Overview
What is Insperity?
Insperity’s complete PEO services provide the scalable infrastructure needed to eliminate inefficiencies, control expenses and reduce risks to help sustain profitability. The Insperity PEO solution combines personalized service and HR technology, aiming to maximize the effectiveness of the client's people.
TrustRadius Insights
Maybe their POE works, but in my experience, their other models do not...
Our biggest …
Small and Medium Size Businesses Beware!
No doubt, this product WILL optimize any workforce effectively
Great for what it does
Small Business Switch Away from Insperity Workforce Optimization
Happy with Insperity
If you're considering Insperity - keep looking. Lacking a ton of basic features and not user friendly.
Expensable: Needs a healthy dose of better UX
ExpensAble is a Good Option for Companies Looking to Spend Less and Are Moving From Antiquated Tech
ExpensAble is perfect for processing expense reports.
Reviewer Pros & Cons
Service Offering Details
- About
- Tech Details
What is Insperity?
Additionally, through Insperity's collaboration with GrowthForce, the service can also include bookkeeping and accounting services, and customized compliance guidance and financial insights.
Their services include technology and personalized support from Insperity's dedicated experts. Some of their services include:
- Notification of significant changes to employment-related state and federal laws
- End-to-end workers’ compensation coverage and claims resolution assistance
- Safety services consultations delivered by tenured, highly trained safety professionals
- Virtual or instructor-led HR management training
- Response to Equal Employment Opportunity Commission and other fair employment practices agencies.
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Reviews and Ratings
(27)Community Insights
- Business Problems Solved
- Pros
- Cons
Insperity Workforce Optimization offers a range of features that cater to various HR needs. Users have found the platform useful for payroll onboarding, managing I-9 processes, and facilitating employee handbook signing. Additionally, it assists in benefits management, time and attendance tracking, and HR record keeping. Some users consider Insperity Workforce Optimization as a strong alternative to having an in-house HR team since it effectively handles tasks such as employee time tracking, payroll processing, and vacation management. Moreover, the platform provides access to a wealth of resources and information on legal matters specific to different cities and states.
However, it's important to note that users have encountered challenges with the product. The tools provided by Insperity are often described as slow, outdated, and difficult to use. The user interface is considered outdated as well, making navigation an arduous task for many users. Some have also expressed difficulties in generating reports, requiring certification in Insperity to do so. Furthermore, the cost associated with using Insperity is deemed expensive both in terms of monetary investment and the time spent on payroll processing. Small and medium-sized businesses might find that they don't receive the level of care and support they expect from the platform.
Despite these challenges, some users have found value in certain features offered by Insperity Workforce Optimization. The learning and development feature has piqued the interest of users exploring ways to enhance their employees' professional growth. The platform also benefits from responsive account managers who provide timely assistance when handling payroll tasks and other HR department needs. Overall, while there are areas for improvement, Insperity Workforce Optimization presents itself as a comprehensive solution for businesses looking to streamline their HR processes.
Low Healthcare Costs: Several users have mentioned that the healthcare costs provided by the service are low. This indicates that customers appreciate the affordability of healthcare benefits offered through the platform.
Reliable and Efficient Payroll Processing: Users have consistently praised the payroll processing service for being on time and compliant with regulations. This suggests that customers find the service reliable and efficient in handling their payroll tasks.
User-Friendly Onboarding Process: Many users have stated that both new hires and HR administrators find the insperity onboarding process to be easy to navigate. Additionally, it is mentioned that tracking pending documents and completion status is a smooth experience for HR admins. These comments highlight that the onboarding process is user-friendly, providing a streamlined experience for all parties involved.
Expensive Pricing: Some users have found Insperity to be one of the most expensive services available, indicating that the cost may not align with the value provided. They believe that the pricing is expensive for the value offered.
Lack of Customer Service: Some reviewers feel that there is a lack of customer service and respect for small and medium businesses when dealing with Insperity. They mention having a negative experience with the HR 'Team' rarely answering the phone numbers provided.
Outdated Software and Tools: Several users have expressed their belief that the software and tools used by Insperity are outdated. They think that there should be an easier way to make changes without having to submit an employee change form, suggesting a need for technological updates.
Reviews
(1-11 of 11)Our biggest complaint though is that, in my opinion, the user interface is very outdated and extremely difficult to use.
To be fair, we were not using the POE model that they offer but were using the self guided option.
In my opinion, the ease of use offered by basic industry names like Gusto and OnPay far outweighs any benefits you receive from using Insperity Workforce Optimization.