Influitive

We use Influitive to communicate with our advocates including engaging and nurturing them through contents that we deliver through our multi-channels. Our hub is organized using the multi-channel method provided by Influitive which enabled us to maximize engagement, deepen customer education, and drive key program objectives. This offers our advocates a better user experience by easily finding content that’s interesting to them, through our feedback we have also discovered that our advocates appreciate such a feature as well.

We use Influitive as our customer advocacy gamification platform. It allows us to engage with our customers while providing some fun ways to engage and interact.

Influitive is an amazing service. The platform is always updated with new features useful for users but also for admins. I love the Lookers report side to track the performance of the platform itself. The campaigns are always very creative and useful to use to engage the advocates.

Marketing manages Influitive, but our Customer Success and Product teams are also highly involved. We use Influitive to help drive engagement among our customer base, identify referenceable customers for marketing opportunities such as case studies or speaking engagements, generate reviews on B2B software review websites to help boost our brand reputation, generate quotes and testimonials, and gather product feedback to help inform our roadmap. We also love the discussion feature, as this really helps our customers stay connected, share best practices, and network. There are SO many use cases for Influitive, and it has been an invaluable tool for our organization.

Our company was looking for a customer advocacy platform five years ago. A selection committee researched and reviewed many options. In the end, Influitive was selected as our vendor for our Renaissance Royals community. The purpose of our community is to make personal connections with our users (educators), provide them with information and resources about their products, and provide a venue for our users to connect with us and other educators. It is hosted by the Marketing department, but we work with other teams across the organization including Sales, Product Management, Customer Success, Research, UX, and more. The business problem the Influitive platform addresses are that it allows us an easy way to connect with our educators, a channel for educators to provide direct feedback and connect with other educators, and it enables us to make the content fun and educational at the same time.

We run our advocacy community here. It is a great tool when you have an awesome product that helps to organize all of the customer marketing initiatives. The platform helps to keep our advocates happy and engaged.

Our Influitive hub is called “CommUnity” and it allows us to gamify the customer experience. The intent is to connect customers with other like-minded professionals who are passionate about Human Insight.

Influitive is the home of our organization's customer advocacy program. It allows us to easily pass valuable information to our advocates while also having the opportunity to collect feedback. The Influitive software, as a whole, gives us the chance to provide a uniquely elevated experience to our most passionate and dedicated customers who want to be closer to our org, as well as to each other.

We use Influitive for our customer community.

We use Influitive to gather customer advocates in a space that allows us to share information, request specific actions for them to perform on our behalf, and reward them for taking the time to do such actions (reference calls, online reviews, case studies).

Influitive is used in my organization as a way for customers to engage with one another. It is also a way for the customers to stay in the know of all things related to the products and company.

We use Influitive to manage our day-to-day online community of just shy of 100k users. This helps us to provide daily connection and interaction experiences, as well as to act as a hub for discussions, updates, and resources. We have client-specific as well as organization-wide categories and rely on gamification techniques such as badges, levels, point structures, and store rewards to increase excitement and improve engagement.

We are using the Influitive platform to build a strong customer community that supports our health and retention and brand initiatives. We provide customers with unique content and experiences and opportunities to connect and learn directly from their peers. We also provide opportunities for customers to share their expertise and insights with their industry peers.

We selected Influtive to mature and centralize our client community and advocacy initiatives. We needed a better way to regularly engage with customers beyond email and connect our product team with our users. Influitive helps us communicate important things like product updates while also strengthening relationships by helping us showcase the human side of our brand and giving clients a direct line to employees behind the frontline.

Influitive provides us a place and space to nurture and interact with our brand fans. Its high targeting capabilities allow us to address the different audiences by localizing the right content and exclusive opportunities to our members, based on their languages, countries they're based on, rate of engagement, etc at the same time we can have a global 'open' space for all our members to interact amongst themselves.

Building client advocacy and community across IBM product support organizations.

We are a API company. We used Influitive to power our developer community platform. We have thousands of developers all over the world. Our goal is to encourage and motivate developers to use our API and innovate upon it. We also hope to use the platform to discover some new use cases. Developer awareness and innovation are our keys to success.

We use Influitive to connect with our customers online. It's been a valuable tool!

I learned to use Influitive at my company where I persuade new authors to join my company. This app has been amazing because it does something not many apps do and that is to generate user feedback by writing a response to submitting a screenshot and promoting something on social media which are all great tools for a new startup like my company.

We implemented Influitive for a few use cases: <br><ul><li>Formalizing our sales reference program</li><li>Identifying customer advocates for marketing efforts</li><li>Recruit participants for usability and beta testing</li><li>Sourcing product feedback</li></ul>We were able to do all of this in addition to tracking rewards and staying compliant with industry regulations.

We use influitive for our "VIP" advocates who do a lot of work for our company. It's a great program to use to reward them and allows us to build a community with interactive challenges that increase engagement and positive feelings for our company.

We use Influitive as a client advocacy tool. This program is being used for 3+ business units at our company and we're in the process of implementing a new hub for another BU. Influitive helps our company connect with our top advocate clients. We're able [to] engage with and nurture our clients to collect: testimonials, peer reviews, quotes, feedback on products &amp; services, references, referrals and much more! I'm very happy with Influitive and their support team - they're supper friendly, helpful and timely. I've never had a bad experience with this company.

We use Influitive as both a customer community AND a customer advocacy tool. It replaced what used to be our Facebook group, and also added the ability for us to reward our customers for acts of advocacy, plus anything else that we want to perk them for. Compared to the Facebook Group, this tool is one thousand percent easier to manage and keep track of, and the reporting tools are stellar.

We use Influitive as our main hub for our Customer Advocacy program. Influitive has been instrumental in sourcing testimonials, feedback surveys, user interviews, and a place where our customers can learn how to use our product with intent. We have been able to source advocates to beta test new products and they have helped our Product and Design team tremendously with first-hand feedback.

The software allows us, in the context of management engineering courses, to successfully simulate, together with students, who improvise customers or employees, realistic situations relating to products hypothesized by the students themselves to verify their marketing in relation to their promotion and marketing. The creation of contingent communities made up of students allows to carry out the prefixed analyzes.