iCIMS Reviews

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125 Ratings
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Score 6.5 out of 100

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Reviews (51-53 of 53)

Anonymous | TrustRadius Reviewer
March 13, 2015

iCIMS and beyond!

Score 7 out of 10
Vetted Review
Verified User
Review Source
iCIMS is currently being Managed by the Salaried Recruiter, in the field, for KIK's Custom Division. Each Divisional site HR Manager, along with some HR Generalists have access to the site to open reqs and route them through the approval process. Opearation Managers, along with the SLT, to include the President, have access to the site to approve or reject requistions. All individuals applying for any position at KIK is required to apply online through our KIK portal, which is linked to our iCIMS program.
  • It's a great controlled environment for routing approvals of reqs.
  • It's really nice how iCIMS works with the recruiting boards to have the one place to view all the resumes for the positions.
  • The system is very intuitive as far as where information is located and very easy to use.
  • From my experience a year ago, I would like to see more indepth, easier to use reporting functionality.
  • As intuitive as iCIMS is, I feel as if there are a lots of steps to get from point A to point B. I feel like there's a lot of clicking to get from the req, to the position, to the applicants that applied and then to the actual applicants. Loading, loading, and more loading.
I think that depends on the industry or even the company that you are working. For instance, at high end, big box company or companies that I've worked for in the past, I do not believe that iCIMS is robust enough to manage the amount of resumes along with the efficiency needed. I've worked with software where everything seemed to be on the same page, or just one or two clicks away, so much more accessible than iCIMS. Now, for KIK, the company I work at now, I'd really like to not have to click into another screen as much, or click as much, but for the overall functionality of iCIMS... it works well for our smaller company. It manages the amounts of resumes, pre-qualifies candidates, and controls approvals/rejects well, and gathers important HR information necessary.
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Anonymous | TrustRadius Reviewer
February 25, 2015


Score 6 out of 10
Vetted Review
Verified User
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Icims is our current ATS. This system is used across the country by our recruiting team and hiring managers.
  • Overall, it is pretty self explanatory. Which makes it easier when you have users across the country, beginners to advanced. Moving the candidate from one "bin" to another does make sense. You can move candidates individually or in groups, which speeds your time.
  • The communicating piece - creating and editing templates to use in mass emails is easy.
  • The ability to create specific job related questions for each individual position is helpful.
  • The search capabilities needs some work. It is not user friendly at all. You want to be able to "pipeline" and this system hasn't developed something that makes sense or is easy to navigate. This is there biggest area to work on.
Search capabilities! Depending on the size of the organization using this system, that may not be a huge factor. However, nationwide, large corporations, this could be a pain point.
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Anonymous | TrustRadius Reviewer
January 14, 2014

Adequate ATS

Score 5 out of 10
Vetted Review
Verified User
Review Source
iCims was used as an ATS at my previous company and used to track emails as well as keep candidates in process. It addressed the problem of organization of candidates and keeping track of them as well as information like resumes EEO's and correspondence.
  • it has customizable reports on your dashboard so you can prioritize what information is important to you
  • as long as the information is entered, it is visible in an organized and easy to read fashion
  • There are a lot of clicks to get to the page that you want
  • Sometimes setting up reports can be confusing and in turn missing information
Key questions to ask are what the reporting needs are, how heavily will you rely on iCims, I didn't use it to its full ability so I feel it could have provided much more information and metrics than I experienced.
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Feature Scorecard Summary

Job Requisition Management (31)
Company Website Posting (27)
Publish to Social Media (21)
Job Search Site Posting (26)
Customized Application Form (27)
Resume Management (30)
Duplicate Candidate Prevention (29)
Candidate Search (29)
Applicant Tracking (31)
Collaboration (30)
Task Creation and Delegation (23)
Email Templates (31)
User Permissions (28)
Notifications and Alerts (26)
Reporting (27)

About iCIMS

iCIMS' Talent Acquisition Software Suite helps organizations to leverage mobile, social, and video technologies to manage their entire talent-acquisition lifecycle. The single web-based application helps with building talent pools, recruitment-marketing automation, applicant screening, and onboarding.

Categories:  Applicant Tracking

iCIMS Screenshots

iCIMS Integrations

Namely, 1. Tracker (I9-E-Verify), 2. Peoplesoft (ERP), 3. ADP-HRB (HRIS), 4. Talentwise (Background Check), 5. Job Target (Job Board Posting)

iCIMS Competitors

Bullhorn ATS & CRM, CATS Applicant Tracking System, Jobvite, Oracle HCM Cloud, HiringBoss, Oracle Taleo, IBM Kenexa, SAP SuccessFactors


  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No

iCIMS Customer Size Distribution

Small Businesses (1-50 employees)
Mid-Size Companies (51-500 employees)
Enterprises (> 500 employees)

iCIMS Support Options

 Paid Version

iCIMS Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:28
Supported Languages: All