iCIMS Reviews & Ratings 2025

Q: What are iCIMS's top competitors?

Bullhorn ATS & CRM , CATS Applicant Tracking System , and Jobvite are common alternatives for iCIMS.

Starting at $1,700 per month

Overview

What is iCIMS?

iCIMS is a web-based applicant tracking system (ATS). The tool's talent recruiting and management functions include features like social recruiting, talent sourcing, offer management, and onboarding. The programs are centralized on iCIMS’s UNIFi platform and are scaled for mid-sized to…

Scalable and easily integrates with other core HR systems on the market.

Rating: 9 out of 10

September 20, 2021

IncentivizedVetted ReviewVerified User

We use iCIMS for applicants to create their profile and enter all their info including but not limited to: name, DOB, address, gender, total work experience in years, companie...

Naveen Gagadam

Analyst - Information Technology

Oracle E-Business Suite Technical/Functional Analyst

Select Medical

10 years of experience

TextRecruit is the BEST product for candidate engagement.

Rating: 9 out of 10

June 30, 2021

IncentivizedVetted ReviewVerified User

I use iCIMS Talent Cloud to send text messages to possible recruits whose resumes I found/purchased from a third party. I use it to send interview invitations to the confirmed...

Robert Lawless

Manager - Human Resources

Recruiting & Hiring Coordinator

The Herndon Agency

1 year of experience

Still not sure if it's the best fit for us.

Rating: 7 out of 10

June 24, 2021

IncentivizedVetted ReviewVerified User

iCIMS Talent Cloud is used across our entire organization for 20 locations. We have between 350-450 open positions at any given time, so it allows us to manage requisitions an...

Jenna Fletcher

Manager - Human Resources

Corporate Manager of Recruiting & Onboarding

Ohio Living

2 years of experience

iCIMS - Great Applicant Tracking System

Rating: 10 out of 10

June 24, 2021

IncentivizedVetted ReviewVerified User

We use iCIMS Talent Cloud across the whole organization as a way to attract and market talent, track candidate workflow, communicate with candidates, onboard new talent, produ...

Jennifer Daigneau

Director - Human Resources

Director of Talent Acquisition & Onboarding

Dana-Farber Cancer Institute

5 years of experience

Loving it! Just need a little help

Rating: 9 out of 10

June 15, 2021

IncentivizedVetted ReviewVerified User

We are using the recruiting side throughout the whole company. The only issue we currently have is the turnaround for the help desk tickets we submit.

Maria Holen

Director - Human Resources

Benefits & HRIS Director

Sage Hospitality Group

1 year of experience

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Pricing

View all pricing

Entry-level set up fee?

No setup fee

For the latest information on pricing, visithttps://www.getapp.com/hr-employee…

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Starting price (does not include set up fee)

$1,700 per month

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Features

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8.4

Avg 7.9

8.8
Job Requisition Management
(123) Ratings
Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily
9.6
Company Website Posting
(117) Ratings
Software allows postings to be displayed on the company website
7.5
Publish to Social Media
(103) Ratings
Software provides ability to publish postings to social media sites
9.4
Job Search Site Posting
(108) Ratings
Software provides ability to publish postings to top job search sites
7.2
Customized Application Form
(111) Ratings
Application form for applicants allowing capture of required information
9.2
Resume Management
(120) Ratings
Software allows resumes to be uploaded in bulk, and for contact information to be parsed
5.2
Duplicate Candidate Prevention
(114) Ratings
Duplicate candidate prevention prevents candidates already in the system from being added
9.4
Candidate Search
(121) Ratings
Search capabilities allows candidates with certain attributes to be located
9.6
Applicant Tracking
(122) Ratings
Applicant tracking allows recruiters to assign applicants to various stages so others can see status at a glance
9.7
Collaboration
(110) Ratings
Collaboration capabilities provide the ability to share notes and evaluations
7.1
Task Creation and Delegation
(93) Ratings
Task creation is the ability to create recruitment process tasks and assign them to others
8.8
Email Templates
(122) Ratings
Software allows creation of standard email templates for communication with candidates
9.3
User Permissions
(120) Ratings
User permissions allow you to decide which information is viewable or editable by others
7.5
Notifications and Alerts
(108) Ratings
Notifications and reminders inform you of tasks to be completed
7.3
Reporting
(121) Ratings
Standard reports on key recruiting metrics such as time-to-fill

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Product Details

About
Integrations
Competitors
Tech Details
FAQs

What is iCIMS?

The iCIMS Talent Cloud is a unified recruitment platform that aims to empower users at every stage of the talent continuum, allowing them to attract, engage, hire and advance the world’s best talent. With it, the vendor states users can build thriving, diverse teams at scale, align hiring needs with business needs, and meet the challenges of tomorrow with an agile, AI-powered platform designed to provide everything needed to build a winning workforce.

iCIMS Talent Cloud Applications:

iCIMS ATS - makes managing, automating and streamlining your hiring workflows a breeze.
Career Site - A site that includes a personalized, AI-powered job search experience that helps them find best-fit roles quickly, while helping organizations to fill jobs faster.
iCIMS CRM - A candidate relationship management solution used to reach candidates by text or email campaign. Additionally the CRM can offer recruiters strong candidate recommendations based on the jobs available, and automatically track candidate engagement to prioritize those who are most interested. Talent is engaged with relevant content using dynamic email campaigns that send automated follow-up emails based on candidate actions.
Digital Assistant - Guides job seekers through the compnay culture and the application process. The bot can support candidates in 20 different languages, helping to create a diverse environment globally. The digital assistant can be used on communication platforms like SMS, WhatsApp, web chat and FB Messenger.
Employee Onboarding - Simplifies employee onboarding with automated processes that maximize engagement and accelerate productivity. The cloud-based onboarding software is built for both commercial and large, global employers.
iCIMS Marketing Automation - Automates and personalizes entire candidate journeys based on their unique behaviors.
iCIMS Opportunity Marketplace - This application aims to go beyond opportunity identification to power opportunity inspiration, helping TA pros and hiring teams proactively engage and advance internal talent.
SkillSurvey - acquired by iCIMS in late 2022, the solution automates the collection and analysis of feedback from references and employees to make data-driven decisions with confidence.

iCIMS Screenshots

iCIMS Video

iCIMS Integrations

iCIMS Competitors

iCIMS Technical Details

Deployment Types	Software as a Service (SaaS), Cloud, or Web-Based
Operating Systems	Unspecified
Mobile Application	No
Supported Countries	200
Supported Languages	All

Frequently Asked Questions

iCIMS starts at $1700.

Bullhorn ATS & CRM, CATS Applicant Tracking System, and Jobvite are common alternatives for iCIMS.

Reviewers rate Collaboration highest, with a score of 9.7.

The most common users of iCIMS are from Enterprises (1,001+ employees).

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Comparisons

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Reviews and Ratings

(387)

Reviews

(1-5 of 90)

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iCims - Best in Class

Rating: 9 out of 10

January 17, 2014

Edward Ryabovsky

Recruiter

Verizon (Information Technology and Services, 10,001+ employees)

Vetted Review

Verified User

3 years of experience

Use Cases and Deployment Scope

iCims is one of the best ATS platforms on the market today. The dashboard GUI interface is completely user friendly and extremely easy to navigate through. One of the best features is that it can be fully customized to fit the needs of the client with full integrated support and exceptional customer service. The integration of an API to transfer data from the ATS to the HRIS (currently PeopleSoft) is also a great feature. Reporting functionality is top notch that s fully customizable with detailed metrics. Some other features include iforms that can be used for prescreening applicants, social media integration (LinkedIn), and job posting options that are integrated with highly visible resume database portals. iCims has a very strong brand, presence, and longevity in the recruiting space which minimizes financial investment risk in a product that may be shelved or acquired.

Overall, iCims solves many HR recruiting objectives in addition to providing a very positive front end candidate experience during the application process (the application process is faster and shorter based on social media integration). I would highly recommend iCims as a "best in class" solution for any organization.

Pros

Great social media integration
Comprehensive scalability depending on needs
Applicant disposition is straight forward and compliant
Great reporting
Enhanced visuals on analytic data

Cons

Creating a central iCims profile where an applicant can use and apply to any organization using iCims with a click of a button

Likelihood to Recommend

Video tutorials on the iCims portal for training recruiters

iCIMS - an excellent solution with strong capabilities

Rating: 8 out of 10

January 17, 2014

Leigh Estrada (Gagnon), SPHR

Senior Manager, Global Talent Acquisition

Agile-1 (Semiconductors, 1001-5000 employees)

Vetted Review

Verified User

3 years of experience

Use Cases and Deployment Scope

iCIMS is used globally to track requisitions. Hiring Managers have access to the system to review requisitions and candidates. Approval workflows are used for both jobs and offers. The onboarding system is used in North America for new hire paperwork.

Pros

The interface is user-friendly. After implementation we had many comments from hiring managers and recruiters that the system was very intuitive. They found it easier to use than our previous system.
From the system administrator level, iCIMS is easy to configure. It was great to have the ability to customize dashboards for the different user groups (Hiring Managers, Recruiters, HR Managers).
iCIMS global capabilities were one of our deciding factors. The system supports resumes in local language and allows for custom message creation. This was critical for us as we needed a system to support Dutch, Czech, Japanese, and Chinese.
Great ability to take bulk actions for candidates. Both in terms of submitting resumes to the systems, updating source of hires, submitting to a job, and updating applicant status.
Very easy to set-up reports and extract data. You can also create reports and save to the dashboards for different user groups. I found this a great way to ensure that we were all reporting information in a consistent format.

Cons

It would be great to have the ability to bulk approve and bulk print forms in the onboarding portal.
I would like to see a social share widget in the recruiter portal for ease of use. There are social share options on the job portals if you choose that configuration.
Ability for system administrator to create iForms rather than going through support.
Recruiters should have the ability to create folders to share information within the platform.

Likelihood to Recommend

I found iCIMS to have great functionality and capabilities for the price. It is a good value. The customer service is good. You will have to describe your problem or concern very specifically and provide screenshots/examples whenever possible. I did sometimes have to escalate beyond the initial rep, but always had my problem resolved.

User review

Rating: 10 out of 10

Incentivized

November 17, 2020

Danyell Howell

Regional Healthcare Recruiter

Seasons Hospice & Palliative Care (Hospital & Health Care, 1001-5000 employees)

Vetted Review

Verified User

3 years of experience

View profile

Use Cases and Deployment Scope

We primarily use iCIMS Talent Cloud in our HR department specifically recruitment. As a recruiter in our organization, I find iCIMS to be a tremendous improvement over other ATS that I have used in the past. I like that it is very intuitive and multiple ways to access needed information. I would definitely recommend to any HR recruitment team.

Pros

Uploading resumes easy.
Input interview responses directly into the candidate profile.
Easy to run reports.
Easy to access talent.

Cons

Better CRM but I understand that is coming.

Likelihood to Recommend

I really feel that this is the best ATS that I have used as a recruiting professional with 20+ years of industry experience.

Objective iCIMS Review From a Past User

Rating: 5 out of 10

Incentivized

February 20, 2015

Ryan Winthrop, MA, PHR

Senior Recruiting Coordinator

Acquirent LLC (Staffing and Recruiting, 51-200 employees)

Vetted Review

Verified User

2 years of experience

Use Cases and Deployment Scope

We are no longer using iCIMS. We switched to a new ATS approximately 6 months ago. Before the switch, we used iCIMS for roughly over 2 years. We only used iCIMS in the recruiting department as our ATS. It solved the full cycle recruiting function at my organization.

Pros

iCIMS can provide extremely in-depth workflow stages to move candidates through to ensure real-time, accurate depiction of where candidates stand in the recruiting process.
iCIMS has the capability of providing customized, detailed reports based on client needs.
Communication with candidates through iCIMS is very detailed and user friendly. Building email templates and automating these functions is user friendly.

Cons

Visually, iCIMS is not appealing. It is overbearing at times with the dashboard. It is not the most streamlined display where the user has to go through various tabs and drop downs.
It functions less as a new aged, innovative ATS/CRM and more as a older system. I know their mobile capabilities are increasing but it is behind the times.
It is not a great function of engaging individuals once the move from candidate to employee. The more innovative ATS are now functioning as both the ATS and HRMS/HRIS, in the same platform. I think limiting these capabilities and requiring the employer to buy three different systems for Recruit, Social, and HR will deter.

Likelihood to Recommend

How many recruiters do you have working out of the system? This would be great for more corporate, hierarchical organizations with multiple levels. It is not a good system for SMB market or startups where functionality, streamlined usability, and social recruiting/engaging employees is of high priority.