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Indeni

Indeni

Overview

What is Indeni?

Indeni aims to make it easy to manage the infrastructure of digital businesses. With Indeni Knowledge and Indeni Crowd companies can create an infrastructure that is adaptable to change. The product offers a deep set of integrations to critical devices,…

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Recent Reviews

TrustRadius Insights

Indeni is a valuable tool for monitoring Checkpoint security gateway servers on a daily basis, according to users. Its real-time …
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Pricing

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What is Indeni?

Indeni aims to make it easy to manage the infrastructure of digital businesses. With Indeni Knowledge and Indeni Crowd companies can create an infrastructure that is adaptable to change. The product offers a deep set of integrations to critical devices, built-in automation, and remediation…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://indeni.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Indeni?

Indeni aims to make it easy to manage the infrastructure of digital businesses. With Indeni Knowledge and Indeni Crowd companies can create an infrastructure that is adaptable to change. The product offers a deep set of integrations to critical devices, built-in automation, and remediation instructions, with the goal of arming IT with the knowledge they need to move from reactive to proactive infrastructure management. By analyzing billions of data points per day, and gathering knowledge from thousands of IT professionals, Indeni aims to minimize business disruption and maximize their contribution.

Indeni Features

  • Supported: Runbook Automation
  • Supported: Crowdsourced IT Knowledge
  • Supported: Deep set of integrations to critical devices

Indeni Screenshots

Screenshot of

Indeni Videos

Watch this overview of what Indeni is all about.
Welcome video to Indeni Crowd, our community for next generation IT professionals to crowdsource knowledge.

Indeni Competitors

Indeni Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
Supported LanguagesEnglish

Indeni Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)12%
Mid-Size Companies (51-500 employees)13%
Enterprises (more than 500 employees)75%
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Comparisons

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Reviews and Ratings

(1)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Indeni is a valuable tool for monitoring Checkpoint security gateway servers on a daily basis, according to users. Its real-time monitoring capabilities and knowledge base information have been praised, as they help decrease solution time and enhance the overall monitoring experience. The product's alert system, with severity levels, has proven particularly useful in environments with a large number of devices, aiding in prioritization and quick response to critical incidents.

One of the key use cases for Indeni is its ability to anticipate maintenance and address anticipated problems even before they occur. This proactive approach allows users to stay ahead of potential issues and resolve them before they impact network performance or cause downtime. Additionally, Indeni excels in monitoring firewalls and setting up on-call alerting, offering advanced monitoring capabilities and ensuring quick restoration from critical incidents.

The remote management feature of Indeni is highly valued by users for resolving cluster issues and maintaining synchronization information between cluster members. It also supports various configuration management variations. With its simple and robust dashboard, Indeni enables quick response to issues, while its easy configuration of device backups has received praise.

Users appreciate the visibility provided by Indeni into their security infrastructure, allowing them to identify and address issues before they escalate into incidents. By detecting problems within the firewall estate early on, troubleshooting time is minimized, and downtime is prevented. Some users have even shared their positive experiences with Indeni through blog posts.

Overall, Indeni is considered a valuable tool for device problem-solving, harmonizing devices, detecting network and application connectivity issues, and providing confidence in security device monitoring and operations. While some users mention limited support for Cisco devices in the current release, Indeni is generally regarded as a simple and scalable monitoring solution that helps organizations proactively manage their Checkpoint security gateway servers effectively.

Easy to Use: Users have consistently found the product easy to use, with a simple and intuitive user interface. Many reviewers have praised the ease of navigation and how quickly they were able to familiarize themselves with the platform.

Proactive Alert System: The proactive alert system has received high praise from users, with multiple reviewers highlighting its effectiveness. This feature provides warnings and notifications before major issues occur, allowing users to take preventive action and minimize potential disruptions.

Responsive Customer Support: The customer support team has been commended by users for their quick response and helpfulness. Several reviewers appreciated the prompt assistance they received when encountering any issues or needing guidance.

Lack of Automation Features: Some users have expressed a desire for more features around automation in the product, suggesting that it would greatly enhance their experience and efficiency.

Insufficient Feedback on Resolved Tickets: Several reviewers have mentioned that they would appreciate more detailed feedback on resolved tickets. They believe that providing additional information about the resolution process would help them understand and address similar issues in the future.

Inconsistent Features Across Versions: A number of users have observed that certain features are not consistent across different versions of the security product. This lack of consistency has caused confusion and frustration among some customers who rely on specific functionalities for their operations.

Users of Indeni have provided several recommendations based on their experience with the tool. The three most common recommendations are as follows:

  1. Test Indeni for a week to discover its operational perspective, gaining insights into its functionality and how it can support monitoring efforts.

  2. Utilize the support and sales team offered by Indeni to receive necessary assistance and guidance throughout the implementation process.

  3. Conduct a Proof of Concept (PoC) to evaluate Indeni's capabilities in a real-world scenario, leveraging Indeni's support during the PoC to ensure a smooth evaluation process.

Overall, these recommendations emphasize the importance of exploring Indeni's operational perspective through testing, engaging with the company's support team, and validating its capabilities through a PoC.

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Sergei Chernooki | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I was looking for a simple and scalable monitoring solution, other options were Cisco Prime and PRTG. Indeni is not a substitution to any of both mentioned, current release has limited Cisco support, so I applied to try next release available in April 2018. My use case is not completed yet.
  • Installation and initial setup.
  • Updates.
  • Communications and support from developers.
  • Looks pretty solid, few bugs.
  • Hardware support.
  • Slack integration (not sure if really needed, just because many others have this).
  • Universal connector for Linux boxes.
This applies to current releases, I guess the next one will be much more comprehensive.
  • No, I am in the evaluation stage and cannot calculate ROI.
  • Indeni can be used to support the implementation of high-scale projects.
Indeni is not a substitution, I guess it can be used for operations support while Cisco Prime does configuration management and PRTG can monitor traffic and/or WAN.
No
  • Product Features
  • Product Usability
  • Existing Relationship with the Vendor
No, I'm on evaluation and testing now.
I think it may be longer.
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