Infor CloudSuite CRM

Infor CloudSuite CRM Reviews

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Infor CloudSuite CRM Scorecard Summary

Feature Scorecard Summary

Sales Force Automation (9)
78%
7.8
Customer data management / contact management (8)
84%
8.4
Workflow management (7)
100%
10.0
Territory management (6)
54%
5.4
Opportunity management (6)
84%
8.4
Integration with email client (e.g., Outlook or Gmail) (8)
54%
5.4
Contract management (4)
57%
5.7
Quote & order management (4)
73%
7.3
Interaction tracking (8)
100%
10.0
Channel / partner relationship management (8)
100%
10.0
Customer Service & Support (3)
83%
8.3
Case management (3)
100%
10.0
Call center management (3)
50%
5.0
Help desk management (3)
100%
10.0
Marketing Automation (2)
25%
2.5
Lead management (7)
39%
3.9
Email marketing (6)
10%
1.0
CRM Project Management (3)
42%
4.2
Task management (7)
71%
7.1
Billing and invoicing management (1)
36%
3.6
Reporting (5)
21%
2.1
CRM Reporting & Analytics (3)
42%
4.2
Forecasting (4)
36%
3.6
Pipeline visualization (5)
70%
7.0
Customizable reports (8)
21%
2.1
Customization (4)
86%
8.6
Custom fields (9)
100%
10.0
Custom objects (7)
70%
7.0
Scripting environment (4)
72%
7.2
API for custom integration (6)
100%
10.0
Security (2)
100%
10.0
Single sign-on capability (6)
100%
10.0
Role-based user permissions (6)
100%
10.0
Social CRM (2)
35%
3.5
Social data (2)
40%
4.0
Social engagement (2)
30%
3.0
Integrations with 3rd-party Software (2)
29%
2.9
Marketing automation (4)
30%
3.0
Compensation management (1)
27%
2.7
Platform (1)
50%
5.0
Mobile access (4)
50%
5.0

What is Infor CloudSuite CRM?

Infor CloudSuite CRM delivers tools for individuals, teams, and companies focused on increasing sales performance and the insights to optimize sales, marketing, and service strategy and execution. Infor CloudSuite CRM provides sales teams with rich customer information from interactions and transactions across the business and accommodates the modern flexible workforce with multiple access methods. Robust process automation capabilities enable efficiencies and the application of best practices across sales teams.

Infor CloudSuite CRM serves companies around the world and operates in a wide range of industries, including manufacturing, distribution, logistics, hotels and restaurants, healthcare, retail, contact centers, property management, and financial services.

Infor CloudSuite CRM Features

  • Supported: Robust tools help drive new business and deliver an exceptional customer experience
  • Supported: Rich functionality on smartphones and tablets
  • Supported: Actionable insights to enable informed decision making and strategic prioritization
  • Supported: A state-of-the-art technology platform for cost-effective, purpose- built solutions
  • Supported: Unparalleled flexibility and control in how you deploy, use, and pay for a powerful CRM solution

Infor CloudSuite CRM Screenshots

Infor CRM (Welcome Dashboard)Infor CRM (Lead Detail)Infor CRM (Account Timeline)Infor CRM (Account Detail)Infor CRM (Campaign)Infor CRM (Mobile)

Infor CloudSuite CRM Competitors

Infor CloudSuite CRM Pricing

Infor CloudSuite CRM Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry
Supported Countries41 Countries
Supported LanguagesRussian, German, Italian, English, with partner localization in over 18 languages

Frequently Asked Questions

What is Infor CloudSuite CRM?

Infor CloudSuite CRM delivers tools for individuals, teams, and companies focused on increasing sales performance and the insights to optimize sales, marketing, and service strategy and execution. Infor CloudSuite CRM provides sales teams with rich customer information from interactions and transactions across the business and accommodates the modern flexible workforce with multiple access methods. Robust process automation capabilities enable efficiencies and the application of best practices across sales teams. Infor CloudSuite CRM serves companies around the world and operates in a wide range of industries, including manufacturing, distribution, logistics, hotels and restaurants, healthcare, retail, contact centers, property management, and financial services.

What is Infor CloudSuite CRM's best feature?

Reviewers rate Workflow management and Interaction tracking and Channel / partner relationship management highest, with a score of 10.

Who uses Infor CloudSuite CRM?

The most common users of Infor CloudSuite CRM are from Mid-size Companies and the Computer Software industry.