Microsoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.
SAP Business One is an integrated enterprise resource planning (ERP) solution for small and medium-sized businesses, The product encompasses functionality around sales, customer relationships, inventory, operations, financials and human resources.
It is our Enterprise Resource Planning for the entire company. All companies business wide are using Infor Adage. The business problem it solves is that it runs our business. From inventory levels, to purchase orders, to taking orders, to customers it solves/manages everything. The only department that does use Infor Adage is Human Resources.
If you are a manufacturer that has a ERP that is MUCH older then Infor Adage might be a good solution. It works, has add ons out there and it uses a SQL backend so your IT team, depending on the personnel, could churn out some reports quickly. I wouldn't recommend it as an upgrade but more as a replacement.
I was not here for when Adage was introduced but I can say having had experience with Oracle I can say that it can hold its own. When it gets down to, Adage is easier and cheaper to maintain then other ERP's. It can do the same tasks other ERP's can do and does them well.
Adage runs our three divisions, we manage all of our business including purchasing, inventory, and financials. EDI and Freight systems are add-ins. We rely on it extensively to manage our business.
Adage is excellent at inventory management, it can easily manage multiple division and complex transfers. It keeps good records.
The package is seamless, and the operator sees a unified interface. Once they learn the way to work with the system, learning other parts of the package becomes self-intuitive.
Being developed in SQL server makes it easy to develop custom reporting and business dashboards for analytics. Development tools and people are readily available.
Infor has moved onto their new manufacturing package, so they have slowed in their development of Adage, and the user interface is a bit dated, but functional. It could use a technical refresh on the operator screens and access. It is not web based.
Integration with EDI is weak. There is poor support for ASNs (Advanced Ship Noticies) and freight management has to be brought in from the outside.
It is a factory process ERP suitable for flow manufacturing, perhaps the best in its class for functionality and value. Great for medium sized manufacturers.. especially food manufacturers.