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isolved

isolved

Overview

What is isolved?

isolved is a SaaS-based, cloud-resident Human Capital Management (HCM) solution that provides Payroll, HR, Benefits Administration, Time & Attendance, Talent Management and Compliance. Employers have the ability to schedule an upcoming shift, view overtime levels, run a customized report,…

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Recent Reviews

Isolved Review

10 out of 10
March 22, 2024
We have implemented it for all 4 companies. We primarily use it for time tracking, payroll, benefits, and Human Resources. It is helping …
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isolved Review

10 out of 10
March 18, 2024
isolved is a one stop shop! From anything from HR to payroll; isolved's got you covered! They are quick to respond to anything that you …
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Pretty good

10 out of 10
March 15, 2024
Incentivized
We use it for everything, but we are also reselling to other companies. We utilize share and perform we use general ledger for exports we …
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isolved Review

10 out of 10
March 13, 2024
We use isolved for our weekly Payroll needs as well as for our WOTC tax program and electronic onboarding. isolved has saved us time (and …
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Outsourced Payroll

7 out of 10
January 15, 2024
We are a third-party provider of accounting and payroll services, we utilize isolved to process payrolls for multiple companies with …
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isolved-Payroll

10 out of 10
January 05, 2024
Our organization uses isolved for all our payroll and timekeeping. We also use it for benefit enrollment and tracking. Having everything …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Direct deposit files (149)
    8.5
    85%
  • Pay calculation (149)
    8.4
    84%
  • Update personal information (138)
    8.1
    81%
  • View and generate pay and benefit information (144)
    8.0
    80%

Reviewer Pros & Cons

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Pricing

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isolved

$4.00

Cloud
Per Employee Per Month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7.1
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

7.7
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7.2
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

7.9
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

8
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.5
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

7.5
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.6
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.4
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

7.6
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

7.9
Avg 7.7
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Product Details

What is isolved?

isolved is an HCM technology leader, providing software and services to meet the needs of HR, payroll, and benefits professionals. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through its HRO partner network to more than 6 million employees and 168,000 employers across all 50 states. The isolved People Cloud platform automates the entire employee experience by design, so that organizations can engage, empower, and energize their talent while freeing their People Heroes to exceed their goals and grow their careers.

isolved Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return
  • Supported: Warranty and after-sales status maintenance contract tracking

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

isolved Videos

isolved People Cloud
isolved Culture

isolved Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web

Frequently Asked Questions

isolved is a SaaS-based, cloud-resident Human Capital Management (HCM) solution that provides Payroll, HR, Benefits Administration, Time & Attendance, Talent Management and Compliance. Employers have the ability to schedule an upcoming shift, view overtime levels, run a customized report, preview payroll in real time, write a performance report for a peer or elect benefits.

ADP Workforce Now, Paylocity, and Paycor are common alternatives for isolved.

Reviewers rate Direct deposit files and View job history highest, with a score of 8.5.

The most common users of isolved are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(270)

Attribute Ratings

Reviews

(1-25 of 138)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Reseller
We use the platform to process our clients payrolls as well as out own internal payroll for 100 employees. The system meets and continues to adjust with our changing needs not only with our internal organization, but our clients that are in over 35 states. We currently use all modules outside of Compensation Management.
  • Tax Filing
  • Compliance
  • Payroll Customization
  • Multi-State Processing
  • Time Keeping
  • Onboarding
  • Scheduling needs to be built out further to compete with single scheduling platforms in the industry
  • The Benefit platform needs a number of items. The reporting out of the system is not great which has caused us to switch over to using Employee Navigator. We would prefer to use the isolved system, but as a benefit broker, trying to get the accurate information out, is not reliable.
  • The window redesign has made it more difficult to make edits or changes as now there are 3-5 clicks to add accrual plans or edit eligibility rules where before there was one.
Healthcare is a harder industry to work with in the system because of some of the scheduling and time limitations. Job costing can also be a little difficult.

The majority of our multi-state clients are great as they have had difficulty with other system in the past due to multi-state processing and working jobs across state lines.
March 22, 2024

Isolved Review

Lisa Walker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We have implemented it for all 4 companies. We primarily use it for time tracking, payroll, benefits, and Human Resources. It is helping us stay compliant with the ever-changing laws. It is also becoming a great tool for our managers to track performance reviews, certifications, licensing, and a safe place for documentation. We love the support team and the way that i-Solved is always looking ahead to keep things fresh and current.
  • Excellent support
  • User friendly
  • Very intuitive
  • Mobile app seems to have issues, especially with Android platforms.
  • Employee messaging: I would like it to be more visible.
  • I would love to have text messaging available for reminders
If you have 10 or more employees, this is a must-have product! I feel like it has saved me hours of time on a weekly basis, and added confidence that things are not slipping through the cracks. We have not been sorry for one minute that we choose i-Solved and would recommend it highly. Even the initial setup went very smoothly.
March 18, 2024

isolved Review

Score 10 out of 10
Vetted Review
Verified User
isolved is a one stop shop! From anything from HR to payroll; isolved's got you covered! They are quick to respond to anything that you are needing assistance with. They have made our onboarding process extremely easy.
  • Onboarding
  • Payroll
  • Employee Experience
  • AI when it comes to rating employees on their platform isolved Hire
When implementing different platforms within isloved they have always been there to help us and answer ass of our questions.
March 13, 2024

isolved Review

Score 10 out of 10
Vetted Review
Verified User
We use isolved for our weekly Payroll needs as well as for our WOTC tax program and electronic onboarding. isolved has saved us time (and money) with its integrations, efficiencies and exceptional customer service. Everyone at isolved is so helpful any time we have a question. Their customer service is second to none. They are very knowledgeable!
  • exceptional and knowledgeable customer service team
  • outstanding time efficiencies
  • seamless integration
isolved has saved us so much time and money since we transitioned from using ADP. Their products integrate seamlessly with our HRIS system which results is very few errors. They handle the processing of our WOTC program. They also have a mobile app for our employees to use to view their payroll information which is very mobile-friendly.
January 26, 2024

isolved Overview

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use isolved Payroll, people service, isolved hire, onboarding, university. the product solves the problem of hiring staff, onboard staff, pay staff.
  • Payroll is easy, and reports are fine with customized options
  • advertise on the job site and attract candidates
  • customer service is always great, reliable, up to the point
  • Employees always have problem log in. System gives error code to them on their phone, both apple and andriod
  • no integration with Toast POS. i had to type in the numbers for Payroll every time
  • isolved university has great information, but training employee is hard. not sure if it has more Spanish class or subtitle yet, it would be great if it does add more.
  • Employee sometime has problem on onboarding, the system doesn't let them go to the next step. I had to ask employee to sign out and sign in again, and play with it to get it pass to the next page. this happens a lot when they try to fill the tax info.
Each time i call the support, they are very friendly and doesn't take long to solve my problem. if they don't know, they always call me back with a solution.Payroll is easy as long as you get used to. it did take me a while to get used to the layout in the very beginning.i wish it would be able to integrate with the time card we have from the POS, which will make it a lot easier, i hope. the cost of setting the integration is very expensive. not sure why it can't be done for cheaper because one integration can benefit so many customers. it's the one universal report.
January 15, 2024

Outsourced Payroll

Score 7 out of 10
Vetted Review
Verified User
We are a third-party provider of accounting and payroll services, we utilize isolved to process payrolls for multiple companies with employees ranging from 20 up to 400 employees.
  • Tax Withholding & Filing
  • Data Tracking
  • Ease of Use
  • Time Keeping - make this an easier to use product
  • Time Off Request - testing of approval chain before implementation
  • Multiple Notifications - need to close out documents as read over multiple companies
This is great for individuals who do not want to worry about payroll issues in relation to taxes and provide a good platform to handle all their payroll and HR needs.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Implemented isolved for this client as well as many other clients. This solution fit their business model and needs of the organization. We were able to remove all other systems and have employees/managers use one system. This system has made their lives and mine so much easier. We use the majority of the modules isolved has to offer.
  • Timekeeping
  • Payroll process
  • LMS
  • Sometimes a little clunky
  • Onboarding could use some improvement
  • Not as intuitive as other platforms
I like to give my clients choices and let them decide. The majority of the time isolved is selected mainly because of pricing. There are occasions when my clients decide on a different platform because of how intuitive it is. The service at isolved has always been great and that is helpful to clients.
January 09, 2024

The Best Around!!!!

Cheryl Lambert | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use the Payroll here at L&L Contractors & love it. It's simple to use, even with the unusual changes or requests I may need sometimes, iSolved is on top of it. I've had a few small things that the representative didn't know the answer to but instead of passing me to someone else, they used it as a training process for themselves. I am impressed by the helpfulness of the reps & their pleasant attitudes. That means a lot.
  • Quarterly Reports - never found an error
  • Payroll weekly, prints reports & mails ontime.
  • Absolutely wonderful customer service
  • No problem too big or too small.
  • I wish we could customize some of their reports & save them for our own so we wouldn't have to search each time one is needed.
  • Re-title some of the reports & heading for the stored reports.
Every problem I have ever had, it has been handled from the beginning to the end, not passed off. I don't have to leave voice messages, I can talk to a live person. I highly recommend iSolve & am sooooo glad we have the opportunity to benefit from their services.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use iSolved for payroll processing, benefit enrollment, and human resources. We were able to connect iSolved to our benefits so they are automatically enrolled with our benefits once they are selected in iSolved. We were also able to connect Unanet and iSolved, this connection automatically creates users for us in Unanet, so once someone has completed their iSolved information, we check a box and the information flows into Unanet and creates their timekeeping profile. The reporting on iSolved is also great, I am able to pull any variety of information from iSolved to complete any tasks or reports necessary.
  • Responsive support team
  • Connections with other things like benefits and timekeeping programs
  • Customizable reports and great standard pre-built reports
  • Customizable reports could be a bit more intuitive and open
  • Could offer more guidance and knowledge about setting up as a foreign corporation
  • The roles in iSolved could be improved
The connection team for Unanet and iSolved was amazing. They were able to help us get the connection set up exactly how we needed it. I have not been as impressed with the connection for our new 401k program because the team has not been as responsive as they could have been.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use isolved to process our payroll. Our employees use isolved to clock time and to enter time off. We also have the isolved University which is useful in training managers, employees, and administrators within the system. Also, we use the reporting tool which is one of the best report-writing tools I have ever used. It is very easy to pull in data you need for auditors, special projects, or even if you have managers who want to view high-level data from their teams. I can create a great report very easily.
  • Time Keeping tool is easy for employees to use and for managers to approve time.
  • Payroll processing is easy to use and accurate.
  • Reporting tool is great for creating any reports you need quickly.
  • University is also good to help educate employees, managers and other admin users.
  • There are some features they don't have, but if you send a suggestion they try to incorporate it into future upgrades.
It is a good system for processing payroll, reporting needs, getting your W2s filed, and any tax forms filed appropriately. It is good for clocking in and out for employees, easy for managers to approve time. The customer service is very good, they are helpful and will get you to the correct teams as needed for any issue you may have. They are also cost-effective in comparison to other similar systems. They are not like a PEO who will do much of the work for you, you still need to have a skilled employee who knows how to process payroll and the things to look out for in a payroll.
January 05, 2024

isolved-Payroll

Score 10 out of 10
Vetted Review
Verified User
Our organization uses isolved for all our payroll and timekeeping. We also use it for benefit enrollment and tracking. Having everything in one location, with one login has saved me a tremendous amount of time in my day to day tasks. The staff is super friendly and eager to help!
  • Imports time right into payroll
  • Tracks benefit elections and handles deductions
  • Report writer could be easier to navigate
  • Could have a more thorough employee profile
I have not found any areas that isolved is less appropriate
Tracy McCarty, COE | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use isolved for everything from searching for job candidates to onboarding new hires to managing employees time, HR documentation and FMLA leave. It streamlines the process from beginning to end for us.
  • Assists in benefit enrollment
  • Managing employees time
  • Assist in candidate search
  • Manages HR documentation
  • Would like to see the FMLA section more integrated so that I didn't have to send them information that was already within the system.
In my experience, isolved has been easy to learn and use and customer services is very efficient.
January 05, 2024

We're Still Learning!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use isolved for almost everything. Timekeeping, payroll, benefits, onboarding, offboarding, expense reporting, share and perform, LMS. It give us a single source of information on payroll and employee performance and records.
  • Our expense processing has been easier.
  • Payroll is pretty good.
  • The LMS is not as advanced as we had hoped.
  • Performance reviews take some adjustment.
  • Sometimes deleting or correcting punches is hard for supervisors.
I am not sure how it works in a very large organization. We are a smaller organization and it feels like we spend some time getting everything ready for payroll, from timekeeping, etc.
Score 10 out of 10
Vetted Review
Verified User
Isolved has simplified our payroll processing as well as out employee onboarding. We have a very complicated and detailed payroll, Isolved has added rules that make for a much easier payroll processing. The systems time management allows us to find and address problems before they can become big payroll headaches.
  • Time Management
  • Payroll
  • Quick Hire
  • Reporting
  • Employee Self Service can be a little confusing
Isolved is great with payroll and payroll changes as well as onboarding. Our benefit open enrollment went well and for the most part was stress free, there were a few hiccups with our 3rd party supplemental insurances. Because of their complexity and they way they are processed through payroll there was a little confusion and things needed to be adjusted. But due to the flexibility of the system the issues didn't become big problems.
Score 8 out of 10
Vetted Review
Verified User
I process payroll for over 500 employees bi-weekly. Some of our employees have complicated and sometimes unique contracts, and isolved makes processing easy. We can import files to make mass changes, and set-up rules for pay and step increases based on years of service or anniversary dates.
  • Customer Support
  • Versatility
  • Dependability
  • Menus can be complicated and confusing
  • Phone app & 2FA are very glitchy
This is a great system for our Township, because we have such a diversity of employees: part-time, seasonal, contracts, union, salary and hourly. isolved also makes our robust benefits management easy for HR Administration and employees. I can't think of a scenario where isolved wouldn't be a good fit.
January 03, 2024

isolved Review

Siara Ankney | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I use isolved to track employee benefits and pay, onboard employees, and maintain employment documents.
  • Flexible set up
  • Customer Service
  • Ability to connect to other software/systems
  • Policy Groups - needing to finish with different areas in isolved
  • Reporting - could be more user-friendly
  • Overall set up of rules/templates could be simplified with less tech-language
It is a great system to track and implement everything within one platform.
January 02, 2024

Payroll Process

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use isolved to process payroll for over 20 different restaurant clients and not having to do bank rec for payroll checks and not having to processing payroll taxes is a plus with having so many clients. It's easy to customize to each of our clients needs for their payroll.
  • Payroll Taxes
  • W2 process
  • Printing of payroll checks
  • Follow Up
  • Time it takes for stop payments
  • Hard to find specific reports for our needs
It's a great benefit for us to not be paying payroll taxes and have tax experts we can go to instead. Also, not having to print and ship our own payroll checks to 20 clients is a time saver that allows us to work on other items for our clients.
December 08, 2023

Great Payroll Software

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use isolved for payroll and HR purposes. We have recently began using the onboarding feature for our new hires and that has made it easier on us since we no longer have to enter all of their information in the system. We would like to use the timeclock feature but due to us being non-profit and having numerous different grants that employees are paid by, we have not moved that far yet. It is something we are currently looking into.
  • Payroll Taxes
  • Writing Custom Reports
  • Easy to store documents
  • Employee issues logging in to self-serve
  • Dedicated payroll Rep that is easy to get a hold of
  • No longer being able to directly email our rep
The website is easy to use and "clean" looking. My biggest issue is when employees can't get logged in to self serve. The only thing I can do is put a ticket in and wait for someone to send a new link to the employee. If the employee does not check their email in time, the link expires and the process has to start all over. I also have issues with employees changing their phone number and not changing it in their self serve so then they can't do the second verification step. That initiates another ticket from me. If the employer is not going to have the ability to be more helpful with this process, then I feel the employee should be allowed to contact isolved directly so that I'm not a "middle man".
December 05, 2023

isolved review

Score 8 out of 10
Vetted Review
Verified User
It handles our time clock and bi-weekly payroll as well as transferring information to the organization that handles our retirement plan.
  • Time Clock
  • Payroll Tax Returns
  • Processing Payroll
  • Employees have been having issues using the mobile app
  • It should be easier to set up the various payroll rules, such as whether an employee has meant requirements to be paid a holiday, etc
It is well suited for employees that need to punch a time clock.
Score 7 out of 10
Vetted Review
Verified User
We use isolved for employee personnel data storage, onboarding, benefits and payroll mostly.
  • Payroll processing is simple
  • Custom reporting
  • Benefits enrollment approval
  • customer service
  • tier 2 time response
  • timely responses to tax notices
isolved software is pretty easy to navigate and allows admin users to modify a lot of what their employees see. The payroll and PTO being so closely attached to one another is an issue we have along with the wait time for customer service responses.
Score 8 out of 10
Vetted Review
Verified User
I am a payroll specialist at a service bureau and help clients process payroll and navigate the system. I also connect our clients with benefits, time &amp; attendance departments, etc. <br>
  • reports
  • organization
  • readability
  • user friendly
  • innovative
  • Report Archive
  • Search Functions
  • Employee View
isolved is very organized and customizable. I do wish it was more user friendly with employees, as they seem to have continuous issues with self-service or the adaptive employee experience
October 09, 2023

isolved Review

Score 5 out of 10
Vetted Review
Verified User
Incentivized
As the HR Generalist, I onboard new hires, add benefit plans to employee's profile and make adjustments to accruals, time cards when needed.
  • Tracks Certification Expirations
  • Simplifies Onboarding process
  • Gives employees easy access to profile
  • Consolidate items to make changes to Gl, Jobs, Reviews
  • Simplify the Reporting feature
  • Make set up of new items more user friendly and less techy
isolved has the capability to do a lot for employers, but the method in setting certain things up becomes difficult. For example, to set up the Review process - there's multiple places you have to go in order to get the initial set up prepared before you can administer. If everything was in one place, and more accessible, it would be less frustrating.
October 05, 2023

Happy to be with isolved

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use isolved on a daily basis. It is used for our payroll and benefits. We have just implemented the isolved Time and working on getting that running for all regions. The benefits piece is also used and it is very easy to administer. We are also using the Self Service, which was a little difficult at first, but it is definitely getting easier.
  • Customer Service
  • Reporting Functions
  • Benefit Administration
  • Some of the report fields are available to myself to use in creating reports
  • Being able to customize more of the fields
I have never really had an issue come up that couldn't be corrected or have a reasonable accommodation. isolved is always ready willing and able to help with alternatives
Score 7 out of 10
Vetted Review
Verified User
Time and attendance. Great functionality. We used to use paper time cards (I know...), so this is a tremendous improvement. Now payroll take a few hours to complete. The ATS is another time saving process. We used an excel spreadsheet previously and it was too manual to keep up with. The ATS allows us to get away from paperwork since it's automated and links to the HCM side. I also like that I can file all the employee records instead of paper files. I use our HR drive as a backup to isolved instead of paper files.
  • Payroll
  • ATS
  • Record keeping
  • Training
  • Reporting
  • User training on reporting
  • User training
I like that it's an all around HCM system. I enjoy that you can add on modules based on what your needs are and expand on this as your company grows. I don't like the reporting so much. This could be a lack of training on my part, but I wish it were possible to get a "reports for dummies" training or guide that gives more details into what each report provides. I have to read a brief description when I click on it that doesn't always tell me much, then run the report only to find out it's not what I needed. Very exasperating, especially when my reports are being requested by my boss or his boss and the time is short.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Ahola to set up payroll accounts and to process payrolls. We get payroll clients and provide them with whatever services they want that iSolved has to offer. A lot of clients use onboarding, Itime, HRIS, and etc. We also utilize the iSolved university to learn more about isolved or just when we have general system questions or how to's we also encourage our clients to use the university as well.
  • User friendly makes it easy to access different screens
  • running payroll
  • Onboarding and offboarding
  • I time
  • I feel like there should be an override option in payroll like an option to add additional taxes for a one time scenario
Like i've said the system is very user friendly and i think it is very easy to use. It makes doing payroll very simple. Theres a lot of awesome features like how companies can communicate within their organizations and even the onboarding process.
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