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Demandbase Sales Intelligence

Demandbase Sales Intelligence
Formerly InsideView

Overview

What is Demandbase Sales Intelligence?

Demandbase Sales Intelligence Cloud injects Account Intelligence into every step of sale, to help the user sell smarter and leave flat-footed competitors wondering what happened. It is available a la carte, or as part of the Demandbase One solution.

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Recent Reviews

TrustRadius Insights

InsideView is a versatile tool that is widely used by sales professionals, sales operations teams, and marketing teams to efficiently …
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Improve prospect outreach

8 out of 10
May 11, 2021
I used InsideView as part of my SDR Internship with SV Academy. I found it to be a great resource for finding relevant information to …
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An inside view of InsideView

9 out of 10
March 05, 2021
InsideView is a great tool to research and learn more about various companies and businesses. It was beneficial in my internship where I …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 20 features
  • Company information (92)
    9.2
    92%
  • Company/business profiles (90)
    8.8
    88%
  • Advanced search (89)
    8.2
    82%
  • Contact information (90)
    8.0
    80%
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Pricing

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N/A
Unavailable

What is Demandbase Sales Intelligence?

Demandbase Sales Intelligence Cloud injects Account Intelligence into every step of sale, to help the user sell smarter and leave flat-footed competitors wondering what happened. It is available a la carte, or as part of the Demandbase One solution.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

48 people also want pricing

Alternatives Pricing

What is Apollo.io?

Apollo is a sales intelligence platform with tools to help users engage with prospects. Sellers and marketers can use Apollo to discover more customers in market, connect with contacts, and establish a modern go-to-market strategy. Apollo's B2B Database includes over 220M contacts and 30M…

What is Lusha?

Lusha is a go-to-market intelligence platform, designed for sales, marketing and recruitment teams. Lusha data and insights help cut through the noise and reach the right people at the right time.

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Product Demos

Demandbase Sales Intelligence - Interactive Demo

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Features

Prospecting

Features related to generating leads and finding new contacts.

8.2
Avg 7.6

Sales Intelligence Data Standards

How well does the contact, company, and industry information provided by the SI tool meet the user’s needs? Is the availability and quality of data satisfactory?

8.7
Avg 7.5

Data Augmentation & Lead Qualification

Features around contact data management and lead intelligence.

8.2
Avg 7.4

Sales Intelligence Email Features

Features that support sending emails to leads, especially initial emails to a list of prospects. May gather additional sales intelligence based on email engagement, adding additional info to the contact record and/or contributing to lead prioritization.

9.4
Avg 7.6
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Product Details

What is Demandbase Sales Intelligence?

Demandbase Sales Intelligence Cloud injects Account Intelligence into every step of sale, to help the user sell smarter and leave flat-footed competitors wondering what happened. It is available a la carte, or as part of the Demandbase One solution.

Demandbase Sales Intelligence Features

Prospecting Features

  • Supported: Advanced search
  • Supported: Web browser extension
  • Supported: Identification of new leads
  • Supported: List quality
  • Supported: Email contacts
  • Supported: Direct dial contacts
  • Supported: List upload/download
  • Supported: Load time/data access

Sales Intelligence Data Standards Features

  • Supported: Contact information
  • Supported: Company information

Data Augmentation & Lead Qualification Features

  • Supported: Smart lists and recommendations
  • Supported: Salesforce integration
  • Supported: Company/business profiles
  • Supported: News updates
  • Supported: Prospect tracking/following
  • Supported: Alerts and reminders
  • Supported: Data hygiene
  • Supported: Automatic data refresh
  • Supported: Filters and segmentation
  • Supported: Ability to append contact, lead, and account level data

Demandbase Sales Intelligence Video

Advertising | Account-Based Experience | Sales Intelligence | Data. It's Four clouds. Four quick wins. One end-to-end solution. About Demandbase: Demandbase is Smarter GTM™ for B2B brands. We help marketing and sales teams spot the juiciest opportunities earlier and progress ...
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Demandbase Sales Intelligence Competitors

Demandbase Sales Intelligence Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Demandbase Sales Intelligence Downloadables

Frequently Asked Questions

Demandbase Sales Intelligence Cloud injects Account Intelligence into every step of sale, to help the user sell smarter and leave flat-footed competitors wondering what happened. It is available a la carte, or as part of the Demandbase One solution.

DiscoverOrg (discontinued), ZoomInfo Sales, and D&B Hoovers are common alternatives for Demandbase Sales Intelligence.

Reviewers rate Append emails to records highest, with a score of 9.9.

The most common users of Demandbase Sales Intelligence are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(183)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

InsideView is a versatile tool that is widely used by sales professionals, sales operations teams, and marketing teams to efficiently investigate companies and qualify leads. With its integration with CRM systems, InsideView provides valuable contact information and social media accounts of key decision-makers, helping users to streamline their prospecting efforts. Users appreciate the ease of use of InsideView, rating it highly in terms of user-friendliness.

One of the primary use cases of InsideView is gathering up-to-date information on prospects and customers. It helps sales teams target the right prospects by providing valuable data about employees and customers, simplifying the process of reaching out to potential clients. The software also serves as a research tool for gathering data on companies before initiating contact, making it an invaluable resource for sales professionals.

Another important use case of InsideView is its ability to update account firmographic data and find new contacts. Sales and marketing teams use this feature to clean up their databases and add new contacts in HR. The software's support team is responsive and attentive, providing valuable partnership to users.

Furthermore, InsideView offers a Watchlist feature that allows users to track companies and their updates all in one place. This feature is particularly beneficial for staying informed about current customers and prospects. Additionally, InsideView provides financial news, charts, and company size information, making it a great resource for sales professionals conducting research on prospects.

Overall, InsideView proves to be a tremendous ally for outbound sales development activities by helping users gather data on companies and contacts for engagement. It simplifies prospect targeting, allows for efficient research, and provides valuable insights into industry trends. Whether used by start-ups or established organizations, InsideView offers accurate and detailed information that saves time during the sales process while assisting in meeting sales quotas.

Convenient Features: Many users have praised the convenience of the product's features. Some customers have mentioned that the product offers a variety of convenient features, such as easy setup and user-friendly interface.

Reliable Performance: Reviewers have highlighted the reliable performance of the product. Several users have expressed satisfaction with the consistent and dependable performance of the product over time.

Great Customer Support: A significant number of reviewers have commended the excellent customer support provided by the company. Customers have mentioned that they received prompt and helpful assistance from the customer support team whenever they encountered any issues or had questions about the product.

Long Summaries: Some users have found the company summaries provided by InsideView to be excessively lengthy and have suggested the need for more concise versions. They feel that the current summaries can be overwhelming and would prefer a more streamlined format. Additional Social Media Sources: There is a desire among some users for InsideView to include insights from additional social media platforms like LinkedIn and Instagram. They believe that incorporating information from these sources would provide a more comprehensive view of companies' online presence. Outdated Revenue Information: Users have reported instances where revenue information provided by InsideView is not up to date, causing potential inaccuracies in their analysis. Additionally, they have noticed inconsistencies in the representation of company hierarchies, which can make it challenging to understand organizational structures accurately.

Based on user reviews, here are the most common recommendations for the software:

  1. Sign up for the software and take advantage of its resources. Users believe that they should have known about it earlier and recommend making full use of the tools provided.

  2. Ensure proper functioning of purchased tools and address any difficulties with support team. Reviewers emphasize the importance of ensuring that the tools purchased are functioning properly. They recommend promptly addressing any difficulties encountered and seeking assistance from the support team.

  3. Start using the software and ensure staff receive training. Users find the software to be a great tool for obtaining information on companies. They suggest starting to use the product and ensuring that staff receive training to maximize its features. This, they believe, will save a significant amount of time in cold prospecting and improve effectiveness in hunting for new leads.

Attribute Ratings

Reviews

(76-100 of 126)
Companies can't remove reviews or game the system. Here's why
Lisa Troutman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
InsideView is used in my department for employee count and industry verification. I believe it is used in other departments as well. Having InsideView integrated with Salesforce provides information at my fingertips and saves tons of time.
  • InsideView provides accurate industry information
  • InsideView provides accurate information at the contact level in terms of job role and title
  • InsideView provides accurate information regarding employee count
  • I like that InsideView also provides SIC codes
  • I wish View provided more direct numbers for contacts
InsideView is well suited for my role. I need to know the industry and company size at a glance when I am on the phone with a prospect scheduling a meeting for our sales team. This helps me determine quickly which account executive is best suited to speak with at a particular company.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
InsideView is used by the sales department in our company to address the issue of prospecting new customers. We use InsideView to import information into our CRM and help create new business contacts. It has been very reliable in getting us the correct contacts and helping us to find new companies to contact. The integration with social media especially LinkedIn is also very helpful when reaching out to new possible clients.
  • It provides accurate information on company size.
  • It helps us to get the correct phone numbers and email addresses of potential clients.
  • It also helps us to not contact people who have left the company.
  • Sometimes the integration with Salesforce is shaky, it makes you refresh and clear your cookies too frequently.
InsideView is perfect for the Sales Development team. When trying to create new sales there is always a need for new people to contact. Implementing InsideView has helped our SDR team set more meetings and that has led to more sales and in turn allowed us to increase the number of members on our SDR team.
Miles Hensel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Microsoft Dynamics and InsideView is a great add-in tool that we use to take our leads to the next level. I use this to find contacts and "inside" details about the companies that I am working with. I think it is a really great way to save a lot of time during the sales process.
  • Contact information.
  • Company insights.
  • Ease of use.
  • I don't think it has any glaring faults.
When I am setting up an account in my internal system this tool helps me take "short cuts" and really build it out so when future people read into it they know everything they need to know. It's nice having a tool that you know you can rely on daily.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use InsideView mostly for searching customer and competitor info.
  • Data accuracy
  • Competitor info.
  • Latest contact details
  • User interface is a bit odd.
  • Integration with other apps.
  • Data refresh takes time.
I have used it for looking into the competitor to solve my current customers industry trends as well as some of the key decision-makers within the organization.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
InsideView was helpful for doing research on leads before reaching out. The platform offers decent intelligence on people and accounts, which was helpful in my role doing both sales and marketing. I have no complaints!
  • Finding leads
  • Insights into leads and accounts
  • Building prospect lists
  • Quality of data
InsideView is useful for an inside sales or business development associate role.
Cameron Walker | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Insideview is used by our sales team to keep up-to-date on our clients' business and industry. This knowledge is integral when conducting business reviews and uncovering potential sales opportunities. It also provides valuable information on the company org chart, which can assist when identifying decision makers. The information it provides allows me to be an industry expert.
  • Cuts down on company research time before making a sales call
  • Connecting with social media platforms
  • Real-time information
  • Not enough contacts per company
  • Sometimes information is bad
  • Limitations in reporting
Insideview is a great tool for any sales organization. The contact database is solid, which can assist in finding/uncovering decision makers or stakeholders and generate leads. It increases the touchpoints within an organization and leads to closing more deals. I would recommend this to any company looking to provide an additional tool to their sales team.
JC Quiambao | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
InsideView was used mainly in the Sales department and sometimes by the Marketing team. For the Sales team, the usage trickled down from the top to the bottom - VP to SDRs.
The biggest problem that it addressed was lead quality. With more than 50 million company profiles and individuals ranging from enterprise to SMB, we were able to cleanse our current data with the data from InsideView. It was also helpful the way it is integrated with customer relationship management software along with social media.
This proved to be value overtime as we could proactively and confidently prospect to companies where little to no interaction has occurred before implementing the software.
  • One of the unique benefits InsideView offers is the alert option in case of a trigger event in a business or an organization.
  • Direct access to more than 50 million company profiles and individuals.
  • List building feature to search your desired individuals and businesses.
  • Information is sometimes out of date or missing information.
  • The small- to medium-sized business info isn't huge.
For Sales teams, InsideView is practical when outbound prospecting. Often times the email and number are accurate or at least lead to the company head quarters.
For companies that are focused on inbound work, this product would make less sense to use. However, if used to compare and contrast data, that may yield some benefits for the cost.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Our sales team uses InsideView for business intelligence. It helps us understand some key pieces of information about prospective targets.
  • Key contacts at an organization
  • Integration with Microsoft CRM
  • List making, InsideView has nice functionality when it comes to generating lists of prospective targets
  • Up to date information. We find that the information is dated on a frequent basis.
  • Detailed company information, many times the detail on the company is very limited and doesn't provide the detail needed.
A decent place to find contacts, but Google is more useful when it comes to learning about the true operations of a company.
December 14, 2017

Inside Integration

John Cupoli | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We used a CRM called QuotaFactory which utilized InsideView as a data provider within the platform. Everyone in the company used the platform and had access to InsideView’s data. The problem it was meant to solve was going to an outside site like Data.com or LinkedIn to find contacts and would add them to your contact list from within the platform, saving time on importing data lists from disparate sources.
  • You could get very granular with your search requirements and filter companies by any number of requirements like revenue or number of employees.
  • The data I got from InsideView was very accurate in most cases and didn’t come across many cases of bad data.
  • It was incredibly easy to build out searches and change filters on the fly.
  • With many searches you would come across pages and pages of companies that were in their database but had no contacts for those companies. This would be frustrating as you had to go into the company's profile to see if there were contacts. It negated a lot of the time saving it was meant to provide by being integrated with the system.
In my use case it was used as an integrated data source. If you are looking strictly for contacts the data is accurate but I had to dig through pages of empty company profiles to find them. It would be easier to use one of InsideView's other offerings rather then any kind of integrated solution to get contacts. If you are looking for a way to find companies and their revenue information to prospect without needing contacts to import it is really good and gives a lot of account level information.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
InsideView is used to add firmographic and demographic data to to-be-qualified leads that we capture, provide a better picture of overall company structure via their family tree tool and to generate alerts upon particular events (e.g. leadership changes, acquisitions, product launches) take place at the companies that are important for our marketing and sales teams to follow.
  • Appends important firmographic details to contacts in a reliable way
  • Provides automated alerts/notifications when events that you determine to be important take place at the companies you follow
  • Enables broader contact connections for sales & marketing within target accounts via their social connectors
  • While helpful, the custom alerts that one can build for following companies can be cumbersome and tough to tailor in a way that gets you just the information you want and not clutter that is largely inconsequential to your efforts.
  • Data accuracy is solid overall, but clarity about whether their appended data reflects the whole enterprise or a division or site within could be clearer.
  • Their pricing is straightforward, but I'd like to see enterprise options that account for stakeholders who would be infrequent users of the tool that we'd be hard pressed to justify a full seat for.
In complex, longer selling cycles and where every bit of contextual firmographic and demographic data is valued, InsideView is especially well-suited. While the standalone web version is nice, InsideView is really at its best when properly integrated with one's CRM instance like Salesforce or Microsoft Dynamics.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Overall it is a great product for sales and marketing. There are hundreds of thousands of names in their database. However, I would say it is about 60% accurate. The insights, family, and social media aspects are great features not a lot of people use. I love the ability to create lists, and to save your searches for later. Their search capabilities are really good too. You can find people by name, company, email address, etc. Excellent product for that. What it lacks is direct dial numbers. Not a lot of them.
  • Search for companies you want to research.
  • Insights are fantastic for trigger events. Get the emails daily from your list
  • Social media connections: LinkedIn Twitter, etc. It is really good at this.
  • Family tree is really good. You are able to see where the company you are researching fits in the corporation anywhere in the world.
  • Great for US based companies. Canada a little less so, and outside the US not really good at all
  • Contact information for people give you their email format. Even if they don't have a person, you can pretty much figure out an email address.
  • Direct dial numbers would be awesome.
  • A way to provide feedback when data is wrong - and then coded so you know next time you find someone that the data is likely wrong
  • Hyperlink to financial information somewhere if it is publically available
Company basics are pretty good. Especially if you want to use SIC codes. Corporate data is good. The people data is about 50%-60% accurate. Great to see the family tree. I like the fact it tells you that you are connected in LinkedIn and it has links to social media like Twitter. Really nice product that is easy to use.
Cynthia Randolph | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
InsideVIew is being used in my day to day tasks to gather contact and company information in order to prospect into organizations to try and reach out to customers and potential customers and discuss our software and how our software can help to solve their business problems. InsideView is great with company information and contacts but I feel that the strong point is company information and news. It is not being used across the entire org, just in my department.
  • The company information is great.
  • The news about the companies is a plus.
  • The company buzz is nice when there is buzz to provide.
  • It would be nice if we could have direct dials to the contacts.
  • Sometimes there are not that many contacts within an organization so maybe adding the amount of contacts InsideView provides, that would be nice.
  • Although there are emails, there are not always all of them so having all of the emails addresses, especially because we do not have direct dials, is important because we do need a way to get a hold of the contact directly.
Again, when looking for company information or news, I go to InsideView. This is the most appropriate place for this scenario. When I look for contacts, I do go elsewhere. This is not the best place to go for my contact information as they do not provide the most, as well as the direct contact information.
Michael Levy | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
InsideView is used for account planning and current awareness. It provides a strong set of sales triggers and alerts for tracking companies. The alerts have high precision (that is, they are about the company and topic in question). They also have a unique feature for tracking executives. When an exec is included in an article or posts on Twitter, the executive news/Tweet is included in my daily alert.
  • Sales Triggers -- 18 sales trigger categories which are displayed on profiles, included in alerts, and available for Build a List Prospecting (e.g. Show me companies in my territory that have recent product introductions)
  • Executive Alerts -- News mentions and Tweets
  • Social Media "Buzz" -- In product social media viewer that displays Facebook, Twitter, and RSS Blog postings by a company. Users may filter by feed type or keyword.
  • CRM Support -- They support a broad range of CRMs including second tier players. They have an OEM deal with MS Dynamics that provides the service out of the box.
  • Data Hygiene -- They now offer a separate set of hygiene services for enriching and updating content within major CRMs and Marketing Automation platforms
  • Who Knows Who Tool -- Users can identify the best path to prospects including through colleagues. Users may upload contact lists to help supplement the path.
  • LinkedIn links -- InsideView has broad availability of LinkedIn profile links for executives. Either they mined LinkedIn for this information or licensed the dataset from a LinkedIn miner. While they offer Twitter and Facebook links, they are sparse.
  • Technographics -- InsideView just added technology vendor and product data to their service as a premium (pricing unknown). The coverage spans a half million companies. [I have not licensed or seen this data as yet]
  • API and Connectors - InsideView has invested in developing a broad set of MAP and CRM connectors as well as a Developer's API.
  • While the company now supports 12 million global companies and 30 million executives, this is significantly below that of their primary competitors. Other sales intelligence vendors provide up to 10x the company coverage and up to 3x the contact coverage. Coverage of AsiaPac and Latin America is quite limited.
  • Family Trees are limited to subsidiaries so it is difficult to identify local opportunities for leveraging an MSA or targeting local branches.
  • Most US profiles are thin Equifax profiles providing little detail (e.g. no family tree linkage, business descriptions, or contacts).
  • Financials limited to public company Income Statements. For some reason, they never added the Balance Sheet or Cash Flow Statement.
  • The company has not rolled out any significant enhancements to their sales product since 2013 with the exception of adding more profiles. They have shifted their focus to marketing and an API.
  • While they offer some industry content, it is significantly weaker than that found in Hoover's and Avention.
  • They have moved to limit the number of downloads in the service as they sell an InsideView Target service to marketers. Competitors provide few restrictions on company and contact download (though most limit the number of downloadable emails).
  • There is no way to target executives by function across a company and download the prospectinglist. This is becoming a key requirement as firms move to Account Based Marketing and Account Based Sales Development. Competitors such as Hoover's and Avention provide screening across the family tree by job function and level. They also have a deeper set of company linkages than InsideView.

Do you sell across an organization or only to HQ and Major Subs? (IV limited to HQ and major)

Do you sell to companies with less than $5M in revenue? (IV limited information on smaller companies)

Are you looking for CRM and Marketing Automation integrations (IV has the broadest set of connectors)

Do you focus on sales triggers (IV strength)?

Do your sales reps use social media for researching companies and contacts (IV has strong viewing tools)?

Do your sales reps require broad intelligence for strategic selling? (IV has limited family trees, only basic industry information, partial financials, No SWOTs, No earnings transcripts, No profile export, etc.)

Paul K. Fury | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Insideview from within Salesforce. Often we will get a new lead and only have the company name. InsideView allows us to augment data on that record, complete the address, find other people at that company, see news and other updates about that prospect. This allows our teams to move quicker with better background information when meeting with a new prospect.
  • Find additional contacts at a prospect company
  • Sync current address information with Salesforce records
  • See alerts when important public news is posted about a company
  • Would like to see alerts posted directly to Chatter
I find InsideView is best suited when you have an inside or outside sales team that needs to quickly research a new lead.
Rob Morris | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
InsideView is used in our sales and customer success teams to update account firmographic data and occasionally find new contacts.
  • Syncing with Salesforce.com
  • Accurate Company Data
  • Ease of use
  • Contact data is lacking
  • Not many direct lines for contacts and no way to search for them
  • Contacts missing emails a lot of times
InsideView is well suited for account data and is easy to use.
Rattan Kaur | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I can only speak for myself, I use InsideView almost on a daily basis. It is helping me get a quick snapshot of companies I want to target, what challenges they may be facing through the news feeds and agents, and how I can go in and start a conversation. It is a great tool and I cannot wait until I can one day use the full version. I had a trial of SalesView and was highly impressed. I ditched Hoovers and been a loyal InsideView fan and user ever since :)
  • Quick company snapshot
  • List Building
  • Stay current with companies
  • Give a quick overview
  • Make it easier to build alerts
  • Less navigation to get to things is always good :)
  • Calling capabilities right from InsideView page to prospect
InsideView is great for conversation starters and list building activity, as well as overall building the sales funnel.
Mary Arnold, APM, ARM | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use InsideView in our sales and marketing departments. For our sales team, it has been extremely helpful in finding new leads and preparing for prospecting. I use it on a daily basis for keeping our accounts in Salesforce up to date and finding other companies within the family tree of current customers. For our marketing department, it has allowed us to prepare segmented lists that we can send direct mail to.
  • Family Tree - This feature has allowed us to update "related" companies in Salesforce. By having this information readily available we can easily call on companies that are "related" to current customers.
  • Sync Feature - You can very quickly sync company data or people with Salesforce.
  • Wrong Info Feature - If you do find a record that is incorrect, you can very easily send them the correct information and when they verify it they always reply back that they have updated the record.
  • Family Tree - Currently you have to manually relate companies in Salesforce to get the hierarchy. It would be great if InsideView could do this automatically!
  • Ability to download lists is limited to 2,000 records at a time. I wish this was a higher number.
InsideView is perfect for building lists...for both companies and contacts.
Richard Ingram | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use InsideView to find contact details for leads we can't find anywhere else, it has been extremely helpful in finding new leads and preparing for prospecting. I use it on a daily basis for keeping our accounts in Salesforce up to date and finding other companies within the family tree of current customers. It also helps us stay on top of news and events that our happening within our prospects.
  • Account Research.
  • Trends.
  • They give me key talking points to discuss while cold calling.
  • Email accuracy could be better.
  • Could use better metrics to evaluate ROI.
Building lists is very helpful and agents help define areas I want to research.
Christina Arsenault | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
I use InsideView myself to build watchlists to help keep up to date with our focus industries. As an organization however our top use for InsideView is for its lead enrichment capabilities. Our sales and service staff have access to a wealth of data about prospects by only inputting minimal information like name and company. This saves time and more importantly improves user adoption rates for our CRM database.
  • Lead Enrichment
  • Social Connections
  • Competitive Insights
  • Canadian data isn't as robust as what is available for the US. BUT this has improved drastically over the past year.
  • If your target prospects or competitors are small or local business there will not be much information.
Key question to ask when evaluating is if you spend time researching customers, prospects, or competitors or doing things like reviewing their website, blogs, social media channels, and employees on LinkedIn. InsideView can allow you to do all of this at once - freeing up more time for quality sales prospecting.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use InsideView to gain insight into prospective customers. It is mostly used by the sales department. It gives us the employee size, business description, SIC code, address, and social media [information]. You can create prospecting lists and watchlists to get updates on your target accounts.
  • The watchlist feature is great, it is a great way to stay up to date with new on target accounts.
  • I think the connections and reference customer notifications are great, but was more powerful before LinkedIn made it so easy.
  • Building lists is easier than some other systems that do similar things.
  • Sometimes I run lists using "smart agents" compelling events in a business and nothing comes up even though my list is very broad and at least some results should be returned.
I have used Data.com and InsideView integrated with sales and InsideView's integration works fine. I would imagine people would want to use something that is native to Salesforce but I don't think that should be a concern. I think InsideView actually uses Salesforce for CRM, at least they were. I would probably question the licensing, we hired a lot of reps and were spending a good amount of money as we grew.
September 28, 2015

InsideView Review - 9/11/15

Jonathon J. Leon Guerrero | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I used InsideView at my previous company for enriching accounts in Salesforce.com. Sales, Sales Operations, and Marketing were the primary users of it and it addressed our enrichment issues.
  • Accurate company information
  • Easy to use search
  • Filtering capabilities while searching helped drill down your results
  • UI? possible a facelift to the website
  • More interactive experience while using the Visualforce page on our Salesforce layout
InsideView is a great product for data enrichment and quick company searches.
Jamie Pisarra | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
InsideView is being used by our entire organization. It helps us find targeted accounts that fit into our ideal customer model. It also helps us stay on top of news and events that our happening within our prospects. I use it daily to stay on top of current happenings within my prospects businesses.
  • They help me find businesses with matching criteria that I work with.
  • They help me find contact information for decision makers within those companies.
  • They give me key talking points to discuss while cold calling.
  • It takes a little while to learn all the ins and outs of the program.
I think InsideView is a great tool for anyone in sales. While it is geared towards people who worked with larger, publicly owned or traded companies, it is a valuable tool for anyone looking to work with a particular customer. This program can really help you narrow your focus, and prevent you from blind calling a lot of accounts just to get information.
September 09, 2015

Inside the InsideView

Score 8 out of 10
Vetted Review
Verified User
Incentivized
InsideView is used by our organization in a few different ways; we use it to find potential clients and help us gain some background knowledge of the organization; we use it to update ourselves on our existing clients and changes within their organization, and we use it to gain insight into the competitors of our clients. This program really helps us keep our eyes everywhere and keeps us up to date all in one place rather than having to go search individually. It is a big time saver for us!
  • InsideView is very user friendly. It is easy to navigate and locate what you need.
  • The information provided helps make cold calling much easier. I can find the right person I need to contact, background information about the organization and when changes are made within the company.
  • The email alerts are great! It helps keep me up to date with changes being made to my clients and potential clients.
  • A few times I have made a call to a person that was no longer with the company. While this has only happened twice, having accurate information is very important.
I would definitely recommend InsideView to other people. Cold calling is an important aspect of my job, but one of my least favorites. This has made it so much more enjoyable and easier to start conversations. It also helps me get to the right person in the company a lot faster than what I was able to before.
Jack Moroney | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We used it to sync contacts with our CRM and get information on companies. It helps to set up account information at the click of a button. It automates what would be an extremely tedious manual process and saves a ton of lead generation time. It is used by sales and marketing teams.
  • Easy CRM integration
  • Remarkably accurate information
  • Syncs up quickly
  • It could include more companies.
  • Direct lines are rarely available
  • Email accuracy could be better
InsideView is great for sales prospecting. It automates a slow process in general and will save you money. You should ask what its competitive advantages are, how it might improve in the future, how often it is updated etc.
Barbara Giamanco | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
InsideView is a key component of our sales process. I use it in conjunction with other social networks like LinkedIn and Twitter. Using Watch Lists based on trigger terms, I can keep up to date on people and companies on a daily basis. Building detailed lead lists that I can export and import into my CRM system has never been easier. I absolutely love the data provided related to financial, industry trends, challenges and even the suggested questions to ask during a sales call. In today's world, buyers have high expectations of sellers and you better bring more to the table than a feature dump or a demo. Buyers expect salespeople to know about their business and to help them solve business problems they cannot solve on their own. InsideView is the best business intelligence tool for salespeople and that's based on 6 years of experience. I am such a believer, that I began integrating InsideView into all of my sales/social selling training programs several years ago. Highly recommend!
  • Watch lists
  • Lead generation list
  • People and company data
  • Honestly, I don't have improvement suggestions. Love the product!
It is very well suited for sales. InsideView is often compared to LinkedIn Navigator, but a key difference is that the information generated in LinkedIn is "user" generated. InsideView sources public data... much more meaningful. Also, in InsideView, I can build lead lists that I can then export and then import into my CRM. Unless you use Salesforce or Microsoft Dynamics, you cannot do that with LinkedIn Navigator. The data related to industry trends, challenges and more is invaluable to salespeople.
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