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Icertis

Icertis

Overview

What is Icertis?

Icertis supports contract lifecycle management (CLM). The analyst-validated Icertis Contract Intelligence (ICI) platform aims to turn contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Icertis boasts users…

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Recent Reviews

TrustRadius Insights

Users have praised the software for its ability to cater to their CMS software requirements and effectively manage different types of …
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Icertis Review

7 out of 10
October 05, 2023
Incentivized
We needed to centralize all our contracts in one place and centralize our contracting processes as much as we can. Icertis houses our …
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Great CLM

8 out of 10
October 02, 2023
Icertis is used to manage Supplier contracts for our Supply Chain team. It delivers a centralized workspace to manage the contract …
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ICertis Review

1 out of 10
December 01, 2022
Incentivized
Contract management. Product keeps contracts in one place and has a workflow for review, approvals and execution.
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Popular Features

View all 16 features
  • Contract creation (11)
    7.8
    78%
  • Contract database (11)
    7.5
    75%
  • Approval process (12)
    6.9
    69%
  • Contract sharing (11)
    6.8
    68%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Icertis?

Icertis supports contract lifecycle management (CLM). The analyst-validated Icertis Contract Intelligence (ICI) platform aims to turn contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs.…

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is INHUBBER?

Contract lifecycle management platform with cloud security, digital signature and AI-powered document management. AI helps customers simplify contract management by making it understandable, interactive and automated. Digital signature signs any file format along with text and images.

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Features

Contract Authoring

Features related to the contract authoring process.

7.2
Avg 8.3

Contract Collaboration

Features related to collaborating on contracts.

6.8
Avg 8.4

Contract Monitoring

Features that enable users to monitor the status of contracts.

6.7
Avg 8.5
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Product Details

What is Icertis?

Icertis supports contract lifecycle management (CLM). The analyst-validated Icertis Contract Intelligence (ICI) platform aims to turn contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Icertis boasts users among iconic brands and disruptive innovators who use Icertis to fully realize the intent of their combined 7.5 million+ contracts worth more than $1 trillion, in 40+ languages and 90+ countries.

Icertis Features

Contract Authoring Features

  • Supported: Contract creation
  • Supported: Contract templates
  • Supported: Clause library/saved fields
  • Supported: Integration to CPQ
  • Supported: PDF generator
  • Supported: Contract attachments
  • Supported: Guided logic

Contract Collaboration Features

  • Supported: Contract sharing
  • Supported: Contract editing
  • Supported: Contract merge
  • Supported: Collaborating on contracts
  • Supported: MS Word plug-in
  • Supported: Approval process
  • Supported: Parallel approvals
  • Supported: Interdepartmental workflows

Contract Monitoring Features

  • Supported: Contract database
  • Supported: VORs
  • Supported: Contract search
  • Supported: Contract milestone reminders & alerts
  • Supported: Custom contract reports
  • Supported: Tracking contract status
  • Supported: Salesforce integration
  • Supported: Compliance check

Icertis Screenshots

Screenshot of Intelligent Contract Set-up: Intelligent Contract Setup: Personalized, role-based experience for any type of user with flexibility models for complex organizationsScreenshot of Contract Operations: Self-service contracting with intelligent contract negotiations and bulk processing for quick responsesScreenshot of Governance Risk & Compliance: Enables users to proactively identify, assess and manage all contract risks and ensure the fulfillment of contractual obligations based on proactive insights from ICI’s compliance tools.Screenshot of Reporting & Dashboards: Improves visibility to reduces contract cycle times improve negotiation outcomes with dashboards and reportsScreenshot of Analyze Obligations: Obligations and fulfilments can be viewed from customized reports- across users, contract types, and statusScreenshot of Obligation Dashboard: Provides a 360-degree view of compliances with micro-actionable insights to the level of individual agreementsScreenshot of Supplier Onboarding: Identifies suppliers and onboard them- at the same time ensuring organizational compliance and reducing supplier risksScreenshot of Supplier Registration Identifies suppliers and onboards them at the same time to ensure organizational compliance and reducing supplier risksScreenshot of AI Studio Dashboard: Multiple sets of documents can be analyzed in a single action and contract intelligence generated for real-time decision-making.Screenshot of Discover AI: Uses AI to discover attributes and clauses by matching contract language in legacy and third-party contractsScreenshot of Visualize AI: Provides a view of the entire contract portfolio, navigate relationships to discover patterns

Icertis Videos

Introducing Icertis Contract Intelligence
The Icertis platform structures and connects contracts so business moves faster, with every intent realized and every obligation met.
Icertis Contract Intelligence for Consulting and IT Services is a tailor-made contract management solution leveraging AI to process contracts at scale while reducing risk and improving performance.
Every Contract Has a Purpose. When contracts go unfulfilled, potential goes untapped. Icertis aims to transform the contracting process so that the purpose of every contract is fully realized.
Icertis Contract Intelligence for Retail helps retailers and their supply chain partners deliver for customers around the world.
The ICI Promotions, Rebates and Royalties App. The ICI Promotions, Rebates & Royalties app Designed to maximize the return on promotional budgets and improve speed to market.
The ICI Collaboration Portal App, that expands the capabilities of the Icertis Contract Intelligence (ICI) platform.
The ICI Obligation Management App aims to reduce risk and improve compliance at enterprise scale.

Icertis Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Windows Phone, Mobile Web
Supported CountriesAustralia, Austria, Belgium(Dutch), Belgium(French), Brazil, Canada(English), Canada(French), China, Czech, Denmark, Finland, France, Germany, Great Britain, Greece, Hong Kong, Hungary, India, Israel, Italy, Japan, Korea, Latin America, Malaysia, Mexico, Netherlands, New Zealand, Norway, Norway, Poland, Portugal, Russia, Saudi Arabia, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland(French), Switzerland(German), Taiwan, Turkey, United States(English), United States(Spanish)
Supported LanguagesArabic, Afrikaans, Albanian, Amharic, Armenian, Assamese, Azerbaijani, Basque (Basque), Belarusian, Bangla, Bosnian, Bulgarian, Catalan, Cherokee, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dari, Dutch, English, Estonian, Filipino, Finnish, French, Galician, Georgian, German, Greek, Gujarati, Hausa, Hebrew, Hindi, Hungarian, Icelandic, Igbo, Indonesian, Inuktitut (Latin), Irish, isiXhosa, isiZulu, Italian, Japanese, Kannada, Kazakh, Khmer, K'iche', Kinyarwanda, KiSwahili, Konkani, Korean, Kurdish, Kyrgyz, Lao, Latvian, Lithuanian, Luxembourgish, Macedonian, Malay, Malayalam, Maltese, Maori, Marathi, Mongolian (Cyrillic), Nepali, Norwegian, Odia, Persian, Polish, Portuguese (Brazil), Portuguese (Portugal), Punjabi, Quechua, Romanian, Russian, Scottish Gaelic, Serbian (Latin), Serbian (Cyrillic), Sesotho sa Leboa, Setswana, Sindhi, Sinhala, Slovak, Slovenian, Spanish, Swedish, Tajik (Cyrillic), Tamil, Tatar, Telugu, Thai, Tigrinya, Turkish, Turkmen, Ukrainian, Urdu, Uyghur, Uzbek (Latin), Vietnamese, Welsh, Wolof, Yoruba

Frequently Asked Questions

SAP Ariba Contracts, PandaDoc, and Workday Strategic Sourcing are common alternatives for Icertis.

Reviewers rate Clause library/saved fields highest, with a score of 8.

The most common users of Icertis are from Enterprises (1,001+ employees).

Icertis Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)5%
Enterprises (more than 500 employees)95%
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Comparisons

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Reviews and Ratings

(47)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have praised the software for its ability to cater to their CMS software requirements and effectively manage different types of contracts. The software streamlines and digitizes the entire contract lifecycle management process, allowing users to author contracts without needing legal involvement for every interaction, resulting in time and cost savings. It has also been commended for its automation capabilities, including contract negotiations, the creation of relevant templates, and facilitating digital sign-off. Reviewers appreciate the ease of use, support, and service provided by the software. They have also found the search features and deviation approval setup to be helpful. Additionally, the software serves as a central repository for all contracts, allowing for easy search and retrieval of existing contracts and ensuring that validity and renewal terms are not missed. Users have seen improvements in contract turnaround time, contract status visibility, and audit integrity through the automation of contracting processes. The software also helps establish consistency, create a process where there was none before, and serves as a centralized repository for all contract documents. It provides an accurate audit trail, efficient governance of organizational rules, and demonstrates accountability. Furthermore, it offers meaningful insights from data for making business decisions and enables effective follow-up on all contracts. Overall, users find that the software saves time, centralizes data, is easy to use from anywhere, streamlines the contracting process, improves approval flow and document repository for faster turnaround on contracts. It enhances controls around the contracting process and delivers a transparent contracting process with accelerated time to value. The software is also scalable and allows for the use of templates for multiple types of agreements. It is used by various business teams enterprise-wide, supporting self-service and complex approval processes.

Users commonly recommend the following improvements and best practices for ICertis:

  1. Careful planning and process improvement: Reviewers suggest that the implementation of ICertis should be carefully planned and improvements should be made to existing processes to ensure a smooth transition and effective utilization of the tool.

  2. Integration with other technologies and improved user interface: Users recommend integrating ICertis with other technologies to enhance its functionality and efficiency. Additionally, they suggest improving the user interface for a more intuitive and user-friendly experience.

  3. Involvement of a business analyst and executive buy-in: It is recommended to involve a business analyst during the implementation process of ICertis to ensure proper understanding and alignment with business needs. Furthermore, getting executive buy-in is suggested for successful adoption and support throughout the organization.

Attribute Ratings

Reviews

(1-2 of 2)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
Icertis has been a game-changer for our organization. It is a powerful contract management software that streamlines the entire contract lifecycle, from creation to execution. We use it to manage all of our contracts, including vendor agreements, NDAs, and more. The platform is user-friendly and easy to navigate, making it accessible to all members of our team.One of the key business problems Icertis addresses for us is the ability to easily track and manage contract expiration dates. This has helped us avoid costly contract renewals and stay compliant with regulatory requirements. Additionally, the platform's built-in analytics and reporting capabilities allow us to gain valuable insights into our contract portfolio, helping us make more informed business decisions.
  • Contract Creation and Management: Icertis excels at streamlining the contract creation process. It allows users to easily create and manage contracts using pre-approved templates, which can be customized as needed. The platform also includes built-in e-signature capabilities, making it easy for all parties to sign and execute contracts electronically. This has greatly reduced the time and resources needed for contract management, and has enabled our organization to be more efficient in the contract creation process.
  • Contract Compliance: Icertis helps organizations stay compliant with regulatory requirements by providing real-time tracking and alerts for contract expiration dates, renewal dates, and other important dates. This feature has been particularly useful for our organization, allowing us to avoid costly contract renewals and stay compliant with legal requirements.
  • Analytics and Reporting: Icertis provides powerful analytics and reporting capabilities that allow organizations to gain valuable insights into their contract portfolio. These analytics and reports can be used to identify trends, track performance, and make more informed business decisions. This has been particularly beneficial for our organization, allowing us to better understand the performance of our contracts and make more strategic decisions.
  • Customization: While Icertis allows for some customization of templates and fields, it does have some limitations in terms of how much customization is possible. Some users may find that the platform is not able to meet all of their specific needs and would like to see more flexibility in terms of customization options.
  • Integration with other systems: Icertis integrates well with other systems, but some users may find that it's not as seamless as they would like. Some users have reported that they have to manually input data into the platform, which can be time-consuming and error-prone. More robust integration options could be added to make the platform more automated and streamlined.
  • User interface: While the user interface is generally easy to navigate, some users may find that it's not as intuitive as they would like. Some users report that it takes some time to learn and navigate the platform, and could benefit from a more user-friendly interface. Additionally, some users have reported that the platform is not always responsive on mobile devices, and would like to see more mobile optimization.
Icertis is well suited for organizations that have a large number of contracts to manage and need a centralized platform to manage them. It is particularly useful for organizations that need to track and manage contract expiration dates, renewals, and other important dates. It is also well suited for organizations that need to comply with regulatory requirements and need a platform to help with compliance.In terms of scenarios where Icertis may be less appropriate, it may not be the best fit for organizations with a small number of contracts to manage. It may also not be the best fit for organizations that need a high degree of customization, as the platform does have some limitations in terms of customization options. Additionally, Icertis may not be the best fit for organizations that want a platform that is focused on specific industries, such as construction or real estate, as it's more generic in nature.It's worth noting that Icertis is a powerful and flexible tool, and its suitability for a particular organization depends on the specific needs and requirements of that organization.
Contract Authoring (4)
80%
8.0
Contract creation
90%
9.0
Contract templates
70%
7.0
Clause library/saved fields
90%
9.0
Guided logic
70%
7.0
Contract Collaboration (6)
71.66666666666667%
7.2
Contract sharing
90%
9.0
Contract editing
80%
8.0
Collaborating on contracts
80%
8.0
MS Word plug-in
90%
9.0
Approval process
90%
9.0
Interdepartmental workflows
N/A
N/A
Contract Monitoring (6)
73.33333333333333%
7.3
Contract database
80%
8.0
Contract search
60%
6.0
Contract milestone reminders & alerts
80%
8.0
Custom contract reports
80%
8.0
Tracking contract status
60%
6.0
Compliance check
80%
8.0
Contract Management
N/A
N/A
  • Since implementing the platform, we have seen a significant reduction in the time and resources spent on contract management. This has allowed us to reallocate these resources to other areas of the business, resulting in increased revenue.
  • Additionally, Icertis has helped us to improve our entitlement and obligations management, allowing us to better track and manage our contract expiration dates, renewals, and other important dates. This has helped us to avoid costly contract renewals and stay compliant with regulatory requirements, thereby protecting us against noncompliance and penalties.
  • The platform's built-in analytics and reporting capabilities have also been valuable in helping us to gain valuable insights into our contract portfolio, allowing us to make more informed business decisions. Additionally, the platform's contract intelligence has helped us to shorten our sales cycles, which has enabled us to close more deals in less time.
Icertis is designed to integrate with other leading applications, and it does a good job at providing a seamless integration experience. It allows contract data to be leveraged across the enterprise, enabling organizations to manage contracts more efficiently. However, some users may find that it's not as seamless as they would like and could benefit from more robust integration options.
In our organization, we chose Icertis over Ariba Contracts because of its comprehensive feature set and its advanced contract analytics capabilities. We found that Icertis provided us with more flexibility and customization options, which was important for our organization's specific needs. Additionally, the AI-driven contract insights provided by Icertis have been extremely helpful in helping us optimize business decisions and realize the full potential of our contracts.Another important factor is that Icertis is industry agnostic, while Ariba Contracts has a stronger presence in specific industries. Icertis is more suitable for a wider range of organizations and that's why in our fictional organization we selected it.Overall, both Icertis and Ariba Contracts are powerful contract management software solutions, but Icertis's advanced contract analytics and its flexibility and industry agnostic approach make it a better fit for our fictional organization.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
It is being used by our legal department to manage contracts, and by other business teams (mostly sales) to request contract review. The goal was to have a platform that could house all contracts and allow us to also get data on those contracts (i.e., notice of expiration, tracking terms agreed to, etc.).
  • A good way to organize your contracts by type/business line/etc.
  • Contract provision library is useful for reviewers of contracts - helps standardize language and approach.
  • Some features are unnecessarily limiting. For example, the inability to delete records or change fields later if it turns out there has been a mistake in how the contract was entered or the term was described. The Icertis form fields are NOT the contract record that is required to be kept. If someone makes an error, they should be able to fix it. The contract itself doesn't change, and that is the business record.
  • Too much is built on the assumption that the person requesting the contract is the one with the control or ownership of the contract. It would be better if the person to whom the contract is submitted for review was the owner in the system.
  • Not all requests will in fact end with a contract. Sometimes requests are started and the project is abandoned or put on hold for a period of time. More status fields that reflect the reality of contracting would be helpful.

Good for standard contracting processes that involve your forms and a set approach.

Not as flexible for situations involving customer paper and processes that are less strict.

Not good for proposals and RFP projects, which often do not result in a contract at that stage.

Contract Authoring (4)
60%
6.0
Contract creation
80%
8.0
Contract templates
80%
8.0
Clause library/saved fields
80%
8.0
Guided logic
N/A
N/A
Contract Collaboration (6)
21.666666666666664%
2.2
Contract sharing
30%
3.0
Contract editing
N/A
N/A
Collaborating on contracts
40%
4.0
MS Word plug-in
N/A
N/A
Approval process
30%
3.0
Interdepartmental workflows
30%
3.0
Contract Monitoring (6)
20%
2.0
Contract database
N/A
N/A
Contract search
40%
4.0
Contract milestone reminders & alerts
80%
8.0
Custom contract reports
N/A
N/A
Tracking contract status
N/A
N/A
Compliance check
N/A
N/A
Contract Management
N/A
N/A
  • Too new to product to have ROI estimates. Less than 1 year of implementation. But, I would say we have better ways to track our existing agreements with this tool.
I think that all three of these platforms are solid products. I was not the decision maker in choosing Icertis over the other two products - that was handled by our IT department.
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