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Ideagen Quality Management

Ideagen Quality Management
Formerly Q-Pulse, Qualtrax and Qadex

Overview

What is Ideagen Quality Management?

Ideagen Quality Management (formerly Q-Pulse, Qualtrax and Qadex) integrates with an organization's existing processes and acts as the backbone of its processes, providing workflow automations and comprehensive document management, enabling teams to identify and rectify any issues before they arise.…

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Recent Reviews

TrustRadius Insights

Aviation organizations heavily rely on Q-Pulse QMS to ensure compliance with regulations governing document control, tooling, audits, and …
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Pricing

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What is Ideagen Quality Management?

Ideagen Quality Management (formerly Q-Pulse, Qualtrax and Qadex) integrates with an organization's existing processes and acts as the backbone of its processes, providing workflow automations and comprehensive document management, enabling teams to identify and rectify any issues before they…

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  • Premium Consulting/Integration Services

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Product Demos

Ideagen Quality Management | Improving organizational performance

YouTube
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Product Details

What is Ideagen Quality Management?

Ideagen Quality Management is a quality, compliance and document management software system used by organisations to automate business processes, manage and control documents, and comply with industry specific standards and regulations. The software provides a single source of truth for all relevant documentation, data, materials and activities associated with the quality process.
Modules include: Documents, Audits, Issues, Risks, Training & Competence, Assets & Equipment, Interested Parties, Law plus a specialized edition for Food and Beverage supply chain quality management.

Ideagen Quality Management Features

  • Supported: Document Control
  • Supported: Audit Management
  • Supported: CA/PA Management
  • Supported: Competency Management
  • Supported: Occurrence Reporting

Ideagen Quality Management Screenshots

Screenshot of Ideagen HomeScreenshot of Advanced Search ToolScreenshot of Each user has a customizable Inbox where all items requiring processing are displayedScreenshot of Track Document Changes.Screenshot of Initiating a New Workflow Instance.

Ideagen Quality Management Videos

How Britvic uses data to drive continuous improvement

Watch Quality Management Overview Final

Ideagen Quality Management Integrations

Ideagen Quality Management Competitors

Ideagen Quality Management Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

Ideagen Quality Management (formerly Q-Pulse, Qualtrax and Qadex) integrates with an organization's existing processes and acts as the backbone of its processes, providing workflow automations and comprehensive document management, enabling teams to identify and rectify any issues before they arise. This solution is designed to elevate an organization's performance with digital quality management solution.

Intelex, MasterControl Quality Excellence, and ETQ Reliance QMS are common alternatives for Ideagen Quality Management.

The most common users of Ideagen Quality Management are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(17)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Aviation organizations heavily rely on Q-Pulse QMS to ensure compliance with regulations governing document control, tooling, audits, and training. With its comprehensive set of tools, this software enables efficient management of these critical tasks. Users across the organization have found great value in using Q-Pulse QMS for various purposes.

For document control, Q-Pulse QMS allows users to organize and store important documents, ensuring that the latest versions are easily accessible. This feature has helped organizations maintain compliance with aviation regulations that require accurate and up-to-date documentation.

Tooling management is another area where Q-Pulse QMS shines. The software provides a centralized system for tracking and managing tools used in maintenance activities. This has proven to be invaluable for aviation organizations as they must comply with strict tooling regulations to ensure safety and operational efficiency.

Audits are an essential part of maintaining regulatory compliance in the aviation industry. Q-Pulse QMS offers a range of features that facilitate audit planning, execution, and reporting. Users have praised the software's ability to streamline the audit process and provide comprehensive reports that meet industry standards.

Training management is yet another critical aspect handled by Q-Pulse QMS. The software allows organizations to track employee training records, schedule training sessions, and monitor progress. This ensures that employees receive the necessary training required by regulations and helps maintain a skilled workforce.

In summary, Q-Pulse QMS has become an indispensable tool for aviation organizations due to its ability to address the specific needs of the industry. With its features for document control, tooling management, audits, and training, it helps these organizations achieve and maintain compliance with stringent aviation regulations.

Attribute Ratings

Reviews

(1-9 of 9)
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Score 8 out of 10
Vetted Review
Verified User
  • Centalised reliable, accessible electronic document storage.
  • Interactive, easy to use and user friendly desktop client.
  • Granular control over all aspects of quality management.
  • Dashboards are only available on web version and not included in the desktop client.
  • Analysis data is not always accurate and occurrence module has known defects.
  • Customer Support is below par at times when addressing an issue or configuring a new feature.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • The software rarely crashes.
  • Very easy to use and navigate.
  • Software package designed for all ages (16+)
  • The customisability of the software to suit individual needs.
  • All the modules and their uses is the reason why this software package is so great.
  • The initial Ideagen Quality Management (Q-Pulse) training can be improved by adding more video tutorials instead of interactive ones in my opinion.
  • I am currently not aware of a person who can be contacted for Ideagen Quality Management (Q-Pulse) related problem from Ideagen Quality Management (this information might be with other higher grades of staff).
  • Sometimes the software can be slow in running reports (depends on the amount of data I need)
  • A small session log out time for all the users in my department.
  • I would like to see specific accounts have different allowances/powers such as increased session log out times
  • I would like to see multiple owners assigned to actions, assets etc.
David Senyszak | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Support - the product has great phone and email-based support from a team of knowledgeable people
  • Customisablity - the product lets you build custom workflows, has a high level of granularity on permissions, etc.
  • Robust and reliable software- the software is dependable once set up
  • Antiquated configuration methods, text files with no real streamlining
  • Very unintuitive user interface, not 'pick up and use' software
  • Poor mobile and website versions on our version (7.1.4)
James Pogson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Gives easily understood, technically correct specifications for food and drink
  • Guides the user sensibly through the various aspects of the creation of the completed food or drink specification
  • Gives excellent back up and telephone support in their customer service centre.
  • Small glitches in copying specs from one product to another - sometimes the system does not pull through one or two answers, meaning the document has to be checked carefully to find where the missed answers are before submission is possible.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Administration of incidents and action plans
  • Efficient flow of processes
  • Customisability of the software
  • Print templates which are fully customisable
  • A good functioning reporting app for safety reports
  • Submitting reports to authority in line with aviation requirements
  • It has an old look
  • Difficult to administer proactive risk management
Score 9 out of 10
Vetted Review
Verified User
  • ease of access to users
  • the use of wizards to make raising non-conformances very straightforward
  • Good support form our customer success manager
  • Great support from our trainer
  • ease of installation on our staff's devices
  • The intended workflow is quite rigid
  • In my opinion, the training academy is aimed at mobile app users, not desktop users
  • Within the CA/PA module, you can only select one option for the CA/PA Read function in my experience.
David Moore | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Document management and distribution
  • Audit management and non-conformances
  • The incident's and occurrences modules are very customizable and you can set them up to do almost anything
  • The training module is basic. If your training program is more complicated than simple onboarding training, then the Q-Pulse training module will be a bit of a challenge. It's not impossible to use, but there are better programs out there. I understand though, that this is an area that is being improved on soon.
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