iCIMS Reviews

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125 Ratings
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Score 6.5 out of 100

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Reviews (1-25 of 53)

Michelle Sexton | TrustRadius Reviewer
February 26, 2020

iCIMS Talent Acquisition Software Suite - Not the best experience

Score 3 out of 10
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Likelihood to Recommend

iCIMS is well suited for reporting features since it is a very robust system, but it is sometimes overly complex and difficult to navigate throughout the system. It's difficult to see where your candidates are in the application process at first glance. It's also very complicated to add a candidate to the software if they did not apply directly. You have to attach each candidate to a specific "workflow" and it's overly complicated to get to the candidate's actual application.
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Risa Dubow | TrustRadius Reviewer
February 06, 2020

iCIMS Talent Acquisition Software Suite Streamlines Hiring Process.

Score 8 out of 10
Vetted Review
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Likelihood to Recommend

Well Suited
- Organizations or teams with multiple open positions
- Organizations without a dedicated talent acquisition staff member
- Hiring workflows that require lots of scheduling of candidates
- Organizations or teams that want to send emails as a form of communicating with candidates

Less Appropriate
- For hiring where most scheduling and followup happens via phone instead of email
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Anonymous | TrustRadius Reviewer
June 15, 2020

Don't bother with iCIMS

Score 1 out of 10
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Likelihood to Recommend

If you are a staffing firm, or if you deal with hard-to-find passive candidates, or if you don't want to spend hours trying to figure out how to do the simplest things, or if you hate wasting time building Excel spreadsheets to track candidates (not metrics) for your clients, FORGET iCIMS.
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Anonymous | TrustRadius Reviewer
March 10, 2020

The best for recruitment

Score 9 out of 10
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Likelihood to Recommend

iCIMS is well suited for an organization that has multiple locations, as it easily allows each location to find their needs but also allows other locations to look into what other locations are doing and help transfer candidates if they no longer need them. A small company would probably not benefit from iCIMS.
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Richard Crane | TrustRadius Reviewer
October 05, 2019

iCIMS saves a ton of time and helps me get the right candidates for the job

Score 10 out of 10
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Likelihood to Recommend

I've had job openings where I received 10 candidates, and some where I've received over 250. My opinion is that iCIMS is very helpful if you have candidate pools over 25, and especially if your company is under scrutiny with audits or outside governing bodies. iCIMS helps especially with transparency. If you're a small to medium sized company with an informal hiring process, iCIMS might be too much.
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Shreshthi Mehta, PMP®, PHR® | TrustRadius Reviewer
December 20, 2019

Talent management using iCIMS

Score 7 out of 10
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Likelihood to Recommend

We use different software for recruitment, performance management, benefits management, training, and other operations. Though data flows to and from each system there is a lag in accessing it. ICIMS is a great tool and serves our recruiting needs perfectly. But, I would lean towards one system that manages all HR operations. It is easier to train employees with that approach. Employees also have to maintain lesser system accounts and remember fewer passwords.
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Angie Pearson | TrustRadius Reviewer
August 16, 2019

iCIMS - cutting edge system for your recruitment needs

Score 8 out of 10
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Likelihood to Recommend

iCIMS is a great platform for organizations of all sizes. Each organization may choose to utilize it simply or extensively - it has that flexibility. iCIMS is great about listening to their customers and incorporating feedback into upcoming releases. Many of our questions have turned into a new feature/enhancement within a release that year. Releases are completed typically twice per year. The education and resources available prior to the release and overall support after the release are great too.
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Anonymous | TrustRadius Reviewer
December 13, 2019

Unless you a large, enterprise client, iCIMS isn't for you

Score 3 out of 10
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Likelihood to Recommend

If you were a very large (10,000+ employees) and have to scale, both globally and financially, iCIMS will make time for you. If you are also looking for a technology where it works right out of the box and needs a little customization, iCIMS is a great resource.
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Anonymous | TrustRadius Reviewer
October 09, 2019

Great solution for organizations hiring at scale!

Score 7 out of 10
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Likelihood to Recommend

I would absolutely recommend the software to anyone hiring at scale. If the volume of your hiring is beyond the power of the human brain to manage, this is essential software. For organizations only hiring a handful of roles at a given time, there may be more affordable/straightforward software that would do the job just as well.
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Anonymous | TrustRadius Reviewer
September 18, 2019

iCIMS - Good for Candidate Triage, Bad for Notifications, Email, and Mobile Access.

Score 4 out of 10
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Likelihood to Recommend

iCIMS excels when triaging numerous applicants for a single job. It is very easy to quickly scan through multiple applicants and flag them for further follow up or reject them based on your personal criteria. Unfortunately, iCIMS is mediocre, at best, when it comes to the actual follow-up process with these candidates as the built-in email functionality is clunky and error prone.
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Anonymous | TrustRadius Reviewer
March 05, 2019

Medium-sized company review of iCIMS Talent Acquisition Software Suite

Score 8 out of 10
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Likelihood to Recommend

ICIMS Talent Acquisition Software Suite is well suited for a small to medium sized company. It was easy for our managers to learn the basics of the software. They could easily navigate through candidates who applied to our job positions. I would not recommend it for larger companies who rely heavily on reporting. If you run into issues, it's also hard to reach a representative immediately.
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Anonymous | TrustRadius Reviewer
February 07, 2019

iCIMS is a solid ATS but, make sure you are thorough and ask a lot of questions.

Score 7 out of 10
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Likelihood to Recommend

iCIMS is a solid choice for lager enterprise-level organizations that want a very comprehensive ATS and it is priced accordingly. There is a discount for a multi-year deal. If you are a smaller organization that won't use the full functionality of a system like iCIMS there are other options to explore.
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Bruce Wilson | TrustRadius Reviewer
July 18, 2018

Best fit for a growing company

Score 8 out of 10
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Likelihood to Recommend

  • Gives you great reports, charts for real-time status of your recruiting processes.
  • Highly customize-able structure to allow for unlimited variety of application, screening, and onboarding processes.
  • Not user-friendly to non-database oriented people ... not always obvious where to navigate, how to use features.
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Anonymous | TrustRadius Reviewer
November 19, 2018

iCIMS - Recommended for Your Applicant Tracking Needs

Score 8 out of 10
Vetted Review
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Likelihood to Recommend

iCIMS is worth the investment for a large corporation. I wouldn't necessarily recommend it for smaller companies. It does well if you expect a high applicant flow for every role. It may not be worth the money if you only hire one or two people per year. Definitely consider the ROI when you consider this product.
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Anonymous | TrustRadius Reviewer
September 07, 2018

Would NOT recommend.

Score 1 out of 10
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Likelihood to Recommend

The company representatives have proven to be deceptive as it relates to the contract. Told one thing when I signed the contract and another when I attempted to end it. Unbelievable. The account managers change every 3 months. No continuity in staffing. Not a good experience. Would not recommend to an enemy.
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Carey Wilson | TrustRadius Reviewer
December 22, 2017

iCIMS Platform Review from an Enterprise-Client Perspective

Score 8 out of 10
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Likelihood to Recommend

iCIMS is a powerful ATS which I think would work well for organizations of any size without multiple business verticals. Having multiple entities under one umbrella (or multiple umbrellas!) creates complexity in processes and requirements which can be difficult to reconcile in any system, particularly one without robust conditional logic. I wouldn't recommend iCIMS for a complex organization but I would advise that they make the initial discovery and design of their platform a high priority and take the opportunity to align processes as much as possible ahead of implementation. For a relatively straight-forward organization, it's a no-brainer - iCIMS all the way.
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Emily Tennant | TrustRadius Reviewer
April 15, 2018

Worth it to learn it...it can do anything

Score 8 out of 10
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Likelihood to Recommend

Great when you can train from the ground up. It's a beast. It takes some time to learn. If you have the resources to really have your team utilize all of the things it can do, you'll love it. If you're hoping for an overnight solution, this isn't the one for you.
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Sarah Greenberg | TrustRadius Reviewer
February 16, 2016

Take back control over your hiring process

Score 5 out of 10
Vetted Review
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Likelihood to Recommend

It's well suited for our corporate hires - our field hires are a bit too large to incorporate into the system, as that many resumes in buckets seems to get a bit clogged up. I also think integration with "turning on" job board scraping could be easier, but I know our team has elected not to take advantage of this piece.
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Scott Chase, SPHR | TrustRadius Reviewer
October 07, 2015

iCIMS ATS review from a 19 year veteran

Score 9 out of 10
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Likelihood to Recommend

If you are a smail and mid market customer then the lower overall cost of iCIMS would work great with any budget. For larger customers looking for a great ATS iCIMS will work just fine and iCIMS and is moving quickly to compete with the "traditional" large enterprise ATS systems.
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Kori Clemmer, SPHR, CCP | TrustRadius Reviewer
December 23, 2015

iCIMS is the best ATS on the market

Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Ask about customer service, configuration, reporting, candidate management and social media. iCIMS excels in all of these areas. The system is very flexible so you will need to know your process very well to ask the questions that will best server your organization and recruitment team. So, the more you do your homework, the better selection you will make.
Read Kori Clemmer, SPHR, CCP's full review
Jennifer Millman | TrustRadius Reviewer
February 27, 2015

Why iCIMS is the best ATS on the market

Score 10 out of 10
Vetted Review
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Likelihood to Recommend

I have worked on a team of 30-50 people using the same iCIMS solution in an enterprise organization, and I have worked as the sole person using iCIMS in a small organization, and I loved it in both cases. iCIMS is extremely versatile and would work for any organization of any size. It can scale for a big organization, and it is super easy and simple to use with great support for a single user in a small organization. I recommend, as with any technology solution, that the users take accountability to fully learn the tool and optimize the full capabilities of the tool. Attend webinars, ask questions. Don't just complain about something you don't like about the tool - ask if it can be changed. It probably can be.
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Feature Scorecard Summary

Job Requisition Management (31)
8.0
Company Website Posting (27)
8.0
Publish to Social Media (21)
6.1
Job Search Site Posting (26)
7.2
Customized Application Form (27)
7.7
Resume Management (30)
7.8
Duplicate Candidate Prevention (29)
6.1
Candidate Search (29)
7.2
Applicant Tracking (31)
7.7
Collaboration (30)
6.2
Task Creation and Delegation (23)
6.1
Email Templates (31)
6.8
User Permissions (28)
7.2
Notifications and Alerts (26)
5.5
Reporting (27)
5.4

About iCIMS

iCIMS' Talent Acquisition Software Suite helps organizations to leverage mobile, social, and video technologies to manage their entire talent-acquisition lifecycle. The single web-based application helps with building talent pools, recruitment-marketing automation, applicant screening, and onboarding.

Categories:  Applicant Tracking

iCIMS Screenshots

iCIMS Integrations

Namely, 1. Tracker (I9-E-Verify), 2. Peoplesoft (ERP), 3. ADP-HRB (HRIS), 4. Talentwise (Background Check), 5. Job Target (Job Board Posting)

iCIMS Competitors

Bullhorn ATS & CRM, CATS Applicant Tracking System, Jobvite, Oracle HCM Cloud, HiringBoss, Oracle Taleo, IBM Kenexa, SAP SuccessFactors

Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No

iCIMS Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
17%
Mid-Size Companies (51-500 employees)
40%
Enterprises (> 500 employees)
43%

iCIMS Support Options

 Paid Version
Phone
Email
FAQ/Knowledgebase

iCIMS Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:28
Supported Languages: All