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Sage Intacct

Sage Intacct

Overview

What is Sage Intacct?

Sage Intacct is a cloud ERP system targeted at high-growth small and medium-sized businesses. Intacct includes applications for core financials and accounting, purchasing, order management, and financial reporting and business intelligence. It also integrates with 3rd party software like Salesforce.

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Recent Reviews

Time-saver!

8 out of 10
April 12, 2024
Incentivized
We use Sage Intacct as our system of record for accounting. Sage Intacct allows us to have tighter control over user permissions, better …
Continue reading

Sage Review

8 out of 10
April 04, 2024
Incentivized
I use Sage to track all the monthly financial activities. So there is a lot of entries I am posting in Sage on a monthly basis.
The …
Continue reading

Sage Review

7 out of 10
April 04, 2024
Incentivized
I use Sage Intacct for our part department of an electric contracting company. I am able to create purchase orders as well as inventory …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 40 features
  • Accounts payable (1184)
    8.4
    84%
  • Cash management (1100)
    8.3
    83%
  • Standard reports (1135)
    8.2
    82%
  • Custom reports (1120)
    8.0
    80%

Reviewer Pros & Cons

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Video Reviews

1 video

Get Creative: Sage Intacct Opens Up Options for Software Company
03:56
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Pricing

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What is Sage Intacct?

Sage Intacct is a cloud ERP system targeted at high-growth small and medium-sized businesses. Intacct includes applications for core financials and accounting, purchasing, order management, and financial reporting and business intelligence. It also integrates with 3rd party software like Salesforce.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.sage.com/en-us/sage…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Xero is an online accounting software product for small businesses and personal finance. Its features beyond general ledger and double-bookkeeping include quotable invoicing, bank reconciliation, purchase order and expense management, and tax management. Third party apps can extend its features…

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Product Demos

Revenue Recognition Demo

sageintacct.wistia.com

Sage Intacct Core Financials

sageintacct.wistia.com

Sage Intacct for Growing Businesses

sageintacct.wistia.com
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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

7.1
Avg 7.5

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

7.9
Avg 7.1

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.7
Avg 8.0

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.1
Avg 7.6

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

8.3
Avg 7.4

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

6.6
Avg 7.0

Order Management

The ability to process orders, and track them from quote to cash.

7.8
Avg 7.4
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Product Details

What is Sage Intacct?

Sage Intacct is a cloud-based financial accounting software system with functionalities for small to mid-sized businesses. Sage Intacct delivers an array of core accounting applications such as a general ledger, accounts payable, accounts receivable, cash management, and order management to any accounting department or finance team. It also supports functionality for built-in dashboards, real time reporting, time and expense management, project accounting, revenue management, and global consolidations for multiple entities.

With an open API structure, Sage Intacct’s accounting solution also provides integration with any CRM, payroll, POS, or ERP system such as Salesforce, and ADP.

Sage Intacct aims to give organizations the visibility and agility to make the right data-driven decisions at the right time to steer their organizations and people to growth and recovery. When it is integrated with budgeting and planning and paired with HR and people software, Sage Intacct is designed to enable digital transformation through continuous accounting, continuous trust and continuous insight.

Sage Intacct Features

General Ledger and Configurable Accounting Features

  • Supported: Accounts payable
  • Supported: Accounts receivable
  • Supported: Cash management
  • Supported: Bank reconciliation
  • Supported: Expense management
  • Supported: Time tracking
  • Supported: Fixed asset management
  • Supported: Multi-currency support
  • Supported: Multi-division support
  • Supported: Regulations compliance
  • Supported: Electronic tax filing
  • Supported: Self-service portal
  • Supported: Global Financial Support
  • Supported: Intercompany Accounting
  • Supported: Journals and Reconciliations
  • Supported: Enterprise Accounting
  • Supported: Configurable Accounting
  • Supported: Centralized Rules Framework
  • Supported: Standardized Processes

Inventory Management Features

  • Supported: Inventory tracking
  • Supported: Location management

Order Management Features

  • Supported: Pricing
  • Supported: Order entry
  • Supported: Credit card processing
  • Supported: End-to-end order visibility

Payroll Management Features

  • Supported: Reimbursement management

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Customization Features

  • Supported: API for custom integration
  • Supported: Plug-ins

Security Features

  • Supported: Role-based user permissions
  • Supported: Single sign-on capability
  • Supported: Multi-factor authentication
  • Supported: User-level audit trail

Additional Features

  • Supported: Subscription billing
  • Supported: Revenue recognition
  • Supported: Collaboration/Social
  • Supported: Multiple chart of accounts
  • Supported: Multiple reporting books
  • Supported: Multi-dimensional reporting
  • Supported: Graphs/Charts/Performance cards
  • Supported: Report visualizations (conditional highlighting, color grading, trendlines, etc.)

Sage Intacct Screenshots

Screenshot of Accounts Receivable: Automate accounts receivable processes.Screenshot of Revenue Recognition: Automated and compliant revenue recognition with complete support for ASC 606 and IFRS 15.Screenshot of Real-Time Reporting: Real-time reporting with up-to-minute financials across multiple business dimensions. Show only the metrics that matter based on the user viewing the dashboard.Screenshot of the times and expense management dashboard, which is customized to reflect the user's role, displaying relevant information that aligns with their position, thereby presenting each individual with the data most pertinent to their responsibilities.Screenshot of the detailed company metrics used to forecast business growth.Screenshot of the order management workflows, which are automated to accelerate quote-to-cash sales

Sage Intacct Videos

Sage Intacct Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUnited States of America, Canada, Australia, United Kingdom, South Africa

Sage Intacct Downloadables

Frequently Asked Questions

Sage Intacct is a cloud ERP system targeted at high-growth small and medium-sized businesses. Intacct includes applications for core financials and accounting, purchasing, order management, and financial reporting and business intelligence. It also integrates with 3rd party software like Salesforce.

NetSuite ERP, Certinia ERP Cloud, and Microsoft Dynamics GP are common alternatives for Sage Intacct.

Reviewers rate Single sign-on capability highest, with a score of 8.8.

The most common users of Sage Intacct are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(2496)

Attribute Ratings

Reviews

(1-25 of 173)
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April 12, 2024

Time-saver!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Sage Intacct as our system of record for accounting. Sage Intacct allows us to have tighter control over user permissions, better reporting capabilities, and the ability to integrate with many other SaaS tools to automate many of our processes.
  • Dimension reporting makes it really easy to keep a streamlined chart of accounts and still be able to slice and dice the data in many ways.
  • Sage Intacct's marketplace partners has allowed us to integrate with many tools to automate many of our processes.
  • AP approvals rules are limited when compared to other products. Even when compared to the approval rules available in Intacct's Purchasing module, AP approval capabilities are quite limited.
  • Prepaid module is okay to use but it outdated and needs a UI refresh. The pages are not as intuitive as it could be and populating the fields are clunky.
As our company scales and moves towards becoming a public company, audit controls are extremely important and Sage Intacct does a very good job of setting custom user/role permissions. The dimensions in Intacct are also well suited for our company as we have multiple departments and cost centers. Dimensions allowed us to trim our chart of accounts but still allow us to slice and dice data in ways we couldn't do previously in our old accounting system.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Full Cycle International Accounting, Accounts Payable, Accounts Receivable, Purchasing, Financial Reporting, cash and credit card reconciliation, etc. We use multiple layers of fields and coding for reporting structure. We're integrating 3 ERP systems into Sage Intacct globally. We're in process of onboarding hundreds of employees to Sage Intacct. Company restructuring for growth with acquisitions. Our AP team is in process of reviewing the benefits of AP Automation. We utilize the collaboration center and approval layers in Sage Intacct and frequently keep up with the Quarterly releases from Sage Intacct to benefit our team.
  • Collaboration Center - Incredibly useful for Deadline requests, training purposes, audit trails attached to correlating support.
  • Project Coding - Easy to follow and code to PO's and Invoices.
  • Department and Service Line ID's are fields we just included but have been useful for reporting in our organization.
  • Calculating VAT Tax Subtotals accurately.
  • Editing Invoices after they're posted or paid if it's in the same period!
  • Collaboration Center checklist where you don't have to see every tag but more of a completed or still pending status.
Sage Intacct is by far the best ERP system I have used over the years. It's the most user friendly and customizable system for large scale accounting. There are always going to be areas that have room for improvement but from what I have experienced working with Sage Intacct is that they're continuously improving every quarter with new releases trying to meet client needs.

There are specific nuances but once you familiarize yourself with them Sage Intacct is quick to learn.

The Help and Resource center specifically gives step by step instructions by module.
April 04, 2024

Sage Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Sage to track all the monthly financial activities. So there is a lot of entries I am posting in Sage on a monthly basis.
The problems that Sage addresses for me is being able to easily correct an entry if it was posted wrong. The Edit feature saves a lot of time and allows the data to look cleaner rather having voided entries on the reports.
  • Journal Entries
  • Customizable Reports
  • A/P
  • Even though the reports are customizable I wish it was easier to pull P&L for any unique date range
  • For Bank Reconciliation I like seeing the Debit and Credits all on page instead of having to use the filter buttons
  • Also on Bank Reconciliation I like to see what had already been matched still on the same page as the unmatched ones but still have the option to filter them off of course but sometimes being able to see it all on one page instead of filtering back and forth
Well suited for many journal entries and being able to research entries are easy.

Not well suited for pulling P&L for unique dates without having to add in special reporting
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Sage Intacct to maintain the accounting for our operations. While we utilize other platforms all of the AR/AP, period, fiscal flows into Sage Intacct. The system allows for all of AR/AP to be in a centralized location with attachments. The option to add customized fields allows for better organization. However the bill approval process is lacking in customization and is limited. This is a problem with dimensional accounting.
  • Applying vendor deposits against bills and accounting for it correctly
  • applying intercompany credits against customers accounts
  • processing 1099 forms
  • Bill approval process lacks customization as it is limited to 3 types of approval policies, 2 of which are the same except one includes value. Once turned on it allows to all vendor bill across the board with not being able to limit by vendor or location
  • PO approval process could be easier to setup, the is no option to import the GL item groups so mapping has to be done individually and depending on the number of items can take a long time in each transaction type
  • Unable to edit voided transactions, so if a bill is reversed in 2022 and payment voided in 2023 the bank reconciliation will be off until 2023. There is no way to correct this
Dimensional accounting, accounting for multiple locations where coding is necessary. I would not recommend for e-commerce or sales related. This is more for operational accounting where when utilized with other platforms will work really well. The easy to learn the system is great and the help on this page actually provides helpful information. The smart rules, smart events help section could use some improvements
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The multi-entity & global consolidations module is being used by my current company, and it produces highly respectable accounting services results. The ability to publish their financial information in a consolidated format to demonstrate to investors how well they are performing makes the clients happy, and this is crucial to maintaining the "Benevolence" of the business position.
  • To perform all financial analysis, Sage Intacct includes a number of reports that can be pulled at the ledger and sub-ledger levels.
  • When the integration of data from other systems does not flow effectively, Sage Intacct offers the option to manually apply the payment or vendor credit.
  • Reclassification of financial transactions through GJ to make the financials correct as per the client's Business requirement to achieve the financial objective for maintaining the books
  • The audit log available is not having the complete information, which is very difficult to track if the user has left the organization.
  • The Dashboard features are not available for the basic plan, which would help to get more benefits if included for all plans.
  • The “invoice date”, “GL Posting date” and “Payment date” are frozen once the transaction is closed with the "Paid" status, which is virtuous in the aspect of to have a control but sometimes it will impact the financial review on the adverse sideways as well. The edit option given to the top-level users would help a lot to get them fixed whenever it is required.
  • Once a Credit Memo is applied against any open Invoice, we are not able to reverse the same. If we have applied the Credit Memo to a wrong invoice then we are not able to correct it.
The Sage Intacct application is appropriate for all Mid and small Business organizations to handle the accounting framework which is helpful for the Business to make important decisions on a timely basis which will help them to shape their firm or organization in a healthier way in the competitive market. The Business which has a very good Financial Statement with more accuracy, helps them to get more funds through loans or other advances to expand their business well and do extra business.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using the Sage Intacct application for processing bills/ PO bills and applying the offline payment against the invoices and it will be useful for financial performance evaluation at the month-end. It is useful for extracting many other reports such as Aging reports, Bill registers, and T&E reports.
We are unable to schedule the payments directly from the Sage Intacct application.
It is very useful for Vendor creation and modifications if any are required.
  • Sage intacct will be useful in month end reconciliation by extracting all the required reports.
  • It is helpful for viewing of any type/particular GL codes directly in the General ledger folder
  • It will be helpful to apply the credit memos for a particular date
  • While processing the bill in Intacct the application is automatically consider the current date instead of the invoice date and has to be entered manually
  • There is possiblility of duplication of invoices which are processed via PO module since the error page will not popup while processing the normal invoice which is already included in the submitted PO list
  • Even though we have all the updated Vendor mapping file with detailed approver list, Sage intacct will display only approver 1 & 2 at the home page in the vendor mapping tab
Sage Intacct is appropriate for all Small size and medium-sized enterprises to process their invoices and extract financial information easily.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Sage Intacct is a very good accounting solution package used in our Organization for accounting services to our Clients business. The application is very ease to use and help in fixing the financial transactions very effectively and help our Clients to maintain their books very evidently with precise information and improve the Trustworthiness in the marketplace.
  • Reclassification of financial transaction through GJ to make the financials correct as per the Client Business requirement to achieve the financial objective for maintaining the Books.
  • Sage Intacct has Multiple reports which can be pull out at Ledger and Sub-ledger level to do all the financial analysis.
  • The Sage Intacct has an option to apply the payment or vendor credit manually when the integration of data is not flown properly from other applications.
  • The “invoice date”, “GL Posting date” and “Payment date” is freeze, once the transaction is closed with the "Paid" Status which is virtuous with the aspect of to have a control but sometimes it will impact the financial review on the adverse sideways as well. The edit option given to the top-level users would help a lot to get them fixed whenever it is required.
  • The Dashboard features are not available for the basic plan which would help to get more benefits if included for all plans.
  • The audit log is not having the complete information sometimes which is very difficult to have a track if the user has left the organization.
The Sage Intacct application is appropriate for all Mid & Small Business organizations to handle the accounting framework which is helpful for the Business to make the important decision on a timely base which will help them to shape their firm or organization in a healthier way in the competitive market. The Business which has a very good Financial Statement with more accurateness, help them to get more funds through loans or other advances to expand their business well and do extra business.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Sage Intacct is a very good accounting solution package used in our Organization for accounting services to our Client's business. The application is very easy to use and helps in fixing financial transactions
  • Reclassification of financial transaction through GJ to make the financials correct as per the Client Business requirement to achieve the financial objective for maintaining the Books.
  • Sage Intacct has Multiple reports which can be pull out at Ledger and Sub-ledger level to do all the financial analysis.
  • The Sage Intacct has an option to apply the payment or vendor credit manually when the integration of data is not flown properly from other applications.
  • The “invoice date”, “GL Posting date” and “Payment date” is freeze, once the transaction is closed with the "Paid" Status which is virtuous with the aspect of to have a control but sometimes it will impact the financial review on the adverse sideways as well. The edit option given to the top-level users would help a lot to get them fixed whenever it is required.
  • The Dashboard features are not available for the basic plan which would help to get more benefits if included for all plans.
  • The audit log is not having the complete information sometimes which is very difficult to have a track if the user has left the organization.
The Sage Intacct application is appropriate for all Mid and small Business organizations to handle the accounting framework which is helpful for the Business to make the important decision on a timely base which will help them to shape their firm or organization in a healthier way in the competitive market.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
A Versatile and User-Friendly Solution for Accounting: Sage Intacct ReviewI've been using Sage Intacct for accounting and auditing purposes in our company, and it has truly proven to be a game-changer in delivering end-to-end financials to our clients. Here's why I believe Sage Intacct deserves a glowing review:

Versatility and User-Friendly Application: One of the standout features of Sage Intacct is its versatility. It seamlessly adapts to our diverse accounting needs, making it suitable for a wide range of financial tasks. Whether we're managing payroll, tracking expenses, or handling complex financial transactions, Sage Intacct consistently delivers. Its user-friendly interface is a breath of fresh air. It's easy to navigate and feels intuitive from the moment you start using it. This simplicity has significantly reduced the learning curve for our team, resulting in increased efficiency.

Clear and Understandable Presentation: Sage Intacct's presentation and view are nothing short of impressive. The clarity of information and the way it's presented make complex financial data easily understandable. This is a massive advantage when dealing with clients who may not have an in-depth understanding of accounting jargon. The straightforward presentation allows us to communicate financial insights more effectively, fostering better client relationships.

Custom Reports and Consolidation: When it comes to custom reports and consolidation, Sage Intacct truly shines. It surpasses other accounting packages I've worked with. The level of customization it offers for financial reports is remarkable. We can tailor reports to suit our specific needs, ensuring that we provide clients with precisely the information they require. Additionally, the consolidation process is seamless, making it effortless to compile financial data from various sources into a coherent and accurate whole.In conclusion, Sage Intacct has become an indispensable tool for our accounting and auditing endeavors. Its versatility, user-friendliness, clear presentation, and exceptional custom reporting and consolidation capabilities have significantly improved our workflow and the quality of our service to clients. If you're in search of an accounting solution that ticks all the boxes, Sage Intacct is undoubtedly worth considering. It has certainly made our financial management tasks more efficient and effective.
  • Custom Reports
  • Consolidation
  • Auto Sync from other applications
  • Particularly in GJ module, under show details it will be helpful if we include Service provider field, GL field to it.
Versatility and User-Friendly Application
Clear and Understandable
Custom Reports and Consolidation
Score 9 out of 10
Vetted Review
Verified User
Incentivized
<i>I enter invoices to be paid and I also review invoices and credit card authorization to approve. </i>
  • It has plenty of options to select from
  • It lets you know when you don't have the proper funding in your budget to enter an invoice
  • Easy to read
  • Doesn't notify me once my request are approved or going to get paid
  • Too many areas to input for an invoice #, message and other
Our organization has several different programs and departments with different needs. Intacct seems to easy for all of us to utilize.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Sage Intacct everyday for all types of daily activities from cash application to passing GJ''s, Billing, Invoicing and customer reports and with the help of intact we can do all the accounting activities without any hassle and with at most accuracy.
  • Invoicing and Syncing all the invoice lines to generate invoices and credit memos
  • Customer reports as per MIS requirement
  • Cash application payment processing in Bulk without any error
  • Some of the payment summaries created by system we cant edit and modify as per client requirment if we can it ll be very usefull
  • Sandbox Access should include all activities with real time data
Sage Intacct is very much user friendly and to give any kind of KT's it is very usefull and all the activites including month end reports customer reports MIS reports can be generated within min or so so it is very usefull for me.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Sage Intacct is providing global consolidations with our clients who have entities across the globe and are able to systemize all their businesses at one platform to have more visibility and clarity to remove other platform usages by integrating with Intacct. PO module helps tremendously for the dropship module where the client manages it on the Salesforce platform for their customers to place the orders and meanwhile, accounting and approval parts are taken care of by Sage Intacct.
  • Customization of reports and views across the module is good
  • Templates available for all the activities which remove the manual task
  • Integration between any other platforms works with minimal sync error
  • Bank reconciliation is very good with few clicks
  • Sometimes Sage Intacct takes more time than usual time to run a few reports like vendor master. And, looks to see some improvement here.
  • Credit applications to vendor invoices are consolidated at the time of application and it could have been made individually.
  • The audit trail is not up to the mark and it should track all the activities with complete details.
As I have been using Sage Intacct for the last 5 years, Sage Intacct is best suitable for small and very small businesses because of the speed and it is cloud-based it works very well with small users like 500 to 1000 pax. Moreover, it will not work like an ERP platform and small businesses typically will not have much experience with ERP software rather they can go with software like Sage Intacct. And, more importantly, the reports and financials are very accessible and within a few clicks, they can get viewed as and when required.

I see some cases where Sage Intacct is not very suitable where international taxation exists in different countries.
September 12, 2023

Sage helps us close faster

Score 7 out of 10
Vetted Review
Verified User
Incentivized
I use Sage for AP and AR and closing duties. We have multiple entities but when we invoice vendors it will only show Spinato's International as the company even if we are not invoicing from that company. In AP Automation we have I haven't noticed that it's making note of the addresses so it can identify the entity we're using and we have to change the entitiy on every invoice from the same vendor because it will update to the last entity that we've entered.
  • Inter-entity Billing
  • Attaching invoices is very easy
  • Integration with Concur
  • AP Automation with multiple entities
  • Having the ability to see if you've attached a document in the credit card transactions screen without opening up each document
  • Being able to make AR invoices from any entity instead of just our master entity
It has made us more efficient in our inter-entity billing. In AP Automation we are using more time to enter the invoices with vendors that use all of our entities because it won't recognize the addresses of the entities and update the entity for us.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Sage Intacct is a very good accounting solution package used in our Organization for accounting services to our Clients business. The application is very ease to use and help in fixing the financial transactions very effectively and help our Clients to maintain their books very evidently with precise information and improve the Trustworthiness in the marketplace.
  • Reclassification of financial transaction through GJ to make the financials correct as per the Client Business requirement to achieve the financial objective for maintaining the Books.
  • Sage Intacct has Multiple reports which can be pull out at Ledger and Subledger level to do all the financial analysis.
  • The Sage Intacct has an option to apply the payment or vendor credit manually when the integration of data is not flown properly from other applications.
  • The “invoice date”, “GL Posting date” and “Payment date” is freeze, once the transaction is closed with the "Paid" Status which is virtuous with the aspect of to have a control but sometimes it will impact the financial review on the adverse sideways as well. The edit option given to the top-level users would help a lot to get them fixed whenever it is required.
  • The Dashboard features are not available for the basic plan which would help to get more benefits if included for all plans.
  • The audit log is not having the complete information sometimes which is very difficult to have a track if the user has left the organization.
The Sage Intacct application is appropriate for all Mid & Small Business organizations to handle the accounting framework which is helpful for the Business to make the important decision on a timely base which will help them to shape their firm or organization in a healthier way in the competitive market. The Business which has a very good Financial Statement with more accurateness, help them to get more funds through loans or other advances to expand their business well and do extra business.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Sage Intacct for most accounting-related functions including accounts receivable, accounts payable, cash management, journal entries, revenue recognition, order entry invoicing, contract management, usage-based & contract billing, prepaids, general ledger, financial reporting, & budgeting. With the Advanced CRM integration with Salesforce, customer, contract, and billing information is automatically synced to Intacct making it our system of record and source of truth without the manual effort of transporting data from system to system. We also have entities in multiple countries and leverage Intacct's multicurrency and global consolidation features to report on global financials in functional currency.
  • UI/UX - navigating the system is intuitive and user-friendly
  • Ability to report on native & custom dimensions
  • Multi-currency management
  • Flexible COA setup
  • Bank/credit card reconciliations
  • Within Global Consolidations you can only consolidate on a monthly basis. When acquiring foreign companies mid-month, this makes it incredibly difficult to provide a consolidated OBS in USD.
  • Custom financial report setup. While very flexible, we found we had to create many account groups manually to format our reports in an intuitive way. It would also be nice if reports could be filtered by 'from' and 'to' dates, rather than by end date only and adding extra columns in the report setup.
  • Revenue recognition for custom rev rec types.
  • Ability to delete/modify data after incorrectly posting a payment on an invoice
  • Dashboards are lacking and need to be updated manually frequently
Sage Intacct is great for mid-sized companies focused on growth. It is easy to navigate and supports 95% of our accounting needs. The ability to integrate with Salesforce, manage multiple currencies, and consolidate financials on a global level makes Intacct a great choice for businesses operating with multiple entities across the globe.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use it to manage Accounts Receivable, create and send bill to locals and affiliates, apply and track payments. Also to create adjustments like debit/credit memo as needed. What I like most about it is the ease of doing AR functionalities. To me, it is user friendly and has the help page section which immediately gives the user access to get a quick guide and information to problems/questions encountered in the use of Sage Intacct.
  • creation of bills by volume through upload
  • Help on the page section
  • the ability to customize functionalities according to user needs
  • I find the creation of custom reports help page hard to follow - in the sense that actual finished report does not meet the expectation.
  • The old format of receive payment screen which Sage Intacct intends to phase out is more useful to my end, I use the new one but I like the format of the old view better.
  • In the creation of the Statement of Account I hope there are more options - like Show only those bills with open balance; Show only credit memos available or a combination of both. Right now there are only 4 available - see below
  • Show all transactions
  • Show all but reversed payments
  • Show affiliates and others with no balance if activity occurred
  • Show affiliates and others flagged as inactive if activity occurred
In my opinion, Sage Intacct is best suited for multi coded transactions. Also suited for less staff departments. I think it also well suited for those using accounting users working remotely. I could not think of any scenario where it is less appropriate.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
I work in Accounts Payable, so I am mainly familiar with the Accounts Payable and Purchasing modules in Sage. We have about 800-900 bills per month, many of which go through a PO process and some that do not. Some of our bills are also posted as fixed assets and so I have a tiny bit of experience with the Fixed Asset module in Sage as well.<br><br>Sage is mostly ok but has a few things that I think could be improved upon. First of all, their attachment system for attaching files such as PDFs, emails, Excel sheets, etc. to the transactions is very weird and confusing. What Sage refers to as an "attachment" is different than what most people think of when they think of an attachment. Most people would think of an attachment as a single file, such as PDF, that gets attached to an email in Outlook. This is not the case in Sage. In Sage, attachments are really more like folders in a Windows file system, and each attachment can hold multiple files. Furthermore, using the Duplication feature (which we use a lot) can result in duplicating the attachment across multiple transactions and inadvertently linking many transactions and their files, which can be very bad when a user thinks they are deleting a file from one transaction and not realizing they are deleting that file from ALL transactions that share that same attachment.<br><br>There are also issues with conversion from one step of the PO process to the next, and if things are not converted properly, it can cause errors and cause transactions to get stuck in a certain step which can require help from Sage support (who, even then, can not fully get rid of the transaction, but merely close it out).Creating custom reports is not easy as the fields that you want to select in the custom report creation screen are not always named the same as in the module where you normally see them. You have to guess and check a whole lot, and there are 10 options for something like "Vendor Name" under different sections of the report creation screen and only one of them will actually output anything and the rest output a blank column.<br><br>When looking back at fixed asset details in an AP transaction, the Asset Class is only shown as a series of random numbers instead of what you originally selected, so it makes it difficult to refer back to previous transactions to see what you did previously.<br><br>Sage does not allow you to filter and sort by custom dimensions, and this is a really big flaw. For instance, our transactions have a custom dimension called "Location" (as we have a bunch of different physical locations) and if we have a vendor that we use at all of our locations, it's impossible to filter for only one location if we are looking for an invoice from only a certain location.<br><br>Overall, it's not the worst software I've ever used, but certainly could use some improvement.
  • The % wildcard functionality is helpful for when you only want to search for part of something (vendor name or invoice number, for example, if you don't know the full name or invoice number)
  • Support has usually been good about getting back to me and being helpful in their resolution
  • Adding vendors is pretty straight forward
  • Applying credits to transactions when paying bills could be easier. You have to drill down into the credit amount in order to apply a certain credit memo to a certain invoice. Otherwise, Sage will decide which credit(s) to use for you and it may result in only part of a credit memo being used.
  • Adjusting 1099 amounts could be easier. You can only select a starting amount for the year instead of entering the exact 1099 amount that you want.
  • Needs a way to search credit card transactions (in the Credit Card Transactions section) and AP transactions that were paid by credit card in one search. Currently have to search in two places and the credit card transaction section uses "Payee" and the AP section uses "Vendor Name".
I would say that if you are doing the same things over and over and don't need a ton of functionality or don't plan on expanding your business, then maybe Sage would work well for you. However, for large corporations that have different entities, many credit card users, multiple locations, and complex 1099 situations, etc., a more flexible and robust software may be better.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Sage Intacct for Financial and Accounting Functions. We use the Purchasing module to enter our vendor purchases and be able to allocate between our different locations and programs to accurately track expenses and compare to budget. We use the AR module for invoicing tenants and other customers as needed. We recently launched the Fixed Asset module that we are not sure if it is being utilize correctly as we have some difficulty with how the module works and being able to track projects. The Reports module works as expected, there is an ability to create custom reports although I have not personally had to do this yet. The Dashboards feature works well and it is used quite frequently to track the performance of our different programs and locations. I like that you can easily toggle between them. The Cash Management module works well but with the credit card transactions it would be nice if we could use one of our built allocations. Currently we download the transactions from the bank and then import them but on the import it does not allow us to use an allocation so if the charge is for multiple locations it has to be manually split out on the import.
  • Reports are easy to view and can be exported.
  • Journal entries can be imported.
  • Dashboards are easy to filter.
  • Fixed Asset module does not handle multiple invoices very well.
  • Imported Credit Card transactions cannot be allocated.
  • Setting up new users is difficult to know what needs to be selected.
Sage Intacct does well if you are wanting to import transactions to reduce manual entry but you must follow the import format exactly. I think it is well suited for entering AP vendor invoices and paying the bills. In my experience, finding the correct settings for check alignment takes a lot of trial. The Dashboards function is great for giving staff a snapshot into performance.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Payroll Journal Entries, Accounts Payable - I primarily use Intacct to print checks for our clients and enter payroll journal entries.
  • Import journal entries
  • Dashboards are nice - just learning to use them
  • Checks are easy to print
  • Credits do not sync well from Bill.com
I like the Applications tab that can take me directly to specific items.
It is sometimes cumbersome to move from one area to the other, but I feel like it is more of a learning curve for me than a fault with Intacct
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Sage Intelligent Time which is integrated within Sage Intacct and use that to bill our clients. We use Sage Intacct for financial reporting and payables (although we are now using Tipalti which integrates). We push the time sheets over to our payroll system and can pull g/l info back in from the payroll system. We use Sage Intacct to produce our year end consolidated financials.
  • Project Invoicing
  • Breaking things down into dimensions and departments
  • We are a time sheet based company and I wish my time sheets would automatically attach to invoices
  • My clients want one attachment per email when invoiced. If I include attachments to my invoice the email has multiple attachments and I can't send those emails to my clients. So, I have to manually create the invoice/attachment for those clients. So, I wish that the invoice creation would automatically merge the invoice and all attachments into one attachment.
  • For time sheets, we wish that there could be more than one time sheet approver assigned to an employee. Our time sheet approvers go on vacation and wish that they could have their alternate approve the time sheet, without us having to re-assign a new approver - and with out us having to delete the original time sheet filled out by the employee.
  • For time sheets we wish that managers would get more than one email that the time sheet needed approval.
  • For time sheets, we wish that employees could not turn off the notifications that the time sheets are due.
  • For our specific purposes, our tracking of where sales takes place is not the project...but it is where the employee that works for that project is working. So far the location tracking is not accurately tracking where my sales are taking place. So, either we are not set up correctly, or Sage Intacct is not able to track this correctly. So, my project is [...]...[...] is located in Kansas. One person assigned to [...] is working in Missouri and one person working [....] is working in Texas. Sage Intacct is recording all of the sales for [...] in Kansas and I need them to be in Missouri and Texas because that is where the work is taking place.
In my opinion, Sage Intacct is a good solution, but is expensive. Because we are a time based company, what holds us up is waiting on approvals. We can't bill clients without approvals. The system won't let you bill with out the approval. We can't send a bill to the client without an approval. But, the time sheet system does not send out reminders to approvers to approve time. We have to do that manually. The payroll system will not pull over time sheets that are not approved....a lot of our issues revolve around time sheets and their approvals. Some of my clients get invoices that are 20 pages long. So, that was a big adjustment for them compared to what the used to get before we switched. There are some automations that have made things easier. Sending out invoices is a bit faster. As long as emails are in there, you can mostly, do it with a push of a button. I do have clients that will only accept one attachment. So, if you have attachments to your invoices (all of my invoices have attachments) you need to watch out for this. I have to manually merge my attachment with my invoice and send it to my client separately. You can import bank transactions and it can make doing bank reconciliations faster. Using some integrations we have automated several processes with expenses, accounts payables, and payroll.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
We use Sage Intaact for Purchase Requests, Purchase Orders, Inventory, Financial Statements and Budgeting.
We pay bills each week via check and ACH.
  • able to view past purchasing transactions easily
  • payments are able to be segregated by type of payment
  • in my experience, not easily able to pay ACH by CTX type
  • Purchasing module does not allow us to use % allocations for our building expenses
  • payment check formatting - in my opinion, this is not easily customizable
  • We were past due on a payment, and were never called on the phone. Sage shut down our entire company. We paid by credit card immediately but then Sage put a message on our screens that we are still past due even though we paid first thing this morning.
  • Budget - projection for revenue is too basic, we need to be more fu
  • Editing in the purchasing module was an all or none choice, could not customize by user type or by employee user.
  • Feels like our Account Manager just points us in other directions, almost as if his hands are tied. He should be able to make changes and assist us, but it seems he is only able to refer us to others when there are problems or issues.
  • I think it appears the right hand is not talking to the left hand, for example, our account manager had no idea that our Sage system was going to be suspended because of a $4,800 late payment that we were not aware of. We prepaid $100,000 in January for the entire year, but this fact was overlooked when the decision was made to shut down our company. We have users all over the country so they are on different time zones, this was disruptive to everyone and very unnecessary.
The fixed asset module does not have any tax related functionality.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Sage Intacct very differently than most. We have hundreds of Health and Welfare Plans and each department is associated each H&W Plans bank account. This allows us to have multiple bank accounts paying each trust bills individually.
  • Reconciliations quick and very easy to populate
  • Front-End Interface easy to navigate
  • Customer Service response time is same day.
  • If you have 100 ACHs, you have to approve each one by one, versus select all button to create multiple ACH file for each ACH. I don't want 100 ACHs in one nacha file, i want a quick way to create all 100 pending ACH in 100 individual nacha files.
  • Auto payment only works for one bank account, versus each department bank account being able to be auto paid.
  • Difficult to correct/reverse credits applied in error to transactions.
Sage Intacct is great because the interface is very easy to navigate and use for your business. If you are one company, it's extremely proficient to use. Easy reconciliations, AP System, CM System. Paying bills is easy, viewing check registers very easy. What's most important for our company is having 100+ bank accounts for each trust that we maintain, and we can use the department feature as an individual bank account for each client.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
We moved from QB to Intacct because we needed multi-entity support. It was very helpful for that. We use it to run the books for our business - from credit card spend and AP Bills to tracking commissions (a weakness of Intacct), and our general ledger.
  • multi-entity
  • interface and design - not intuitive
  • reporting and ease of creating advanced reports with filters
  • searching the system (basically doesn't work)
  • advanced filtering of lists (anything other than exact match and wildcards on a list aren't possible)
  • custom objects are customizable, but lacking in fully powerful customizations
  • API access seems difficult - platforms like Zapier (which could be hugely helpful) do not integrate with Sage Intacct
  • support is total crap
  • invoice document templates run on MS Word 2007 which is highly limiting for advanced customizations
  • slow and not always the most responsive when processing or saving certain things
  • user interface is a steep learning curve and seemingly hasn't been updated since the early 2000s
  • very few keyboard shortcuts available, which is frustrating when trying to key in lots of data
it's good for multi-entity usage, but it's also not the most intuitive thing to use, is sold as "cloud first" but doesn't integrate with everyone (they just tried to shake us down for more money to re-build the integration with Citibank, one of the largest banks in the united states), and is slow and unresponsive when processing certain things
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Sage Intacct for all AP & AR needs of our company. The product addresses account reconciliations, processing billable invoices, vendor invoices, and payments received.
  • Ease of entering invoices.
  • Pulling reports of both vendors and clients.
  • Integrating with Nexonia.
  • The billable box sometimes auto fills when entering invoices and has to be deleted.
  • Credits are not the easiest to apply in AR.
  • The application of credits in AP is a bit confusing to understand.
It's overall a very user friendly product with a nice screen layout.
June 06, 2023

A pretty good ERP

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Sage Intacct for outsourced accounting services to our clients. Provides cloud based solution to provide outsourced accounting for multiple clients in a remote work environment. Product provide a simple and intuitive SAAS that allows us to cross train multiple employees across our clients and integrate new employees quickly.
  • Easy to create journal entries and add supporting information
  • Robust reporting features
  • Memorized reports feature is helpful
  • Trial balance headers do not freeze to top of the screen
  • Can not show trial balance net of Debits and credits
  • Opening certain parts of ERP (GL Detail) opens a new window which gets messy
I would recommend this to any company looking for an ERP and it has served our client who provides leasing. I have not seen that this ERP would be appropriate for inventory management and consumer product companies. A fixed asset integration would be helpful for many clients, even in a limited capacity.
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