM Video Streaming

10 out of 10
February 12, 2024
Incentivized
IBM Video Streaming has proven to be an invaluable tool in our K-12 school district, significantly enhancing educational delivery, …
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Thanks IBM

9 out of 10
November 07, 2020
We used it for a 2-hour premier of a movie and a zoom Q&A panel to major healthcare institutions around the country. We were looking for a …
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IBM Watson Review

8 out of 10
November 08, 2019
Incentivized
It is used across the whole organization to help my clients to watch interviews remotely whenever they cannot join in person at our …
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Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 31 features
  • Video link sharing (93)
    10.0
    100%
  • Live streaming (95)
    9.0
    90%
  • Video quality / Bandwidth controls (92)
    9.0
    90%
  • Mobile compatibility (87)
    9.0
    90%

Reviewer Pros & Cons

View all pros & cons
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Pricing

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N/A
Unavailable

What is IBM Video Streaming?

IBM Video Streaming solutions are used to stream virtual events, executive town halls, video marketing product launches, and OTT streaming. According to IBM, the solution is built for privacy, reliability and scale, to optimize video quality, and powered by IBM Watson AI for video…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.ibm.com/products/video…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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11 people also want pricing

Alternatives Pricing

What is Vimeo?

Vimeo is a video experience platform. They enable anyone to create high-quality video experiences to connect and bring ideas to life. They proudly serve their growing community of nearly 300 million users — from creative storytellers to globally distributed teams at the world's largest companies.

What is Vidyard?

Vidyard is an enterprise video platform built to turn viewers into customers with in-depth insights and robust integrations with different customer relationship management (CRM) and marketing automation platforms.

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Features

Video Marketing

Features related to using video marketing content, as well as marketing videos themselves.

6.1
Avg 7.2

Video Platform Integrations

Integrations between the enterprise video platform and other business applications.

7.6
Avg 6.3

Video Security

Features related to the security of an organization's content stored on an enterprise video platform.

9
Avg 8.7

Video Player

Features that support playing and watching video content that is hosted on the enterprise video platform.

7.8
Avg 8.4

Video Analytics

Features related to collecting and analyzing data around video streaming quality, viewer behavior, etc.

8.2
Avg 7.5

Video Hosting, Management & Storage

Features related to hosting, managing, and storing video content.

9
Avg 8.5

Video Engagement

Features to engage viewers around video content, particularly for live streams.

9
Avg 8.0
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Product Details

What is IBM Video Streaming?

IBM Video Streaming solutions are used to stream virtual events, executive town halls, video marketing product launches, and OTT streaming. According to IBM, the solution is built for privacy, reliability and scale, to optimize video quality, and powered by IBM Watson AI for video search and automated closed captioning.

IBM Enterprise Video Streaming can power security-rich video communications ranging from employee town halls, to trainings and department meetings, to digital events – boosting engagement from virtually anywhere. This cloud-based solution includes AI-driven deep search and the ability to track usage down to the individual user level with metrics as detailed as when content was accessed, device information, geographic location of the viewer and completion percentage.

https://ibm.biz/Video_Streaming_product_page


IBM Video Streaming Features

Video Marketing Features

  • Supported: Lead generation
  • Supported: Video personalization
  • Supported: Audience for distribution
  • Supported: eCommerce
  • Supported: Support for advertisements
  • Supported: Video SEO

Video Security Features

  • Supported: Video access controls
  • Supported: User management
  • Supported: SSO support
  • Supported: Password protection
  • Supported: Video link sharing
  • Supported: Embed restrictions
  • Supported: Internal video
  • Supported: External video

Video Player Features

  • Supported: Player customization
  • Supported: Embedded videos
  • Supported: Video quality / Bandwidth controls
  • Supported: Mobile compatibility

Video Analytics Features

  • Supported: Streaming quality reports
  • Supported: Per viewer tracking
  • Supported: Per video tracking
  • Supported: Video analytics dashboard

Video Hosting, Management & Storage Features

  • Supported: On-Demand video
  • Supported: Live streaming
  • Supported: Impact of streaming on network
  • Supported: Video upload & format support
  • Supported: Video library / File management
  • Supported: Video portal
  • Supported: Video downloads
  • Supported: Video editing
  • Supported: High definition support
  • Supported: Closed captioning / Transcription

Video Engagement Features

  • Supported: Audience polling
  • Supported: Audience Q&A / Live chat
  • Supported: Video comments

Additional Features

  • Supported: Scalability
  • Supported: Enterprise Security
  • Supported: Quality of Service
  • Supported: Integrated Content Management
  • Supported: Multi-CDN Delivery via SD-CDN
  • Supported: Cloud-based Transcoding
  • Supported: Social Sharing with Facebook and Twitter Integration
  • Supported: Integrated Chat
  • Supported: Live Analytics Dashboard
  • Supported: Auto-Recording
  • Supported: Custom Branding
  • Supported: Lead Capture
  • Supported: Live Playlists
  • Supported: Support for Professional Encoding/Production Gear
  • Supported: Enterprise Support Plans
  • Supported: Managed Event and Production Services
  • Supported: Enterprise Content Delivery Network (eCDN)

IBM Video Streaming Screenshots

Screenshot of the viewer's portal experience (channel page).Screenshot of how the automatically generated closed captions can be edited if necessary.Screenshot of the Analytics Console.Screenshot of the Watson Media CMSScreenshot of the viewer's portal experience (channel page).

IBM Video Streaming Videos

IBM Video Streaming Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

Kaltura, Dalet Flex, and Vidyard are common alternatives for IBM Video Streaming.

Reviewers rate Video personalization and Video link sharing highest, with a score of 10.

The most common users of IBM Video Streaming are from Small Businesses (1-50 employees).

IBM Video Streaming Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)15%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)35%
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Comparisons

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Reviews and Ratings

(206)

Attribute Ratings

Reviews

(1-2 of 2)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
Ustream is used by one of our clients in order to share video and broadcast their live events. Ustream was recently introduced and it replaced another similar service. The reason behind this shift can be, probably, linked to the additional features offered by Ustream (for example the possibility to ask to users to access an event only by giving their email address, the geographical localisation of viewers, etc).
  • You can ask viewers to attend only if they give you an email address so that you can create your mailing list for further info/questionnaires/other events.
  • You can locate where your viewers are from, in order to understand if you were able to attract the correct audience.
  • The chat is automatically supervised so, in principle, you do not need to have someone checking on improper use of the chat.
  • You can personalise the off-air contents as well as the videos on demand
  • Maybe the chat can be improved a little, to make it easier to access.
  • It should be given the possibility to embed the video also to non-logged in users.
  • Provide full features in the demo mode, in order to better understand what is possible to do with Ustream and better decide whether to pay or not.

GOOD: I would suggest to use Ustream whenever there is a live event and you would like to have it streamed around the world. Especially if there are some additional activities to be carried out after your event, you can collect the email addresses of those who are connecting to your event.

NOT APPROPRIATE: I would not use Ustream if I want to be easily found on the internet because, in this case, people would rather directly look on YouTube.

Video Marketing (5)
20%
2.0
Lead generation
N/A
N/A
Video personalization
80%
8.0
eCommerce
10%
1.0
Support for advertisements
10%
1.0
Video SEO
N/A
N/A
Video Platform Integrations
N/A
N/A
Video Security (5)
72%
7.2
Video access controls
90%
9.0
User management
70%
7.0
Video link sharing
60%
6.0
Internal video
60%
6.0
External video
80%
8.0
Video Player (4)
87.5%
8.8
Player customization
60%
6.0
Embedded videos
100%
10.0
Video quality / Bandwidth controls
90%
9.0
Mobile compatibility
100%
10.0
Video Analytics (4)
100%
10.0
Streaming quality reports
100%
10.0
Per viewer tracking
100%
10.0
Per video tracking
100%
10.0
Video analytics dashboard
100%
10.0
Video Hosting, Management & Storage (6)
85%
8.5
On-Demand video
100%
10.0
Live streaming
100%
10.0
Impact of streaming on network
70%
7.0
Video upload & format support
60%
6.0
Video library / File management
90%
9.0
Video portal
90%
9.0
Video Engagement (2)
65%
6.5
Audience polling
60%
6.0
Audience Q&A / Live chat
70%
7.0
We opted for IBM Watson Media's video streaming in order to stream live the events we organise and, at the same time, enlarge the possible audience of our training sessions to online attendees. Our usual outreach is about 150-180 people in terms of audience and 2-3 hours in terms of duration.
I am not familiar with the specific software SD - CDN contained by IBM's video streaming and its functioning. For this reason I am not in the position to describe if and how we have benefited from this capability in terms of video scalability. I will investigate further this option and update at a later stage this review.
From the channel dashboard, in the menu "metrics", it is possible to review and download data about the viewers of the channel. It is possible to personalise the time range. The website automatically gives a series of default graphics on these data. It is very useful and allows for additional insights (especially if, like in our case, we embed the video on a different website).
I must admit that, to my knowledge, we have not yet profited of the possibility to leverage on the artificial intelligence offered by IBM's video streaming as far as closed captioning is concerned. It is possible, however, that our viewers have opted to activate them because we do not foresee closed captioning to the events we stream.
I think they should focus on a specific area in the broadcasting of videos, which is the live part. As Facebook and Youtube are introducing their live recordings/videos, Ustream should focus on it and become the "best in town" for live broadcasting. One of the most appreciated features is the easiness of use of its app and the connection to the regular channel.
I have used other platforms in the past and I must admit that Ustream is not the most straightforward. In addition I have experienced connection issues (still to be verified if only linked to my corporate internet connection). The channel menu is a little overwhelming and packed with options organised in a way that does not match my point of view.
We are currently using Ustream in order to realise webinars and broadcast live events, in order to expand our audience and minimise costs related to travelling and organising conferences. The player can be easily embedded in another online platform, allowing us to integrate live broadcasting of events and seminars to our website, allowing for greater visibility of our page.
4
They are all business consultants
4
The support is ensured by the same 4 people who use the tool.
  • webinars
  • live events
  • live presentations
  • webinars
  • live online sessions
  • live streaming of events
  • webinars
Most likely the subscription will be renewed
  • More visibility
  • increased participation
  • larger audience
Yes
Before IBM Watson media's video streaming service we had a subscription to LiveStream. The service was changed when the previous subscription was about to expire. Since we changed product, I must admit that I had not followed the developments (if any) of the previous provider. At the current stage, we do not plan to further change provider.
The features given by Ustream for broadcasting live events where not comparable to its competitors. The amount of information retrived about the audience is the real added value that was given by Ustream. Information on viewers is fundamental not only in the production of video materials but in the current society.
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
This solution was presented to us by a former consultant. The functionalities were the ones we were looking for. In general tems, the single most important factor in the decision is the price. Generally speaking, all the service providers for this kind of solutions offer very similar opportunities thus the price is our most important factor.
In general, I think that I would not change my evaluation and/or the selection process described beforehand. Unless there will be a breakthrough proposal/service offered by one company in the field of live broadcasting of events, I think that the price will still be the most important factor influencing our decision making.
  • Implemented in-house
No
Change management was minimal
  • we opted out the producer software
  • minor technical problems
No
There is already a subscription fee.
When I had a problem it was solved, but they couldn't explain why it happened and (most importantly) how to avoid it in the future
I had a problem because the channel appeared to be disabled. I contacted the support in the morning (CET time) and only after I recognised that actually support (if I remember well) follows the US time zone. Nonetheless the support was available and operated their magic in order to have my channel up and running
  • off air
  • channel page
  • metrics
  • initial set up
  • header
  • chat
Yes, but I don't use it
February 09, 2017

Ustream and eCDN

Michael Coates | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We used the product for the first of our quarterly town hall meetings. The 30,000-viewer hour option met our needs in that we are broadcasting to a global audience and can do so with a password-protected URL. Streaming quality was as high as our ingest rate; note that this can be variable, depending on bandwidth.

We also used the Ustream eCDN product to consolidate streams to two of our remote offices .. this ensured multiple, individual streams wouldn't clog the top of our router and impact network performance and user experience at our offices.
  • Consolidated interface: ability to manage the entire event from a single pane of glass.
  • Role-based capabilities: enabled us to assign our video capture/producer a role so he could manage his aspects of the event without my intervention.
  • Reliable network: no issues in performance with our global broadcast.
  • Mobile interface: worked like a charm as I prowled the office to ensure viewers were seeing a satisfactory experience.
  • More granular pricing; we didn't come near the 30,000-viewer hour limit. However, compared to other providers, their pricing is in line .. just not for a single event.
  • eCDN setup documentation: needs work .. did a fair bit of troubleshooting with Tier 2 support before realizing there were aspects with which only Ustream could configure (missing in the documentation).
Event broadcast: one-to-many viewers. Sporting, meetings, shows and so on.

Mobile consumption: nice mobile experience of a broadcast.

Archive capabilities: content is available for as long as a subscription is maintained.
Video Marketing (6)
11.666666666666668%
1.2
Lead generation
N/A
N/A
Video personalization
70%
7.0
eCommerce
N/A
N/A
Support for advertisements
N/A
N/A
Video SEO
N/A
N/A
Integration to Marketing Automation
N/A
N/A
Video Platform Integrations (5)
N/A
N/A
Integration to Salesforce.com
N/A
N/A
Integration to Marketo
N/A
N/A
Integration to HubSpot
N/A
N/A
Integration to Eloqua
N/A
N/A
Integration to LMS
N/A
N/A
Video Security (5)
46%
4.6
Video access controls
70%
7.0
User management
70%
7.0
Video link sharing
90%
9.0
Internal video
N/A
N/A
External video
N/A
N/A
Video Player (4)
37.5%
3.8
Player customization
70%
7.0
Embedded videos
N/A
N/A
Video quality / Bandwidth controls
N/A
N/A
Mobile compatibility
80%
8.0
Video Analytics (5)
48%
4.8
A/B testing
N/A
N/A
Streaming quality reports
80%
8.0
Per viewer tracking
80%
8.0
Per video tracking
80%
8.0
Video analytics dashboard
N/A
N/A
Video Hosting, Management & Storage (6)
40%
4.0
On-Demand video
80%
8.0
Live streaming
80%
8.0
Impact of streaming on network
80%
8.0
Video upload & format support
N/A
N/A
Video library / File management
N/A
N/A
Video portal
N/A
N/A
Video Engagement (3)
N/A
N/A
Audience polling
N/A
N/A
Audience Q&A / Live chat
N/A
N/A
Video comments
N/A
N/A
Broadcast-only; no talk-back. There are multi-site broadcast vendors at significantly higher cost if this is what you seek.
The web interface was intuitive and the capabilities met our needs. The eCDN setup was a bit of a bear, but it performed flawlessly when deployed. We did not use Producer (our video ingest vendor did and speaks highly of it).
Town hall meetings.
5
Marketing (internal and external).
2
Video ingest.

Video management in the Ustream web interface.

eCDN set up (Linux virtual machine and streaming site configuration).
  • Town Hall broadcast.
  • Training. Not unexpected, not innovative, but global capability for canned sessions.
  • Quarterly Town Hall broadcasts
If our needs change, we will re-evaluate the features we require with Ustream and other competitors.
No
  • Features (one to many broadcasts)
  • Price (lowest for broadcast)
  • Price
  • Product Usability
  • Vendor Reputation
Price was our biggest factor as we had a simple use case: single-site broadcast only, with no live talk-back. There are other providers who provide multi-site and more interactivity, but it's not what we were seeking for this event.
We will be doing it again; no change in the process .. if we decide to enhance to multi-site talk-back, we will evaluate all vendors again.
  • Implemented in-house
No
Change management was minimal
  • eCDN setup: documentation had gaps requiring Tier 2 support engagement.
  • Self-taught
The product can be used without training and the site provides reasonable walk-throughs for several scenarios.
The configuration capabilities were adequate for our purposes; note that the product can be white-boxed .. a significant advantage.
Allow enough time to get through the documentation when deploying.

Test with stock videos.

Use eCDN if you have a higher number of users in a physical site than you have 1gb per stream bandwidth at the top of your router.
Some - we have done small customizations to the interface
We wanted our branding, including a still slide prior to live broadcast and logos in various places. Customization was easy enough to do, though required a few retries (customize, click an external URL and review) to get the way we wanted it.
No - we have not done any custom code
eCDN setup. Be sure to read the documentation and engage Tier 2 support to avoid delays.
Yes
We funded 'white glove' service as our timelines were tight and our needs were well-defined. Tier 1 and Tier 2 support were able to help us get up and running in shorter order than we would have on our own. Documentation on the eCDN product had gaps, increasing the time to resolve and created concerns about success.
Yes
eCDN documentation missed a few Ustream-side configuration items that would have enabled us to deploy ourselves. Tier 1 and Tier 2 support provided the necessary solutions for resolution.
From start-to-finish, with white glove service.
  • Web interface: during real-time video streaming.
  • Web interface: assigning roles and permissions so others could assist with the work.
  • Ingest interface: sending live video over an internet connection to Ustream for broadcast.
  • eCDN setup: documentation has gaps, requiring Tier 2 support to engage to troubleshoot.
Yes
On my Android with a good connection, quite well.
IBM global network.
We did not have any issues during testing or broadcast.
The web and mobile applications loaded and streamed flawlessly.
Responsive and informed about their product; easy to work with and good site documentation on basic use cases.
They supported the product through our broadcast and looking forward to the next.
Cost and support.
Explain your use case up front. See a demo. Ask more questions that relate to your use case.
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