Illuminate DnA Reviews

Tech support seemed good but our main issue was never resolved. We received attention and someone was working on our issue, but they could never figure out why our student count was off for 1 grade level even though they said our data looked great.

The customized reports were powerful, but there was so much to learn for the average administrative user, like a principal, to get the detailed data they need. You would have to have a dedicated person to create customized reports.

At some point, our representative just stopped calling and there was no further contact. Then our rep left the company and the new rep only sent one email notifying us of the change. That was almost a year ago.

Front end interface needs to have more tools

Language and semantics of the system can be cumbersome

Updating the system is time consuming

It would be nice if it communicated in real time with our other student database systems. We have to do a nightly update to share information with other systems, and still, some data gets stuck and needs to be "wiped".

The intervention tracking system, OnTrack, is difficult to set up and manage.

Assessment item banks could offer a better variety of items.