TrustRadius Insights
InkFrog has been a valuable tool for eBay sellers, offering a variety of use cases to streamline their businesses. Many users have found …
Overview
What is inkFrog?
inkFrog headquartered in Phoenix provides auction management and ecommerce listing software for vendors selling through major ecommerce platforms (e.g. Amazon, eBay, etc.).
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What is inkFrog?
inkFrog headquartered in Phoenix provides auction management and ecommerce listing software for vendors selling through major ecommerce platforms (e.g. Amazon, eBay, etc.).
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is inkFrog?
inkFrog Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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- Pros
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- Recommendations
InkFrog has been a valuable tool for eBay sellers, offering a variety of use cases to streamline their businesses. Many users have found it effective for posting products on eBay, increasing boutique sales, and solving inventory management issues. Additionally, InkFrog has been praised for its support team's assistance in resolving problems related to eBay product listings. Users have appreciated the customizable templates and simplified listing process, which have saved them time, improved efficiency, and made their eBay businesses easier to manage.
Furthermore, InkFrog has been useful in unifying marketplaces, particularly for eBay, and simplifying tasks such as answering customer messages. Some users have also found value in connecting their eBay and Amazon accounts through InkFrog and managing inventory across multiple platforms. The software offers the ability to link unlimited Amazon and eBay accounts and provides unlimited online storage.
Moreover, InkFrog has proven efficient for integrating eBay and BigCommerce stores, managing inventory, and importing product variants. It addresses crucial aspects like inventory management, order tracking, and scheduling for eBay sellers. In addition to these features, InkFrog serves as a suitable replacement for eBay's discontinued tool, TurboLister, providing similar functionality and more. While some users have experienced intermittent issues with the software or faced challenges reaching the support team, many continue to find value in InkFrog for their eBay businesses.
Easy to Use: Many users have found inkFrog to be easy to use and newbie-friendly, with a user-friendly interface and easy synchronization with eBay. The clear interface on the computer screen has been praised by some reviewers.
Convenient Inventory Management: Users appreciate that inkFrog offers inventory management and an overview of inventory across various platforms, including eBay and Amazon. This feature has been particularly helpful for sellers who manage multiple online stores.
Great Customer Service: Several users have mentioned the good customer service provided by inkFrog. They found the customer support team to be very helpful in resolving setup mistakes and providing ongoing support.
Negative Customer Support: Users have consistently reported negative experiences with the customer support provided by the company, with many stating that they received unhelpful and rude replies. The support team is described as having a bad attitude and being unresponsive.
High Price: Several users have complained about the high price of the software, with one user mentioning a significant price increase of 400% without any prior notice. Additionally, users expressed their desire for a free trial to test the software before committing to it.
Functionality Issues: Some users have encountered issues with the software's functionality, such as images failing to load and causing the page to time out. However, these users did find the customer service helpful in resolving this particular issue.
Users commonly recommend the following based on their experiences with the software:
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Connect to the company's eBay connection: Users have suggested connecting to the company's eBay connection for a reliable and efficient online inventory management experience.
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Reach out to the customer service team for assistance: Users recommend reaching out to the customer service team for any issues or concerns, as they are responsive and helpful in addressing user needs.
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Try the free trial of the software: Users suggest trying the free trial of the software before committing to a subscription. This allows users to explore and evaluate its features without any financial commitment.
Some users have also expressed a desire for other price options, such as a free version with ads. Additionally, some users compared this software to Inkfrog, stating that Inkfrog offers more advanced features and benefits like linking unlimited accounts and providing a wider range of services.
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