Name: InfoCert Trusted Onboarding Platform (TOP)
Author: InfoCert - Tinexta Group

Help Desk

Web and Video Conferencing

Customer Support

Business Intelligence (BI)

Collaboration

Data Discovery and Visualization

Document Management

Enhanced 911 (E911)

File Sharing

Risk Management

Statistical Analysis

Enterprise

Accounting

Invoicing

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Diversity, Equity, and Inclusion (DEI)

HR Management

Payroll

Recruitment Agency

Recruitment Automation

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Data Lakehouse

Data Mapping

Firewall Security Management

Fraud Detection

IP Address Management (IPAM)

In-Memory Databases

Incident Response

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Log Management

Managed IT Service

Network Performance Monitoring

Password Management System

Release Management

SOA Application Gateways

Web Portal

WiFi Hotspot

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Appointment Scheduling

Audio Editing

Content Management

Customer Reference Management

Email Marketing

Email Testing

Marketing Automation

Product Sampling

Retail Media Advertising

Social Media Management

Social Media Marketing

Survey & Forms Building

Web Analytics

Marketing

Field Service Management

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation Services

Lead-to-Account Matching and Routing

Multichannel Retail

Sales Coaching

Sales Gamification

Social Commerce

Sales

Architecture

InsurTech

Laboratory Information Management

Legal Billing

OSS/BSS (Operations Support/Business Support)

Oil and Gas

Real Estate

Vertical-Specific

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The InfoCert Trusted Onboarding Platform (TOP) is a solution designed to streamline and enhance customer onboarding processes for businesses. According to the vendor, TOP facilitates fast and secure customer identification and integration of e-signature processes within existing systems. The platform is suitable for enterprises of all sizes, including consumer, professional, and small to medium-sized enterprises (SMEs). It is widely used in industries such as finance & banking, insurance, energy & utilities, automotive, and telco.

## Key Features

**Engagement**: According to the vendor, TOP provides an integrated set of tools for remote collaboration activities with customers, allowing for multi-channel mode engagement. The Remote Agent solution enables efficient interaction with customers through portals and apps, potentially improving customer care services. The integrated onboarding process with the TOP platform aims to enhance customer experience and facilitate seamless communication.

**Identification**: TOP offers multiple identity assertion modules to fit various scenarios and enable businesses to identify and verify customers' identities securely and with low risk, as claimed by the vendor. The platform provides different technology options for identification, ensuring high-level security and authentication. According to the vendor, these identity verification methods can be tailored to meet specific business requirements and risk levels.

**Electronic signature**: According to the vendor, TOP supports different types of electronic signatures, including Advanced Electronic Signature (AdES) and Qualified Electronic Signature (QES). The platform can manage various types of certificates with different trust levels, lifetimes, and scopes. This flexibility allows businesses to choose the appropriate electronic signature based on the risk and trust levels required for their specific processes, as claimed by the vendor.

**Digital archiving**: TOP enables businesses to digitally archive documents, ensuring their legal value and readability over time, according to the vendor. The platform complies with eIDAS regulations, providing a reliable and eIDAS-compliant digital preservation solution. The vendor states that by digitally preserving documents, businesses can enhance compliance, reduce costs, and maintain the integrity of important records.

**Modular solution**: According to the vendor, TOP is a modular solution that can be configured according to the specific needs of businesses. The platform offers building blocks that can be customized and combined to create a tailored onboarding solution. This modular approach allows businesses to choose the functionalities they require and adapt the platform to their unique onboarding processes, as claimed by the vendor.

Trusted Onboarding Platform™ ( TOP), InfoCert’s solution for customer onboarding, aims to enable a fast and secure customer identification and integration of e-signature processes within existing systems.

OnRamp is customer onboarding experience software that aims to make white-glove onboarding and implementation possible at any scale. Their customer-led onboarding solution helps B2B businesses deliver better onboarding experiences, keep customers engaged, and ramp up customer value without ramping up resources or project management busywork.

Ondato

InfoCert Trusted Onboarding Platform (TOP)

Customer Onboarding

<div><p><b>InfoCert: Our Digital Trust, Your Business Value. </b></p></div><div><p> </p></div><div><p>InfoCert is the largest Qualified Trust Service Provider and European leader in digital trust solutions which enable the digital transformation of all critical and high valuable business processes. With a presence in 40 countries, InfoCert is the trusted partner of over 5,000 large enterprises in the Banking &amp; Financial Services, Pharma, Telco &amp; Utilities, HealthCare and Insurance sectors. </p><p>InfoCert is also a leading provider of certified e-Delivery, Electronic Signature, Electronic Invoice, Digital Identity and Long-term Archiving for Public Administrations, Associations, professionals, and SMEs. </p></div><div><p>The company develops sustainable and innovative solutions for digitalization that are customised to meet the needs of the customers and that guarantee the highest standards of security and compliance, an intuitive user experience and full legal value. Thanks to this approach, InfoCert applications simplify the work of over 8 million users every day. </p></div><div><p><br></p><p>InfoCert has made quality, reliability and sustainability key brand values. The company invests heavily in R&amp;D and certifies its solutions every year. 22 patents and certification to ISO 9001, 27001 and 20000 guarantee security and compliance. The entire InfoCert offering is fully compliant to eIDAS Regulation, ETSI standards, and the relevant national standards of the countries where the company operates. </p><p>Thanks to a growing business, InfoCert is also consolidating its international standing through acquisitions. It currently holds a 51% share in Camerfirma, the leading Spanish certification authority, a 60% share in CertEurope, the French market leader, and a 16.7% share in Authada, the German Identity Provider. Finally, InfoCert also owns an 80% share in CNA technology partner, Sixtema. </p></div>

InfoCert - Tinexta Group

TOP - Trusted Onboarding Platform by InfoCert

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InfoCert TOP

InfoCert TOP

Overview

What is InfoCert TOP?