Igloo Reviews

10 Ratings
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Score 7.8 out of 101

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Vinicius Lima profile photo
Score 8 out of 10
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Verified User
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Pros and Cons

  • Very easy to use - initial configuration and daily use are very smooth.
  • Theme customization by changing CSS code, logo, colors, header, footer, etc.
  • Free version for product evaluations and pilot projects up to 10 users.
  • Clean interface - Good UI and UX.
  • File sharing, meetings schedulement, forums and tasks control for teams
  • Pricing can lead to high costs.
  • Users without CSS knowledge may have a hard time to customize themes. Maybe more graphical options to change layouts would be nice.
  • NO SSO and LDAP authentication methods available in the basic version.
  • Languages support in the basic version.
Read Vinicius Lima's full review
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January 03, 2019

Good but not great

Score 7 out of 10
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Pros and Cons

  • Cloud based
  • Centralized resources
  • Version history
  • Instant messaging
  • Complicated notification settings
  • Redundant sections
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Sarah Meerschaert profile photo
Score 8 out of 10
Vetted Review
Verified User
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Pros and Cons

  • Notifications: Igloo can push email updates to users.
  • Organization: Igloo allows for you to create pages, sub pages, and many layer deep sections. You can also organize the layout of your pages.
  • Versioning: it's super easy to reserve and edit documents for offline use. And you can see who last edited a document and when.
  • Offline access: there's a desktop version you can use very easily. It's really good for dropping a bunch of files at once.
  • Search: It's like the early days of the internet with there search. Once I was told there was a form to use our gym somewhere on Igloo. I searched each key word I could think of and each time needed to wait several seconds for results to load. Large number of results would come up and none were relevant. It was a mess.
  • Upload: Something very funny happens every time I try to add documents using the desktop version. About half of the time instead of copying what I want it to, it copies a document I haven't opened in about a year. It's really an impressive and confusing bug.
  • Logging in: I need to login to the desktop version every time I want to access anything (web version doesn't have this issue).
Read Sarah Meerschaert's full review
Tyler Collum profile photo
Score 2 out of 10
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Verified User
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Pros and Cons

  • Igloo gives you great customization abilities and really fits the need for small communication bursts to important company-wide announcements — when their UI was not getting in the way.
  • Igloo offers a lot of "bells and whistles" if you need them. But it was hard for these small, nonessential elements to not get in the way of the overall purpose of its use.
  • Their sales team was spectacular. But their implementation team was hit or miss. Only one or two people I was able to connect with were both knowledgeable and quickly responsive.
  • Their UI is not used-friendly. Their use of Igloo-specific terminology made it difficult to understand how each function of the site worked. They would repeatedly say, for example, "a ___ is really a ___" vs. just calling it what the function actually is.
  • Implementation was a far cry from their sales support. After basically nickel-and-diming you for everything, they - very poorly - cap your use of their implementation support team.
  • Overall, Igloo didn't work for our organization because they do multiple things decently vs a few things excellently. The experience with Igloo was unremarkable.
Read Tyler Collum's full review

Igloo Scorecard Summary

Feature Scorecard Summary

Task Management (4)
6.8
Scheduling (2)
8.7
Workflow Automation (2)
3.5
Mobile Access (4)
6.1
Search (5)
5.7
Visual planning tools (2)
8.7
Chat (3)
7.9
Notifications (6)
6.3
Discussions (6)
7.2
Internal knowledgebase (6)
8.9
Integrates with Gmail and Google Hangouts (3)
7.8
Versioning (6)
7.3
Video files (4)
6.0
Audio files (2)
8.1
Document collaboration (5)
7.0
Access control (5)
8.8
Advanced security features (3)
9.9
Integrates with Google Drive (3)
8.0
Device sync (2)
8.5

About Igloo

Igloo Software is a social business software company that builds online communities for businesses of any size. It is a suite of content management, collaboration and knowledge sharing tools within one secure social networking platform. Online communities drive groups, teams and organizations to improve employee productivity, foster relationships and increase collaboration with customers, partners and suppliers.

Igloo Features

Project Management Features
Has featureTask Management
Does not have featureGantt Charts
Does not have featureScheduling
Does not have featureWorkflow Automation
Does not have featureMobile Access
Does not have featureFile tracking
Does not have featureTagging
Does not have featureSearch
Does not have featureIntegrates with other Project Management Tools
Does not have featureVisual planning tools
Communication Features
Does not have featureChat
Does not have featureStatus updates and activity feed
Does not have featureNotifications
Does not have featureComments and feedback
Does not have featureDiscussions
Does not have featureUser directory and online status
Does not have featureSharing and privacy
Does not have featureSurveys
Does not have featureInternal knowledgebase
Does not have featureIntegrates with Skype
Does not have featureIntegrates with GoToMeeting
Does not have featureIntegrates with Gmail and Google Hangouts
Does not have featureIntegrates with Outlook
File Sharing & Management Features
Does not have featureVersioning
Does not have featureDocument files
Does not have featureImage files
Does not have featureVideo files
Does not have featureAudio files
Does not have featureDocument collaboration
Does not have featureShared folders
Does not have featureAccess control
Does not have featureAdvanced security features
Does not have featureIntegrates with Google Drive
Does not have featureIntegrates with SharePoint
Does not have featureDevice sync
Does not have featureWeb interface
Does not have featureFile change notifications
Does not have featureSimultaneous editing
Additional Features
Has featureEasy drag and drop design, highly customizable
Has featureResponsive, on the cloud, accessible from any device
Has featureFile Sharing with easy version control
Has featureWiki
Has featureBlogs
Has featureMicro-blog feature
Has featureForums
Has featureCalendars

Igloo Screenshots

Igloo Competitors

Microsoft Sharepoint, Jive Software, Yammer

Pricing

Has featureFree Trial Available?Yes
Has featureFree or Freemium Version Available?Yes
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?No

Igloo is free to use for up to 10 users. Paid accounts begin $12 per user per month. We also offer volume discounts for enterprise-wide intranets and external users. Contact us for details.

Igloo Support Options

 Free VersionPaid Version
Email
Forum/Community
FAQ/Knowledgebase
Phone

Igloo Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Windows Phone, Blackberry
Supported Languages: English, French, Chinese, Catalan, German, Latin Spanish, Spanish, Italian, Japanese, Brazilian, Portuguese, Russian