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iCIMS

iCIMS

Overview

What is iCIMS?

iCIMS is a web-based applicant tracking system (ATS). The tool's talent recruiting and management functions include features like social recruiting, talent sourcing, offer management, and onboarding. The programs are centralized on iCIMS’s UNIFi platform and are scaled for mid-sized to…

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Recent Reviews

TrustRadius Insights

iCIMS Talent Cloud has proven to be a versatile and efficient tool for managing various aspects of talent acquisition. Users have found …
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iCIMS - Great ATS for Large Orgs

8 out of 10
July 26, 2022
We utilized iCIMS Talent Cloud for our entire Applicant Tracking and offer letter process. This allowed us to manage multiple job reqs at …
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iCIMS Review

9 out of 10
March 29, 2022
Incentivized
We use iCIMS Talent Cloud as a recruiting ATS and retention matrix tool. We use it on both external and internal placements. iCIMS Talent …
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Intern

8 out of 10
December 21, 2021
Incentivized
iCIMS assists in our hiring of employees. From recruiting to onboarding, the platform helps keep track of the process each applicant has …
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iCIMS is A-Okay!

9 out of 10
November 13, 2021
Incentivized
The iCIMS Talent Cloud is used posting job positions and sourcing candidates. Running weekly metric reports. The system is used by the HR …
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iCIMS Review

4 out of 10
September 27, 2021
Incentivized
We are using iCIMS for the recruitment processes across the whole company. Our recruiters and managers are using it to find suitable …
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Streamlined recruiting

7 out of 10
September 09, 2021
Incentivized
iCIMS Talent Cloud was being used as our ATS system company wide. It provided a far more robust recruiting solution than the one with our …
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iCIMS is as expected

6 out of 10
June 30, 2021
Incentivized
We use ICIMS globally as our recruitment platform. It addresses global issues with recruitment and allows for advertisement on multiple …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 15 features
  • Applicant Tracking (122)
    9.5
    95%
  • Candidate Search (121)
    9.2
    92%
  • Job Requisition Management (123)
    8.8
    88%
  • Email Templates (122)
    8.7
    87%
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Pricing

View all pricing

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.getapp.com/hr-employee…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $1,700 per month
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Features

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8.3
Avg 8.0
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Product Details

What is iCIMS?

The iCIMS Talent Cloud is a unified recruitment platform that aims to empower users at every stage of the talent continuum, allowing them to attract, engage, hire and advance the world’s best talent. With it, the vendor states users can build thriving, diverse teams at scale, align hiring needs with business needs, and meet the challenges of tomorrow with an agile, AI-powered platform designed to provide everything needed to build a winning workforce.

iCIMS Talent Cloud Applications:

  • iCIMS ATS - makes managing, automating and streamlining your hiring workflows a breeze.
  • Career Site - A site that includes a personalized, AI-powered job search experience that helps them find best-fit roles quickly, while helping organizations to fill jobs faster.
  • iCIMS CRM - A candidate relationship management solution used to reach candidates by text or email campaign. Additionally the CRM can offer recruiters strong candidate recommendations based on the jobs available, and automatically track candidate engagement to prioritize those who are most interested. Talent is engaged with relevant content using dynamic email campaigns that send automated follow-up emails based on candidate actions.
  • Digital Assistant - Guides job seekers through the compnay culture and the application process. The bot can support candidates in 20 different languages, helping to create a diverse environment globally. The digital assistant can be used on communication platforms like SMS, WhatsApp, web chat and FB Messenger.
  • Employee Onboarding - Simplifies employee onboarding with automated processes that maximize engagement and accelerate productivity. The cloud-based onboarding software is built for both commercial and large, global employers.
  • iCIMS Marketing Automation - Automates and personalizes entire candidate journeys based on their unique behaviors.
  • iCIMS Opportunity Marketplace - This application aims to go beyond opportunity identification to power opportunity inspiration, helping TA pros and hiring teams proactively engage and advance internal talent.
  • SkillSurvey - acquired by iCIMS in late 2022, the solution automates the collection and analysis of feedback from references and employees to make data-driven decisions with confidence.


iCIMS Screenshots

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iCIMS Video

iCIMS Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported Countries200
Supported LanguagesAll

Frequently Asked Questions

iCIMS is a web-based applicant tracking system (ATS). The tool's talent recruiting and management functions include features like social recruiting, talent sourcing, offer management, and onboarding. The programs are centralized on iCIMS’s UNIFi platform and are scaled for mid-sized to enterprise businesses.

iCIMS starts at $1700.

Bullhorn ATS & CRM, CATS Applicant Tracking System, and Jobvite are common alternatives for iCIMS.

Reviewers rate Collaboration highest, with a score of 9.7.

The most common users of iCIMS are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(374)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

iCIMS Talent Cloud has proven to be a versatile and efficient tool for managing various aspects of talent acquisition. Users have found that the software allows for convenient management of requisitions and candidate activity in one platform, leading to a streamlined process. They have praised its ability to easily access candidate information, eliminating the need for shared Dropbox folders. This has made it easier to track and organize candidates, resulting in a more efficient recruitment process.

Integration with third-party vendors has also been a valuable feature, as it streamlines HR processes and creates a more efficient workflow. The software has been utilized in scientific professional services for tasks such as robust resume review, candidate and opening tracking, and onboarding. Additionally, users have found the Candidate Relationship Management feature to be useful in connecting with talent pools and gaining a better understanding of candidates.

The iCIMS Text Engagement feature has transformed recruiter-candidate engagement by allowing recruiters to send text messages to potential recruits, send interview invitations, and keep candidates engaged during the onboarding process. It has accelerated hiring processes and improved communication with candidates.

Overall, iCIMS Talent Cloud is used by organizations across various industries to attract, track, and onboard new talent effectively. It provides customization options for different business segments and offers a centralized space for applicant tracking. The software helps make recruitment advertising more effective and ensures a positive candidate experience while improving productivity and time management within talent acquisition departments.

User-Friendly Interface: Many users have expressed their satisfaction with the upgraded interface of iCIMS Talent Cloud, stating that it is highly user-friendly and intuitive. They appreciate how easy it is to navigate the platform, resulting in improved efficiency and time-saving due to a reduction in clicks required for reviewing and rating incoming applications and resumes.

Streamlined Job Posting: The streamlined job posting and advertising capabilities of iCIMS Talent Cloud have received praise from a significant number of users. They find it effortless to post job openings and advertise them on social media platforms, allowing them to reach a wider talent pool and attract qualified candidates more effectively.

Convenient Communication with Candidates: Users value the convenience of being able to email past candidates directly through the iCIMS Talent Cloud platform. This feature has enabled users to maintain communication with potential talent, ensuring ongoing engagement, and facilitating their recruitment efforts by developing a reliable source of candidates from a growing pool.

Inaccurate Data Integration: Several users have mentioned the need for better data quality and integration with other HR systems. They have expressed frustration with the complexity of setting up auto-launch actions and the lack of control in workflow configuration. Some reviewers also reported difficulties with integrating iCIMS Talent Cloud with other software or departments, describing it as painful and lengthy.

Lack of Intuitiveness in User Interface: Many users have found the user interface of iCIMS Talent Cloud to be clunky and not as intuitive as other ATS software. They described it as old-school, requiring extensive searching to make system changes, and needing improvement in terms of aesthetics and user-friendliness. Reviewers also pointed out that the layout could be improved to show more candidates at one time without switching pages.

Poor Customer Support: Users have expressed dissatisfaction with the customer service provided by iCIMS, stating that not all members of the team share a customer service-centric attitude. They have reported slow response times from customer support, long wait times on phone calls, and delays in receiving responses for tickets submitted online or through email. Additionally, some users have experienced high turnover of customer support personnel, leading to inconsistent support and decreasing their overall satisfaction with the software.

Based on the user reviews, users recommend the following for TextRecruit and iCIMS:

  • Evaluate current tools and processes before selecting TextRecruit or iCIMS. This ensures that the chosen software aligns with the company's existing workflow and requirements.

  • Improve consistency among customer service representatives and make resume uploading more intuitive. This would enhance the overall user experience and streamline the recruitment process.

  • Consider affordability and alternatives. The price hike for TextRecruit raised concerns among users, especially for smaller companies. They recommend exploring other platforms if affordability is a primary concern. iCIMS, on the other hand, is recommended for mid-sized and large companies if it fits within their budget.

Overall, users emphasize the importance of thorough evaluation, improving user experience, and considering affordability when choosing between TextRecruit and iCIMS.

Attribute Ratings

Reviews

(26-50 of 147)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
We have recently launched iCIMS as our new ATS and it is working well, but we've had some challenges with coordination of the various integrations and implementations we are working through. It feels like a lot of disparate pieces and we lost two of our key account people mid-way. The reporting is very robust but very confusing, and the training offered is too general. Overall, great system but feels like they are growing too fast.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use iCIMS Talent Cloud for our whole recruitment process. We have about 8,000 current employees at our hospitals all over the country. Our recruiters have full access and use iCims for recruiting, posting jobs, sourcing, and scheduling interviews. The HR directors on-site use the system for sending offers, background checks, and onboarding paperwork. We use most of the iCIMS Talent Cloud functions and enjoy the templates and ability to customize the dashboards and iCIMS Talent Cloud experience as a whole. The one way we do not use iCIMS Talent Cloud is by letting Hiring Managers have access to the system to review candidates and schedule through this system. It helps get everything centralized and is great for the volume of candidates we encounter.
Score 10 out of 10
Vetted Review
Verified User
We utilize the many features of iCIMS to attract, pre-board and hire all new employees enterprise wide. The integrations provided by iCIMS to our payroll, content management, IT account provisioning, I9 and many other applications and processes is invaluable. iCIMS has allowed us to fully automate many processes that were previously manual. We've been able to move away from paper and to a fully digital environment. iCIMS made our most recent move to working fully remote a very smooth process.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use iCIMS Talent Cloud as our applicant tracking system for our Talent Acquisition team. Within the last two years, we have set up a feed of new hire information to be sent to our HRIS system, ADP. This feed helps eliminate paperwork that needs to be filled out in order to get a new hire in the system. Only our TA team within HR uses the system. We do not have managers set up in the system at this time.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
iCIMS helps us to stay on top of all our company's recruitment needs. We have shortened our time to hire by using iCIMS not only for recruiting but by quickly providing feedback from our field hiring managers directly in iCIMS. This allows us to get direct feedback on interviews that allows us to more closely align with the hiring manager's needs.
Mike Flores | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
iCIMS Talent Acquisition Software Suite is being used across our entire Hospice Division. It houses all of our current open positions and supports 400+ branch offices as well as our corporate office in North Carolina.
Chantelle Painter | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
iCIMS Talent Cloud is our applicant tracking system used by all hiring managers across all banners and divisions across Canada. It allows us to review, post, and approve job requirements within our business. It allows us to communicate our job postings via the internet and facilitates our communication of job fairs and initiatives both via social media as well as via campaigns. We also use it for our interview and screening processes.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Used across the whole organization. Recruiters track their candidates against requisitions that are created by hiring managers. The business problem addressed by using iCIMS is that the organization is able to build its own source of candidates, track all requisitions to make sure that positions are filled in a timely manner, and provides overall assessment of the growth of the organization.
Vicki Floyd | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our entire organization is using the iCIMS Recruit product. Every single person in our organization uses the product in various ways. Prior to using iCIMS, all of our processes were completed manually, which was extremely time intensive. Additionally, we had no way to allow our job candidates to create a static profile (account) and only update when necessary; our candidates had to completely fill out all of their information again when they applied for another position. Our clients love being able to access candidates' information at their convenience; we used to have to create a shared Dropbox folder for this purpose.
May 06, 2021

iCIMS - Easy ATS

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We currently have iCIMS Recruit and iCIMS pre-board. The talent acquisition team uses iCIMS Talent Cloud as the ATS for Tantus - posting job desriptions on the internal and external career portal, track candidates though the process, track metrics for the recruiting team. Hiring managers have access to review put Job Descriptions in [and] review candidates or look at where the candidates are in the process. We incorporated this with HR to help pre-boarding the candidates as well. (created iforms; and new hire paperwork).
Allison Riley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Our entire organization uses the Talent Cloud to some extent, some more heavily than others. All Hiring Managers access our platform to create and submit jobs and offers in iCIMS Recruit/Applicant Tracking. All employees also have access to an internal portal to apply for new positions. The most recent business problem we have been able to address is new legislation requiring us to post specific compensation details for our positions. We have different rates of pay in different locations so with our configurations, the Conditional Field Logic function helped us a lot and iCIMS Technical Support dedicated much of their time to helping us understand it. iCIMS Preboard houses all of our Onboarding documents as iForms, we like that these can be searchable for reporting purposes. Not to mention this has saved a lot of paper. As a User Administrator I have also found that audit trails, email tracking etc. and other ways that iCIMS captures user actions are trustworthy and helpful for troubleshooting. Finally the Candidate Relationship Management helps us connect via talent pools and develop a better understanding of who our candidates are. iCIMS Text Engagement has accelerated not only our hiring processes but also transformed how our Recruiters engage with candidates.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use iCIMS across the whole company. It is our only ATS where all aspects of the hiring process are managed. From creating a pipeline and reviewing applicants, scheduling interviews, and hiring new associates - iCIMS addresses all of our recruiting needs.
November 18, 2020

iCIMS gets it done!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use iCIMS as our applicant tracking system. It is a solid system. I like the distribution and the external sites they push my jobs out to. We get a lot of reach and that comes standard. That is very important to us.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
iCIMS is used as our Applicant Tracking system. We post open jobs to our career board through iCIMS and complete preboarding and onboarding paperwork through the system. iCIMS addresses both recruitment and onboarding solutions for our organization. iCIMS is specifically being used by our HR department, however we would like to see our hiring leaders become more involved with the system to allow them to access resumes and have more direct involvement when hiring for their teams.
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