Overview
What is isolved?
isolved is a SaaS-based, cloud-resident Human Capital Management (HCM) solution that provides Payroll, HR, Benefits Administration, Time & Attendance, Talent Management and Compliance. Employers have the ability to schedule an upcoming shift, view overtime levels, run a customized report,…
Isolved Review
isolved Review
isolved Review
Pretty good
isolved Review
isolved Overview
Outsourced Payroll
isolved makes my clients' lives easier!
The Best Around!!!!
Great for HR and Payroll functions!
isolved all problems
isolved great for payroll, time card, and reporting management
isolved-Payroll
isolved has been a great addition to our company!
How isolved Differs From Its Competitors
Automation
Automation
Automation
Automation
Automation
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Direct deposit files (149)8.585%
- Pay calculation (149)8.484%
- Update personal information (138)8.181%
- View and generate pay and benefit information (144)8.080%
Reviewer Pros & Cons
Pricing
isolved
$4.00
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
Human Resource Management
Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.
- 7.9Employee demographic data(122) Ratings
Administrators have the ability to enter detailed demographic data for each employee.
- 6.8Employment history(119) Ratings
Employment history is the ability to track previous positions held.
- 7.6Job profiles and administration(111) Ratings
Job profiles and descriptions can be created and edited.
- 6.8Workflow for transfers, promotions, pay raises, etc.(117) Ratings
Employee move workflow provides the ability to move employees to different positions and apply pay raises.
- 7.2Organizational charting(68) Ratings
Organizational charting is the ability to create hierarchical charts.
- 7.2Organization and location management(93) Ratings
Organization and location management allows employees to be managed across multiple geographical locations.
- 6.6Compliance data (COBRA, OSHA, etc.)(87) Ratings
Compliance capabilities ensure full compliance with federal workplace regulations by capturing required data in central database.
Payroll Management
Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.
- 8.4Pay calculation(149) Ratings
Pay calculation provides for computation of employee pay with state and federal deductions.
- 6.3Support for external payroll vendors(68) Ratings
Support for external payroll vendors is the ability to integrate with 3rd-party payroll services.
- 7Off-cycle/On-Demand payment(98) Ratings
Provide employees access to wages accrued during the pay period before the end of the pay cycle.
- 7.2Benefit plan administration(110) Ratings
Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.
- 8.5Direct deposit files(149) Ratings
Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.
- 8.2Salary revision and increment management(121) Ratings
Salary revision is the ability to modify individual employee pay.
- 8.4Reimbursement management(81) Ratings
Reimbursement management provides cash reimbursement for employee expenses related to business travel or other.
Leave and Attendance Management
Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.
- 6.9Approval workflow(102) Ratings
Approval workflow is the process for approving employee paid time-off requests.
- 7.5Balance details(124) Ratings
Balance details is automatic updating of paid time-off balance to reflect time taken.
- 7.1Annual carry-forward and encashment(95) Ratings
Annual carry-forward and encashment enables unused paid time-off days to be carried forward to new year, or paid in cash.
Employee Self Service
Employee portal allowing employees to view and update their personal information.
- 8View and generate pay and benefit information(144) Ratings
Employees can view pay and benefit data and print pay stubs.
- 8.1Update personal information(138) Ratings
Employees can update personal profile with change of address, dependents, or other personal data.
- 7.9View company policy documentation(91) Ratings
Employees can review company handbook, and corporate policy documents.
- 7.1Employee recognition(51) Ratings
thank a team member
- 8.5View job history(112) Ratings
Employees can view all positions held at the company.
Asset Management
Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.
- 8Tracking of all physical assets(45) Ratings
Tracking of track laptops, pagers, phones, and other company equipment.
HR Reporting
Pre-built and custom reports, and integration with external data.
- 7.9Report builder(127) Ratings
Report builder allows custom reports to be created using a GUI.
- 7Pre-built reports(131) Ratings
Pre-built reports is the provision of a variety of canned reports on employee retention, and other key metrics.
- 7.5Ability to combine HR data with external data(67) Ratings
Ability to bring data from external systems like CRM and combine with HR data.
Onboarding
Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.
- 7.4New hire portal(107) Ratings
New hire portal eliminates printing and mailing with a personalized portal of all required reading, corporate information, and all forms and other paperwork, online.
- 7.6Manager tracking tools(74) Ratings
Tracking tools allow hiring managers to check status on individual hires for all onboarding activities.
Performance and Goals
Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.
- 7.6Corporate goal setting(25) Ratings
Corporate goal setting is the ability to define corporate goals, and/or vision statements in the system.
- 7.6Individual goal setting(29) Ratings
Individual goal setting is the ability to define individual goals that align to organizational and subordinate goals.
- 7.7Line-of sight-visibility(25) Ratings
Line-of-sight visibility is the provision of line-of sight visibility for each goal to see how goals support overall corporate objectives.
- 7.7Performance tracking(31) Ratings
Performance tracking allows managers to track individual progress against goals as a component of overall performance.
Performance Management
Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.
- 7.4Performance plans(46) Ratings
Supervisors have ability to build individual performance plans including, goals, competencies, etc..
- 7.4Performance improvement plans(45) Ratings
Supervisors can track disciplinary actions such as performance improvement plans.
- 7.9Review status tracking(48) Ratings
Supervisors can monitor and track review status completion with dashboard showing milestones and status.
- 7Review reminders(47) Ratings
System can generate reminders to ensure review completion timeliness.
- 7.4Multiple review frequency(43) Ratings
System supports multiple review types including annual, quarterly mid-year and anniversary reviews.
Succession Planning
Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.
- 7.7Create succession plans/pools(21) Ratings
Managers can create and manage pools of potentially high-performing individuals.
- 7.6Candidate ranking(28) Ratings
Candidate readiness for key business positions can be ranked and assessed.
- 7.5Candidate search(30) Ratings
Candidate search provides search capabilities for potential candidates based on attribute or other profile data.
- 7.7Candidate development(24) Ratings
Candidate development is the ability to assign learning and development goals.
Recruiting / ATS
Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.
- 7.7Job Requisition Management(38) Ratings
Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily
- 8.1Company Website Posting(45) Ratings
Software allows postings to be displayed on the company website
- 8Publish to Social Media(38) Ratings
Software provides ability to publish postings to social media sites
- 8Job Search Site Posting(41) Ratings
Software provides ability to publish postings to top job search sites
- 7.7Duplicate Candidate Prevention(38) Ratings
Duplicate candidate prevention prevents candidates already in the system from being added
- 8.1Applicant Tracking(40) Ratings
Applicant tracking allows recruiters to assign applicants to various stages so others can see status at a glance
- 7.8Notifications and Alerts(48) Ratings
Notifications and reminders inform you of tasks to be completed
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is isolved?
isolved Features
Human Resource Management Features
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Workflow for transfers, promotions, pay raises, etc.
- Supported: Benefits information
- Supported: Organizational charting
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
Payroll Management Features
- Supported: Pay calculation
- Supported: Support for external payroll vendors
- Supported: Off-cycle/On-Demand payment
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Reimbursement management
- Supported: Statutory form management
Leave and Attendance Management Features
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Travel absence management
- Supported: Annual carry-forward and encashment
Employee Self Service Features
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View job history
- Supported: View company policy documentation
- Supported: View company news and information
- Supported: Employee recognition
Asset Management Features
- Supported: Tracking of all physical assets
- Supported: Asset issue and transfer management
- Supported: Asset return
- Supported: Warranty and after-sales status maintenance contract tracking
HR Reporting Features
- Supported: Report builder
- Supported: Pre-built reports
- Supported: Ability to combine HR data with external data
Integration with other HR capabilities Features
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor
Performance Management Features
- Supported: Performance plans
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Review reminders
- Supported: Multiple review frequency
Succession Planning Features
- Supported: Create succession plans/pools
- Supported: Candidate ranking
- Supported: Candidate search
- Supported: Candidate development
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
Performance and Goals Features
- Supported: Corporate goal setting
- Supported: Individual goal setting
- Supported: Line-of sight-visibility
- Supported: Performance tracking
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Duplicate Candidate Prevention
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
isolved Videos
isolved Competitors
isolved Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(270)Attribute Ratings
- 9.9Likelihood to Renew21 ratings
- 9Availability5 ratings
- 9Performance4 ratings
- 8.4Usability12 ratings
- 7.2Support Rating21 ratings
- 8.9Online Training5 ratings
- 9.1In-Person Training1 rating
- 7Implementation Rating10 ratings
- 8.2Configurability3 ratings
- 8.9Product Scalability5 ratings
- 8.7Ease of integration3 ratings
- 8.7Vendor pre-sale5 ratings
- 8.1Vendor post-sale6 ratings
- 8.2Contract Terms and Pricing Model1 rating
Reviews
(1-4 of 4)Great Product for Hands-On Administrators
- It provides many customizable features and reports.
- The company keeps me up to date on the latest changes in the industry.
- It is always looking to implement new features to help keep the HRIS system whole.
- The customer service response needs to be better. All representatives are friendly to work with but from time of submission of the issue to resolution averages about a week, perhaps more.
- With new launches, the "bugs" in the system always require troubleshooting. This is fine but this leads to longer response times as the CSR team hasn't been trained on how to fix them.
- We have had lots of issues of who to go to for what issues, which also leads to the lag time in responses. We follow the protocol, only to find out our contact is no longer with the company or was on vacation. Again, this is what causes a lot of our delays in having any issues addressed and resolved.
- Payroll functionality first and foremost.
- Benefits Administration has been a huge improvement for our HR team, especially during open enrollment.
- The accuracy of reports.
- Employee demographic data
- 80%8.0
- Job profiles and administration
- 80%8.0
- Workflow for transfers, promotions, pay raises, etc.
- 90%9.0
- Pay calculation
- 100%10.0
- Benefit plan administration
- 70%7.0
- Direct deposit files
- 100%10.0
- Salary revision and increment management
- 100%10.0
- Reimbursement management
- 40%4.0
- Approval workflow
- 80%8.0
- Balance details
- 60%6.0
- Annual carry-forward and encashment
- 70%7.0
- View and generate pay and benefit information
- 90%9.0
- Update personal information
- 100%10.0
- View job history
- 80%8.0
- View company policy documentation
- 80%8.0
- Report builder
- 70%7.0
- Pre-built reports
- 80%8.0
- Performance plans
- 60%6.0
- New hire portal
- 90%9.0
- Manager tracking tools
- 70%7.0
- Corporate goal setting
- 80%8.0
- Individual goal setting
- 80%8.0
- Line-of sight-visibility
- 100%10.0
- Overall, isolved has cut down on my manual production time by allowing employees to enter information on their own that I only have to monitor/approve.
- However, the time needed to address any issues that arise eats up a fair amount of my day when these cases happen.
- The ROI is higher than the increased workload when problems occur so overall it is worth the sometimes hassles.
- Payroll
- Benefits
- Onboarding
- Training Compliance
- Company Asset Management
- Records Retention
- Ease of Use
- Other
- Time Off Requests
- Payroll Processing
- Some reports
- Yearly benefits set up
- N/A
- A fix to the AEE
- Better turnaround time
Taxes SIMPLIFIED!!!
- Time and Time Clock feature is great
- Benefits is great tool for open enrollment and new employee enrollment as well as termination.
- Quick Hire is extremely fast to input new or rehire employee.
- Updates on back end, remove access from certain features and functions without notification.
- Reports go missing that are essential without notification.
- Customer service Reps need to be extremely careful when making changes to rules and payroll changes cause issues with accounting in a huge negative way.
- Payroll
- Time
- Time Clock
- Employee demographic data
- 100%10.0
- Employment history
- N/AN/A
- Job profiles and administration
- 100%10.0
- Workflow for transfers, promotions, pay raises, etc.
- 100%10.0
- Organizational charting
- 100%10.0
- Organization and location management
- 100%10.0
- Compliance data (COBRA, OSHA, etc.)
- N/AN/A
- Pay calculation
- 100%10.0
- Support for external payroll vendors
- 10%1.0
- Off-cycle/On-Demand payment
- 10%1.0
- Benefit plan administration
- 100%10.0
- Direct deposit files
- 100%10.0
- Salary revision and increment management
- N/AN/A
- Reimbursement management
- N/AN/A
- Balance details
- 60%6.0
- Annual carry-forward and encashment
- N/AN/A
- View and generate pay and benefit information
- 100%10.0
- Update personal information
- 100%10.0
- View job history
- N/AN/A
- Report builder
- 100%10.0
- Pre-built reports
- 100%10.0
- Ability to combine HR data with external data
- N/AN/A
- Performance plans
- N/AN/A
- Performance improvement plans
- N/AN/A
- Review status tracking
- N/AN/A
- Review reminders
- N/AN/A
- Multiple review frequency
- N/AN/A
- Create succession plans/pools
- N/AN/A
- Candidate ranking
- N/AN/A
- Candidate search
- N/AN/A
- Candidate development
- N/AN/A
- New hire portal
- 100%10.0
- Manager tracking tools
- 100%10.0
- Corporate goal setting
- N/AN/A
- Individual goal setting
- N/AN/A
- Line-of sight-visibility
- N/AN/A
- Performance tracking
- N/AN/A
- Job Requisition Management
- N/AN/A
- Company Website Posting
- 100%10.0
- Publish to Social Media
- N/AN/A
- Job Search Site Posting
- N/AN/A
- Duplicate Candidate Prevention
- N/AN/A
- Applicant Tracking
- N/AN/A
- Notifications and Alerts
- N/AN/A
- For blue collar company it makes time cards are important
- Tracking Benefits
- Payroll weekly
- Payroll
- time card
- Taxes
- Clocking in on personal devices
- Employees has access to their payroll records at their finger tip
- HR feature is always updating
- Benefits feature
- Retirement feature
- Price
- Product Features
- Implemented in-house
- Setting rules for time card
- payroll features
- Online Training
- No Training
- Time card
- Benefits
- ACA
- Payroll
- Locking Time Card
- Committing Time Card
- Carrier for benefits
- ETL tools
- Login on any device
- No errors on time cards
- Process payroll with ease
Best payroll/hr/benefits package around
- Accurate data
- Great customer service--there was a recent situation where MN has a new assessment for federal loan assessment effective 1/1/21, but we weren't notified of this assessment. Our relationship manager proactively identified the additional cost, let us know that we may receive a tax notice for the undercalculated cost of $9.50, but has already taken care of the issue.
- Good report writing--easy to create new reports for just the exact data we need
- Before our current relationship manager, we didn't have any proactivity on our account, and there were problems with getting issues resolved. Our current relationship manager is all over the account and whenever we have any problems, she makes sure the right resource is identified to get it fixed immediately.
- When the ARPA plan went into effect, there was a delay for when isolved fully adapted it. We had reached out before it was ready.
- Payroll
- Benefits
- Human resources
- Employee demographic data
- 100%10.0
- Employment history
- 100%10.0
- Job profiles and administration
- 60%6.0
- Workflow for transfers, promotions, pay raises, etc.
- 80%8.0
- Organization and location management
- 90%9.0
- Compliance data (COBRA, OSHA, etc.)
- 100%10.0
- Pay calculation
- 100%10.0
- Support for external payroll vendors
- N/AN/A
- Off-cycle/On-Demand payment
- 100%10.0
- Benefit plan administration
- 100%10.0
- Direct deposit files
- 100%10.0
- Salary revision and increment management
- 100%10.0
- Reimbursement management
- 100%10.0
- Approval workflow
- 100%10.0
- Balance details
- 100%10.0
- Annual carry-forward and encashment
- 100%10.0
- View and generate pay and benefit information
- 100%10.0
- Update personal information
- 100%10.0
- View job history
- 100%10.0
- View company policy documentation
- N/AN/A
- Report builder
- 100%10.0
- Pre-built reports
- 100%10.0
- Ability to combine HR data with external data
- 100%10.0
- Performance plans
- N/AN/A
- Performance improvement plans
- N/AN/A
- Review status tracking
- N/AN/A
- Review reminders
- N/AN/A
- Multiple review frequency
- N/AN/A
- Create succession plans/pools
- N/AN/A
- Candidate ranking
- N/AN/A
- Candidate search
- N/AN/A
- Candidate development
- N/AN/A
- New hire portal
- N/AN/A
- Manager tracking tools
- N/AN/A
- Corporate goal setting
- N/AN/A
- Individual goal setting
- N/AN/A
- Line-of sight-visibility
- N/AN/A
- Performance tracking
- N/AN/A
- Job Requisition Management
- N/AN/A
- Company Website Posting
- N/AN/A
- Publish to Social Media
- N/AN/A
- Job Search Site Posting
- N/AN/A
- Duplicate Candidate Prevention
- N/AN/A
- Applicant Tracking
- N/AN/A
- Notifications and Alerts
- N/AN/A
- Lower cost than ADP with greater accuracy and customer service. Couldn't ask for more!
We left ADP to utilize isolved.
Accounting - pull reports for journal entries
Payroll - enter new employees; track loans, benefits, deductions, etc
Human Resources - new employees, I-9, etc
Human Resources Supervisor - full knowledge of benefits and reporting
General Ledger Accountant/Payroll - full knowledge of employee benefits, benefits, payroll procesisng
- Time tracking
- Payroll processing
- Benefits tracking
- COBRA
- Now implementing - departments and getting reports to break it all down
- unknown - depends on what new features come out
- Product Features
- Product Usability
- Implemented in-house
- No issues - the iSolved employee walked me through the entire process
- Online training
- in-person training
Now that we have a true customer service rep, however, I can go to her for help and she is outstanding.
- Setting up new employees
- Not easy, but comprehensive - benefits
- none!
- none
- none
- moved from separate timekeeping software to fully integrated
- we'll see when they come out
Give isolved an opportunity to show you how great this service is!
- Client relations is amazing.
- Ease of access using the system.
- Would like to see a little additional assistance when adding new company/locations.
- Turn around time on non-priority items can be sometimes longer than a few weeks.
- Employee demographic data
- 90%9.0
- Employment history
- 90%9.0
- Job profiles and administration
- 90%9.0
- Workflow for transfers, promotions, pay raises, etc.
- 90%9.0
- Organizational charting
- 90%9.0
- Organization and location management
- 90%9.0
- Compliance data (COBRA, OSHA, etc.)
- 90%9.0
- Pay calculation
- 90%9.0
- Support for external payroll vendors
- 90%9.0
- Off-cycle/On-Demand payment
- 90%9.0
- Benefit plan administration
- 90%9.0
- Direct deposit files
- 90%9.0
- Salary revision and increment management
- 90%9.0
- Reimbursement management
- 90%9.0
- View and generate pay and benefit information
- 90%9.0
- Update personal information
- 90%9.0
- View job history
- 90%9.0
- View company policy documentation
- 90%9.0
- Employee recognition
- 90%9.0
- Report builder
- 90%9.0
- Pre-built reports
- 90%9.0
- Ability to combine HR data with external data
- 90%9.0
- Payroll
- HR
- Flex Spending
- Monthly reports
- Hr relations, quick & easy access
- Time Tracking
- Price
- Product Features
- Product Usability
- Product Reputation
- Don't know
- I was not employed with this company with isolved was implemented
- Online training
- using New Hire Wizard
- Employee Maintenance
- Self-Service portal seems to have login issues for employees checking on pay info
- None
- No
- File import/export
- None
- Unknown