InVideo AI

Versatile and Efficient: Users have found InVideo to be a versatile and efficient video creation platform. They appreciate its simplicity and user-friendly interface that allows them to create videos quickly with minimal training. Many reviewers mentioned that InVideo is a robust and simple-to-use tool that every marketer should have in their toolbox.

Responsive Customer Support: The fast, responsive, and accurate customer support provided by InVideo has received high praise from users. They value the prompt assistance they receive from the support team whenever they encounter any issues or have suggestions for new features. Reviewers have commended the courteous, responsive, and proactive nature of the InVideo support team.

Vast Library of Content Assets: Users highly appreciate the vast library of content assets available in InVideo. They specifically mention overlays, stickers, transitions, and premium footage as valuable resources that enhance the video creation process. Having access to such a wide range of content options enables users to create professional videos quickly and effortlessly.

1. Unhelpful Customer Service: Users have expressed dissatisfaction with the customer service, stating that it has been unhelpful and unresponsive. Several reviewers have mentioned difficulties in getting their issues resolved and have felt that the customer service does not honor the refund policy.
2. Confusing User Interface: Some users have found the user interface to be confusing, leading to difficulties in completing tasks quickly. They have mentioned that navigating through the software and finding specific features can be challenging, resulting in a steep learning curve for new users.
3. Limited Features in Free Version: Users have felt that the free version of the software offers limited features and has a restricted library of music. As a result, many users choose to upgrade to the premium plan for access to more advanced editing tools and a wider range of music options. However, they have found that even with the premium plan, InVideo's video editing capabilities are not as advanced as those offered by other platforms.

Users commonly recommend the following features and use cases for InVideo:

1. Utilize the range of customizable templates: Users recommend taking advantage of InVideo's wide selection of templates that can be easily customized. This allows both professionals and novices to create videos without the need for extensive editing knowledge.

2. Suitable for small and medium businesses: Reviewers suggest InVideo as a valuable tool for small and medium-sized businesses that need to quickly produce high-quality videos. Its user-friendly interface and start guide make it accessible even for those with limited editing experience.

3. Try out different tools and templates: Users advise trying out different tools and exploring the available templates in order to find the ones that best suit individual needs. They also recommend giving the program some time to get used to, as there are hidden features within the app that may enhance the video creation process.

Overall, users find InVideo to be an affordable solution for video marketing, whether for professional or personal use. It provides a simple interface, a variety of customizable templates, and is especially useful for companies or individuals who lack extensive editing knowledge.