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Intuit Online Payroll (discontinued)

Intuit Online Payroll (discontinued)

Overview

What is Intuit Online Payroll (discontinued)?

Intuit Online Payroll was a small business payroll option available as a standalone SaaS solution, that Intuit announced it was discontinuing in favor of Quickbooks Online Payroll, available via Quickbooks.

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Recent Reviews

Intuit Payroll

10 out of 10
December 03, 2018
Incentivized
Our company is very small and we don't have the personnel that would have the time to do payroll, taxes, and end of year W-2s. We …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 7 features
  • Salary revision and increment management (7)
    9.2
    92%
  • Pay calculation (9)
    8.9
    89%
  • Reimbursement management (8)
    8.7
    87%
  • Direct deposit files (9)
    3.8
    38%
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Pricing

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Core

22.50 + $4 per employee

Cloud
per month

Premium

37.50 + $8 per employee

Cloud
per month

Elite

62.50+ $10 per employee

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

7.3
Avg 8.1
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Product Details

What is Intuit Online Payroll (discontinued)?

Intuit Online Payroll was a small business payroll option available as a standalone SaaS solution, that Intuit announced it was discontinuing in favor of Quickbooks Online Payroll, available via Quickbooks Online.

Intuit Online Payroll (discontinued) Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Intuit Online Payroll was a small business payroll option available as a standalone SaaS solution, that Intuit announced it was discontinuing in favor of Quickbooks Online Payroll, available via Quickbooks.

Reviewers rate Off-cycle/On-Demand payment highest, with a score of 9.3.

The most common users of Intuit Online Payroll (discontinued) are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(58)

Attribute Ratings

Reviews

(1-17 of 17)
Companies can't remove reviews or game the system. Here's why
Tresa Welch | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
  • They used to provide dynamic customer support.
  • Was online for 4 hours with customer service on 9/3/21. They told me several lies about what they would do to resolve my payroll issue, which was actually their issue, not ours.
  • As a result our employees are getting paid late.
Brendon Brown | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Scheduled or manual payments to employees works well
  • Direct deposits or cheque options is helpful
  • Tax document management was surprisingly low in pain
  • Customer support for payroll went above and beyond
  • Intuit products across the board are unfairly priced for small businesses.
  • 2020 special conditions were confusing and slow to roll out due to pandemic legislation.
Steve French | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Payment of taxes is on time and accurate
  • It handles paying Independent contractors well
  • The W-2 and 1099 process is smooth
  • The integration with Quickbooks doesn't work
  • The problem resolution process is very clunky
  • I'm not aware of the ability to integrate with HR tools
December 03, 2018

Intuit Payroll

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Files your taxes correctly.
  • User-Friendly - Easy to set up new employee and payroll information.
  • Currently I do not know of any features or functionality that I would like to see change.
September 12, 2018

The Benefits are Worth It

Jake Douglas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • The top feature for me is the 24-48 hour direct deposit turn-around. Intuit Payroll has the feature for quick payroll turn-around.
  • Once it is setup, it is easy to use. It only takes a few clicks to process a payroll.
  • There are various price points for the various Intuit Payroll products. It means Intuit offers a solution for several different types of businesses depending on the needs and how involved you want to be.
  • My biggest issue is that they do continue to raise their prices on a regular basis and it makes people feel stuck when there are so many clients already using the system.
  • They do not support roaming employees, so employees that cross over into various tax jurisdictions in one pay period pose a challenge for calculating taxes and pay.
  • The setup can be a bit daunting still if you are not familiar with the system or the various taxes and requirements for reporting.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to set up.
  • Easy to use. It steps you through everything.
  • Reduces cost from needing to outsource payroll functions to a firm or having a payroll dept.
  • Sometimes there are filings that need to take place outside of the Intuit platform. It would be easier if everything could be done inside the system.
  • It would be great if there could be an automated payroll run with an email that has a button to approve it in one click.
  • Automated filings with email approval.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Intuit Payroll manages all our different payroll cycles and alerts our team when it is time to process
  • Intuit Payroll calculates and maintains all tax related accounts and disburses appropriately
  • Intuit Payroll allows us to maintain a digit employee file with all relevant information pertaining to our staff.
  • I would love to be able to keep a history log of employee raises and past salaries/pay rates
  • It would be helpful to have an audit of our payroll systems to ensure we are properly accounting for all expenditures
Laurence Sarner | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Great integration with QuickBooks accounting software.
  • Good reporting functionality.
  • Great ease of use/navigation/data entry flow.
  • I believe the integration around some non-Intuit software is limited (ie. CRM systems, etc.).
  • Additional fees for sending contractor Form 1099s.
  • Pricing not extremely competitive although bundled discounts if used in conjunction with QuickBooks accounting software.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Calculating correct payroll totals with proper tax and deduction calculations
  • Provided the solution for easy direct deposit set up
  • Allowed you to do payroll remotely in case of in-climate weather situations
  • I really felt like it was such a huge improvement from running paper checks on Peachtree that I did not see a need for improvement when using it
David Worrell | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Integration with QuickBooks Desktop. This is the key strength of IP... it is a complete, native integration and let's you maintain all employee records and time keeping in QuickBooks
  • Job Costing. Another key differentiation -- some payroll outsources say they do true job costing (by work or item code). Don't believe them. If its' not integrated with your accounting system, you will not get "TRUE" job costing. You can get costs ASSIGNED to jobs (which may be fine), but you won't get item level detail in QuickBooks from anyone but Intuit.
  • Variety of Payment options. Use Direct Deposit or manual checks... or whatever you want. Since its in QB, you can make payments any way you want.
  • Cash Flow. This is both good and bad, but IP will not take taxes out of your bank account until they are due. That's different than some other providers that want assurance that you have the tax payments available at the moment you push "SUBMIT."
  • Intuit FULL SERVICE PAYROLL, which is an online version of their product, no longer does Job Costing. See the notes under my Benefits section --- this could be a deal breaker.
  • There are a lot of flavors to choose from, which can be confusing for the buyer. Assisted Payroll, Full Service Payroll and Online Payroll all have small differences. Some (may) work only with QuickBooks Online.
  • Locks you Into QuickBooks. I'm not aware of any other integrations, so if you switch to Sage or something (but why would you!?!) you could lose much of the capabilities you get from IP.
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