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Ion, by Rock Content

Ion, by Rock Content

Overview

What is Ion, by Rock Content?

Ion is an enterprise-grade content experience platform that empowers modern marketers and designers to create no-code interactive content experiences integrated with their CRM or marketing automation tools. Ion helps enterprises to build brand awareness and increase conversions and lead generation…

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Recent Reviews

TrustRadius Insights

Ion Interactive is a versatile platform that offers numerous use cases for businesses and marketing departments. Users have found that the …
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An absolute must!

10 out of 10
July 26, 2021
ion interactive may be the most underrated marketing tool in existence. If you run an online business, you owe it to yourself to use this …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 12 features
  • Embedded CTAs (108)
    10.0
    100%
  • Forms / Gated content (107)
    10.0
    100%
  • Content performance analytics (116)
    10.0
    100%
  • Campaign optimization dashboard (107)
    10.0
    100%
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Pricing

View all pricing

Managed Services + SaaS

Custom

Cloud
per year

Entry-level set up fee?

  • $5,500 per customer
    Optional
For the latest information on pricing, visithttps://ion.rockcontent.com/platform/pr…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Content Creation

Features related to the creation of content for marketing purposes.

7.5
Avg 8.1

Content Publishing

Features related to the organization and distribution of marketing content.

8.7
Avg 8.1

Content Reporting & Analytics

Features related to tracking, measuring, and analyzing content creation processes and content performance.

8.5
Avg 7.8
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Product Details

What is Ion, by Rock Content?

Ion is an enterprise-grade content experience platform that empowers modern marketers and designers to create no-code interactive content experiences integrated with their CRM or marketing automation tools. Ion helps enterprises to build brand awareness and increase conversions and lead generation enriching their contact database with declared, high intent data. Ion helps brands launch quizzes, ROI calculators, assessments, interactive infographics, and other interactive formats in just a few hours.

Marketers can start from a blank canvas, use fully-responsive Quick Start templates, or leverage Rock Content's professional services team to plan, create, and launch their own branded content experiences.

Interactive content increases brand awareness by encouraging users to actively engage with the content. Each engagement provides insights into audience behavior by collecting rich, first-party data from interactions and effectively driving users through the buyer journey.

CONTENT FORMATS

• Assessments
• Calculators
• Interactive White Papers
• Landing Pages & Microsites
• Lookbooks & Tours
• Interactive eBooks
• Interactive Infographics
• Solution Finders
• Resource Libraries
• Configurators
• Quizzes
• Fully Responsive Quick Start Templates

Ion, by Rock Content Features

Content Creation Features

  • Supported: Ideation
  • Supported: Content collaboration

Content Publishing Features

  • Supported: Content hub
  • Supported: Forms / Gated content
  • Supported: Embedded CTAs
  • Supported: Content distribution
  • Supported: Content promotion
  • Supported: Content automation

Content Reporting & Analytics Features

  • Supported: Audience profiling and targeting
  • Supported: Closed-loop tracking and reporting
  • Supported: Content performance analytics
  • Supported: Campaign optimization dashboard
  • Supported: Page-level engagement analytics

Additional Features

  • Supported: A/B Testing

Ion, by Rock Content Screenshots

Screenshot of ion empowers your other marketing technologies to deliver higher fidelity, data-driven scoring, targeting, segmentation and personalization.Screenshot of The types of interactive experiences the ion platform can create is near-endless. These are the most common types used by our customers: Assessments, Calculators, eBooks, Interactive Infographics, Interactive White Papers, Landing Pages, Lookbooks, Quizzes, Resource Library, Solution Finder.Screenshot of See what our customers are saying about our platform and services!Screenshot of Starting at $2,000 per month, you get an unlimited, scalable interactive content platform with our full feature set. Including: Unlimited experiences, unlimited use of Quick Starts, Unlimited Seats/Users, Unlimited A/B/n Testing, Unlimited Sell-Side Experiences, Unlimited Phone, email & chat support, unlimited analytics... PLUS a FREE custom-branded theme that can be applied to all of your experiences.Screenshot of You have the option to start from a template or entirely from scratch. Our Quick Start template library includes more than 100 fully tested, responsive and flexible interactive experiences you can brand, customize and launch.Screenshot of ion is the only interactive content platform that provides the scalable foundation to grow from one interactive experience to one thousand interactive experiences. With ion, interactive content development complexity, long timelines, high costs and maintenance problems are replaced with freedom and agility.Screenshot of ion provides a full range of services to expand your bandwidth and get you the results you need without blowing your budget, calendar or hours in the day. Our award-winning work takes full advantage of our platform and experience.Screenshot of ion interactive enables digital marketers to generate real business results from their content. Using ion's agile, developer-free platform and services programs, hundreds of leading brands generate, qualify and deeply profile more leads with interactive content. Data-driven experiences like calculators, assessments, report cards, quizzes, interactive infographics, lookbooks, interactive white papers, configurators and more — are all created, launched and tested without development resources.

Ion, by Rock Content Video

Overview of Ion's Interactive Content Marketing Platform

Ion, by Rock Content Competitors

Ion, by Rock Content Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesEnglish

Frequently Asked Questions

SnapApp (discontinued), Ceros Studio, and Zoomforth are common alternatives for Ion, by Rock Content.

Reviewers rate Ideation and Content hub and Forms / Gated content highest, with a score of 10.

The most common users of Ion, by Rock Content are from Mid-sized Companies (51-1,000 employees).

Ion, by Rock Content Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)40%
Enterprises (more than 500 employees)60%
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Comparisons

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Reviews and Ratings

(210)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Ion Interactive is a versatile platform that offers numerous use cases for businesses and marketing departments. Users have found that the software simplifies the process of creating landing pages, allowing them to rapidly prototype and deploy pages for multiple domains and marketing campaigns. With Ion Interactive, companies can easily create interactive content such as calculators, quizzes, and informational tours to engage online audiences. The software's reporting and analytics capabilities also enable users to keep all their data in one place, facilitating in-depth analysis and optimization of landing pages. Additionally, Ion Interactive's API connections with ESPs and CRMs allow for seamless integration, while its data collection capabilities provide exhaustive insights for informed decision-making. This robust program has proven particularly useful for small teams that lack the resources to create interactive websites from scratch. Overall, Ion Interactive serves as an efficient solution for creating engaging landing pages, enhancing lead generation efforts, and driving sales conversions.

Versatile Customization: Users have praised Ion Interactive for its versatility in customization and flexibility. Many reviewers mentioned that they appreciate the ability to create forms for landing pages and easily connect to APIs, allowing them to tailor their interactive content according to their specific needs.

Easy-to-Use Interface: Reviewers frequently mention that Ion Interactive is quick and easy to use. They highlight features like creating custom thank you pages for campaigns and showing different content based on parameters as being intuitive and effortless. This user-friendly interface helps streamline the content creation process.

Responsive Customer Support: Ion Interactive's customer support has received positive feedback from users. Several reviewers have mentioned that the support team provided expert assistance whenever they had a question or needed help navigating the system. The availability of additional resources such as a help suite and videos further contribute to an overall positive experience with customer support.

Outdated User Interface: Some users have expressed that Ion's user interface is outdated and does not meet the latest web standards, leading to a less than optimal user experience.

Lack of Undo Button: Multiple users have mentioned that the software lacks an undo button in several areas, making it difficult for them to revert changes or fix mistakes. This has caused frustration and inconvenience when working on projects.

Steep Learning Curve: Several users have found Ion to have a steep learning curve, requiring practice and training to fully understand and utilize its features. This has made it challenging for new users to get up to speed quickly and efficiently.

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
July 26, 2021

An absolute must!

Kelly Saux | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
ion interactive may be the most underrated marketing tool in existence. If you run an online business, you owe it to yourself to use this tool. ion interactive is the most flexible page builder and A/B testing platform. We operate our e-commerce in a best in class platform (Demandware), but when it comes to quickly launching A/B tests, ion interactive is the place we do all our testing. It's an advanced platform, which is fully responsive and allows us to easily iterate without any developer support. It's a tool any tech-savvy marketer can take advantage of to create complex experiences with conditional logic, dynamic substitutions, cohesive branding, widgets, data flow to your analytical tools or ESP, etc. If there was only one tool I could purchase to grow my business, ion interactive is the one I would choose without blinking.
  • Flexibility, Analytics, Always improving the platform
  • integrated heat mapping tool
Direct response and content marketing testing puts ion interactive at its best! It's really geared towards marketers and can easily be managed without developers. Make sure to create a solid response theme that can be applied across experiences so that you can have consistent branding.
Content Creation (2)
75%
7.5
Ideation
100%
10.0
Content collaboration
50%
5.0
Content Publishing (6)
86.66666666666666%
8.7
Content hub
100%
10.0
Forms / Gated content
100%
10.0
Embedded CTAs
100%
10.0
Content distribution
80%
8.0
Content promotion
80%
8.0
Content automation
60%
6.0
Content Reporting & Analytics (4)
85%
8.5
Audience profiling and targeting
60%
6.0
Closed-loop tracking and reporting
80%
8.0
Content performance analytics
100%
10.0
Campaign optimization dashboard
100%
10.0
  • Testing has enabled growth across several channels (email, paid search)
  • Supadu
We used Supadu before, which was not responsive and didn't provide A/B testing capabilities.
3
The main users of the platform are part of our marketing team and are hands-on users who will manage, design, implement, and report on experiences. At times, our analytics person gets involved for tracking requests or tag integrations. It is impressive that such a robust platform can really be operated by one team member.
1
A user will get the most out of the platform if they possess basic HTML/CSS skills and a sharp eye for graphic design. That being said, a lot of the ready-made experiences can be launched by applying your custom brand theme (which they build for use based on your brand book) and switching images/copy as needed.
  • A/B testing landing pages
  • Content marketing for upper funnel activities
  • tracking conversions for one-off marketing campaigns with third-party partners.
  • To track marketing campaigns for a funnel not supported by our affiliate program.
  • Tighter integration with our social marketing team.
Ion has become an essential tool to our business. There is not one day that goes by where we are not in the platform. It's in the top three vital technology tools we use alongside Google Analytics and Tealium (tag manager). Our marketing testing and agility would suffer greatly without this tool.
Yes
It replaced a tool called Supadu, which was a solid content management platform, but lacked the A/B testing, tracking, and reporting capabilities that Ion provides out of the box. We were especially looking for a tool for marketers and capable of making responsive design consideration a integral part of our workflow.
After several demos, we were highly impressed by the tool's usability and features. This was by far, the number one selling point for the product. It is a tool designed for marketers, yet we have never found ourselves stuck trying to publish an experience with more complex requirements (dynamic content, parallax, etc.)
At this time, I do not see any reason to look elsewhere. We are 100% satisfied by the product and our decision to invest in this tool.
  • Implemented in-house
  • None that come to mind, but this was 5+ years ago.
The Ion team was extremely professional with the onboarding and any bottlenecks were on our side.
Support has always been outstanding with Ion Interactive. I love the new chat feature for quick questions when you are working in the console building a page. The widget launches as on overlay and connects you immediately to one of Ion support team members. Very efficient. I often deal with the same support member that I've had a relationship with for 5+ years.
n/a
No
Like: every time!
Using ion interactive, we are able to build complex experiences using conditional logic and data exports in a matter of hours while remaining on brand through the use of their themes functionality.
  • Creating responsive experiences is a real breeze.
  • Getting our data to your other analytical tools or sending data to our ESP is essential to our success and Ion Interactive allows us to easily accomplish this.
  • Undoing some actions can be frustrating.
Yes
We've had one incident with an outage in 8 years!
Sometimes the editor can be a little slow.
Georgia Dardick | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
ION Interactive is used by our marketing firm to create effective landing page experiences for our clients. We are able to significantly improve the visitor experience by customizing the experience to the marketing campaign. iON interactive has improved their platform several times over the years we have worked with them. It is reliable and robust and the service is second to none. Their team is responsive and really understands our business needs. I deal with several vendors and iON interactive is by far the most reliable and customer focused. It is my pleasure to recommend them.
  • Customer service and help desk - any issues are addressed quickly.
  • Ease of use - the platform is easy to understand, doesn't require a developer to create effective pages.
  • We have had considerable success with customized autoresponders to engage visitors.
  • Cost for special projects were prohibitive on a couple of occasions.
  • There are multiple features that we don't use. Ongoing training or webinars might help.
  • The option to archive campaigns within a client portfolio could be useful.
Well suited to customize landing experiences for marketing campaigns. Particularly good for lead generation. We have not been successful in fully integrating ion interactive (ION) with our Adobe Omniture Analytics.
Content Creation (2)
N/A
N/A
Ideation
N/A
N/A
Content collaboration
N/A
N/A
Content Publishing (6)
13.333333333333332%
1.3
Content hub
N/A
N/A
Forms / Gated content
80%
8.0
Embedded CTAs
N/A
N/A
Content distribution
N/A
N/A
Content promotion
N/A
N/A
Content automation
N/A
N/A
Content Reporting & Analytics (4)
25%
2.5
Audience profiling and targeting
N/A
N/A
Closed-loop tracking and reporting
N/A
N/A
Content performance analytics
50%
5.0
Campaign optimization dashboard
50%
5.0
  • Development of lead database through use of forms.
  • Additional conversions from autoresponder links.
  • Lowered costs for development of landing pages.
We have not found another product that is as robust as ION. Some lack the flexibility to develop landing pages that reflect the clients brand and others don't have the forms and management tools for respondents that we need.
Separate client portfolios enable scalability, however, some elements are still grouped for all accounts so it's difficult to scale for an ad agency with multiple clients. Would prefer totally separate sections of the platform for all clients with each element housed separately.
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