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Intergy EHR

Intergy EHR

Overview

What is Intergy EHR?

Intergy offers ambulatory practices a specialty-focused EHR and practice management solution. With Intergy’s tools, users can manage chronic conditions, capture payer incentives, and thrive in the world of value-based care. The ONC-certified solution has consolidated functionality that simplifies notation, automates…

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Recent Reviews

TrustRadius Insights

Medical providers and nursing staff rely on Intergy EHR on a daily basis for a range of essential tasks. With its electronic encounter …
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Intergy is an okay EHR

7 out of 10
November 19, 2021
Incentivized
We are using Intergy EHR across our organization. From scheduling a patient for an appointment all the way to sending billing. Intergy EHR …
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Intergy EHR

7 out of 10
August 04, 2021
We are a healthcare facility that uses Intergy throughout the organization. This product can be extremely powerful if used appropriately. …
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Popular Features

View all 27 features
  • Charting / document management (25)
    7.4
    74%
  • Role-based permission levels (25)
    7.4
    74%
  • Customization (25)
    7.2
    72%
  • Templates (24)
    7.0
    70%
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Pricing

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N/A
Unavailable

What is Intergy EHR?

Intergy offers ambulatory practices a specialty-focused EHR and practice management solution. With Intergy’s tools, users can manage chronic conditions, capture payer incentives, and thrive in the world of value-based care. The ONC-certified solution has consolidated functionality that…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Billing and Claims Management

Managing the entire revenue cycle to help improve collection rates

6.5
Avg 7.7

Patient Scheduling

Managing patient scheduling, appointment reminders, and patient check-in

7
Avg 8.0

Electronic Medical Records

Digital charting of a patient’s medical and treatment history

6.9
Avg 7.2

Medical Security and Privacy

This component helps an organization minimize security risks and respect data privacy.

7.4
Avg 8.4

Workflow and Scale

The software helps manage employee workflows at scale.

6.5
Avg 7.8
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Product Details

What is Intergy EHR?

Intergy offers ambulatory practices a specialty-focused EHR and practice management solution. With Intergy’s tools, users can manage chronic conditions, capture payer incentives, and thrive in the world of value-based care. The ONC-certified solution has consolidated functionality that simplifies notation, automates tasks, and streamlines workflows.

The Intergy ecosystem of products also includes telehealth, remote patient monitoring, chronic care management, patient portal, patient messaging, and more — all solutions fully integrated. Plus, the EHR and practice management system is available through Greenway Secure Cloud. In addition to its suite of products, Greenway offers a marketplace of vendors providing additional integrated solutions for optimal workflow efficiency.

Suitable for practices with multiple locations, Intergy caters to specialties such as primary care, internal medicine, multi-specialty, OB-GYN, cardiology, pediatrics, and FQHC/CHC, with the full enterprise solution monitoring multiple locations associated with independent practice associations (IPAs), accountable care organizations (ACOs), and tribal health organizations.

In August 2021, Greenway announced an investment in Intergy with a client-centric product development approach. Through this initiative, Greenway set out to deliver client-requested enhancements to streamline clinical workflows, reduce the workload, and improve patient care. More recently, the initiative’s first release delivered a batch of client-requested enhancements that positioned Intergy for future 21st Century Cures Act readiness and expanded patient confidentiality functionality.

This initiative presents an example of how Greenway aims to fuel success by delivering the technology, quality services, and strategic partnership that help clients grow profitably, remain compliant, work more efficiently, and improve patient outcomes.

Intergy EHR Features

Billing and Claims Management Features

  • Supported: Real-time eligibility verification
  • Supported: Coding
  • Supported: Claims management
  • Supported: Claim scrubbing
  • Supported: Electronic Claim Submission
  • Supported: Automated Claim Tracking
  • Supported: Patient billing
  • Supported: Payment Processing
  • Supported: Electronic Bill Pay
  • Supported: Online Bill Pay
  • Supported: Create Patient Statements
  • Supported: Mail or Email Patient Statements
  • Supported: Automated Alerts for Overdue Claims
  • Supported: Superbill Generation
  • Supported: Denial / Underpayment Management
  • Supported: Patient Payment Histories
  • Supported: Electronic Remittance Advice
  • Supported: Streamlined Data Entry
  • Supported: HIPAA Compliance
  • Supported: Credit Card Processing
  • Supported: Clearinghouse Integration
  • Supported: Accounting Integration
  • Supported: Reporting
  • Supported: Financial Reporting
  • Supported: Revenue Cycle Management
  • Supported: Integration with EMR/EHR

Patient Scheduling Features

  • Supported: Drag-and-drop Scheduling
  • Supported: Facility Scheduling
  • Supported: Physician Scheduling
  • Supported: Rule-based scheduling
  • Supported: Automated patient check-in
  • Supported: Automated appointment reminders
  • Supported: Multi-location support
  • Supported: ZocDoc Integration
  • Supported: Calendar interface

Electronic Medical Records Features

  • Supported: Charting / document management
  • Supported: Templates
  • Supported: E-prescribing
  • Supported: SOAP Notes
  • Supported: E&M Coding Advice
  • Supported: Lab and Imaging Integration
  • Supported: Fax integration
  • Supported: Device Integration
  • Supported: Patient portal
  • Supported: Mobile/tablet support
  • Supported: Speech recognition
  • Supported: Dragon Integration
  • Supported: Integration with other EMR and PM systems
  • Supported: Ability to Coordinate Care with Specialists
  • Supported: Ability to Share Information with Different Doctors
  • Supported: Meaningful Use Certified
  • Supported: ONC-ATCB Certified
  • Supported: Customization
  • Supported: Handwriting Recognition
  • Supported: Billing System Integration
  • Supported: Standard Chart Templates
  • Supported: Custom Medical Forms
  • Supported: Custom Macro Buttons
  • Supported: Custom Fields
  • Supported: Drawing Tools (Diagnostic Images)
  • Supported: Patient Flags
  • Supported: Workflow automation
  • Supported: Ability to Take Action from Patient Record

Medical Security and Privacy Features

  • Supported: Role-based permission levels
  • Supported: Password Policies
  • Supported: Login Regulations
  • Supported: Session Backlog
  • Supported: Audit and Log Reports
  • Supported: Data backups and redundancy
  • Supported: HIPAA compliance
  • Supported: Local mode / networking failsafe

Workflow and Scale Features

  • Supported: Task tracking
  • Supported: Referrals
  • Supported: Specialty-specific workflows
  • Supported: Master Patient Index
  • Supported: Insurance Profiles
  • Supported: Multi-office / multi-physician capabilities

Intergy EHR Screenshots

Screenshot of Patient chartScreenshot of Visit noteScreenshot of Claims managementScreenshot of Analytics CQM dashboardScreenshot of Analytics financial performance dashboardScreenshot of Mobile EHR patient chartScreenshot of Patient view of patient portal

Intergy EHR Video

Intergy EHR Integrations

Intergy EHR Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationApple iOS, Android, Windows Phone, Mobile Web

Frequently Asked Questions

athenaClinicals, eClinicalWorks, and Veradigm EHR are common alternatives for Intergy EHR.

Reviewers rate Multi-location support and Calendar interface highest, with a score of 7.6.

The most common users of Intergy EHR are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(31)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Medical providers and nursing staff rely on Intergy EHR on a daily basis for a range of essential tasks. With its electronic encounter note charting, electronic prescriptions, electronic lab orders, and orders/referrals tracking, the software streamlines their workflow and enhances patient care. Users have praised its ability to help them recognize patient needs for preventive care, annual labs, and screenings without having to search through extensive chart notes. The flexibility of Intergy EHR is another standout feature, as it can handle different specialties and scenarios effectively. The scheduling module and chart tabs offer simplicity and visibility, ensuring smooth operations.

Over 100 practices have successfully migrated to and implemented Greenway Intergy EHR along with practice management software. The system allows physicians and users to tailor their workflow and operations according to their work style while providing the system administrator with control and visibility over organizational preferences and tools. The years of product development and responsive support team lend credibility to the software's performance. In addition to medical providers, Intergy EHR is also used by a medical billing company for practice management, MIPS reporting, business metrics, and patient account accounting. It serves as a clinical solution for providers and maintains patient records across the entire organization.

The versatility of Intergy EHR is evident in its application across different healthcare facilities. For instance, a dental clinic relies on the software for patient check-ins and billing. It can be specialized to each user's needs, particularly providers who appreciate its adaptability. In a broader healthcare context, Intergy EHR serves as the main source of operation for a facility, handling everything from scheduling to billing. This ensures continuity of care for patients as their records are readily available in all locations. Integration with other systems like the patient portal and fax system further enhances its functionality. Overall, Intergy EHR proves indispensable in daily operations by simplifying tasks such as scheduling, billing, check-in, note completion, benefits verification, collections, and messaging.

Attribute Ratings

Reviews

(1-1 of 1)
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Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • Very customizable... Custom screens, forms and findings.
  • Custom reports but this is a dual sided sword since cant get to everything
  • Nice tracking and audit logs
  • Nice flowsheets capability and Health reminders
  • Customer Support
  • Vendor interfaces
  • Sales and CRM, always a cost to do things
  • Open up reporting
  • Spell checking on notes
  • User access control and multi level security and access
  • Doc sifting in charts
  • Auto pull labs vs manual user pull
  • True HL7 interop directly into charts
  • Smoother release integration , rollout and testing
How well is the product customizable for workflow modifications for my clinic? Does the result flow easily for the provider or are there many chunky clicks required? (i.e. one modification to a workflow between the nurse and provider requires 27 clicks.. ok this accomplished the workflow that was needed but at what cost?)

Can your system produce customized reports on the fly, is the data real time or lagging?

Can the system be tuned in terms of document/note templates and the Graphic User Interface forms so a particular practice/provider/speciality needs can be taken into account?
Billing and Claims Management (5)
62%
6.2
Real-time eligibility verification
20%
2.0
Coding
70%
7.0
Claims management
80%
8.0
Patient billing
80%
8.0
Financial Reporting
60%
6.0
Patient Scheduling (5)
76%
7.6
Rule-based scheduling
60%
6.0
Automated patient check-in
80%
8.0
Automated appointment reminders
60%
6.0
Multi-location support
90%
9.0
Calendar interface
90%
9.0
Medical Inventory Management
N/A
N/A
Electronic Medical Records (10)
53%
5.3
Charting / document management
80%
8.0
Templates
80%
8.0
E-prescribing
60%
6.0
Fax integration
30%
3.0
Patient portal
50%
5.0
Mobile/tablet support
50%
5.0
Speech recognition
30%
3.0
Integration with other EMR and PM systems
30%
3.0
Customization
60%
6.0
Workflow automation
60%
6.0
Medical Security and Privacy (4)
37.5%
3.8
Role-based permission levels
50%
5.0
Data backups and redundancy
50%
5.0
HIPAA compliance
50%
5.0
Local mode / networking failsafe
N/A
N/A
Workflow and Scale (3)
70%
7.0
Task tracking
70%
7.0
Specialty-specific workflows
70%
7.0
Multi-office / multi-physician capabilities
70%
7.0
  • NextGen Healthcare Practice Management
Some features are the same and some are little easier to use.
115
Fiscal, Admin, scheduling, EMR
2
IT and heavy reporting and PM skills
  • Doctor workflows
  • Patient workflows
  • MU, PCMH workflows and reporting
  • Quality Metrics
  • Cash FLow
  • Practice Management metrics
  • After hours and urgent care expansions
  • Other clinics inclusion
  • FQHC
  • Vendor implemented
Yes
Pre DB Fiscal and then EMR
Change management was a major issue with the implementation
Vitera Greenway staff only wanted to work exact hrs on contract regardless of where implementation was, done , up or broken, had to heavily discuss to get help esp. when product didn't live up to sold expectations for NYS.
  • Failed DB conversions
  • Lack of time in schedule before their PM said project accepted
  • Implementing features we were told were their but were not
Track all hours and don't sign off on anything if you are not 100% happy.
No
Cost, we are a Not For Profit.
SIloed support teams, a lot of transferring, feel I need to bird dog my cases.
Yes
Was it voted on as important to fix by all, who cares, its broken
Some people are exceptional but you can not always get them. It stinks they don't provide an email and phone number so you can reach out to them.
  • Scheduling
  • Check ins/outs
  • Immunizations stink.
  • Some workflows are a lot of button clicks.
  • No faxing or multi signatures on documents.
Yes, but I don't use it
Some things are a lot of clicks, missing functionality.
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