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CyberArk Workforce Identity

CyberArk Workforce Identity
Formerly Idaptive Next-Gen Access

Overview

What is CyberArk Workforce Identity?

CyberArk Identity is a SaaS-delivered suite of solutions designed to simplify identity and access management in enterprises. CyberArk Identity unifies Workforce Access and Identity Management solutions in a single offering. Workforce Access capabilities include single sign-on, multi-factor authentication, session security,…

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Recent Reviews

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Fast implementation: Users have found the implementation of Centrify's solution for federation with Azure/Office 365 to be significantly …
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Pricing

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What is CyberArk Workforce Identity?

CyberArk Identity is a SaaS-delivered suite of solutions designed to simplify identity and access management in enterprises. CyberArk Identity unifies Workforce Access and Identity Management solutions in a single offering. Workforce Access capabilities include single sign-on, multi-factor…

Entry-level set up fee?

  • $4 per user/per month
    Optional
For the latest information on pricing, visithttps://www.centrify.com/products/appli…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is CyberArk Workforce Identity?

CyberArk Identity is a SaaS-delivered suite of solutions designed to simplify identity and access management in enterprises. CyberArk Identity unifies Workforce Access and Identity Management solutions in a single offering. Workforce Access capabilities include single sign-on, multi-factor authentication, session security, and credential management. Identity Management capabilities include lifecycle management, identity orchestration, and identity governance. With CyberArk Identity, organizations can secure workforce access to applications, endpoints, and infrastructure and protect themselves from the leading cause of data breaches – compromised credentials.

CyberArk Identity is part of the CyberArk Identity Security Platform. Built for the dynamic enterprise, CyberArk Identity Security Platform secures access for any identity to any resource or environment from anywhere using any device.  The CyberArk Identity Security Platform enables operational efficiencies with a single admin portal, streamlines meeting compliance requirements with unified audit capabilities, and delivers Identity Security Intelligence for continuous identity threat detection and protection.

Workforce Access solutions:

  • CyberArk Single Sign-On (SSO) is a solution for one-click access to cloud, mobile, and legacy apps. CyberArk SSO enables a secure and frictionless sign-in experience for both internal and external users that adjusts based on risk.

  • CyberArk App Gateway is an add-on to the Single Sign-On solution that enables VPN-less access to legacy applications. It allows companies to set up per-application, per-user access to individual legacy applications hosted on-premises.

  • CyberArk Adaptive Multi-Factor Authentication (MFA) helps strengthen security and prevent attacks involving compromised credentials by requiring users to present multiple forms of evidence to gain access to your applications. CyberArk Adaptive MFA uses AI-powered behavioral analytics and contextual information to determine which authentication factors to apply to a particular user in a specific situation.

  • CyberArk Secure Web Sessions is a cloud-based service that enables organizations to monitor, record, and audit end-user activity within high-risk and high-value web applications. Security and compliance specialists can use Secure Web Sessions to search recorded sessions using free text input and quickly filter events by users, dates, and actions.

  • CyberArk Workforce Password Management is an enterprise-focused password manager providing a user-friendly solution to store business application credentials in a centralized vault and securely share them with other users in the organization.

Identity Management Services:

  • CyberArk Identity Lifecycle Management provides a way to route application access requests, create application accounts, manage entitlements for those accounts, and revoke access when necessary.

  • CyberArk Identity Flows is an identity orchestration solution that improves security, efficiency, and productivity by automating identity data and events. With Identity Flows, organizations can automate complex identity management workflows and synchronize identity data across diverse applications, directory stores, and repositories.

  • CyberArk Identity Compliance solution continuously discovers access, streamlines access certifications, and provides comprehensive identity analytics. Identity Compliance automates manually intensive, error-prone administrative processes, ensuring all workforce and privileged access rights are properly assigned and continually certified across enterprises.

CyberArk Workforce Identity Screenshots

Screenshot of Admin PortalScreenshot of Identity LoginScreenshot of SWS PortalScreenshot of UBA PortalScreenshot of User Portal

CyberArk Workforce Identity Videos

CyberArk Workforce Identity Competitors

CyberArk Workforce Identity Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesAmericas, Israel, UK, Canada, France, GMBH, Spain, Netherlands, Italia (Milan), Italia (Rome), Turkey, Australia, Asia Pacific, Japan, India, Denmark
Supported LanguagesArabic, German, English, Spanish, French, Italian, Japanese, Korean, Dutch, Portuguese, Brazil Portuguese, Russian, Serbian, Swedish, Thai, Vietnamese, Chinese, Simplified Chinese - Traditional

Frequently Asked Questions

The Okta Identity Cloud, OneLogin by One Identity, and PingOne from Ping Identity are common alternatives for CyberArk Workforce Identity.

Reviewers rate ID-Management Access Control and Account Provisioning and De-provisioning and ID Management Workflow Automation highest, with a score of 9.

The most common users of CyberArk Workforce Identity are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(73)

Attribute Ratings

Reviews

(1-4 of 4)
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October 30, 2019

A great Okta alternative

Score 8 out of 10
Vetted Review
Verified User
Incentivized
It's a great option for SSO in a larger size business. It's pretty easy to use and is intuitive.
  • Easy app management.
  • Easy deployment.
  • Intuitive to use.
  • No name recognition.
  • The re-enrollment options are clunky.
  • Push can be buggy sometimes.
This is a great option for those who can't use Okta. The functionality is pretty much the same. It's really easy to use and our user base of 1500 plus don't seem to have any issues with this option.
Identity Management (7)
82.85714285714286%
8.3
ID-Management Access Control
80%
8.0
ID Management Single-Sign On (SSO)
90%
9.0
Multi-Factor Authentication
90%
9.0
Password Management
80%
8.0
Account Provisioning and De-provisioning
90%
9.0
ID Management Workflow Automation
80%
8.0
ID Risk Management
70%
7.0
  • Competitive pricing.
  • Easy to deploy.
  • Easy to administer.
It's a more affordable option. That's the main reason why our team went with Centrify. From the admin side, its a really clean interface.
I've never needed to use the support service.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Idaptive is the secure access platform being used for access to certain production systems. This is being adopted over time by my project. The business problems it solves are resolving identity and access management issues over the enterprise systems and having a better way to record all actions on the production machine.
  • Identify.
  • Access management.
  • Audit.
  • Interface.
  • The complexity of the set-up.
Idaptive is well suited in situations where you have many people accessing a production system and need to control access and be able to prove audibility for compliance. It is less appropriate and unnecessary for smaller organizations.
Identity Management (7)
47.142857142857146%
4.7
ID-Management Access Control
80%
8.0
ID Management Single-Sign On (SSO)
N/A
N/A
Multi-Factor Authentication
N/A
N/A
Password Management
N/A
N/A
Account Provisioning and De-provisioning
80%
8.0
ID Management Workflow Automation
90%
9.0
ID Risk Management
80%
8.0
  • Reduced IAM expenses.
  • Higher confidence in security.
The support is relatively good because this is an enterprise software company. They try to get people to help you with their products as best as possible and have pretty decent support.
Aaron Mitchell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We first chose to use Centrify just as a federation alternative for ADFS for use with Office 365. It gives our users the same seamless SSO that they got from ADFS and it provides us with granular MFA and better security to meet the requirements of our company security policies. After implementing Centrify for federation, we found that we were able to replace several existing systems with what was already included with our Centrify subscription. We replaced BES, AirWatch, and Good with Centrify for our MDM solution; we of course replaced ADFS; we replaced SecureAuth for SAML assertions; and we are bout to replace DirSync with Centrify provisioning. This solution also became the default user portal for access to our web-based applications and hosted services, which simplified our users' access when away from our office.
  • Implementation of the Centrify solution for federation with Azure/Office 365 takes about 15 minutes versus the several hours it can take to stand up other solutions.
  • Mobile Device Management (MDM) has granular controls for administrators yet is very easy for our users.
  • I have been in the IT field for over 20 years, and the technical support at Centrify is by far the best I have ever encountered.
  • Granular Multi-factor Authentication (MFA) works perfectly and is easy to set up and maintain.
  • If you ever have to re-federate with Azure/Office 365, it only takes a few minutes, which is amazingly fast in comparison to other solutions we have tried in the past.
  • Establishing SAML assertions is well documented and easily accomplished. If you do run into any issues, Centrify technical support will assist you.
  • Centrify is excellent about proactively sending communications regarding problems and maintenance releases.
  • The Centrify Identity Service solution is constantly being updated and improved to not only bring new features/innovations, but also to make sure that everything is kept safe against the latest security threats.
  • As a customer, I truly get the impression that my business is important to Centrify and they try to be a good business partner.
  • Centrify listens to suggestions regarding the product development. This is true for suggestions regarding the admin/user interface as well as requests for new features.
  • I wish the setup for Centrify MDM with Android for Work was more streamlined like the way they have the Office 365 federation. This may be something that Centrify can't improve since it involves Google.
  • We have had a few issues with mobile devices not updating their settings as quickly as we would want.
  • I would love to see a client-side application for use with FIDO devices such as YubiKey.
  • It's difficult to really provide many cons for Centrify since they trend to be very proactive. At least half the time that I have a suggestion for them, it turns out that they have just released or are about to release the feature I'm requesting. Like I said in the pros section of this review, Centrify has the best support team I have encountered in over 20 years of being an IT professional.
  • I would love it if Centrify were to release a hosted SSLVPN solution so that we could get away from needing a dedicated on-prem SSLVPN appliance.
Centrify is a great solution for anyone looking to start using Office 365. It is also a great solution for anyone wanting to provide their users with an SSO solution using OAUTH, Federation, or SAML for any hosted service. If you are looking to use Centrify for MDM but you aren't using a hosted/hybrid email solution such as Office 365, there are better on-premise options that should be explored.
  • We have saved a lot of money by being able to decommission three on-prem MDM solutions as well as decommissioning the solution we were using for SAML assertions and MFA.
  • We are now able to offer corporate email on all users' mobile devices at no additional cost since the MDM license is included with the user license with Centrify. With our previous solutions, we had to purchase a new license for each user. We went from having a few hundred mobile users to having over half the company using Centrify MDM for email access on their mobile devices. This makes our employees more efficient and easy to contact.
  • We used to have IT employees that spent the majority of their time managing SAML, MDM, ADFS, and the infrastructure required for those systems on-prem. Now those employees are able to focus on other systems and responsibilities, making our IT department more efficient.
We started off using ADFS from Microsoft, which took most of a day to get fully functional and nearly a week to get fully optimized. The documentation was inconsistent with ADFS and there was no real support without opening a Microsoft Premier Support ticket. At the time, if you turned on Multi-Factor Authentication (MFA) for Office 365, it turned it on for everything without any granularity. Our Information Security department said that MFA was a requirement for offsite access to our email systems, but users didn't need MFA when onsite. We looked at Okta, OneLogin, and Centrify at the same time. Centrify was the only one that responded quickly and offered a free POC with support included. We tried to deploy the Okta solution on our own, but ran into issues due to some of our non-standard AD configuration. We never received a return call from OneLogin. The Centrify POC took about 15 minutes to complete for basic functionality and a couple of hours to work out the issues related to our environment. We have been very happy with the Centrify solution and went live with our POC.
3200
Centrify is used for AD federation with Office 365, so every user that requires email is a user of Centrify even if they aren't aware of it. We also use Centrify as our MDM solution, so about half the company is familiar with Centrify for this function. We also use Centrify as a user portal for our external users so that they have access to al of their web-based applications from one page (with MFA)
We have one general administrator that has access to all features within Centrify. There is a backup administrator with full access to all the features within Centrify, but he is only called on in the event that the primary administrator is unavailable. We also have two administrators that handle all MDM deployments for mobile users. The general administrators have access to the MDM functions but do not normally perform this function and the MDM administrators do not have full administrative access to all the functions within Centrify.
I have been an IT professional for over 20 years, and the Centrify technical support team is the best I have encountered in those years. Since we use Centrify for federating our AD with Azure/Office 365, there are sometimes issues that are related to Microsoft's environment rather than Centrify's services; when we end up calling Centrify support regarding an issue that turns out to be a Microsoft problem, the Centrify engineers will continue to follow the problem to make sure that our issues are resolved, even though the issues aren't related to Centrify.
Yes
The issue was related to MDM functionality, and I was given immediate access to the highest level engineers for troubleshooting. Centrify worked on the issue continuously until the problems were resolved, and they kept me informed on their progress. The communication and troubleshooting were excellent and fast, and once they found the bug and corrected it, I was involved in confirming the issue was resolved. I felt very included and important.
Every time I have called in about anything, and I have been impressed with the service and technical expertise of the Centrify support team. The most recent time I called in was a few weeks ago on a Sunday morning when we experienced some issues with MFA not fully functioning. The problem ended up being related to a telecom provider, but I was able to reach a support engineer immediately and he kept me informed on the progress of the issue until it was resolved.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use the Identity portion across the entire organization for SSO and user provisioning across multiple applications and multiple platforms.
  • Admin portal is very easy and straightforward to use.
  • Centrify team is well-versed and very helpful in application integration.
  • Although the administrative portal is easy to use, there are times when you can get lost in all of the advanced options.
Suited well for companies/departments with many diverse applications where account creation is a hassle.
  • By far, ease of usage for the end users.
  • Easier user provisioning across multiple systems.
Yes
We use many various cloud services that could change as they update their services. With these scenarios in mind, having premium support gives us the peace of mind to have help when we need it. Additionally, we seem to always be adding new cloud services that we add to the list of accounts in user provisioning process.
The support staff thus far has been very helpful. At times I feel they are driving the process forward without my intervention or constant reminder, which is nice to have in a company for a change. Most support seems to be a hassle but so far Centrify appears to treat your project as their own project.
No
We were working on integrating user provisioning with Salesforce and Centrify and the support staff was exceptional. Once we connected Centrify with our developers they were able to customize the connections to fit our environment and hierarchy. They were well versed
with Salesforce in particular which helped in a smooth configuration and implementation on both systems.
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