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Infor ERP

Infor ERP

Overview

What is Infor ERP?

Infor ERP is an enterprise ERP platform focused on the needs of manufacturing and distribution sectors. The product was traditionally offered on-premise, but is now available in a cloud version.

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Recent Reviews

TrustRadius Insights

Well-designed and easy-to-use accounting function: Users have praised the accounting function of Infor ERP, stating that it is …
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Infor ERP

1 out of 10
June 25, 2014
Incentivized
We use this ERP system throughout the organization from Finance to Sales to Procurement to Customer Support.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 32 features
  • Location management (5)
    10.0
    100%
  • Cost of goods sold (5)
    10.0
    100%
  • Custom reports (5)
    3.0
    30%
  • Standard reports (6)
    2.0
    20%

Reviewer Pros & Cons

View all pros & cons
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Pricing

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N/A
Unavailable

What is Infor ERP?

Infor ERP is an enterprise ERP platform focused on the needs of manufacturing and distribution sectors. The product was traditionally offered on-premise, but is now available in a cloud version.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

7.7
Avg 7.3

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

2
Avg 8.1

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

2.3
Avg 7.0

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

9.1
Avg 7.6

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

9.3
Avg 7.9

Order Management

The ability to process orders, and track them from quote to cash.

9.5
Avg 7.8

Subledger and Financial Process

Revenue management solution including capabilities for subledgers and financial processes

10
Avg 7.4

Project Financial Management

Project financial management solution including capabilities for project budgeting, cost control, billing and contract management.

9.3
Avg 7.6

Project Execution Management

Project execution management solution including capabilities for project scheduling, resource management, and team member task management.

10
Avg 6.8

Grants Management

Grants management solution for higher education, public sector, or non-profits with capabilities for managing financial awards for program and project funding

10
Avg 7.6

Risk Management

Risk management solution with capabilities for managing controls, assessing control effectiveness, certifying controls, and addressing deficiencies

10
Avg 6.5

Logistics

Logistics solution with capabilities for transportation planning, transportation execution, trade compliance, customs management, warehouse management and warehouse workforce management.

10
Avg 6.9

Manufacturing

Manufacturing solution for managing manufacturing processes and costs.

10
Avg 7.5

Supply Chain

Supply Chain Planning solution with capabilities for planning, performance monitoring, change responses and execution.

10
Avg 7.2
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Product Details

What is Infor ERP?

Infor ERP solutions are designed to help businesses manage their core business processes. These processes include functions such as procurement, inventory management, production planning, project management, financials, and sales. By integrating all these functions into a single system, Infor ERP helps businesses automate routine tasks and reduce errors, thereby improving overall efficiency and productivity.

In addition, Infor ERP solutions provide real-time insights into business performance, which enable data-driven decision making. With the help of in-context and enterprise-level insights, businesses can identify areas that need attention, make informed decisions, and take corrective action if needed. This, in turn, leads to better financial performance and increased profitability.

Moreover, Infor ERP solutions are cloud-based, which provides businesses with flexibility and scalability to adapt to changing market conditions and customer needs. With the ability to access data and applications from anywhere, Infor ERP helps businesses to make quick decisions and respond to customer needs in real-time. An agile ERP implementation model helps to ensure that businesses can implement and scale Infor ERP solutions quickly, which reduces the time to value and provides the ability to add-on capabilities as needed.

Infor ERP enables businesses to coordinate financial and costing transactions with day-to-day operations. By integrating financial management and accounting with other core business functions, businesses can ensure that financial transactions are recorded accurately and in real-time. This, in turn, enables better financial reporting and analysis, which helps businesses make more informed decisions.

Infor ERP Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Infor ERP is an enterprise ERP platform focused on the needs of manufacturing and distribution sectors. The product was traditionally offered on-premise, but is now available in a cloud version.

Reviewers rate Accounts payable and Accounts receivable and Inventory tracking highest, with a score of 10.

The most common users of Infor ERP are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(38)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Well-designed and easy-to-use accounting function: Users have praised the accounting function of Infor ERP, stating that it is well-designed and easy to use. Many reviewers have mentioned that tasks like journal entries and generating a trial balance only require a few clicks, making it quick and efficient.

Easy-to-understand job tracking process: The job tracking process in Infor ERP has been highlighted as easy to understand by several users. They appreciate the ability to view the progress of each job in multiple ways, which helps them stay informed about the status of each job.

Simple month-end processes for accurate cost calculations: Several users have mentioned that running month-end processes in Infor ERP is simple and ensures accurate cost calculations. They also note that this feature facilitates smooth transitions between accounting periods.

Limited functionality with Excel: Several users have suggested that Infor ERP could improve its functionality with Excel by adding more export features and drill down options. This limitation has been mentioned by multiple reviewers as a drawback, indicating a need for enhanced integration between the software and Excel.

Inefficient navigation and communication: Reviewers have expressed dissatisfaction with the navigation between pages and communication with other systems within Infor ERP. This issue has been raised by several users, highlighting the need for improved efficiency in these areas to enhance user experience.

Inadequate financial statement generation: Some users feel that the financial statement generation feature within the software needs improvement. Multiple reviewers have pointed out this limitation, indicating a desire for better capabilities in generating accurate and comprehensive financial statements.

Attribute Ratings

Reviews

(1-5 of 5)
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Lukas Sundahl, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The company uses Infor ERP across the organization. With the company being in the manufacturing industry Infor ERP allows an efficient tracking of jobs from beginning to end. The software helps managers see the costs as each job moves from raw materials to finished goods. Infor ERP helps the accounting group understand costs and make recommendations as needed to other departments.
  • The accounting function of Infor ERP is designed very well and it is easy to use. From journal entries to generating a trial balance it only takes a few clicks to get what you need.
  • The job tracking process within Infor ERP is easy to understand. You can view the progress of each job a number of different ways and this helps users know how close each job is to the finish line at any time.
  • It is very easy to run month end processes that ensure all costs are accurate and then be ready for the next accounting period.
  • Infor ERP could improve its functionality with Excel. There are ways to export to Excel but certain screens do not have an export feature.
  • Infor ERP could be improved if they had more drill down options. Sometimes you have to go to a separate screen to get more detailed information.
  • Infor ERP could improve on its financial statement generation within the software.
It is well suited for accountants that know what information they need for accounting transactions and financial reports. It is well suited for manufacturing since the progress from raw materials to finished goods is easy to track and analyze. The software is well suited to handle individual jobs but then roll up reporting for families of products that are similar.
General Ledger and Configurable Accounting (7)
85.71428571428571%
8.6
Accounts payable
100%
10.0
Accounts receivable
100%
10.0
Global Financial Support
100%
10.0
Primary and Secondary Ledgers
N/A
N/A
Journals and Reconciliations
100%
10.0
Configurable Accounting
100%
10.0
Standardized Processes
100%
10.0
Subledger and Financial Process (5)
40%
4.0
Billing Management
100%
10.0
Cash and Asset Management
N/A
N/A
Travel & Expense Management
N/A
N/A
Budgetary Control & Encumbrance Accounting
N/A
N/A
Period Close
100%
10.0
Inventory Management (3)
66.66666666666667%
6.7
Inventory tracking
100%
10.0
Automatic reordering
N/A
N/A
Location management
100%
10.0
Order Management (5)
40%
4.0
Pricing
N/A
N/A
Order entry
100%
10.0
Credit card processing
N/A
N/A
Cost of goods sold
100%
10.0
Order Orchestration
N/A
N/A
Payroll Management (3)
N/A
N/A
Pay calculation
N/A
N/A
Benefit plan administration
N/A
N/A
Direct deposit files
N/A
N/A
Reporting & Analytics (3)
53.33333333333333%
5.3
Dashboards
N/A
N/A
Standard reports
80%
8.0
Custom reports
80%
8.0
Customization (2)
N/A
N/A
API for custom integration
N/A
N/A
Plug-ins
N/A
N/A
Security (2)
50%
5.0
Role-based user permissions
100%
10.0
Single sign-on capability
N/A
N/A
Grants Management (1)
N/A
N/A
Award Lifecycle Management
N/A
N/A
Project Financial Management (6)
48.33333333333333%
4.8
Budgeting and Forecasting
90%
9.0
Project Costing
100%
10.0
Cost Capture
100%
10.0
Capital Project Management
N/A
N/A
Customer Contract Compliance
N/A
N/A
Project Revenue Recognition
N/A
N/A
Project Execution Management (4)
25%
2.5
Project Planning and Scheduling
N/A
N/A
Task Insight for Project Managers
100%
10.0
Project Mobile Functionality
N/A
N/A
Definable Resource Pools
N/A
N/A
Procurement (5)
N/A
N/A
Bids Analyzed and Compared
N/A
N/A
Contract Authoring
N/A
N/A
Contract Repository
N/A
N/A
Requisitions-to-Purchase Orders Integrated
N/A
N/A
Supplier Management
N/A
N/A
Risk Management (5)
20%
2.0
Risk Repository
N/A
N/A
Control Management
100%
10.0
Control Efficiency Assessments
N/A
N/A
Issue Detection
N/A
N/A
Remediation and Certification
N/A
N/A
Logistics (5)
N/A
N/A
Transportation Planning and Optimization
N/A
N/A
Transportation Execution Management
N/A
N/A
Trade and Customs Management
N/A
N/A
Fulfillment Management
N/A
N/A
Warehouse Workforce Management
N/A
N/A
Manufacturing (5)
100%
10.0
Production Process Design
100%
10.0
Production Management
100%
10.0
Configuration Management
100%
10.0
Work Execution
100%
10.0
Manufacturing Costs
100%
10.0
Supply Chain (3)
33.333333333333336%
3.3
Forecasting
N/A
N/A
Inventory Planning
100%
10.0
Performance Monitoring
N/A
N/A
Product Lifecycle Management (2)
N/A
N/A
Proposal Management
N/A
N/A
Product Master Data Management
N/A
N/A
  • The software has provided a great ROI. It is much easier to track performance from company-wide all the way down to a single job.
  • Infor ERP helps managers assess where costs accumulate and determine ways to counteract rising costs.
  • The software allows managers to see in a timely manner how the various manufacturing groups are performing.
One of the products I have used is an Oracle accounting product. I feel that Infor stands up well when comparing to the Oracle product especially for the accounting functions. In comparing it to Microsoft Dynamics I feel that Infor is easier to use in some accounting tasks. The one thing the Dynamics has going for it is the ease of use with other Microsoft Products.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
It is being used mostly by the back office. We run the financial suite which contains billing, order entry and warehousing. Basically we use it for the Order to Invoice process.
  • Ability to use processflow to streamline processes, I can't think of something that other ERPs don't do, Info just does it differently.
  • Security.
  • Code simplicity, Cobol is an ancient programming language, they need to move on with newer technologies.
  • On Infor 10+ they need to move away from SharePoint, it's not a user friendly framework, the portal wasn't neither.
The 7 rating is due to [our] relationship with Infor which is not that great. Customer service is ok, they don't know how to track licensing on their own system as they are using concurrent users and that really upsets some companies.
General Ledger and Configurable Accounting (2)
80%
8.0
Accounts payable
80%
8.0
Accounts receivable
80%
8.0
Subledger and Financial Process
N/A
N/A
Inventory Management (2)
70%
7.0
Automatic reordering
60%
6.0
Location management
80%
8.0
Order Management (3)
70%
7.0
Pricing
70%
7.0
Order entry
70%
7.0
Cost of goods sold
70%
7.0
Payroll Management
N/A
N/A
Reporting & Analytics (1)
60%
6.0
Standard reports
60%
6.0
Customization (2)
60%
6.0
API for custom integration
60%
6.0
Plug-ins
60%
6.0
Security (1)
70%
7.0
Single sign-on capability
70%
7.0
Grants Management
N/A
N/A
Project Financial Management
N/A
N/A
Project Execution Management
N/A
N/A
Procurement
N/A
N/A
Risk Management
N/A
N/A
Logistics
N/A
N/A
Manufacturing
N/A
N/A
Supply Chain
N/A
N/A
Product Lifecycle Management
N/A
N/A
We might move away from Infor, the business is growing and Infor Lawson is no longer fit to the business, so we are in the process of evaluating other ERPs.
Michael Quarantello | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Infor ERP is used across our whole organization including our sales, purchasing, quality, finance, manufacturing and even our maintenance department. It truly provides our organization with great visibility and real-time data anytime, anywhere.
  • Infor ERP gives us greater financial visibility.
  • Inventory and cycle count accuracy are both strict TS metrics that are measured in my organization, Infor ERP enables us to know what we have and where we have it saving us valuable time and money. We are able to meet customer demand while keeping inventory down.
  • The automotive industry has very rigorous quality metrics and Infor ERP allows us to not only improve quality but also increase productivity and reliability.
  • Customization is one of Infor ERP's greatest attributes. Forms can easily be customized specific to the end-user's needs with the help of an ERP Application Developer.
  • Great customer support directly from Infor. Additionally, Infor ERP customers are always willing to help through user networks events.
  • Infor ERP is a great stand alone ERP system but add-on software packages are often needed to attain a greater level of detail. Our organization has recently teamed up with ScottTech to implement a warehouse management system called PickPro. PickPro will provide us with up-to-the-minute inventory information driven by the many transactions and movement of material that occurs throughout our processes.
  • The Human Resource module is not used by our organization as it lacks functionality.
  • Reports and background tasks/updates often need to be run after-hours as speed is a serious issue and can hinder other parallel users.
Our organization uses Infor ERP in a manufacturing environment but I have heard from multiple sources that it lacks functionality in the distribution environment.
General Ledger and Configurable Accounting (2)
90%
9.0
Accounts payable
90%
9.0
Accounts receivable
90%
9.0
Subledger and Financial Process
N/A
N/A
Inventory Management (3)
76.66666666666667%
7.7
Inventory tracking
80%
8.0
Automatic reordering
70%
7.0
Location management
80%
8.0
Order Management (4)
67.5%
6.8
Pricing
90%
9.0
Order entry
100%
10.0
Credit card processing
N/A
N/A
Cost of goods sold
80%
8.0
Payroll Management (3)
N/A
N/A
Pay calculation
N/A
N/A
Benefit plan administration
N/A
N/A
Direct deposit files
N/A
N/A
Reporting & Analytics (3)
86.66666666666666%
8.7
Dashboards
80%
8.0
Standard reports
80%
8.0
Custom reports
100%
10.0
Customization (2)
100%
10.0
API for custom integration
100%
10.0
Plug-ins
100%
10.0
Security (2)
100%
10.0
Role-based user permissions
100%
10.0
Single sign-on capability
100%
10.0
Grants Management
N/A
N/A
Project Financial Management
N/A
N/A
Project Execution Management
N/A
N/A
Procurement
N/A
N/A
Risk Management
N/A
N/A
Logistics
N/A
N/A
Manufacturing
N/A
N/A
Supply Chain
N/A
N/A
Product Lifecycle Management
N/A
N/A
  • Infor ERP has truly optimized our inventory and production resources and increased efficiency.
Debra Barone | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I used Infor ERP for all financial modules within our company. It made transactions seamlessly meld together.
  • User Friendly
  • Modules integrate well
  • Sales and orders are handled well
  • Bill of materials seemed cumbersome to use
  • Connection with more users in our area
Infor ERP is well suited for a manufacturing environment where there are sales orders.
General Ledger and Configurable Accounting (2)
90%
9.0
Accounts payable
90%
9.0
Accounts receivable
90%
9.0
Subledger and Financial Process
N/A
N/A
Inventory Management (3)
90%
9.0
Inventory tracking
90%
9.0
Automatic reordering
90%
9.0
Location management
90%
9.0
Order Management (4)
67.5%
6.8
Pricing
90%
9.0
Order entry
90%
9.0
Credit card processing
N/A
N/A
Cost of goods sold
90%
9.0
Payroll Management (3)
N/A
N/A
Pay calculation
N/A
N/A
Benefit plan administration
N/A
N/A
Direct deposit files
N/A
N/A
Reporting & Analytics (3)
90%
9.0
Dashboards
90%
9.0
Standard reports
90%
9.0
Custom reports
90%
9.0
Customization (2)
80%
8.0
API for custom integration
80%
8.0
Plug-ins
80%
8.0
Security (2)
90%
9.0
Role-based user permissions
90%
9.0
Single sign-on capability
90%
9.0
Grants Management
N/A
N/A
Project Financial Management
N/A
N/A
Project Execution Management
N/A
N/A
Procurement
N/A
N/A
Risk Management
N/A
N/A
Logistics
N/A
N/A
Manufacturing
N/A
N/A
Supply Chain
N/A
N/A
Product Lifecycle Management
N/A
N/A
  • It was well within our budget when we initially ordered it.
  • SAP
We liked the way it handled the different modules.
February 10, 2016

No regrets with Infor ERP

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Infor ERP throughout the organization; from manufacturing to quality control, purchasing to accounting and reporting.
We need a robust business intelligence platform that we can structure in order to run several KPI's and dashboard reports by using the data we already have in place. Currently we use a third party program to put these figures together, however setup process was painful and see ongoing problems while we use it.
  • It is one of the simplest products on the market. Very user friendly and in my opinion not complicated and busy wit unnecessary tools.
  • We usually do a very short training for new hires and they pick it up promptly.
  • Data processing is fast and results are always on time.
  • Good amount of ready made reports for our needs.
  • You need an IT person in order to customize reports, overcome system locks, etc. But, usually having an IT guy in house is a good thing as well.
  • There isn't auto lock future that would sign put users if they don't use the program for extended time.
  • Missing auto warning messages when you're about to run a big amount of data.
  • A continuous improvement (Lean) section with employee suggestions (ideas) ability would be great.
  • Updates for latest technological improvements usually come late.
When properly set up, existing financial reports work very well. Sometimes you need to customize these reports to meet your needs.
Inventory control is a breeze and makes you feel comfortable with Infor ERP. Again, when properly set up it is capable of giving the appropriate reports with several details without any hiccups.
General Ledger and Configurable Accounting (2)
N/A
N/A
Accounts payable
N/A
N/A
Accounts receivable
N/A
N/A
Subledger and Financial Process
N/A
N/A
Inventory Management (3)
60%
6.0
Inventory tracking
90%
9.0
Automatic reordering
N/A
N/A
Location management
90%
9.0
Order Management (4)
22.5%
2.3
Pricing
N/A
N/A
Order entry
N/A
N/A
Credit card processing
N/A
N/A
Cost of goods sold
90%
9.0
Payroll Management (3)
N/A
N/A
Pay calculation
N/A
N/A
Benefit plan administration
N/A
N/A
Direct deposit files
N/A
N/A
Reporting & Analytics (3)
53.33333333333333%
5.3
Dashboards
10%
1.0
Standard reports
70%
7.0
Custom reports
80%
8.0
Customization (2)
N/A
N/A
API for custom integration
N/A
N/A
Plug-ins
N/A
N/A
Security (2)
N/A
N/A
Role-based user permissions
N/A
N/A
Single sign-on capability
N/A
N/A
Grants Management
N/A
N/A
Project Financial Management
N/A
N/A
Project Execution Management
N/A
N/A
Procurement
N/A
N/A
Risk Management
N/A
N/A
Logistics
N/A
N/A
Manufacturing
N/A
N/A
Supply Chain
N/A
N/A
Product Lifecycle Management
N/A
N/A
  • It definitely increased employee efficiency. We're working on how to improve scheduling.
  • We have better control on inventory and can see where our money is.
  • Infor ERP improved the way we track open customer orders (backlogs).
I used another Infor ERP version called Mapics in the past. It was also a great product; efficient and fast. It was a hybrid one, running under Windows and DOS platforms; and hey, sometimes you need to sacrifice a good looking and colorful screen to black and white DOS in order to get things done faster and effective.
It is a user friendly, simpler and robust platform.
We always go thru our own IT team first. However, when they don't have the answer Infor support is always ready to resolve any question you would be asking, and they always get back to you promptly.
Manufacturing
Inventory Control (Materials)
Quality Assurance
Finance and Accounting
Purchasing

2
IT background with Infor experience is highly recommended
  • Finance and Accounting reports
  • Tracking sales by business units and product groups
  • Inventory control
  • Cost accounting
  • Addition of labortrak (shoptrak) module was on our long time wish list. After getting it implemented we're able to effectively track labor time.
  • If continuous improvement (lean) future could be added, we would be interested in to purchase that module.
  • Multi site function would be a possibility for us.
  • A smarter BI (business intelligence) is on my new wish list.
Because of its robust but simplest interface. Also, it is an inexpensive alternative.
Not Sure
No
When we implemented Infor to another plant we acquired, Infor provided right resources on time and finished the implementation without any problems. They took it very seriously and with the support and knowledge of our IT and accounting team we tackled the task with a great success.I highly recommend using Infor for your ERP software needs.
  • Running financial reports is easy
  • Running inventory reports is easy
  • Running employee labor reports is easy.
  • When run into a non responsive report run, you need an IT person to help you out.
  • When there are too many users logged in to system, it doesn't automatically log off the inactive users for a certain period of time.
Yes, but I don't use it
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